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    The Home Depot

    2.3 (45 reviews)
    Open 6:00 am - 10:00 pm

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    Screenshot of the phone calls to the store before they hung up on me, both times..

    Drive 20 minutiae up the road and save yourselves from a HORRIBLE experience. This has got to be the Worst customer service in the business. I am in residential home building, so I interact with Home Depot's on a daily basis, and this one ruins it for them all! I called to with an item number to see if it was still in stock (to save me a trip driving and it not be there). When a young lady answered the phone and took the item number and said she would check. Well I spent the next 20 min on hold and she finally just hung up on me. So I called again and figured I'd start driving up to the store. No one answered the phone for almost 15 min when I arrived to the store. Then someone hung the phone up again. "Oh well they were probably busy" that's what I figured until I walked into the store and it was completely dead. And not only that but the employees were joking around and making fun of a customer who was having trouble with a product and asked for help (in the video attached). I am absolutely appalled by the way that the employees here conduct themselves. Extremely unprofessional and disrespectful. And clearly had no self awareness in the way they talk in front of their customers. I used to enjoy Home Depot so much. It is so unfortunate that there are store like this one that ruin it for the good ones.. Home Depot Management, Please take care of this

    Jeffrey C.

    Absolutely disgusting store. They have to know how bad this is, mentioned it to one of the workers and they just shrugged. They have their own employee restrooms so why should they care. I absolutely will never visit this location again. If the restrooms are this bad, how bad is the hygiene of the employees?

    Buying some paint for exterior frame

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    1 year ago

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    The Home Depot

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    4 years ago

    Rude associates. Condescending. Cashiers refuse to help customers even with self check.

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    10 years ago

    Matt in the flooring department was extremely helpful! I've never received better customer service while in a Home Depot.

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    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    Easier to find products than Lowes.

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    Texas Palm Trees and Irrigation

    3.5(13 reviews)
    4.6 mi
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    I had wrote a bad review of them charging us $1500 to wrap some palm trees for the winter and then…read moreasking them a quote to take them down (which would've been significantly easier an faster) and they were charging us $2500 to unwrap the trees! I had another company do it for $250 took 20mins. Generally there's warrantees when you buy palms (or at least they will work with you on giving you discounted trees for the ones that they gave you that died or be accommodating in some means) we bought a few costing in the thousands. All of our palm trees had died that we purchased from them (if I remember correctly, they were $3800 apiece?) My husband just talked to the company and they said they won't replace anything because I left a bad review!!!!!!!!!!! so I guess I'm being black balled literally because I left honest review!!!!! we own several businesses ourselves never would I ever even think of treating a customer in such a unprofessional and honestly resentful way. Like is this guy really trying to take revenge on me for my honest review?! I have a social media following about 100k more lifestyle, content, tho I've never left a review about a business on my personal social media page I Definitely am going to leave one now and warn my followers of my personal horrible experience with this company. he literally admitted he's not doing anything about it because I left a bad review i'm in shock that A company can be so vengeful and unprofessional. (sidenote, after reading reviews, it looks like I'm not the only person having this issue unfortunately)

    Texas Palm Trees did a great job or replacing our palm trees that died from past winter storm…read more Ismael listened to our questions and is very knowledgeable about palm trees. Our tropical backyard paradise looks better than it did before the storm. We are very happy with our new Sabal Palms from Texas Palm Trees

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    Texas Palm Trees and Irrigation
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    The Home Depot - hardware - Updated May 2026

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