I've been going to Dr. Hoang's office for the past 3-4 years and am so glad to have her as my dentist. She and her office staff are both friendly and professional. As someone who used to dread going to the dentist for years, I now feel comfortable and put at ease every time I'm in the dental chair. That speaks volumes considering I've had to come in multiple times for both oral care and Invisalign treatment. The warmth and gentle care that Dr. Hoang provides is something I truly appreciate. Thank you so much for always being so accommodating! read more

I have been coming to Dr Hoang for over 20 years, since my son was a small child. They are amazing; the staff is so friendly and skilled.

I've been going here for almost 20 years since I was little. They have always treated me like family and have taken great care of me and my teeth. She is very great family dentist. Even the front desk is always very nice and friendly. I would recommend this dentist/office to anyone read more

4 years later and still so happy with the care that we've continued to receive. All of the staff are very professional and welcoming. Rosie is an amazing hygienist and Dr. Hoang is a wonderful dentist. read more

HUGE shout out to Dr. Nicole Hoang & team for the AMAZING care they always provide to #ChaseyBoy He is a very nervous patient in the dental chair, and I mean NERVOUS! When I first started bringing him, he would histerically cry the night before so you could imagine what it was like the day of and on the way there. But that didn't stop them. With Alicia's warm greeting and convos at the front, to Dr. Hoang's kind and patient demeanor they have slowly brought down his walls and I am happy to say we got a filling done with no tears and he left with a smile and ready to schedule any remaing treatment. I can not thank them enough for treating my baby like theirs #HappyPatient #SoThankful #PleasantHillDentisty #5StarService read more

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Dr. Hoang was able to take care of my mom when she had a tooth infection!!!! I was panicking trying to look for a good dentist to take my mom as soon as I stopped by to visit her. DO NOT GET VENEERS IN ANOTHER COUNTRY. It will ending up costing you just as much if not more to get it done here in the states. Her face was swollen. ='''( (a million tears lol) The staff took her in within the hour. This is how amazing the place and staff are: They took my mom within the hour Did some xrays Antibiotics for the infection Did a emergency referral to DR COHEN ( a specialist) (see my review for him) Saw him about two hour later. Both doctors are AMAZING. Boom boom boom, just like that moms on the road to recovery. I was prepared to spend every last dollar to make sure moms okay. Thanks to Dr. Hoang - my mom won't be so stubborn next time to make a visit. She made the entire experience quick and effective and comforting. Not to mention the front desk- Alicia? (Sp? Will have to double check) is also such a great touch of a warm and welcoming spirit to walk into! Calmed my nerves . Thank you again!!!! read more

Dr. Hoang and her team (Alicia and Alex) were incredible! Dr. Hoang walked me through all of the details regarding the health of my teeth and explained how to address the issues present. She checked in often during the cleaning and made sure that I was comfortable. I am so grateful that Dr. Hoang is looking after my dental health! read more

I appreciate the in-depth quality care that I receive from all staff. Nicole Hoang, DMD even managed to accommodate me same day when I had a tooth break. Costs were explained prior to treatment. read more

Great people and top notch service. I'm not super easy to do dental work on as I get uncomfortable from and the equipment and noises going on. However, these folks have been super patient and courteous with me the entire time. I can't thank them enough for all they do and how much better and clean my teeth feel. If you're in the market for a new dentist I highly recommend them. read more

I found Dr. Hoang on yelp, and I'm glad I did. I had a great experience with Dr. Hoang and her staff! She truly makes you feel at home and comfortable. She treats her staff like family, and the staff was also respectful and pleasant. I have had two visits with her and had some cavity fillings done. I usually have low pain tolerance, but Dr. Hoang instilled the numbing injection with a technique that alleviated most of the pain. Throughout the whole treatment I was numb well, thankfully, and she never judged me for being nervous. I say this because my previous experiences felt like my pain didn't matter, which made dental visits scary from then on. Overall, she is a great dentist. I highly recommend her! read more

I love this place and everyone in it! Alicia was amazing from the first time I called in. My kiddo's wisdom teeth were making their way in. Alicia got us an appointment the next morning. She is so friendly and helpful. Dr. Hoang is understanding, compassionate, patient and genuinely kind. She took her time and made it a comfortable visit. After some negative experiences my teen was nervous but after seeing Dr. Hoang it doesn't matter how much insurance covers we found our perfect place. I honestly can not say enough. The hygienist was also the BEST. Best experience at a dental office EVER. No judgement zone! read more

Those negative reviews are crazy. I'm the worst at caring for my teeth and Dr. Hoang always gets my teeth in tip top shape. TRUE STORY I even got offered to be a model in the advertising of another dental clinic. Go to Dr. Hoang, be as thorough as you can when discussing your concerns and she will absolutely surpass your expectations. read more

Dr. Hoang is one of the BEST dentists in the Bay Area! Not only does she have an amazing staff that helps keep your teeth clean and healthy, they also make sure that you are the most comfortable and welcome you could be! I've been going here since I was a kid and now that I live in Southern California, I still make the trip to come back up here to see Dr. Hoang and her team at the office. I choose to come back to Dr. Hoang's office because her and her staff are always so friendly, accommodating, and professional when it comes to me and my well-being. I highly recommend coming to Dr. Hoang's office, you won't regret it. read more

I had my first appointment with Dr. Nicole Hoang today and, I have to say, it definitely surpassed my expectations. My first impression upon entering the office is how CLEAN it was. Not only was it clean visibly extremely clean (which is obviously so important during a time like this), but everyone was very obviously taking precautions to keep their distance when necessary and conducting business in a way that kept things sanitary and safe. I definitely felt 110% safe in their office. I also really enjoyed their calm, welcoming, trendy decor! ALL of the staff I came in contact with were extremely friendly and made me feel so at ease. I was here to discuss some serious work I would have to have done as a result of my teeth really deteriorating due to chemotherapy and radiation. I was not only nervous but embarrassed about my teeth and what they were going to see. But, they all made me feel comfortable and they were all so compassionate about my situation. Dr. Hoang is not only very knowledgeable, but also very kind. You can tell she definitely cares about her patients. I appreciated her explaining every little thing to me in a way I could understand, as well as the way she clearly outlined a plan of action for me. I also greatly appreciated her desire and concern to want to really preserve my teeth by not having to perform unnecessary procedures on them if we didn't have to. Rosie (I believe she is a dental assistant? I apologize if I am not using the correct title!) was also so darn kind. She explained, very thoroughly, my new at home maintenance plan for my teeth, frequently asked if I had any questions at all for her, and kindly took her time with my cleaning and was very patient (I have extremely sensitive teeth as a result of treatment). She, too, made me feel so relaxed during my appointment. I wish I remembered the receptionists name (I remember Rosie's because that's my mom's name!) because she was a delight! What a great personality to be the first point of contact for patients as they walk in! She was so cheerful and upbeat. We chatted for a while and it was nice to have some genuine, unrushed, human interaction during a time when everything is so socially distanced. I believe she was also the one who had been calling regularly to check-in with me to see if I was available to make an appt. yet (COVID and my husband's job kept preventing me from being able to come in, but she stayed on top of things!). I've been to a few other dentist offices, but I can honestly say, I've never felt so welcome, comfortable, and at home at any of the others the way I did here. I'm really excited that this will be my new home for dental care. Seriously, kindness, empathy, good customer service and a good attitude speak volumes to me! And they exude all of this. read more

I'm not only more confident in my smile but, now in my overall dental knowledge! First off, it was really easy to call in and schedule, they take all PPO plans, no Medical yet. The office actually smells clean and floral, and not like metal or drilled teeth. All equipment is up to date and very modern. All the ppe is functional and pink! A calming yet strong color indeed. You don't need to worry about those sharp edge X-ray films choking you... the ones at Dr Hoang's clinic are sleek and flexible, very comfortable. All the equipment is catered to the most sensitive mouths like mine. Dr. Hoang empowers you through empathy and education, and her team all have similar attributes. All of my cleanings, fillings, and restoration have been amazing. Dr. Hoang uses Cerec and has created beautiful custom crowns for me in one day. If you know about getting a crown, this is hugely efficient and convenient. I love that here is a non-judgmental space, and promotes health through compassion and science-backed knowledge. I used to be so afraid of even the sound of drilling or seeing the needles or just the smell of teeth, but with the comfort that this clinic brings to me, I can slowly heal my anxiety and develop healthy preventative care habits. read more

Let me first say that I have hated going to the dentist since I was 16, I had a traumatic experience and neglected my dental health for far to long. I was extremely nervous about getting my teeth fixed, but everyone from the front desk to Dr. Hoang are compassionate, non judgemental and helpful. You can tell they really care about the people they help. 10 out of 10!! read more

I was a new patient of Dr Hoang as my prior dentist retired. After my initial visit Dr Hoang recommended replacing two crowns. I was having no issues with these teeth nor the crowns. However, I agreed based on her recommendation. The procedure did not go well! She had a very difficult time numbing me properly and was quite upset that it was taking longer than she anticipated. She struggled to prepare the teeth for the new crowns and again struggled to place them. She was rushed and struggling, leaving me very uneasy about the quality of work. At this point I had ZERO confidence in her professional ability. I left the office in pain. The pain and discomfort never resolved and continued for many months. I returned once for some adjustments but it never corrected the underlying problem. I was unable to chew on one side of my mouth for 3 months. I had no more insurance benefits for the year so I waited until the new year to see another dentist. I went to another dentist who was referred to me by my retired dentist. He looked at my crowns and my old x-rays and felt the original crown was removed for no reason based on his assessment and review of prior x-rays. He determined the new crowns where poorly placed and needed to be removed. He did so and found that under one crown was a poorly placed filling that was causing damage to the roots. This led to a root canal... I had this performed painlessly and professionally by a periodontist of high regard. The permanent crowns where replaced by the new dentist with no issues. I contacted Alicia at Dr Hoangs office and asked them to refund the charges for the poorly placed crowns to be returned to my insurance company and to refund the co-pay to me. She agreed and said they would mail a refund check immediately. After one month and no refund I called again and Alicia said she would make sure the refund went out. Again, one month later and nothing had been received by the insurance, leaving me to pay for the replacement crowns completely out of pocket as the insurance will not cover re-work unless the original provider refunds the claim. I again contact Alicia. She stated she will check on the refund check to me but I would have to deal with the insurance company myself as she didn't know how to contact them. This is months after telling me it would be taken care of. In summery; Not only was the dental work less than inadequate and just flat out poor. The customer service was awful. I have yet to receive a refund. Based on my experiences, I would not recommend Dr Hoang. read more

I researched several dentist offices in the area prior to selecting Dr. Hoang's office. I have been a patient of Dr. Hoang for several years and continue to be pleased with the care. Paramount to the team is the doctor herself. She's not only a very well trained professional but is also a very caring, comforting and supportive person who continues to strive for her clients' health but also for her team's excellence by keeping up to date on new technologies, tools and techniques. The entire staff is incredible, but I would like to personally thank Alicia who is consistently kind, attentive and well organized. She consistently ensures her clients know exactly what they need, always in a timely manner. During a recent visit, I was taken care of by a guest hygienist (Myra) who was wonderful. Pinch hitting for the team, she discovered and suggested that that doctor take a secondary look at one my teeth noticing something hidden that could require attention. It turned out to be a cavity that was quickly repaired and I'm so thankful for the extra attention. I, like most folks, don't look forward to dental visits, but this team definitely helps to make the appointments so much better. Greatly appreciate the team! read more

Let me say this: if you are in need of a dentist that cares about more than just your teeth, someone that cares about you as a whole and is extremely caring and gentle....THIS is the place to go. I was in to see Dr. Hoang this morning for some dental work; she and her wonderful staff made it easy and completely painless. I wholeheartedly recommend this wonderful dentist and her staff. They go above and beyond, they care AND it shows. Thank you, Dr. Hoang, for being you. I know I am in good hands when I'm in your chair. read more

Today was my first visit after not having seen a dentist in about a year... Yeah. Alicia at the front desk is super sweet and makes you feel super welcomed even from the initial phone call to confirm your appointment and get your information. Dr Hoang and her assistant Jamie were also super sweet, always ensuring that I was okay and knew exactly what they were doing at all times. She also gave me the breakdown on what I should be doing and how to do it correctly, never making me feel bad about being lazy about not flossing, haha!! The office is in a beautiful part right downtown Concord in Todos Santos, which was perfect for me as I walked to Bart to get to work right after my appointment! I walked away with a sweet little gift set filled with a nice mug, toothbrush, mouthwash, toothpaste and Chapstick. Ill definitely be back [also because I have a cavity I have to take care of]! Haha! Totally recommending them to my sister!! PS: If you check in on Yelp when you get there, you can get a Starbucks gift card! [Updated Review 12/2016 ] I just went here again for my 6 month cleaning - still the best as ever! The office is nice and inviting, very clean and modern. The dental hygienist was super sweet and told me what she was going to do and asked normal teeth things, haha. Dr Hoang came out to do a quick check and then all was good to go - I love how quick they are as I usually hop on Bart and head to work right after I get out! It's always less than an hour and I get to walk away with a little package of teeth cleaning things (like a travel toothbrush pack!) Just scheduled my other 6 month cleaning and am happy I get to go back here! I love Yelp check-ins so ask them if they're still doing it and ya might get another cool Starbucks gift card! See y'all in 6 months! PS: my fiancé should be by in a few months... read more

Hands down, the best dentist practice ever! I have been visiting this establishment for over a decade and I couldn't be happier. Dr. Hoang and her team are truly the best. They are very friendly, knowledgeable and professional. Not to mention, the cleanliness...WOW!! Highly recommended facility! read more

All staff members are super sweet. Dr Hoang was Informative, kind and gentle. The office is beautiful, clean and they adhered to all COVID protocols read more

I went to this office yesterday for teeth cleaning . They took xrays . While hygienist was cleaning my teeth , dentist came briefly to say my cavities are getting worse. She did not show me xrays as hygienist interrupted her that let her finish cleaning and then she ( dentist ) can talk to me . After teeth cleaning , I waited little bit for dentist as I waited first for hygienist, she got busy with other patient. She did not explain anything . If you are exposing me to radiations , I deserve results and plan . She did not discuss my issues that I brought to hygienist. I told I am leaving home , dentist can call me to discuss further plan . I did not receive any call . read more

Love Dr. Hoang and her staff! I have been coming to Dr. Hoang for 20 years. I recommend her for ALL your dental needs.

I have been seeing Dr. Hoang for several years now. She and her staff are sweat hearts, very personable and caring. She is not expert in her delivery of care she is also very good at communicating what's going on so there are no surprises. She and her staff have also always been very helpful in helping me save as much money as possible by using their time and mine wisely. read more

Just started going to Dr Hoang after not having seen a dentist in years. She was very professional and there was no guilt trip. All equipment looks brand new and the office is emasculate. The staff was super helpful with working with my insurance and my wife's insurance. They are top notch read more

Looking for a new dentist, I came to Dr Nicole Hoang's clinic about 2 years ago. Immediately, the whole staff put me at ease. Starting from the front, Alicia made me feel welcome & very comfortable, then, I met her dental assistant Maria who is very personable. When I finally met with Dr Nicole herself, I said this is it! The whole team is just very personable, very attentive and all of them sure knows their job. Best dental team I've ever had. I trust them! Dr Nicole Hoang did an amazing job with all my procedures. A very professional & humble team! Thank you to this phenomenal team. You've got a client for life -Amor- read more

Left Pleasant Hill Smile looking for a more personal experience. Smile felt like a chain that was always trying to rope me into spending more money on things i didn't need. My experience at Dr. Hoang's office was exactly what I was looking for. Educated me on my needs vs wants and let me make the decision. Dr. Hoang provides that personal feel like you are a part of her family vs a source of income. I was so dissatisfied with Smile that I didn't get cleanings for prior two years because the experience was so unpleasant. I had insurance so my cleaning was paid for, i just didn't want to deal with Smile. Dr. Hoang turned that around for me read more

Enter with Teeth, leave without teeth. I was recent real patient. I was a real patient

I got Invisalign and I would definitely do it again. It is worth the whole process. The staff is amazing anf I would highly recommend.

Dr. Nicole Hoang is very kind and very good at her work of dentistry. She cares for her patients very much and I couldn't ask for a better dentist. I am so glad that my coworker recommended that I go to her. I've been to many dentists and haven't had much luck finding a good one until I went to Dr Hoang. My son is really happy with her too and he's usually not that thrilled about going to the dentist. He feels very comfortable going to the dentist now that we found Dr.Nicole Hoang. Also the staff are all very kind and so very helpful. The secretary is awesome!! She has been so extremely helpful and has helped me feel comfortable. Dr Hoang's assistant is so sweet and makes me smile. I always feel happy when I'm done with my visit. read more

Absolutely incredible dentistry! If you need any cavities filled, a teeth cleaning, anything at all really I could not recommend strongly enough to come here. I just had 3 cavities filled today, the entire experience was painless and handled expertly. If you want a worry free experience, look no further. My dad has not been too the dentist in 10+ years and I'm immediately recommending this dentist to him today. So happy with my outcome today, will be a lifelong customer/patient. read more

She was my family dentist briefly back in January 2016. She worked on my #31 and put a crown. She did my husband's fillings. She had to redo one of his fillings after 6 months later. First she forgot it was hers. It was a red flag, so I decided to go to Mark Wong Dentist in near walnut creek. He checked my #31 crown and asked when I got it done. He recommended that I should go back and have my previous dentist redo it. I went back to Nicole's practice in august 2016. She fixed it. I moved to Colorado in January 2017. A week ago my tooth #31 crown fell off when I was flossing. I went to couple different dentists to get an opinion on why it came off and what they could do. First well known dentist in Colorado was surprised that my crown was done less than 4 years ago. He said it is a very small crown and there is not enough build up/base to support my crown. He recommended I should get a brand new crown. I was furious. I went to another dentist who has been a top dentist list over 10, 15 years. She showed and explained that Nicole's crown is like onlay, not enough support for my tooth. She said she could put it back but she can't guarantee it would stay on strong. I would literally run away from her practice. I would NOT trust her ability. read more

Dr H and her team are wonderful. A couple of years back Dr H advised me that I needed to undertake major teeth and mouth work, including jaw surgery. She explained the entire process to me and was so thorough in explaining how my quality of life would improve after these procedures. She was right. Two years on my teeth are amazing and no more TMJ. I was so pleased to have her with me to guide me thru the whole journey. Highly recommend this dental practice. read more

well first and for most- I can't stand going to the dentist. after going here I love it. this branch is beyond friendly and Nicole exceed's expectations when she does her work. she does a phenomenal job and is very gentle. 12/10 would recommend you ditch your current dentist and come to her you won't regret it read more

Can't say enough good stuff about this team. Great service, great staff and utilizes high-tech dentistry tools that makes things even greater (no need for temp crowns and having to return a week later... crowns are created while you wait!) Definitely awesome! read more

I have to admit, initially I picked this dentist because it was strategically located above a bar/restaurant. Why not get your drink on before and after that new crown! The second reason was because Nicole has small hands. I once had a big German guy dentist whose large hands ripped the sides of my mouth, or at least that is how it felt. (this is true) All seriousness, the staff is super friendly and wonderful. I'm always impressed with the technology they have in the office. I recently had two cavities fixed and did not feel a thing! I never feel anything when Nicole works on me. If your looking for a outstanding dentist, no need to continue searching! I can not imagine going anywhere else! read more

About 2 yrs ago was my first visit as a urgent patient. As I have mentioned before I have in the past had a Dentist phobia however I really trusted my Dental Health to Dr. Hoang's skill and her office. We set out a plan over the past 2 yrs with insurance coverage and out of pocket costs so that I can get all my necessary dental care completed. Today was my last step in that process getting my final crowns replaced. Dr. Hoang and took her time to make sure I was satisfied with the matching of my crown to the color of my other teeth. Jackie is always great when she works beside Dr. Hoang. She makes sure that you are comfortable and provides the reassurance that patients need. As I work with the Public as a Medical Professional and smiles are always comforting to patients, I wanted that great comforting smile to shine through But I am proud that I am able to have a teeth showing smile with comfort! The entire staff are dedicated to Quality Patient Care and making sure that your needs are met. I would refer Dr. Hoang and her office to anyone that is looking for a Professional, High Quality Passionate Caring Dentist Office. read more

I visited Dr. Hoang for the first time last week for a check-up and cleaning. For various reasons, I had not been to the dentist in over 3 years, and like most people, I was not looking forward to my visit. So far, I've been impressed with everything from my initial scheduling to the quick follow-up on an insurance question I had after my appointment. Alicia was so helpful getting me setup for my first appointment- when I got to the office all I had to do was check-in (since she had emailed me any needed paperwork to fill out prior to my visit). Dr. Hoang was very friendly and personable. I really liked the technology in her office that made it possible for her to take pictures of my teeth and instantly blow them up on a computer screen, so we could go through tooth by tooth and discuss any potential concerns. I usually do not like going to the dentist, but after this visit I can actually say I enjoyed the experience!! I'm excited to recommend this office to my friends/family. read more

I have been coming here for almost 6 years now and have to say I am supremely happy with the service! It's an office of wonderful women who are genuinely there to help you. Dr. Hoang offers suggestions on how to better your oral health, but isn't pushy or upset with you if you are a habitual non-flosser (guilty!) like a lot of other dentists I have experienced get. I also love that they NEVER try to sell me anything I don't NEED! The dentist I went to before wanted me to get $2000 laser gum surgery. We all have THAT story - don't need it, you're not stealing my money. They also have worked with me on payments if my insurance didn't cover as much as we originally thought. Great dentist, great office, super nice vibe. 5 stars! :) read more