Rodent in room! We were scheduled to stay at the Elk Refuge Inn for five nights, however, we had to check out a day early because a rodent was in our room! My sister woke up in the middle of the night because she heard a noise. She discovered a mouse attempting to access a sealed cellophane bag in my suitcase. We also found rodent droppings on one of the bed covers and were unable to sleep during the remainder of the night. The rodent was also observed running around the room in the morning. We immediately packed out suitcases and checked out of our room. We have stayed in many hotels as well as rustic cabins in several other National Park and other remote areas but have never encountered this type of problem. The view from our room was lovely, however, seeing a rodent in the room was ruined our stay. We feel that at least one of the nights should have been comped because of the incident and the fact that we were unable to get any sleep. read more

Thought about giving this place a one star rating so no one would know how great it was and we could have it all to ourselves! Serene views, great location in proximity to Jackson Hole Resort and the town of Jackson, and easy parking. The room was perfect, it literally has everything you need after a long day on the slopes. It was impeccably clean and stocked with full sized shampoo/conditioner, extra little personal care goodies, and most importantantly... COFFEE. The check in process was so easy, you literally just pull up to your room and let yourself in with a key code provided prior to arrival. We will be back both during ski season and in the summer to stay at our newfound little piece of paradise! read more

This place came recommended by a family member and he was not wrong about the place. We were visiting the Teton park so this place is close to the park as well as Jackson. It's nicely placed just outside of town on the north side and right across the street from the elk refuge center. The views are fantastic as you sit on your own patio. Our room was clean and well stocked with kitchenette things. Even had a great little snack pack setup. They were very attentive and exceeded my expectations in every way. The free use of the laundry facilities was a nice touch. I didn't get a chance to sit out at the fire pit area, but I'm sure it also is a relaxing way to finish your day. read more

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Thank you so much! The accommodations were wonderful and the views were incredible. There was a line of hundreds of elk in the distance last night which I will never forget. Also noticed that even in the cold morning, the shower had warm water from the very first drop. Super impressed! Will definitely recommend you guys to friends! read more

This place is good really good in so many ways. I basically live in hotels, over 200 nights a year. This is by far the best value in Jackson for many reasons. 1. The staff, you could not ask for more personable people that sincerely care. 2. The view, by far the best of any property in Jackson. 3. The rooms, this is going to be long. Impeccable clean and well maintained. The linens, towels, comforter and pillows are on par with what you would find in a 5 star property. WiFi, super strong. Snack basket, complimentary, filled with really good products, unheard of today at any property. Keurig coffee maker with organic offerings. read more

I'll get my only "negative" out of the way first: This room had the smallest television that I've had in a hotel stay in more than 20 years, worsened by the fact that the screen is set with an unchangeable letterbox feature that shrank the screen image by at least 30% more. The hotel proprietor tried, unsuccessfully, to help remedy this issue. Other than that, every other aspect of our stay at Elk Refuge was great. The room was clean, quiet (with outside traffic noise, which thankfully died down after about 10pm), and had unusually comfortable bedding. It even came with a free goodies basket, filled with all kinds of snack treats. The proprietor was warm and friendly and helpful--the very best that her industry has to offer. Also worth noting: The hotel staff wore their COVID masks at all times, had proper signage posted indicating that they are taking COVID seriously at this property, and are doing all that they could to make sure that guests remained healthy and safe. Kudos to them for doing the right thing in this regard, even when it is not always the popular stance to take! If you're looking for a place that's convenient to the amenities of Jackson / Jackson Hole and/or to Grand Teton National Park (or the south entrance to Yellowstone), this hotel is terrific. read more

The elk refuge inn was the perfect stop south of Teton, on our way from Yellowstone to Utah. Loved that there was a good laundry machine, ice, but also fully and eco friendly packed kitchenette in the room with coffee microwave and fridge. King size bed and very clean linen, carpet and bathroom were clean too. The host was very welcoming and fully adapted to COVID-19. The view was amazing, we got a moonrise and sunrise with low fog on the elk refuge. Wish I stayed there one more day and will definitely come back read more

Elk Refuge Inn - View in a cold but sunny September morning - Hotels Near Me - Jackson, Wyoming

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Ok, this is not really a five star hotel, but given the circumstances, this hotel ended up being the perfect place to stay. For the price, the value is high. I needed a hotel near to the airport to pick up my daughter and continue our journey across country, But instead a terrible winter storm came in and we ended up staying 4 nights. This is an old motel hotel that has been modestly renovated. My room on the upper split level had 1970's cathedral ceiling, kitchen, and of course you can pull your car right up to the room. That was so convenient given the storm and the fact that I had so much stuff in the car that needed reshuffling. The kitchen was new, clean and set up perfectly for out predicament. Also, our view allowed us to see the elk on the refuge from our window, weather permitting. And speaking of weather, the parking lot was plowed all day during the storm. The employees/owners of the hotel were very gracious. I was so thankful for everything that this hotel had to offer...so yes I want to give it 5stars!!! read more

Elk Refuge Inn - From the window of my elk refuge inn room. - Hotels Near Me - Jackson, Wyoming

DISCLAIMER: my positive review is related to the experience of how Elk Refuge Inn handled my reservation and I have not stayed at Elk Refuge Inn. I had planned to enjoy a road trip to Yellow Stone for months but had to cancel my trip last minute with a health condition. I booked my stay at Elk Refuge Inn with non-refundable rate so I was fully expecting losing the entire cost of stay. I called Elk Refuge Inn and Reservation Manager Charmayne Kascoli expressed great sympathy towards my situation. Charmayne was firm on telling me the policy but said she would work to help me. To my surprise, Charmayne replied me in a few days telling me that they were able to refund as they find enough guests to fill the room. I deeply appreciate Charmayne's effort helping me even there is no direct economic benefit for her or Elk Refuge Inn. Even though I didn't get to stay at Elk Refuge Inn, I will certainly choose it when I have the chance for the level of care and customer service! read more

We booked a room on the top floor of this hotel to take full advantage of The view. After check-in we spent probably two hours on our balcony. The view is spectacular. The noise from the highway is very loud but it is easy to ignore when you have someone with you and such a lovely view. The hotel room itself is pretty awesome there is a kitchenette dining table with 4 stools a large dresser and the bathroom toiletries are very nice. read more

Elk Refuge Inn - The view from my balcony. - Hotels Near Me - Jackson, Wyoming

We loved this place. The only thing I'll say is that the towels totally suck! They were the size of bath mats. Thin and rough. Other than that it was great and the people were awesome. read more

So very lovely! Big shower with a heater in the bathroom, kitchen stocked with utensils, and a super comfy bed. Gorgeous and clean room. I was wondering why the price was so low and thought that something had to be wrong with the place, but it was such a good experience. Also a deck that faces the mountains. I left a pair of shoes in the room and they contacted me and sent a link to get them. Sadly, the link they sent will not accept any card that I try to pay the shipping with, so I lost the pair. read more

First impressions are 5.0 but see second impression caveat that was immaterial to me. Fabulous wide open view of the elk preserve. Pull up to your door parking (it's still a great idea!) Very nice, clean room and bathroom. Nice bed and linens. Deep tub with spa jets. Wine glasses, tumblers, ceramic coffee cups. Basket of goodies with a value of $25-$35 (see photo) if you walk in a store and buy them in this expensive town. Across the road is a bike trail and walking trail back into Jackson if you care to hike or bike there. Convenient to the airport with a gas station just down the road to fill up your rental car. Wide selection of coffee and tea in room. Waist high sized form fridge and freezer. Good air/heat system. Everything about this place is thoughtfully done and carefully maintained. I am here for July 4th but I would love to stay here in the winter when the elk come down out of the snowy mountains and occupy the vast fields of the Elk Preserve across the road. Also, check out the National Wildlife Museum a stone's throw up the road. Second impressions: the jets in the bathtub did not work. If I were here in the winter that would matter to me. Still, it's a deep tub and not one of those kid sized tubs. Really a great view outside. The inn faces close to sue east so the afternoon sun is beautiful on the Elk Preserve and mountains across the road. This is a plus in the summer because the outside porches are in the shade. Good bit of road noise with the highway about half a football field away from the door to each room. This road noise might affect sleep for some and for this reason they provide individual packets of ear plugs in the room, but I don't think they'll be necessary if the HVAC fan is on high and constant with whatever temperature is chosen in the thermostat. Also I think the traffic will lessen as the evening progresses. It's 6 pm on July 4th as I write this. PS. Road noise was a non-issue. read more

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Stayed here for about a week and I have some positives and negatives to share. The positives first - 1. location - its proximity to Jackson Hole, The Grand Tetons and only a lovely, two hours drive to Yellowstone. Being so close to shopping and restaurants, has its perks. 2. affordability - though it's expensive, what isn't in Jackson Hole? Compared to other accommodations, this place is a good deal - plus, there's a mini fridge, cable and a basket of snacks, for your midnight cravings. The snacks was 3., number 4 - ERI has you covered, there's an ample supply of lightly lemon scented shampoo, conditioner, soap & body lotion. I getcha; this is sounding heavenly and you're probably wondering, what's with the three stars. See, we had an incident here that could have proved very bad, had it not been for one quick thinking staff member. Another staffer blamed us for their malfunctioned appliance, but nonetheless, it was quickly switched out with another working one and after a trip to their ER, things were rough, but better. What would have been greatly appreciated and thoughtful, was a knock on our door, a show of concern for my husband's well-being. My room had spiders. I found one on the wall, another on the rug and one on my pillow - eek!! About five too many, in my opinion. I asked the hubby, what's that sound? All night long, their air conditioner/heater unit made sounds, so much so - that I had to purchase melatonin, so sleep could come a bit quicker. read more

This is another case where the expectations set by their marketing materials cause a major disappointment upon arrival. It's absolutely true that every room has a view. What they don't mention is that every room also gets to see and listen to the busy highway. The rooms were reasonably clean, however they are very small. The air conditioning in our room was as loud as a passenger jet and either left us freezing or boiling. And of course we could not sleep with the windows open because of the noise from the highway. Upstairs rooms get the added excitement of using a spiral staircase that wiggles while you use it, and you can feel the steps bending underneath you. I have stayed at motel 6 locations that cost a fraction of the price and had better amenities. This place is not horrible, it's just not the great place they advertise. read more

The staff was very friendly, but we were a little disappointed. Amenities were good, and I thought the snack basket was a really kind gesture. Unfortunately, I saw 4 spiders in the room, the heater made a loud dripping sound that kept us awake most of the first night, and the light outside the room illuminates the entire room all night long. Curtains would fix this, but there are only blinds. I probably would not stay here again :( read more

Excellent stay! I was greeted in the office by the most friendly and helpful lady which was a great beginning to our stay. I hate that I did not catch her name (she had long dark hair). The room was even better than expected! Great view, super quiet, and spotless. The extras that we didn't anticipate like the basket full of snacks and the in room Keurig machine with plenty of coffee pod options (including real creamer, thank you!) was such a nice surprise. I would definitely recommend staying here since it is only a couple minutes into town and the prices are much better than everywhere else I checked. And did I mention the view....You won't be disappointed! read more

A room with a view and a bed for $350 a night. Criminally high for a dingy, old place but it's in the heart of tourist trap country. A hard rain fell shortly after we arrived, and shortly after that we had 1/4" of water on the bathroom floor, seeping into the carpet in the room. The noisy air conditioner blew musty air into the room and noisily turned on and off every five minutes, making sleep difficult. Ah! We could just run the fan for white noise while sleeping! Wrong: it's "fan only" - no AC. Oh well, at least the night was cool, but we still heard trucks gearing down all night from the highway a couple hundred feet away. The manager was helpful in providing towels to sop up the bathroom water, but offered no sort of discount on the ridiculously priced room. We've stayed in fancier Motel 6's at a fraction of the price of this dump. Two stars are for the nice guy at the front desk and for a bed to sleep on in a packed, overpriced tourist town. read more

Great sustainability practices. The real deal not just lip service. Nice clean rooms. Polite and courteous staff. I will be staying here again. read more

Great Place! Jackson is not an inexpensive place, and I have an issue with people expecting that when you pay for a budget Jackson hotel room, that they are going to get resort accommodations. The previous review sounds like they have more than a few issues with life in general and not just this place. This little place just outside town has all the basics at a fair price for the area. I've been coming here for a few years and they have spent a lot of time and money bringing this older property back to life. Their sustainability efforts are amazing for a small locally owned and operated hotel. I will continue to frequent and recommend this little gem. read more

Not sure why these places are so overpriced. Motel 6 is a 5 star resort compared to this place. Very disappointed after paying a cpl hundred bucks. read more

Perfect location, beautiful view. Great accommodations, super clean. Friendly staff, perfect stay. Highly recommended. You want fancy? Go ahead and pay a high price, this was excellent for a reasonable cost. read more

Comfortable accommodations with a great view! It is true when they say every room has a view! Office staff is kind, courteous, and super helpful. The room is comfortable and has all the essentials. It is an older hotel and in need of a remodel but good enough for a place to sleep. Super clean. TVs are small but have a good cable selection (you're not in the room much in the summer but it gets dark early in the winter!). We are already checking dates and rates for our next stay! read more

Elk Refuge Inn was rustic on the outside with all of the modern amenities inside. It was clean, well-kept, and the staff at the front desk was super pleasant. Super fairly priced and an overall fantastic stay. Highly recommend! read more

What a great find off the side of the road as we headed out of Yellowstone into Jackson, Wy! We found this place simply because we were too tired to drive on, and our web research suggested that even crappy motels in Jackson Hole where going to be budget-busters. The Elk Refugee Inn was just $99 for a king bed; the staff was friendly and courteous, the rooms newly renovated, fresh and clean - they even had a mini-fridge and microwave. Some downsides: You do get road noise from Highway 89, and the motel is next to a gas station (I suppose that could be a plus if you are running out of gas!). The upside is that across from the hotel is the beautiful Teton Range. How amazing to look out over those majestic mountains. Jackson Hole is cute, but I don't want to pay double or triple for a dirty looking motel just to stay there. This place is only 1 mile away and is worth the effort. read more

Great location right when entering Jackson. Booked the apartment room which was nice and roomy, clean, and all the amenities of a kitchen. When first checking in we got the keys to the room which had not been cleaned yet. We were an hour early to check in, but wouldn't have minded the wait for a clean place. Staff made it right by discounting our room because of the confusion. Missing 1 star because the fireplace was not working and the bathtub jets were left dirty. Nonetheless, would recommend! read more

Elk Refuge Inn - Great view outside of room. - Hotels Near Me - Jackson, Wyoming

Great place and friendly staff. This is my favorite place to stay while visiting Jackson Hole. We stay here on every visit.

We stayed here two nights on a road trip. The hotel was clean and well suited for our needs. The location was not optimal however. The view in the summer is nothing special, just open land and the road. There was nowhere to walk or hike without driving. The pillows were not good and the sliding door to the patio was very difficult to open. We would probably try to stay somewhere else on a future visit. read more

What a gem. Inn is just north of Jackson. Every room has a view, and what a view of mountains and open plain. Rooms are clean with all new amenities ( kitchenette with cookware/ dishes/ utensils etc), tv, AC, coffee maker. top floor is best with balcony. Got text message from desk asking if everything was good, if I had any questions. They have coffee in AM but no breakfast, that would have given it 5 stars. read more

A great spot for a summer vacation for the family. Their Teton Village lodging had a comfortable atmosphere that was great for relaxing after any of the numerous activities nearby (e.g. ATV rides, horseback riding, hiking, Yellowstone, etc.). My personal favorite, relaxing in the sauna after a long day hike, before heading out to the deck to enjoy some barbeque and see the amazing view of the mountain range. The rooms were well kept and quite modern, and the kitchen had everything we needed to prepare breakfast, lunch and dinner for our family. read more

Ok, so I knew this was a three star hotel going into it, and I read all the other reviews. I guess I just had too high of expectations. I thought this place sucked. It's right off the main road, and quite noisy because of that. The door doesn't shut tight, leaving room for light and creepy crawlies. The A/C is annoying and only has two settings: off and polar vortex. The room is TINY, the closet smells funny, the mattresses are awful, there are no drawers for your stuff, the carpet is crusty, there are no curtains and it is so bright in the AM, the dishes in the kitchenette were not all clean, the microwave won't open due to a messed up counter, the fridge is loud and not bolted into place and barely cools things, the parking lot is dusty and has no shade, people smoke outside the rooms, the tub is deep and slippery and my daughter fell in it. Pros: wifi is good, upstairs neighbors are quiet, fairly close in to Jackson, friendly staff, no bedbugs. Better than living in your car, and I guess I should have known better. read more

Terrible place to stay! Our water was so cold you couldn't shower! The night we stayed it was 30 degrees out and the heater in the room was broken! Funny thing was the office "closed at 7". When we checked out they told me they have plenty of other reviews to make up for the bad ones! Avoid this place! read more

I found the staff to be unfriendly and unhelpful, only concerned with their bottom line. My room had several mice break in. They snuck in through a hole in the wall under the sink which subsequently ate my food and left poops on the bed. The closet door and the sliding door to the porch could hardly be opened. Several dogs (from hotel guests or neighbors) pooped freely in the parking lot, on the porch and in the plants. Staff only cleaned up after I made several complaints. If having a positive customer experience and being treated with respect is important to you - don't stay here. read more

Our room faced Sleeping Indian section of the mountain. Was beautiful to sit on the balcony and enjoy a cup of coffee in the morning or a glass of wine at night. Staff is wonderful, hotel room was clean and located in a perfect location to town or The Grand Tetons. Highly recommend. read more

What a location! Enjoy views of the Elk Refuge from the private deck attached to each room. Wow! Comfortable. Just 1.5 miles from Jackson. We had a good experience here! read more

Very disappointed. I'm not sure where the posted pics came from, but it wasn't anything like the room we had. Seriously dated rooms. The kitchenette had appliances that looked like they have been there since the 60s and not in a good way. Bathroom door was old and thin like you could easily break through it. Bathroom was tiny. You could hear traffic noise at night. Ridiculously priced for this room ($200). One staircase had police tape across it as it was unsafe. We arrived at 9:15 at night and the office was closed. They left our key in an envelope in a box outside the office with other late arrivals. I suppose if you're interested in viewing the elk at the Elk Refuge in the winter and don't mind a dated overpriced motel, this is the place for you. Room seemed clean at least but the carpet seemed somewhat sketchy. read more

Elk Refuge Inn - Galley style kitchen from 1960s or early 1970s. How is this newly remodeled? - Hotels Near Me - Jackson, Wyoming

Great bed, clean, lots of fabulous pillows, new carpet, wet bar AND a jacuzzi for $70?! You betcha. Just down the road from historical downtown Jackson Hole and close to Museum of Wild Art and South Entrance of Yellowstone NP and Grand Teton NP. What more could you want? Why not 5 stars.... Some minor maintenance issues but did not affect our stay. BTW, I did not give 5 stars to some Ritz-Carlton's FYI. Phone # is difficult to get through... Try 1.800.329.9205 instead..... They had telephone issues. We were NOT bothered by road noise. Stayed in #107 for 3 nights. Loved it. read more

The worst motel I've ever stayed in. Barry, the guy at the desk was so nice and everything else sucked. The water came out of the taps, including the shower, in dribbles so you just couldn't shower or barely brush your teeth. They were out of soap and the cot (no rollaway) collapsed. wasn't cheap either. Didn't offer us a room off the highway so the kids were awake with the traffic noise all night. read more

My wife and I stayed two nights at the Elk Refuge Inn. The entire staff was very welcoming and friendly, especially Monica, who we probably drove crazy with all our questions and requests. There was a bit of a problem with the room they originally put us in, and without any hesitation, Monica moved us to an upgraded room. (I don't know what Monica's role is at the Inn, but she acts as though she's the owner, taking responsibility for everything. She was incredible.) The room we ended up with had a kitchenette and a Jacuzzi tub. The king-sized bed was incredibly comfortable. Nice television with a good cable package. Great views of the National Elk Refuge directly across the road. We couldn't have asked for more. We will definitely stay there again. read more

I really enjoyed this little Inn. The rooms were cute, clean and quaint. Also "upgraded" amenities. We had a balcony that overlooked the elk refugee field. The unit also had a little Kitchenette in it. The best part was that the prices were affordable and reasonable. It's located about 2 minutes from the town of Jackson and about 15-20 minutes to Jackson Hole ski resort. I would stay here again in a heartbeat. My only gripe is that the walls a little thin and if you have a highway facing balcony you can hear the white noise of traffic in the morning (but it's not that bad). read more