A Hidden Gem! Although I've lived in the area for three…read moreyears, this was my first time trying Urban Nail & Spa--and I'm so glad I did. After dealing with another salon that kept changing staff and used poorly sanitized tools, I needed a better option. Urban Nail & Spa immediately impressed me with its clean atmosphere, warm hospitality, relaxing music, and clearly sanitized tools. My nail tech gave me a wonderful, soothing manicure with vitamin E oil, and for a basic manicure, my nails looked like I had an upscale gel service. I'll definitely be returning. Just remember to bring cash for tips!

This place is OK. I was staying in the area and needed to get my nails ready for a week of events…read more I called at 9AM on a Tuesday morning when they opened, and they were able to give me an appointment for 10:30, which was the time I requested The salon was in a small strip mall with plenty of parking. It looked clean and modern. They played cooking shows on the TV screens, which I enjoy. I was seated at a pedicure chair right away and given a choice of colors for my gel manicure and regular pedicure. I did ask to ensure that they would not use the electric sander on my nails. I was quite pleased to find that they never use that for gel nails, a policy that I wish more salons would adopt. There were only two customers when I arrived, but people began to shuffle in during the time I was there. The pedicure was fine. I appreciate that they did not try to upsell me, but I do think it would have been nice to have more services such as a bit more of a massage or some more scrubs. It was quite basic and I wasn't offered other options. I was then moved to the manicure table after the pedicure was complete. Like the pedicure, it went by quite quickly. Not that it is necessary, but the staff really made no attempt to have a conversation at all. I'm OK with it, but they could have come across a little friendlier. No one was rude at all, but it just wasn't the warmest environment. As far as the manicure, I liked the color, but the gel dried unevenly with a few bumps here and there which annoyed me. Also it just wasn't quite the length or shape that I requested. All in all, I was glad that they were able to get me in and it was a decent service at a reasonable price. However, I do feel that the services were quite basic and it wasn't the best looking manicure that I've had.

Good but the pricing stuff confuses me to be honest, Zae is a great barber. Service is 10/10 also…read more Atmosphere is nice too.

I had great services at this awesome men's grooming shop. I wish I had one in my town. I had an…read moreamazing sports pedicure with Lesly & an amazing haircut from Bruce! What a cool vibe!

What an awesome experience. I haven't had fake nails in 15 years. Ken did the dip for me and he was…read moreincredible. He was so patient answering all of my questions about this new thing and he did beautiful designs for me using gold and ombre. He was patient and kind and did a really good job. I can't wait to come back. And see what he does next. Update. I walk away thoroughly impressed again. Kended something different for me and as always a++. What a really great man as well. Great conversations and great nail artist.

I went in with my wife to have a few nails repaired. Since the person who originally did my nails…read morewasn't available, She was told that no one else was available to assist me and was turned away. What didn't sit right with me was that, before I even left the parking lot, I saw 3-4 people leave the establishment. I had also been told that everyone had just started with clients and was busy. Shortly afterward, I saw other customers walk in. I always try to give businesses the benefit of the doubt and leave the best review I can, but the experience left me disappointed. Unfortunately, I'll have to pass on recommending this particular location.

very clean - they do a great job on natural nails - friendly & professional - been there many times…read more- will be back

Kiko is the best! I always look forward to seeing her when I come in. She does an amazing job every…read moretime. She is careful, clean, and pays close attention to detail. She did my nails for the 4th of July, and I loved how they turned out!!!

I was referred by a friend that goes here regularly, and I have to say that I have nothing great…read moreexperiences here! Christina has done a great job on my toes each time!!! I have hangnails and she always takes care of them. They are clean and super nice, and offer complimentary beverages.

Got the cutest nails done for the holidays by Candace everyone is so kind as usual too.read more

*Update* Laura was…read morethe sweetest! She was so wholesome and made me feel SO welcomed. She went way above and beyond with my no chip pedicure. I had the best experience because of her!

Have gone here twice so far and had a lovely experience both times. I received SO many compliments…read more I don't have much to compare to as far as price goes, but I will say that based on quality and ease of making appointments and availability that I will continue to go back.

Mel is amazing! She's true to her art and I loved my nails! She gained a forever clientread more

I went to this place because it was well reviewed and close to my house. I'll definitely be going…read moreback. Kim did an excellent job... It's priced well enough that I can definitely afford to skip home pedicures. The facility is clean and bright, but pretty basic, which is fine for me. It was pretty busy on Saturday afternoon, but I called ahead and didn't have to wait. I'm happy to see a business doing so well despite the terrible construction on 59. Make sure you bring cash for a tip! They will let you tip on your card if you forget, but there are signs up requesting cash tips.

Pathetic Owner! Horrible technicians, and colors samples for dip don't match. Customer service is…read morewe know it all and don't care about you

I love this place! Clean and friendly…read moreLee is awesome and hand painted the stars. I am always happy with the work they do

I come here all the time, but after this experience I will never come to this establishment again…read more I rarely write reviews, but I don't want anyone else to have to go through this. I was a walk in appointment, and they told me to come back in 40 minutes. Totally understandable, so I did. When I returned, I checked in and then I sat there waiting for another 10 minutes before another woman walked in and said she also had a 6:00 appointment. The staff then told a client whose nails they were already working on that they couldn't continue her design because the woman who had just arrived had an appointment. After hearing that conversation...and knowing I had already been waiting over 20 minutes myself...I spoke up and said that I also had a 6:00 appointment. The other woman left because she was understandably frustrated, and then the staff proceeded to ignore me. I get it if they are busy, but the fact that there was no communication between any one of their employees or me was ridiculous. I finally asked how much longer they think it would be. They said they were finishing a design. (Even though they were about to stop the design to work on the nails of the woman that came in 10 minutes after me) I asked again, and they told me about 20 more minutes. So I was told to wait 40 minutes before coming back, then waited another 20 minutes after I arrived, only to be told to wait an additional 20 minutes. That's completely unacceptable and incredibly disrespectful of customers' time. Absolutely ridiculous. I will never be coming here again.

I went back to Whitney's nail salon to have my gels removed, I had some heavy work to do at home…read morewhere my beautiful nails would get in the way, I really hated to part with them!! However, in the past when I did any removal I was met with thin, ridged (white lines) even ridg in my nails, NOT THIS TIME !!! My nails were still hard and no white stripes, just beautiful!! I was shocked, I usually have repair my nails with oils for weeks because in the past because of nail damage. But not this time !! Kiki was amazing, she is professional, friendly and treats your nail as if they were her own!! I absolutely love this place!! And if you haven't already visit Shelia's Stoop, she has the most delicious smelling, skin hydrating body butter's. Try for your self!!

This is a great local woman owned business. Booking online was easy and I especially appreciate the…read moretransparency of pricing. I've had issues at other local places that don't have prices posted and add on for every little thing then the total comes as a bit of a surprise at the end. I don't mind paying for great work, I'd just like to understand and know the cost beforehand and Whitney's puts it right up front when booking so there is no surprise. The location is easy to miss, but very spacious inside with good music vibes. An added bonus you can order wine, beer or champagne while you get pampered which is another thing that I haven't found at any other nail salon in the area. The artwork and quality of service is great and I highly recommend checking them out.