Terrible call center, who make the appointments, and have no accountability. I made an appointment…read morethree months ago (today was the soonest I could get in) for the MedStar Shah Medical Group at Annapolis Endocrinology Medical Center. I called a month ago to confirm my appointment (and they had it then), but when I called yesterday to double-check, I was told they did not have an appointment for me. The lady at the call center I spoke to put me on hold for over ten minutes saying there was a problem and she needed help. When she came back on the phone I was told that it was their error-someone there started a chart for me but never put the appointment in the system. Strange that I was able to confirm my appointment back in June. The call center sent a note to the actual office manager asking her to call me back. I called back to the call center to try to talk to someone higher up. I was then told that the office manager would not be calling me back because it wasn't her problem. When I asked to talk to the call center leader I was put on hold and then told they were in a meeting. I was furious and told them that I better hear back from them before they left for the day, but, surprise, I never received a call. The next appointment available isn't until December. So, because of their error, they expect me to wait another four months. This lack of accountability is unacceptable.

Dr. Makonnen has no respect for women. He diagnosed me with a condition and refused to explain what…read morethe condition was. Basically told me to just accept his diagnosis without question because he was the doctor and I am not. I was warned by others but decided to give the office a chance anyway, that was a BIG mistake. Office staff was just as condescending as the doctor. Worst doctor visit EVER!

DO NOT RECOMMEND THIS PRACTICE!!!! I am a Type 1 Diabetic on an insulin pump... my insulin pump…read morebroke Sunday night (7/1) so I sent the office a MyChart message (this is how they communicate). I knew it wouldn't be answered until Monday morning. I had no back-up supplies for this situation... I called first thing Monday morning also to make sure they got my message and to also tell the receptionist what was going on. I told her I was a patient of Dr. Onumah and my insulin pump broke and I had no back-up supplies... I asked her to ask the doctor if she could call in some insulin pens for me to use until I got a new pump.... I thought I got the point across that this was an EMERGENCY.... guess not! I did not hear back ALL DAY..... Around 4pm I finally called and the office was CLOSED!!! I got the answering service and asked the gentleman to page Dr. Onumah as this was an emergency. She calls me 20 minutes later and says "what's going on?" When I tell her, her reply is "Well did you call the office?" Why yes, I did. Then her response was, "Oh I haven't checked my inbox all day..." WHY? It's just mind boggling that this office was so careless about my life in this situation... I literally need insulin to stay alive... How does that not register as an emergency? Regardless of if the doctor hasn't checked her messages, the front desk person I spoke with should have alerted her that I had no supplies and no working insulin pump... I am so disappointed with how I was treated and will not be returning to this practice. Be warned, that if something like this happens to you, don't waste your breath... call your PCP instead. Luckily, mine came through with some samples to hold me over until I get my new pump...

If i could give this facility zero stars I absolutely would. Dr Ounamah puts very little effort…read moreinto her ppatients. I was sent to her by my primary doctor because of extreme fatigue. When I got there the fromt desk was rude even rolling their eyes in front of me. That was the first clue that I should not be there, but I still thought I could get some answers from this doctor.Dr Ounamah spent a total of 5 minutes with me.I had blood work from my doctor that I was told could explain my fatigue. She quickly told me with barely looking at the numbers that there was nothing wrong with me and that there was nothing wrong with my hormones! that it was all in my head. I told her that more detailed thyroid tests are needed, but she did not want to test anything else. I could not believe how dismissive she was and how rude. Worst medical practice ever!

After waiting over a year to get a new primary care physician, I finally decided to give this…read morepractice a try because it was recommended by someone at the hospital. You are seen by physician residents that are overseen by Physicians that have been doctors for many years. When you get set up with a primary resident you might have that resident for three or four months until they move on but this is OK because these residents are top-notch. Amazing staff. Physicians and other care workers are always on time. So the office experience is fantastic.

Extremely unprofessional and unsettling experience. Dr. Stephen Hamilton (the head doctor here)…read morerepeatedly mischaracterized a medically necessary sinus surgery as a cosmetic "nose job" even after correction, and spent several minutes questioning my prescribed medications (finasteride for hair loss) in a judgmental and accusatory way, including asking if I "didn't see anything wrong" with them. The interaction escalated to the point where his tone and close physical proximity made me feel uncomfortable and unsafe continuing the appointment. Completely unprofessional and unacceptable interaction - truly unbelievable. Time for grandpa to retire.

We had a great experience with my daughter, unfortunately did not have the same experience with my…read moreson. We were in the building but he had to go to the bathroom bad, ironically he usually does not go anywhere but the house. I waited for him in the lobby as he went, due to his bathroom emergency we were late (10min) and they refused to see him, didn't offer to reschedule basically just no not seeing you- guess I should have let him have an accident in the office. Based on reply below - I went back and reviewed my confirmation text- all it said was Great! Your appointment has been confirmed at Parker Place on Wed, Nov 13 at 12:50 PM. I did not receive anything else before the appt. The only other text information received was to fill out the forms within 7days or the appt would be canceled

Dr. Mogavero was very knowledgeable about Endocrinology and Pediatrics and made my teenager feel…read morevery comfortable during his appointment. She explained her treatment plans and different ways she wanted to assist him in reaching his goals. We really look forward to working with Dr. Mogavero and Parker Place in helping him reach his potential. I would definitely recommend this facility for pediatric/endocrinology needs.

This place saved my marriage. My wife has been getting the therapy for about 2 years now and the…read moreincrease in energy, the increased sex drive and the improvement in her out look have been relationship altering. I highly recommend the treatment to men and women who are not feeling like they used to. There is no reason to accept this as a consequence of growing older.

From the owner: Bio-identical hormone replacement with pellet therapy can make the difference between feeling and…read moreacting old and living a strong and vital life! Implants, placed under the skin in your hip area, consistently release small, physiologic doses of hormones which provide optimal therapy. Properly balancing your hormones will bring you relief from hot flashes and night sweats, improve muscle tone and stamina, decrease feelings of depression and anxiety, and increase energy and focus. We specialize in managing all phases of menopause and andropause.

Excellent knowledgeable doctor. Asks questions and listens to patient.read more

Sorry, I see this as a very poor doctor who works for the insurance companies. I have complained…read moreabout problems for years and all she does is brush it off each time with things that make 0 sense. However, it makes sense to the insurance company not to have to pay. Enough.....going to a doctor who practices medicine not insurance company cost control.

Top notch care! They really care and are very professional. My family has been going to them for…read moreyears. Dr Owings is fantastic and the office is so responsive and helpful.

Amazing customer service!!! Dr G is AWESOME!!! My son is 21 and maxed out at Children's Hospital so…read morewe had to find a new everything. The Dr is younger and has a fresher outlook on things. My son is diabetic and epileptic as well as on the Autism Spectrum. We are very happy the staff is great too. Easy scheduling appointments and all the staff is friendly

I'm really shocked by the low reviews. I love this practice. Yes sometimes there can be long wait…read moretimes. However just keep in mind that you never know what's going on in the room next to or across from you with the provider you're supposed to be seeing. Sometimes what a parent thinks is just a quick trip to the doctors for a "runny nose with a cough" can turn into a medical emergency. That can hold the provider up while they're waiting for the ambulance or for the specialist to call them back. I'm sure if it was your child you would want another parent to understand. My dad was a patient of Dr. Briscoe's at this practice when it was first opened. Dr. Sutton saved my older brother's life when he was a newborn in 1983 when he had a bowel obstruction that Arundel General Hospital(now AAMC) missed. Both my older brother and I were seen at this practice from the time we were newborns until we turned 18. Both my children who are now 14 and 10 have been coming to this practice since they were newborns. My son started wheezing before he turned 2 months old and had other medical issues and other medical diagnoses as he's gotten older and he's always had the best care here as well as my daughter. I have had certain providers call me to check on both my kids when they've been really sick to make sure that they're feeling better, one even called me on her day off which meant a lot to me and was something that she didn't have to do. Need some advice as to who to see? Dr. Libber is an absolutely amazing and compassionate pediatrician. I can't say enough kind words about him. He's been there since both my brother and I were young kids. Dr. Edwards became my pediatrician in 1997 when I turned 12 and she's absolutely amazing. Dr. Fassil, Dr. Conrad, and Dr. Lester are also both great doctors that I would highly recommend. Nichole Tucker who's a nurse practitioner is absolutely fabulous and goes the extra mile for her patients. Kendra Nagey who's another nurse practitioner is absolutely amazing and she also goes the extra mile. I've also never not had a return phone call from a nurse when I've had to call especially when the automated phone system makes you verify your phone number.

This review is about Conexus Laboratories, who we were told by Annapolis Pediatrics we HAD TO USE…read more That is a lie. They prefer you to use Conexus because it's less paperwork for them. Conexus Labs has a reservation application that is not functional. You do not have a reservation. You are a walk-in registered at the time you sign in there. So be prepared to wait. Do not make a reservation thinking you will be done in an hour - you will still be waiting. I find it ridiculous that I was lied to about not being able to use LabCorp (specifically asked and was told no) and then lied to by Conexus about having a reservation.