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Elite Rooter

3.6 (133 reviews)
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Services - Elite Rooter

Drain installation

Drain repair

Garbage disposal repair

18 More Services

Gas line installation

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

Hydro-jetting

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Sump pump installation

Sump pump repair

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

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Recommended Reviews - Elite Rooter

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CHECK BETTER BUSINESS BUREAU THEY FAILED Initially, I was told that a secondary sewer inspection and hydro-jetting were needed. However, the hydro-jetting was either done improperly or not at all, since technicians accessed the system through the sink instead of the clean-out outside my home, resulting in ineffective results. The technicians claimed there was no clean-out, but I found it later after hiring another plumber. In a follow-up estimate, they cut holes in my ceiling, wall, and under the sink without my consent, stating a secondary camera inspection and pipe replacement were necessary. No secondary inspection was performed, and they used the hole in the wall to remove a pipe segment without my permission. I felt pressured to agree to a $15,000 pipe re-lining service, which dropped to $10,000 when I sought a second opinion. I later discovered that the removed pipe had no damage and only needed cleaning. Another plumber successfully cleared the issue with hydro-jetting for less than a quarter of Elite Rooter's charge. An inspection confirmed no signs of a leak. In total, I paid Elite Rooter nearly $6,000 for partial services and unnecessary damage to my property. I feel that I was taken advantage of because of my gender, facing pressure to authorize unnecessary work while my concerns were dismissed.

Raw sewage draining under my home for weeks after my 9 thousand dollar Elite Rooter repair.
Rebecca T.

Sadly l did not learn my lesson and contacted Elite Rooter again. My sewer repipe is under warranty and l have struggled with my sewer system for about 3 years. They did a replacement then hydrojetting to the tune of 10 thousand dollars and my system completely failed again 10 days later. My manager took time to get involved and brought out his Plummer to check the mains and he figured it out in 30 minutes. It is your vent that is blocking the flow on your roof. He suggested Thousand Oaks Plummer and they sent one girl plumber whom took her time checked everything got up on the roof and found the problem and finally got it fixed. She also educated me about my system and told me how to prevent issues from happening. Then she sent her technician to actually hydro jet my house plumming as Elite hydro jetted the main line not my home and she checked every inch of my home and l finally slept because l felt like my plumming wasn't going to explode which is how l felt for 3 years. They charged me 10 grand did not fix the problem blamed me lawyered up and their warranty mean's nothing btw they won't honor it. The plumming company that actually fixed my problem? $750.00. The vent was my problem and hydrojetting is done from the roof in a mobile home most of the time. Elite your techs are good guys the rest of you don't have a clue

Paul J.

Extremely DISHONEST bait n switch Pirate game that went from a $385 toilet pipe rooter, to complete fraud and elder abuse of stealing $3200 for a stronger rooter only machine job to get some roots out of the drain pipe! No re-piping or construction, just a basic rooter of 2 hours and outright Fraud and Deception! The men were out of the house to approve it, and they stole this amount in cash from one of the elder ladies at our house. They also took 3 days to do a drain clean by rescheduling on the 1st day, and then sent a new guy who watched a video on how to do a basic rooter job that did nothing, and then the con game got deeper the next day... shame on you at the deepest level.. the VC District attorney will be called!!!

Here is the communication promising to refund we are still waiting...

I would give zero stars if I could! stay far away They are a bunch of dishonest liars! Avoid at all costs quoted us $4800 and ended up charging $6200 for a job that they Did not perform per invoice! Also, watch what you're doing if you give them a credit card. He will accidentally precharge the whole amount without your authorization...shady Promise that they would be upgrading my exterior pipe to earthquake quality... Sold us down the river and ended up only replacing the three inch pipe... Absolutely disgusting. Jr is a bold faced liar right to your face no integrity, and so is the office staff Rachel Who promised to refund the $1400 and never did! Thanks for nothing Where's my $$$ rachel/Jr??

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5 years ago

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3 years ago

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Melissa S.

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6 years ago

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6 years ago

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2 years ago

Raymundo Rivera did an excellent job installing my new water heater. He was very thorough and explained the safety features to me.

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Melissa S.

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3 years ago

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Melissa S.

Thank you for the 5 star review

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4 years ago

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3 years ago

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Melissa S.

Karen thank you for choosing Elite Rooter as your plumbing company

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6 years ago

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4 years ago

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5 years ago

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4 years ago

Great service and communication. Fair price. Thanks Martin. On time and corrected the problem.

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5 years ago

Andy was professional and quick. Unclogged our kitchen sink quickly. Would use again if needed.

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Page 2 of 4

Ask the Community - Elite Rooter

Review Highlights - Elite Rooter

Martin at Elite Rooter has come out to my house twice and he is friendly, knowledgeable, and quick.

Mentioned in 8 reviews

Read more highlights

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Gallegos Plumbing

Gallegos Plumbing

(382 reviews)

I requested a small job to cap a laundry room sink and remove the faucet…read more Not a big enough job for money Plumbers and some Handyman weren't sure how to do this I called Gallegos. They said we'll send somebody over for a quote... He was on time even texted me to say he's on his way. He gave me the quote, which was the right dollar amount and said we could do it now Spencer and Jesse could not have been more professional and they did exactly what I needed it. It took them less than an hour. And then guess what? they came back... Jesse said, would you like me to take that sink and dispose of it for you? Well heck, yeah I wasn't quite sure how he's gonna dispose of some of the big bulky items. Hands-down, one of the best plumbing companies in Ventura. I didn't realize they had expanded and now go to Woodland Hills and north to Goleta Thank you, gentlemen you did exactly what I asked in a short time and for the right price

Great communication. Fair pricing. Fast, clean, thorough work. I interacted with 4 different…read moreemployees and they all were friendly, communicative and professional. Their official quote didn't have an itemized breakdown, which is a miss on their part, but the tech did show me an itemized breakdown beforehand, so I was able to compare those numbers with others, and everything seemed fair priced. I wouldn't have hired them without seeing that itemized breakdown from the tech. Would definitely hire them again.

Pro Solutions Plumbing and Rooter - Company logo

Pro Solutions Plumbing and Rooter

(162 reviews)

So grateful that we've had Jerry's help and used Pro Solutions twice now for our plumbing needs…read more Both times were A+ experiences and I'll be continuing to use them for all of my plumbing tasks as they come up. A few years ago I used Pro Solutions and Jerry came out for a water pressure issue that impacted our sinks and shower. Jerry was thoughtful and a good communicator on the issue. He fixed the issue immediately and that experience stuck with us. Fast forward to this week, we used them again. Thankfully, no emergencies but I had one toilet needing a tweak and needed hardware changed in one of my bathrooms for the shower and sink that was long overdue. Even though my request wasn't an emergency, Jerry offered to come out within hours of my request to fix everything and was communicative even late into the night (when my toilet started acting up so I frantically messaged them) talk about stellar availability and service. Next day I had Jerry at my door, he was punctual, professional and did a great job of explaining everything so that I could understand what needed to be done, the pricing, and options for the replacement pieces. It was all a seamless and easy process. Jerry was also quick and efficient which was another bonus. What gives this company extra brownie points in my books though is their honesty...To elaborate, I had partially fixed the issue with my toilet before Jerry came but there was still something slightly off about the water levels... after telling Jerry he was able to tweak the part that I didn't know how to fix and literally in seconds, he had the issue resolved. Given what a quick fix it was and that he was already out to help with other plumbing issues, he didn't charge me for the toilet fix. Little things like that go a long way because any other plumber would've likely charged me just for even touching it/assessing it. That shows me that they care about their long-term business and customers, so they aren't out to make a quick buck. Honest, hardworking people are the kind of businesses I'll always go back to for repairs and projects. Two separate experiences and I was a happy customer both times. I'd highly recommend using pro solutions, plumbing and rooter for your house repair needs. Thanks Jerry and Team!

My 94 year old mother was having issues with water dripping from both her tub and shower. After…read morecalling around and getting some outrageous quotes she was given a referral for Jerry. He and his guys were amazing! Solved both the problems and his price was more than reasonable. I would highly recommend him for any plumbing issues you might have.

Elite Rooter - plumbing - Updated May 2026

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