Highly recommend this company. He was on time and was prompt with execution and very flexible to…read moreaddress few other issues in the house.

The rain was coming and I had a leak- so I was hoping Noe could come by and do a Quick Look & see…read moreif he could figure out the leak. He did! He did a seal and when the rain came and went the leak did not happen! Now we know where to address when we have more time and sunshine. Also had him check out my front steps that seem to need to be re-grouted - he pointed out white water marks coming out from the tiles is a sign of water getting in behind so he went tile by tile to figure out how many are loose. I look forward to his bid for service for spring project as he does great work so I feel like I will get a good deal and a great job well done.

Had a great experience with American Grout Specialists. I needed the perimeter of my shower and…read morekitchen counter re-grouted to repair cracks, as well as kitchen and bathroom counters re caulked. They were able to provide a quote over text after they instructed me on what kinds of photos to send them. They were quick to schedule, and the actual grouting work was efficient and really cleanly done. Fully recommend working with this team.

This is my second time using American Grout Specialists. And they again delivered five-star…read moreservice and results. Zach & his team repaired & renewed the grout in the bathrooms and kitchens in two Apts. They made the surfaces look like new - gleaming, clean, and bright. Zach is easy to work with and a flexible problem-solver. He's very hands-on ... making sure that the project isn't delayed. His workers are excellent ... very experienced, efficient, and produce great-looking countertops and showers. Definitely contact American Grout Specialists to make your tile look like new

We hired IT Tile and Grout to do a bathroom remodel in San Francisco. From start to finish Israel…read moreand his crew (Justin and Jesus) have been an absolute pleasure to work with. They completed an almost complete remodel of our bathroom - tile (shower, wall, and floor), vanity, sink, plumbing fixtures, lighting, paint, toilet, electrical, and permitting. Communication was always great. We received regular updates, invoicing was simple, and Israel was always responsive by email or text. They were speedy, on time, worked hard, and job estimates were accurate. Israel and his crew are trustworthy, masters of their craft, easy to work with, and patient. Also, as their name indicates, these guys are amazing at tile work. I would highly recommend them to anyone looking for a bathroom remodel. We love our new bathroom.

Israel and his team do beautiful work, especially with tile, at entirely reasonable prices. They're…read moreprompt, pleasant to work with, open to input, and unflappable in the face of glitches (in our case an incorrect part we -- not they -- had ordered), and excellent communicators. We're also deeply grateful to them for taking our particular needs into account (we're in our 80s, with only one bathroom). And they clean up meticulously after every day they work. We're delighted with our bathroom remodel, recommend them heartily, and definitely hope to call upon them again.

Fast and clear communications. Asked for picture and got a price back quick…read more His teammate was here 2 days later and did a solid job, cleaned up perfectly. I would absolutely recommend them for grout and caulking work.

Thien is a thorough professional. He listened really well to my concerns regarding the flooring for…read moreour bathroom, took time to review the pictures that I sent, and sent me a professional review and invoice and breakdown of the work to be performed. He is responsive, courteous, prompt and polite. 5 stars from me!

Most people promise results. John at Stone Improvement actually delivers…read more We've worked with other stone repair and maintenance professionals before, so we had a pretty good benchmark going in. John was, by far, the best we've experienced. We had stains in our limestone and porcelain that we were completely convinced were permanent. We had already given up on them. John came in, took a look, and somehow brought everything back to life. It honestly felt like walking into a different home once he was done. What I appreciated just as much as the results was how he worked. He was careful, respectful of our space, and clearly knows his craft inside and out. No rushing, no cutting corners, just really thoughtful work. He also took the time to explain how to care for everything going forward in a way that actually made sense and felt doable, not overwhelming or overly technical. We don't hand out glowing reviews lightly, but this one is well deserved. We'll absolutely be having John back.

Excellent Work! Very professional and careful of my…read more property. during the cleaning Floors turned out better than I could hope for.! Explained every step of the procedure . Very Knowledgeable. Gave me the correct cleaner & instructions tp maintain the floors after the cleaning. All around a great job. I will hire Stone Improvement when the floors need cleaning and sealing again!!!

UPDATE: I have resolved the issue with the owner of the…read morecompany. They will actually reschedule the job and we will have accommodations for me and my asthma. I will have a section of the house closed off for any odors that might trigger asthma. I am not so concerned now because my asthma is usually triggered by dust and not odor and they have told me that it would be a minimum amount of dust. I will continue to work with this company and I will hire a Cleaning Crew to do a thorough cleaning of the bathroom counters etc after they have done the work ... therefore, I am changing my review based on this communication to a five star for the additional Customer Service I received. After the job is done, I will update once more with the quality of work, which I am sure will be above average. Thank you and I'm very happy to have updated this review because I dislike giving bad reviews to anyone. PREVIOUS: No one called me to discuss any issues!!! All of the communication was done by email. They cancelled my appt because I asked too many questions about the job, the dust, and the after-job clean up. I don't get why they cancelled. I just needed to know what was expected so I could make the proper arrangements because I have asthma. I had cleaned everything out of the bathroom, missed showers, and kept tub area dry per the requirements... and then I find out that they cancelled my job appointment...Maybe they cancelled because it was New Year's Eve???? SMH. ‍peers

I've been trying to update things in my 25-year old house recently (new roof, new fridge, new…read moremicrowave,...). The grout and silicone caulk in the main bathroom shower had been deteriorating for too long. It was pretty bad so I reached out to The Grout Doctor. I set up an appointment and Mac (a great guy by the way) came over a few days ago. He has over 20 years of experience and it showed. He went far beyond what I was expecting. Not only did he replace the moldy silicone all around the shower and replace all the cracked moldy grout, he completely cleaned the shower walls and floor with a razor. I never realized how much soap scum could build up even with fairly regular cleanings using a bathroom surface cleaner. Everything looks better than I expected it to look. I highly recommend giving them a call and let them work their magic. The shower now looks like it did decades ago.

BILL THE STONE GUY has an amazing group of talented contractors that can make magic on your…read moreproperty. I needed stone repair and refinishing, as well as fireplace cleaning. In addition, his brass cleaner made the entry and foyer shine like brand new. ALL TOP NOTCH The crew was timely, reliable, and hardworking. Don't hesitate to call Bill - You won't be disappointed.

I honestly did not think my old, slate floors could ever look good, but I phoned Bill at Bay Area…read moreStone, to find out. Bill came to my house within a day or two, and gave me a quote and some hope. Within a week, he was able to send over his employee Hector, who did an amazing job stripping the old finish off, cleaning / sanding and resealing the floors with multiple coats!! Omg, they turned out so great!! Considering that Hector and his assistant were there all day, I thought the price was more than fair. Thank you so much, Bill, Will and Hector!!

He did a full re-grout and caulking for my shower. It looked awful when he started, and it's…read moreperfect now. I've had zero trouble with it since. Great work.

Blace was busy so it took about 3 weeks to get an appointment. It was a good color match and didn't…read moretake long to complete the work. There was some miscommunication regarding the tub grout. Overall, he did good work.

I cannot recommend Michal at Grout Works Bay Area highly enough! If you are looking for someone who…read moreis professional, meticulous, and an excellent communicator, he is your guy. From the very start, the experience was seamless. I left a voicemail and by the next day, we were already scheduled for a free inspection and consultation. He was even flexible enough to come out on a weekend, which I truly appreciated. During the walkthrough, Michal was prompt and walked us through exactly how he could revitalize and restore our bathrooms. The administrative side was just as impressive. He sent over a thorough invoice quickly and was very responsive to my follow-up questions via email. Once we approved the invoice, he offered multiple scheduling options, making the whole process stress-free. On the day of the project, Michal showed up right on time. He demonstrated great professionalism by covering all the walkways with painters' cloths before jumping right into the work. What really stood out to me was that he remembered every single detail we had discussed weeks prior--it's clear he puts immense care and attention into his clients' specific needs. After two days of work, the transformation is night and day! Our showers and sinks look brand new. His grout and caulking work is perfect; you can tell how meticulous he is from start to finish. We are already planning to have him back to finish our final bathroom once our other construction is complete. Bottom line: If you want high-quality restoration and a stress-free experience, call Michal!

Michal just did a full regrouting of our bathtub and the work was very high quality, strong…read moreattention to detail, clear explanation of the job. I would highly recommend his services.

Efran was prompt, thoughtful, and did a quality job from start to finish re-grouting our walk-in…read moreshower. The grout had previously been done poorly and was covered with silicone caulking that collected a lot of mold and mildew. Everything looked brand new when Efran was done. He also redid the caulking for a couple of our sinks and our entire kitchen countertop. I'd highly recommend him, doesn't hurt that he's super nice too.

The Grout Guys did an excellent job caulking and sealing several bathroom sink-to-vanity joints,…read morethe kitchen sink, and re-grouting my shower. They were quick, provided a reasonable quote compared to others I got in the area, and the work was good. I specifically waited a while to see if the grout or caulk would crack, and it's holding up well. I would give a five star review if not for a couple small things. Firstly, I was not informed up front when giving the quote that they only caulk areas where there is no paint. i.e. they can do the tub to floor, they can do sink to vanity, but they won't do vanity to drywall. I found out later that this is fairly common practice, so not a huge deal, but I did wish someone mentioned it back when I was getting the quote and not when the guy arrived on my door to do the job. So take note if you don't know much about caulking like me. Secondly - and this is the main reason I took off a star! I had a lot of items in my shower that I didn't have time to clear prior to the tech's arrival, and when I rushed to clear them, he kindly informed me that he could do so and I didn't have to. OK, great! Honestly the tech was nothing but kind to me but... I had a bin of clean laundry sitting near to the master bathroom door waiting to be folded. I returned a while later to discover that he had moved many shower items, most of which have a bit of soap stain or hair or other sticky shower nastiness on them... INTO my clean laundry bin and directly on the carpet! Needless to say I redid my laundry, moved the shower items onto a towel, and scrubbed the carpet after he left. I truly believe the tech had the best intentions, but I would advise removing your shower and tabletop things yourself if you hire The Grout Guys! Otherwise, the actual work itself was perfect :)