[[HIGHLIGHT]]As soon as you enter your welcomed by a professional and yet friendly person.[[ENDHIGHLIGHT]] And as you start receiving the service it just gets better. Even the music in the background was nice. We have gone to Dr. Nichols for many years and actually look forward to our visits. This is a very easy review to be positive as her dedication to our well being is matched by her excellent work. She is the best!!! read more

A wonderful dentist and human, friendly and thorough. The entire office share this behavior as well. Dr. Nichols is very nurturing and works well with her associate to make you comfortable and unafraid. The office is very homey and always very clean. [[HIGHLIGHT]]Christina who runs the office end is friendly and efficient.[[ENDHIGHLIGHT]] I actually look forward to my appointments. read more

Dr. Nichols, Is a great dentist and very personable that is dedicated to her patients and also appears to be dedicated to her staff. [[HIGHLIGHT]]Everyone treats you like family there and makes you feel like family.[[ENDHIGHLIGHT]] read more

Let's start with I haven't been to a dentist in like 15 years. My teeth are a hot mess... With a painful gum abscess I begrudgingly find a local dentist close to me. Dr. Nichols & crew took me in last minute and were not only able to see me immediately, they unknowingly secured a dental runaway. I'm loud and annoying and I have a very tight work schedule. I'm very hard to get ahold of when hanging off roofs working in the fireplace industry. Dr Nichols and crew were above and beyond in not only their professionalism but also their patience with my jacked up grill, ridiculous schedule and boisterous personality. My "Stay plate" (sp?) was hard to perfect, see above "jacked up grill" [[HIGHLIGHT]]After weeks of my overburdened schedule I was able to pick up my tooth and could not be more happy with my experience w Dr. Nichols and the amazing staff that put up with me.[[ENDHIGHLIGHT]] 10/10 read more

It's a nice, small office where they provide you with focused care. And you never feel like they are trying to rush you out the door.....they take their time and provide a high level of care. [[HIGHLIGHT]]The staff very friendly as well.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They make going to the dentist an enjoyable experience.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Dr. Nichols is excellent! I've gone to her over 25 yrs.[[ENDHIGHLIGHT]] She did my front teeth crowns that I had broke as a child and they look fabulous!! exceptional work! I've had them for years , . she is knowledgeable, explains what she is doing and why it is necessary!!! her staff is great and you can't help but feel comfortable when there!!! I trust her completely with my dental care , she is the best!!!!!! read more

Everything is always perfect when I go there I've been going there ever since she opened 24 years ago and even before that it's a great place and a great dentist. read more

The best dentist I have had in a long time. Dr Nichols takes her time and listens to any concerns you have. Great hours. [[HIGHLIGHT]]I have been going to her now for a few years.[[ENDHIGHLIGHT]] She was my in-laws dentist when they were alive and my son sees her as well. I highly recommend Dr Nichols. read more

Wow! Very thorough and a pleasant office. [[HIGHLIGHT]]Very very happy with this doctor and the entire experience.[[ENDHIGHLIGHT]] Highly recommend! read more

Dr. Nichols and her team are absolutely amazing! She cares about her patients and has addressed every concern I've came in with. She's very knowledgeable about the work that she does and I feel very confident walking out of the door. Definitely recommend! read more

[[HIGHLIGHT]]have been going to the best dentist ever for 20 years.[[ENDHIGHLIGHT]] my teeth hurt all the time when I started going to her. Now i might get to keep my teeth. [[HIGHLIGHT]]she is the best dentist ever and everyone I send to her thinks the same thing.[[ENDHIGHLIGHT]] I never thought I would feel so strongly about a dentist but she is so concerned about hurting you and I can't recommend her enough! read more

She is very confident and professional. My family and I have had as a dentist for 15 years. She is excellent about explaining procedures and costs. The office has a very welcoming vibe. read more

She's a great dentist I've been going there for about 30 + years and never had a bad experience, I definitely recommend Dr. Nichols dentistry she's great and has a great staff. read more

Gentle, skilled Dentist and a lovely professional staff. I love that they use text to keep me aware of my appointments the day before my appt. as well the day of.. my schedule is so hectic I appreciate that little reminder to keep me organized! read more

The best dental practice in Concord. Dr, Nichols is flawless and so down to earth. Everyone in the office is so accommodating and approachable. Good people! I feel fortunate to have found Dr, Nichols many, many years ago... read more

I had a wonderful experience at Dr. Nichols office! Her staff were friendly, knowledgeable and professional and Dr Nichols had a wonderful gentle touch when working on my teeth. read more

Great dentist always careful with your teeth. Been with her for years. And will still be going.

It's so nice. All the staff is so wonderful you almost forget you're at the dentist, the place that not many people enjoy. Not me i love the dentist. read more

Been going here for 10 years at least and they're awesome. I'm a little sensitive to dental work and they are cognizant of that and make the necessary accommodations every time. The entire staff is super friendly and helpful. Love them! read more

My first visit today and I'm a believer. Dr Nichols is the real deal as well as the rest of their professional staff. I haven't been to a dentist in 15+ years and decided to finally take the plunge and get back to taking care of my dental health. I couldn't be more pleased with this excellent practice. read more

Dental visits with Dr. Nichols and her staff is stress free. Always professional, great communicators and fun people!

Small friendly office. From the time you walk in you are greeted with warm smilies. No problems making appointments, short wait time when you arrive. read more

Very friendly and attentive staff. I went for whitening and the process was well explained and efficiently done. It was as pleasant as one could hope for a dental appointment and I'm happy with the results! read more

It's hard to put into words how much I LOVE Dr. Nichols and her amazing staff! I've been seeing her for dental care for almost 20 years! Even when I didn't have insurance, she helped set up a payment plan so I could continue having the best dental care in the world! When my husband and I were married in 2015 we did ZOOM whitening and it was a great experience. It really showed in our wedding photos. Her staff excels in customer service and always, ALWAYS greets you with a smile! I don't feel like a patient; I feel like family! No one compares to her and I'll be a loyal client for as long as she practices. read more

I hate going to the dentist....don't we all?? But Dr. Nichols makes you feel right at home. Her and her staff are incredibly gentle always making sure you're ok. They are quick but detailed and a very honest group. My whole family including my best friend go to her and we wouldn't think of going somewhere else. read more

I'm one of those guys that truly hates going to the dentist. Not a question of fear, just don't want to take the time and sit still for that long. As a result I tend to procrastinate. Dr. Nickols team is great about follow up and follow through without being "a pain". They all go out of their way to make you feel comfortable and welcome and make you feel that your time is as valuable as theirs. Dr.Nichols is an excellent dentist, not just highly skilled, but great about explaining what is going on and where you stand in the process. Simply can't recommend them highly enough read more

This is one of the worst dentist I have been to for billing practices. Watch out around you Birthday or Holidays. They claim they will do some free work once they get to know you and you have had work done, this is not true! They tell you that while your all laid back in the dentist chair. This is the kind of place that will tell you that you have your detectable and then lets a balance pile on after the insurance company has paid their portion but will keep seeing you and let it pile up. They will give you unrealistic numbers on what the insurance companies do cover and will not hesitate to SUE you over any unpaid Balances. Families in this tough ECONOMY BEWARE of this place, They will put you out of house and give you miss leading information! Then tell you to come in for a cleaning. BEWARE read more

Simply the BEST! We love doctor Nichols and her staff. So professional and knowledge, and always making you feel comfortable. THANK YOU SO MUCH! We recommend doctor Nichols to everyone. read more

I have been going to Dr. Nichols for years. That says a lot because I hate going to the dentist. Dr. Nichols is the perfect balance of professional and personable. She takes great care selecting her staff, and they are a perfect complement to her practice. The office feels comfortable. It is in a beautiful little bungalow, which is decorated seasonally. I can't recommend Dr. Nichols highly enough. read more

I've never had a positive experience at the dentist prior to visiting Dr. Nichols. I've had nice dentists and hygienists but routine dental visits were always painful. After repeated recommendations for me to try Dr. Nichols I reluctantly scheduled an appointment. Not only was the entire staff kind but there was no pain during the cleaning. I've now visited Dr. Nichols office twice and both visits were pain-free. I'm grateful to have found Dr. Nichols and would recommend her to anyone looking for a new dentist. read more

Dr. Nichols and her staff are amazing! Dawn and Shannon are so friendly and make me feel at home. Dr Nichols is professional, gentle and very personable which puts me at ease. I actually enjoy going to the dentist! Highly recommended! read more

This was the best dental experience I have ever had! Dr. Nichols and her staff were absolutely awesome. Friendly and upbeat! Thanks, Marya read more

Yes...this dentist is definitely as good as it gets!! She has an office that is in a cute little Cape Cod type house, it feels very warm and inviting rather than damp, sterile and cold. Dr. Nichols is very knowledgeable, takes her time, is extremely gentle and concerned about her patients. I am someone who is really terrified of dental appointments. I have had tons of work done with this dentist and I won't go anywhere else, I feel that comfortable and well cared for. Her staff is friendly and helpful as well. For the patient who had some billing issues I would say to talk with the doctor if you have concerns, they can normally be fixed but also keep track of what you are billed and what you have paid - that's pretty normal practice for medical billing. read more

Not sure how to rate this dentist so I will share my experience, or non-experience and let you decide. First of all, I am huge on customer service! ... I am new to the area and looking for a dentist, saw all the positive reviews and decided to call... Well, at 1:31pm on a Wednesday guess what, NO ONE ANSWERED THE PHONE - VOICEMAIL! So I guess if they don't have time to answer the phone, they most like will do the same if I am a patient there ... Going to move on, definitely a Red Flag! .. Very disappointed... Thanks for reading ... read more

After moving to Concord, I needed to find a new dentist but procrastinated (for years). Then one Saturday night I broke a tooth, a very conspicuous tooth, and it became an emergency to find a dentist. An acquaintance had mentioned Dr. Nichols so I called first thing Monday morning. Even though they were short-handed and I was a new customer, they were able to get me in within the hour and I walked out with a temporary crown. Everyone in the office is friendly and professional. I got my permanent crown yesterday and I could not be happier. It looks perfect! I love my dentist!! read more

Dr. Nichols and her staff provide the most competent, professional, caring, and friendly dental experience. I look forward to visiting the dentist, thanks to the wonderful staff and the homey, comfortable, warm and inviting atmosphere. The time in the dental chair goes by so fast and is such an enjoyable and positive experience. I wholeheartedly recommend Dr. Nichols and her amazing staff! They take such good, gentle care of you that you almost don't want to leave! They are the best! read more

Dr. Nichols is the best dentist in the bay area. She and her staff are highly professional, friendly, and easy-going. They always take the time to explain what they are doing and they explain to me the problem spots and possible cavities that might be coming up so I can take extra care to clean those spots. I appreciate the fact that I don't spend lots of time in the waiting room and I know that they are taking great care of me so I don't have to worry. Thanks Dr. Nichols! read more

Dr Nichols rocks! She is by far the best dentist my husband and I have ever been to. I am such a wimp when it comes to my teeth, and she makes sure I am comfortable and taken care of. Go to her office, you wont be disappointed. :-) read more

Dr. Nichols is one of the best dentists around. She is very caring and listens to what her patients want. I went many years without seeing a dentist and as a result had lots of tooth decay. She was very caring and helped me get over my fears of dentists. She is truely a gem in the dentist world. Love her and and she has the greatest staff. They make all their patients feel as if they are family. read more