"Excellent service! My AC broke down in the afternoon, and the team was at my house in the evening…read moreto fix it in the dark. They diagnosed the problem immediately, were professional, and had my unit running efficiently in no time. Highly recommend!"

I had 2 estimates then was impressed by Celestial Air. They were knowledgeable, thorough and…read morehonest! The whole HVAC installation was excellent! I would highly recommend using them!

Complete Heating & Cooling is great! Moose was quick to respond and Mike answered all my questions,…read morewas professional and completed the task in a timely manner. The cost for the service was affordable. Would definitely recommend Complete will be calling them for future services.

AC unit wasn't cooling very well, hit this vendor up and they responded immediately (even though it…read morewas late at night). Came by the next morning and quickly diagnosed that the issue was that my Nest thermostat that was previously installed wasn't compatible with my existing wiring. They then went out and bought a compatible thermostat, came back and installed. They also mentioned that there was a small leak in the refrigerant line and could try to patch and fill if I wanted or I could always have them come back in the future. I asked them to just finish the job if they could, and they actually came back in a couple hours to finish the job. Now the AC unit is working great - the place feels like an ice box! Would highly recommend these guys, super professional and courteous. Thanks!

We hired Adrian and his team from ProCore Mechanical and couldn't be happier with their service…read more Adrian was super responsive since day one. I sent him photographs of my old boiler that was in very bad conditions, he recommended replacing it as other companies did and gave us an estimate. His price was the most competitive so we decided to hire them. After replacing the new boiler I had to call National Grid to come and turn our gas back on which was only possible a few days later. Adrian came by again after to verify everything and making sure all radiators were working properly! After dealing with not so honest plumbers in the past and having to be without heat from almost 3 weeks, we are so glad we found ProCore. Definitely recommend it.

ProCore are the BEST. I would highly recommend to anyone who needs fast, professional, courteous…read moreand very skilled repair for air conditioning in NYC. When my Mitsubishi central air conditioning system in my Manhattan apartment (Chelsea) abruptly stopped working in the middle of a heat wave the night before the July 4th holiday I was worried I would wait days (even weeks) to find a qualified repair. I called six different NYC HVAC repair companies and either couldn't reach anyone or was told that their first appointment was two weeks away. When I called ProCore (on the recommendation of a friend) I was immediately connected to a technician who listened to the situation and told me he would be there the next morning "first thing". At 8:30am two technicians arrived and immediately got to work. They solved the problem, fixed the system, and even made some minor adjustments to make my system more energy efficient. They were friendly, courteous, professional and obviously very good at their job. Their price was very reasonable - to the point where I gave both of them a little extra to thank them for their excellent work and for coming on a holiday early morning. My apartment immediately started cooling down and the system is working better than ever. Just to illustrate the professionalism: both technicians put "covers" on their shoes that they brought with them so they didn't bring any dirt on to my floor (without even being asked to do that). This is a FIVE STAR business and I will highly recommend them to anyone who needs excellent HVAC / Air Conditioning services in NYC. In a city where there are many options - ProCore is the best of the best and I highly recommend them.

Sam was very professional, personable, punctual and extremely fast. He quickly diagnosed the…read moreproblem and fixed it immediately. I will definitely use them again if needed. Highly recommended!

You guys are the best! I was having a problem with our central AC that is not working properly…read more They arrived on time, fast and friendly. The price they quoted me was the price I paid. I was super pleased with their service and efficiency! I would definitely use them again!

I called on a Friday afternoon, the man were able to come and fix my air conditioner on Saturday…read more They're prompt and reasonably priced!

After many years of working with Run Rite, a pattern of 'fix and break' emerged. Meaning, you call…read morethem to fix something and within a few months, something else conveniently breaks requiring more service and a hefty bill. When questioned, the manager got VERY DEFENSIVE as he could not answer the basic question of "how is this different" from what I paid for already. There are several companies in NYC area that provide similar services and I would suggest you do research on several (including RR) before you hire any of them. Their unwillingness to help clients understand what they are paying for and why there is always multiple visits is suspicious.

Steve and his crew replaced my apartment's central AC system earlier this year, a big job that took…read morea week. They were professional, on time and on budget. Steve is knowledgeable and honest, a rare find. Highly recommended.

Things began great with Chris. He showed up when he said he would. Diagnosed the issue, and…read moreprescribed the solution. He told me the shop would have to order the permanent replacement part, but he could install a temporary one. I paid him in full for everything, including his coming back in a week with the permanent replacement part. The problem is that last part never happened. He responded the first time I contacted him, telling me the shop never ordered the part, that he'd reordered it and would have it done that week. That was 6 weeks ago. He hasn't called or texted me back. Let me repeat, I've already paid him for the part and the installation. He's stopped responding to me. This seems out of the ordinary for him given his other reviews but this is unacceptable.

If i could give less I would...STAY AWAY...WASTE OF TIME…read more Truly disappointed. With a busted a/c unit in the nyc heat, one does not want to deal with an unprofessional and unreliable business. I am so disgusted with 1NewYorkHVAC that I am posting my first ever yelp review. This business in NO way should have 4 stars. After speaking with Chris on Wednesday, he told me to email him my address and model of my unit which I promptly did. He never responded to the email to confirm. I called him Friday afternoon to confirm our appointment for the next day. He told me he would call me that evening to confirm time. Not only did he never call, but never responded to any of my calls the following day. Not worth another moment of your time.

I recently used Haddad Plumbing & Heating for a service call. The technician was polite and…read moreprofessional, and the issue was eventually resolved, but the experience wasn't perfect. The appointment took a bit longer than expected, and the pricing felt higher than I had hoped! Overall, the work got done and the staff was respectful, but there's definitely room for improvement in terms of timing and communication. It wasn't a bad experience, just not great enough for a higher rating! If you want, you can tell me your real experience (what happened, good or bad), and I can rewrite it into an even more natural review!

Had a scheduled service appointment on November 4, 2020. Although the technician that was on-site…read morewas great, can't say the same for the "project coordinator". Thought a repair for the water heater was happening in one shot. However, to the surprise of the technician, he didn't even know he was doing a repair. Was told there would be some kind of warranty on the work, and again, this was a surprise to the technician as well. Thought this repair could happen in a few hours and be warrantied for at least 1 month. Nope! The technician basically said that for work he didn't think would "last", he would not offer a warranty. His visit ended being a consult which is NOT what I had agreed to as I thought this repair could actually be done and not something that was "iffy". So for basically a half hour consult, forked over appx $139. Although the coordinator offered to deduct the amount off the price of a new water heater, which the technician said should have a 6 year warranty, the one the coordinator sent paperwork for only stated 3 years. When this was mentioned, he said the research was done by other members of his team and that new paperwork correcting the warranty would be sent. Nope! This was the 3rd strike. Paperwork was NEVER received, and at this point, didn't see a point to call him again just to be angered more.