Called AAA Action Tow operator showed up and did a really hard job to load my Truck when a person…read moreleft their car in a Green Zone for 1.5 hours blocking him from towing! Operator used his knowledge to to get my truck loaded! Great service!

Our car battery was dead, and needed to either have the battery charged or replaced. Received a…read morecall from Oscar who was able to come out quickly to take care of our car. Real friendly guy who answered all of our questions and explained why we needed to get our battery replaced. Fortunately for us the dead battery was still under warranty and we were able to get a free replacement. Being greeted by a friendly person who wants to help is ALWAYS welcomed. Thanks Oscar!

I had a remarkably good experience here. With front end damage, I priced 4 body shops. Most did a…read morefast estimate, but Avenue got under the car and do develop their estimate. I needed to get the car back in a hurry and Ed, who managed the repair, found a way to match the paint color from a section of the damaged fender, reducing the repair time from 3 days to one. He did a great job of identifying and explaining the parts that had to be replaced and those that could be repaired which reduced the cost a bit below the estimate. The result was a perfect paint match, a cost slightly under budget and a surprisingly fast repair with a bonus inside/outside car wash. Honestly, I'll be doing my best to not have another accident, but if I do, I'll return to Avenue Auto Body. Meanwhile, if you are looking for a reputable repair agency, this is an excellent shop. Bob P.S. Ask for Ed

I had an excellent experience with Avenue Auto Service. From the beginning, Chris was incredibly…read morehelpful and kept me informed throughout the entire repair process. He made everything easy and stress-free and was always available to answer my questions. Aaron, the owner, also took the time to make sure everything was handled properly and that the repairs were done to the highest standard. Their professionalism, transparency, and attention to detail really stood out. My vehicle was repaired perfectly and the quality of the work was outstanding. I truly appreciate the care and customer service they provided. I highly recommend Avenue Auto Service to anyone looking for trustworthy and high-quality auto repair.

Fast response time, very friendly dispatcher and driver! What else can you ask for in a roadside…read moreneed!

The owner is not honest. He has offered his building for sale stating it is 8500 square feet. We…read morespent over $22K working to purchase this building only to find it is actually only permitted for 5000 sq feet. The addition is not legally built. After this finding, he is still offering the building for sale at 8500 which is dishonest. He MUST now disclose the accurate size. His real estate agents are also dishonest and should never be trusted or continue selling properties.

I'm giving Mike's towing service a well-deserved five stars! They're patient, respond quickly, and…read moreprioritize road safety - highly recommended!

Mike provided great quality of service. He is very responsive and punctual. I'll definitely…read morerecommend him if you need the tow service

Got a nail in my tire and got it towed from my house to the shop (2 miles) to patch it up in 1 hour…read moreand for $100! I called late at night and Cesar responded within minutes and we got it scheduled the next morning. He was also giving me live text updates. I called around so many shops and the avg price was $120 - $250. I even had the option to get a new tire, so they seem to have everything on hand, and the tow and new tire would've cost $270! Super inexpensive. I would def come back here again. My tires were perfect.

Predatory towing!!! My car was towed from parking area at a…read morelot where I was shopping. When I tried to get it back by calling the number provided on the sign a very rude girl answered. She proceeded to act like she was a police officer including demanding to speak with shop owners. She insisted the tow company asked each of the shop owners if that was a customer car before towing it however if that's the case of the 3 shops at the lot, than why would they need to ask all 3 unless no one acctually reported the car and they specificly target that small lot hoping to see a car they can potentially tow for a quick money grab . Which is exactly what one of the shop employees revealed when he was speaking to me after this situation happened and I was trying to get an address of the tow yard. And I witnessed it as I was at the lot waiting to get the information the same towing company truck came back to the lot and circled it with in a short time frame ( when at that point I was there and talking to all 3 shops owners/employees so I know they were not contacted and were simply doing tow rounds to see if any cars had been there since they last circled). Hence predatory towing!!! This way they can then go to each of the 3 shops and ask if that's a customer's car however obviously the shop owners won't know which customer owns which car so they quickly tow it and basically get a cash grab .... The little girl on the phone service refused to accept the employees account over the my phone when she asked to speak with them and they verified i was a customer and had been in the store. She proceeded then to question them aggressively about times and reciepts for purchases ( this was a Chinese gentleman who was getting very uncomfortable whith the way she was battering him with her questioning and aggressive stlye. He simply explained i was I had indeed used his store he wasn't sure of the exact time and she continued to battered him about the exact time until he finally gave me the phone back and said I gave her the correct information she asked for but I dont know exact time. She acted like she was the police questioning a criminal when she obviously isn't and was extremely unprofessional poorly trained... it took 5 times of calling the auto get her to revealed the address as she kept letting it go to voice mail ( which is in fact illegal in a private tow posted phone number) There's supposed to be a 24 hour pay by phone number listed. SHE would not accept the shop owners account that I was indeed there. She then said I would need to go to the address of the towed vehicle at 930 Pm even though it was over an hour from that time . When I arrived in a Uber I tried calling the number to make sure there would be someone coming and agian voice mail... I arrive at 915 so at 930 when no one showed up and I was stuck in a very dark and isolated areas alone I called the police number. They were finally able to reach her through there number and she said someone was on the way. I explained this was dangerous for me to be standing in such an isolated place latest night alone female and her person meeting me was still not there and late at this point and her response was don't worry nothing going to happen there and she hung up on me ... They tow guy finally arrived over 20 minutes late. I did have a written statement I gathered from the shop owners that I was indeed at the shops signed by them and I do have an ATM reciept also time stamped from the ATM machine in the market. When I asked for my itemized invoice from the employee that charged my card 680.00 and released the car and happened to be the guy who towed it in the first place and his name which they are legally supposed to provide along with a customer rights document he didn't provide any of that and would not answer me when I asked what time he towed this car and who indicated this tow in the fist place. HE ONLY provided me a receipt for my payment made under duress and a company card with only bussiness name and number on it ( NOTHING ELSE).This too is illegal and falls under Predatory and wrongful towing practices. I DID try to call the original signage phone number when I arrived home this time same girl answerd I explained it wanted the itemized tow invoice and I asked her the time my vehicle was towed she asked for my license plate number and agreed that I should have received that information and she would send it to me in a pdf however before I could give it to her she yet again hung up on me after I asked what time they in fact towed me ( obviously not with on the one hour rule ) Agian Predatory towing! THIS company is completely unprofessional and untrained in proper private property towing laws of San Mateo County! They should be investigated throughly. THEY have figured out a way to illegally tow people's vehicles and basically strong arm you into paying for the exorbitant rate to get your car back . EVEN when wrongful tow!!!!!​

Nobody enjoys visiting a body shop, but nobody likes driving around with a damaged car either. When…read moreyou drive a Tesla your options are more limited since not every shop has the expertise to handle it properly. I've taken my Tesla to Chilton Auto Body San Carlos twice now and both times they met my expectations. What I've also learned is that Chilton shops across the area will refer you specifically to the San Carlos location for Tesla repairs, which tells you something about their reputation within their own network. Both repairs were completed within the expected timeframe and the results spoke for themselves. Each time I picked up the car it looked flawless, like the damage never existed. For body work that's the highest compliment you can give. Worth noting that wait times can vary depending on parts availability, and like most body shops they may require you to leave the car with them for safety reasons, so plan accordingly. If you need body work done on your Tesla and want a shop that actually knows their way around one, this is the place to go.

What a great experience for an unfortunate accident. From beginning to end. Chilton made it smooth…read moreand seamless. Thank you Chilton for great work and great customer experience

If you don't know what dealing with gangsters feels like, this will give a taste of it. The guy was…read moreextremely rude, condescending and aggressive. He kept threatening me I am so traumatized from dealing with this business.

Anyone who goes through this absolutely has the right to take it to small claims court --…read moreespecially when cars are being towed without being properly called in by the property, as the law requires. The reviews on this Yelp page are 100% accurate -- and my experience was almost identical. The only difference is that mine happened on a Sunday during the day, but the treatment and behavior were just as disrespectful and unacceptable. Just like everyone else, I couldn't find their real location because the address listed is wrong. The actual spot is hidden at 415 Old County Road in Belmont, and even knowing that, it was still hard to find. We called several times and the person in charge -- who I truly believe is the owner -- refused to answer until he felt like it. When he finally picked up, he talked to us with zero respect, used bad words, and had this sarcastic, degrading attitude that made us feel stupid and completely powerless. He even said, "nobody can do anything to me," and after seeing reviews from years ago, it's clear he has been doing this for a long time with no accountability. His excuse for towing my car was that there are "private property" and "no parking" signs -- but I live in this community. This is not the same as parking illegally outside a bank or a Safeway. Those are private commercial properties. This is a residential community, and residents should be able to load and unload without being punished. I wasn't blocking anyone. I was simply unloading items into my home. I was gone for six minutes, with my hazard lights on. This entire operation feels like a trap -- unethical, predatory, and honestly, something that should not be legal. No one deserves to be treated this way.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Roberto was great. He talked me through the logistics on my Tesla. I'm glad that I used him.read more

Honest, Integrity and a Company I would definitely recommend and have use many times.read more

Carlos came to our rescue when my husband and I's car tire stopped working in the middle of a busy…read moreintersection late at night. He was super fast, towed us in lightning speed and kind and helped us fix our car the same night and worked till midnight. He went above and beyond to get the car parts needed and charged a fair price. I highly recommend him because he's dependable and knowledgeable.