DO NOT EVER BUY A CAR FROM DRIVE TIME!! They are a Scam , they sold me a 2019 Hyundai Elantra , i…read morehad only had the car for 1 day and it immediately broke down on me on the side of the road , it also started over heating and smoking really bad , so I immediately had to return the car , then they told me it was going to be 10 business days before I could get my money back , I REPEAT DO. NOT BUY A CAR FROM DRIVE TIME ON COVINGTON PIKE IN MEMPHIS TN.

I purchased a vehicle from drive-time last month in November to be exact since the 3rd day I had…read moreproblems with the vehicle I took it to Firestone over 4 times and had to get a oil change within a month of me having the vehicle I had to return to drive-time several times over a month to let them know hey something is wrong with the car even the manager himself came out tested the car in seen all the bad codes that was coming back from the vehicle I finally took the vehicle to Nissan come to find out that car needed a new motor which cost 11226.00 silver rock tried to get Nissan to put in a used motor in my car which Nissan declined to do so I had to give the vehicle back to drive-time because the pretty much sold me a lemon now i have to try in get my down payment back the manger there couldn't help me at all when all I wanted was to be put in another vehicle since what accord wasn't my fault I couldn't get a rental because of the holidays I just want to say I am very disappointed in the way management and the company handled the situation I would never try to use drive-time again to purchase a vehicle

I bought my car from Rogers tried to return it the second day she wouldn't take car back saying…read morenothing is wrong with car butcar needs a lot of maintenance parts 〽 this is a money pit for me burden hardship I been making payments and buying parts since I got car this is entrapment credit Acceptance there connected with Rogers I wouldn't do business with them either I am burden with this car no relief hard ship so I been trying to keep car up and making payments I am respect Privacy the better business bureau shouldn't let them do business anymore

Recently purchased a vehicle becauseI had bought vehicles before from Ms. Rogers before. There were…read moreMAJOR repairs needed that I was not aware of at purchase. It ran hot two weeks after purchase. The motor mount bolts were broken and very dangerous to drive. Major Oil leaks. The car should not have been sold to anyone. Needless to say it needed a new motor because it lost all compression. Didn't get any help from her at all. "My Problem not hers." All she wanted was to get that vehicle off her lot. My thing is this: If a customer is paying you their hard earned money please do all you can to sell them reliable transportation. So if you purchase a vehicle from her please make sure you take a certified real mechanic with you to check the car over thoroughly. It's sad but true.

Don Laney and the finance guy at AutoMax were so fantastic to work with. They gave me a great deal…read moreon a very good low mileage car and were so fast and easy to work with. I recommend them to everyone and anyone who is looking for a low mileage used car in Memphis. They also have a very interesting stock of cars of every kind. You WILL find one you like and you WILL have a great easy experience. This cannot be said of other dealers and believe me, I've bought at other places. But AutoMax is the best.

Hannah and Calvin were absolutely fantastic and professional in helping my daughter buy her first…read morecar. She had been in Memphis for 2 days, and they made her feel so comfortable. No pressure, answered all questions and delivered a great car for a great price. Even financing was a pleasure to deal with.

I'm not sure these folks are the right fit for a star. They don't seem to value your experience,…read moreand they're not above lying to get your money. The warranty doesn't seem to matter to them. They're even worse than the small car lots down the street, and they want you to feel sorry for their personal life. Madam, I just bought a car, and now you're bringing up your issues. It seems like they only care about your money once they get it. If I'm wrong, please read the comments below me!

Really everything. The only downside was that there were so few minivans to try out and pick from,…read morebut we found ours!

Bought a vehicle from them. one of the lights over the license plate was hanging out. They never…read moretook care of it. Had an issue with the A/C. Took it to their shop and they said what Was wrong wasn't under warranty. They charged me over $500 to fix it. A week later the check engine light came on because of a vacuum hose. Now the clutch in my compressor is gone bad. I would not recommend doing busi with Enterprise car sales. You would think a big company like that would have better quality cars than that. 1 star out of 5. Very sad and disappointed with them.

Great Car Buying Experience…read more I had never owned or driven a Subaru before. Sal Sanchez was very knowledgeable and was very helpful in answering all my questions and letting me test drive 3 different cars. I never once felt pressured to "buy something today". Dave in the F & I office was also super laid back and chill. I never had to say "no" more than once to any of the products he was informing me about that I didn't want. From the moment I set foot on the dealership, to the time I drove off in my new Subaru was exactly 3 hours, and that time was spent mostly test driving cars. For reference, my previous car buying experience from another dealership took over 7, very annoying hours, even though I showed up already decided on a car they had on the lot.

I try my best to experience the service dept before I ever buy a car from a dealership and I'm 100%…read moreglad I did. Matt Owen's from the service department should work at a shady car lot since he will convince you that he will fix your car and do anything but. He had my car for 6 days and barely fixed anything. My 2024 outback came out just as broken as it went in. I didn't make it out of the parking lot before it was doing the exact thing I brought it in for. 3 trips to Memphis 7 calls and a lot of money later they fixed nothing. It's a 2 year old vehicle and my issue was a mystery to these guys. I'm going to buy another Outback but not here. Matt doesn't return calls, doesn't fix Subarus and acts like nothing is wrong when you get irritated enough and drive to the dealership to ask him about it. Do better Subaru!

I had been searching for a Jeep Rubicon high and low!! There were so many Dealerships and JEEPS to…read morechose from. I always ask God for guidance and signs when making decisions. As I was reading the JEEP description the very last sentence spoke to my spirit. It read "Jesus loves you". I knew at that very moment that my search was over!! I want to give recognition and a very special thank you to Marsha. At first meeting, I felt her warm, kind and sweet spirit. She was Amazing!! Not only did she help to get me into my dream JEEP, she also encouraged me with a word from God, one that was especially for me. I definitely recommend this business to anyone looking to purchase a vehicle.

Very laid back here. Get you the things you need and attend to you in a timely manner. Purchased a…read morevery nice truck from here and have a decent selection of them as well. Definitely recommend here. Especially if you are looking for a truck

I HATE American Car Center Customer service. I went to pick up my THIRD drive out tag and almost…read moreended up in physical altercation with the lady at the desk with the gold tooth and very short hair. She wanted to discuss my credit in front of another customer because I stated that the company has been nothing but a headache since I did the deal or LEASE as she called it. She stated that I could leave my car and keys on the property. After the verbal altercation I went outside to see if I could get a hold to a GM or SOMEBODY so that I could just a drive out. As I'm stiring in my car, she comes outside trying to get me a sticky note. I asked her to get away from my car bc of the situation and that just took place. She walked off and said well F you B and threw a finger sign. I will NEVER refer one to American car Center. I see now that they prey on customers who have challenging credit and you that as an opp. to disrespect or degrade those as in if WE NEED the company.

A terrible place to do business very very very poor customer services. They give you a complete run…read morearound. I wouldn't recooked this place to anyone.

These guys incorrectly installed new front brakes on my wife's GLK when we had it in for service…read morelast May. After months of trying to chase down unusual noises during cornering and braking, I finally figured out the problem with the help of another mechanic. The inside pads were installed on one side of the vehicle and the outside pads were installed on the other side. Unfortunately, it meant another brake job, because several months had passed and the pads wore unevenly and damaged the rotors in the process. I've done a lot of reading on the subject, and apparently the problem of incorrectly installed brakes is not all that uncommon; however, I just expect better considering the cost involved. This shop has lost my trust and I won't be returning for any additional work.

The best. We've been going to BMI for over 10 years, and we drive nearly 2 hours to get there…read morebecause we know the service can be counted on. We've been there for numerous things, buying a vehicle, having repairs, you name it. The people are always nice and the service is excellent. The owner, Eric, knows his business and can find an issue if it's there. He's pleasant and very honest. That's hard to find. Highly recommended.

Customer service is second to none. The level of service is to be commended. I was reluctant to…read moretake my car to them at first - not being a national chain. I'm so glad I changed my mind. They quickly diagnosed the problem and offered practical solutions. The young man at the desk (Cobie, I think) was professional, honest and respectful. Kudos!

Honest guys who helped solve a "mystery" tranny problem the dealer's most experienced mechanic…read morecould not. Currently have second vehicle there for rebuild.