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    Elizabeth Parker, MD

    5.0 (4 reviews)
    Closed • Closed
    Updated over 3 months ago

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    Annapolis Endocrinology

    Annapolis Endocrinology

    1.6(39 reviews)
    1.8 mi

    I am shocked at the negative reviews of this practice! I have nothing but good things to say about…read moreit. Dr. Cantero was THE BEST! I was NEVER berated or "yelled at" by her! There must be an imposter! The only negative comment is that the patients were not informed that the group was sold to MedStar Health (Shah Medical Group). For a big corporation, the website is LACKING! Cannot schedule an appt. or contact anyone in my specific practice, cannot refill prescriptions, etc. They need to invest some of that money in a web designer to get their act together. That being said, I am very happy with Dr. Makonnen. Very personable and professional. The office staff didn't seem to change so that's good. My wait is never long. And, again, if it was easier to contact them, it would be perfect.

    Terrible call center, who make the appointments, and have no accountability. I made an appointment…read morethree months ago (today was the soonest I could get in) for the MedStar Shah Medical Group at Annapolis Endocrinology Medical Center. I called a month ago to confirm my appointment (and they had it then), but when I called yesterday to double-check, I was told they did not have an appointment for me. The lady at the call center I spoke to put me on hold for over ten minutes saying there was a problem and she needed help. When she came back on the phone I was told that it was their error-someone there started a chart for me but never put the appointment in the system. Strange that I was able to confirm my appointment back in June. The call center sent a note to the actual office manager asking her to call me back. I called back to the call center to try to talk to someone higher up. I was then told that the office manager would not be calling me back because it wasn't her problem. When I asked to talk to the call center leader I was put on hold and then told they were in a meeting. I was furious and told them that I better hear back from them before they left for the day, but, surprise, I never received a call. The next appointment available isn't until December. So, because of their error, they expect me to wait another four months. This lack of accountability is unacceptable.

    AAMG Diabetes & Endocrinology Specialists

    AAMG Diabetes & Endocrinology Specialists

    1.0(2 reviews)
    0.7 mi

    DO NOT RECOMMEND THIS PRACTICE!!!! I am a Type 1 Diabetic on an insulin pump... my insulin pump…read morebroke Sunday night (7/1) so I sent the office a MyChart message (this is how they communicate). I knew it wouldn't be answered until Monday morning. I had no back-up supplies for this situation... I called first thing Monday morning also to make sure they got my message and to also tell the receptionist what was going on. I told her I was a patient of Dr. Onumah and my insulin pump broke and I had no back-up supplies... I asked her to ask the doctor if she could call in some insulin pens for me to use until I got a new pump.... I thought I got the point across that this was an EMERGENCY.... guess not! I did not hear back ALL DAY..... Around 4pm I finally called and the office was CLOSED!!! I got the answering service and asked the gentleman to page Dr. Onumah as this was an emergency. She calls me 20 minutes later and says "what's going on?" When I tell her, her reply is "Well did you call the office?" Why yes, I did. Then her response was, "Oh I haven't checked my inbox all day..." WHY? It's just mind boggling that this office was so careless about my life in this situation... I literally need insulin to stay alive... How does that not register as an emergency? Regardless of if the doctor hasn't checked her messages, the front desk person I spoke with should have alerted her that I had no supplies and no working insulin pump... I am so disappointed with how I was treated and will not be returning to this practice. Be warned, that if something like this happens to you, don't waste your breath... call your PCP instead. Luckily, mine came through with some samples to hold me over until I get my new pump...

    If i could give this facility zero stars I absolutely would. Dr Ounamah puts very little effort…read moreinto her ppatients. I was sent to her by my primary doctor because of extreme fatigue. When I got there the fromt desk was rude even rolling their eyes in front of me. That was the first clue that I should not be there, but I still thought I could get some answers from this doctor.Dr Ounamah spent a total of 5 minutes with me.I had blood work from my doctor that I was told could explain my fatigue. She quickly told me with barely looking at the numbers that there was nothing wrong with me and that there was nothing wrong with my hormones! that it was all in my head. I told her that more detailed thyroid tests are needed, but she did not want to test anything else. I could not believe how dismissive she was and how rude. Worst medical practice ever!

    Elizabeth Parker, MD - pediatricians - Updated October 2026

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