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    Elite Precision Moves

    5.0 (1 review)
    Open Open 24 hours

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    Services - Elite Precision Moves

    Appliance disposal

    Battery disposal

    Chemical disposal

    23 More Services

    Christmas tree disposal

    Construction debris disposal

    Electronic disposal

    Fuel or auto fluid disposal

    Furniture disposal

    Heavy equipment disposal

    Hot tub or spa disposal

    Property cleanout

    Junk pickup

    Landscaping waste disposal

    Light bulb disposal

    Mattress disposal

    In-state moving

    Out-of-state moving

    Paint disposal

    Pharmaceutical disposal

    Propane disposal

    Recycling disposal

    Recycling pickup

    Soil disposal

    Storm debris disposal

    Tire disposal

    Trash disposal

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    7 months ago

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    1-800-GOT-JUNK? Austin

    1-800-GOT-JUNK? Austin

    (72 reviews)

    Moving is very stressful. I was on a time crunch and did not get to check and make everything was…read moreremoved. When I returned to the house latter there were items that should have been hauled away. 3 emails later and still no call to address this. This is horrible customer service and I will never use this service again! I think they are way overpriced and I wish I had more time to shop around. Now I am getting untruths for example: I have not heard from anyone except this email, no one called and no one was home for them to return. Hi Dave, I have been informed that the truck team returned yesterday to collect the missed items. Was there anything else that occurred that requires attention? Please let me know how I may assist further. Kindest Regards, Sandra - Customer Loyalty & Retention Team --------------- Original Message Sent: 1/30/2026, 1:13 PM To: customer.experience@1800gotjunk.com Subject: Re: Follow Up- Opportunity ID 18011875/ Case ID 371291 It is now 3:10pm with no call. This is horrible customer service. Dave Robinson Sent from my iPhone On Jan 30, 2026, at 8:38?AM, customer.experience@1800gotjunk.com wrote: ? Hi Dave, Thank you for letting me know. I have left the local team a message to call you asap. If you have any further questions or concerns, please feel free to simply reply to this email. Kindest Regards, Sandra - Customer Loyalty & Retention Team --------------- Original Message --------------- Sent: 1/29/2026, 4:15 PM I have not heard from anyone. I think this is poor customer service. Dave Robinson Sent from my iPhone On Jan 29, 2026, at 2:30?PM, customer.experience@1800gotjunk.com wrote: ? Hi David, We've received your concerns regarding your appointment with us, and apologize for any inconvenience. The local franchise management has been notified and someone will be following up with you shortly. If you have any further questions or details to add, please feel free to simply reply to this email. Kindest Regards, Sandra - Customer Loyalty & Retention Team

    In theory this would be a great service but something about my personal experience made me feel…read moreuneasy about it. I was downsizing to a 1 bedroom apartment and decided to get rid of a cheap couch that I got off of Amazon. It wasn't heavy at all and besides the base it was cushions.. I wanted to get a quote over the phone to get an idea if it would be in a doable range but when I reached out I was advised that they don't do that but that they come to you, assess what you need gone and will provide a quote. They advised that if you don't like the price then you can just let their reps know and they'd go on their way. The two gentleman that came to the house were friendly. I showed them the couch and they looked it over. They had a folder with prices and other info so they pulled thst out and advised about their fees and that I wouldn't need to pay environmental fees, etc. They said they charge based on how my space the items will take up on their truck (or something like that). They said the items size was comparable to a refrigerator so it would be $300ish (can't recall how much exactly). I was completely flabbergasted. The cost of trashing it would be a little less than what I paid for it new on Amazon! I was shocked and told them that I was not willing to pay that and I was sorry to waste their time. I said that that's why I tried to get and idea of cost over the phone because I literally thought it would be around $50-60. They mumbled something to each other and began to negotiate by saying that they're not supposed to but that they could discount it and get it down to $125. I thought about it but still declined. I was determined that I'd figure out alternate arrangements. They then told me that they'd call their boss to see if they could bring the cost down any more so they proceeded to walk outside to make the call. I stood there soo uncomfortablw because it felt weird like they get a commission or something by the way they were trying to negotiate the pricing. Shortly after, I walked outside and told them that unfortunately I was no longer interested in using their services. They looked disappointed and a tad bit annoyed and said that their boss may call me (which he didn't). In my humble opinion and just based on my experience it came off a little like a scam so just a heads up if you decide to try to use their services.

    Elite Precision Moves - movers - Updated May 2026

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