Alec from zilker junk removal was fantastic! He replied to my project post so quickly and came out…read moreto give me an estimate the next day, and even handled it right then! He beat other estimates and was still reasonable, so I knew he understood what I wanted done. I appreciate he asked me to double check a few pavers before he hauled them off and I really appreciate the care he took to do the job right. I'm so happy with this service and will hire him again the next time I have junk to remove!!

Alec. top notch. timely. communicates. good value. he picked up our stuff within hours. I'm looking…read morearound for more junk so we can call him again. he is local and better than the toll free junk guys.

I have used Junk King several times and have always been happy with the job they do. Today, Jay and…read moreNoel showed up to grab a few things that are too heavy for me. They were both very polite, extremely helpful, and got the job done quickly. I highly recommend. Thank you!

This was my second time using Junk King for junk removal at my office. We have recently experienced…read morea merger, so IT equipment and marketing material needed to be removed from the premises ASAP. I requested a quote and appointment, and in less than a day, received a phone call from Josh. We discussed pricing and what items needed to be removed. On Friday, Mike, Will, and Jeffrey arrived on time and, within a few hours, had two full offices empty. In fact, because I had two TVs still in the field, Josh came by personally the following Monday to pick them up. No one can beat their pricing or customer service! I won't use anyone else.

I needed a car trailer to rent at the last minute and U-haul had no car trailer for rent! I reached…read moreout to Diamond D rental last Saturday night and they indicated when can I go pick it up on a Sunday afternoon! Great price and service!!

From the owner: Locally owned and operated. Car hauler and dump trailer rentals. Give us a call today!read more

Moving is very stressful. I was on a time crunch and did not get to check and make everything was…read moreremoved. When I returned to the house latter there were items that should have been hauled away. 3 emails later and still no call to address this. This is horrible customer service and I will never use this service again! I think they are way overpriced and I wish I had more time to shop around. Now I am getting untruths for example: I have not heard from anyone except this email, no one called and no one was home for them to return. Hi Dave, I have been informed that the truck team returned yesterday to collect the missed items. Was there anything else that occurred that requires attention? Please let me know how I may assist further. Kindest Regards, Sandra - Customer Loyalty & Retention Team --------------- Original Message Sent: 1/30/2026, 1:13 PM To: customer.experience@1800gotjunk.com Subject: Re: Follow Up- Opportunity ID 18011875/ Case ID 371291 It is now 3:10pm with no call. This is horrible customer service. Dave Robinson Sent from my iPhone On Jan 30, 2026, at 8:38?AM, customer.experience@1800gotjunk.com wrote: ? Hi Dave, Thank you for letting me know. I have left the local team a message to call you asap. If you have any further questions or concerns, please feel free to simply reply to this email. Kindest Regards, Sandra - Customer Loyalty & Retention Team --------------- Original Message --------------- Sent: 1/29/2026, 4:15 PM I have not heard from anyone. I think this is poor customer service. Dave Robinson Sent from my iPhone On Jan 29, 2026, at 2:30?PM, customer.experience@1800gotjunk.com wrote: ? Hi David, We've received your concerns regarding your appointment with us, and apologize for any inconvenience. The local franchise management has been notified and someone will be following up with you shortly. If you have any further questions or details to add, please feel free to simply reply to this email. Kindest Regards, Sandra - Customer Loyalty & Retention Team

In theory this would be a great service but something about my personal experience made me feel…read moreuneasy about it. I was downsizing to a 1 bedroom apartment and decided to get rid of a cheap couch that I got off of Amazon. It wasn't heavy at all and besides the base it was cushions.. I wanted to get a quote over the phone to get an idea if it would be in a doable range but when I reached out I was advised that they don't do that but that they come to you, assess what you need gone and will provide a quote. They advised that if you don't like the price then you can just let their reps know and they'd go on their way. The two gentleman that came to the house were friendly. I showed them the couch and they looked it over. They had a folder with prices and other info so they pulled thst out and advised about their fees and that I wouldn't need to pay environmental fees, etc. They said they charge based on how my space the items will take up on their truck (or something like that). They said the items size was comparable to a refrigerator so it would be $300ish (can't recall how much exactly). I was completely flabbergasted. The cost of trashing it would be a little less than what I paid for it new on Amazon! I was shocked and told them that I was not willing to pay that and I was sorry to waste their time. I said that that's why I tried to get and idea of cost over the phone because I literally thought it would be around $50-60. They mumbled something to each other and began to negotiate by saying that they're not supposed to but that they could discount it and get it down to $125. I thought about it but still declined. I was determined that I'd figure out alternate arrangements. They then told me that they'd call their boss to see if they could bring the cost down any more so they proceeded to walk outside to make the call. I stood there soo uncomfortablw because it felt weird like they get a commission or something by the way they were trying to negotiate the pricing. Shortly after, I walked outside and told them that unfortunately I was no longer interested in using their services. They looked disappointed and a tad bit annoyed and said that their boss may call me (which he didn't). In my humble opinion and just based on my experience it came off a little like a scam so just a heads up if you decide to try to use their services.

These guys were great--very prompt, responsive, courteous, and professional. We had some…read morepallet/project lumber, a few concrete pavers, and a load of dirt to get rid of. Service was scheduled for the next day in the evening hours. They sent me their eta about an hour prior to arriving. They ended up needing to come back the day after the next during the weekend to finish up since the dirt was getting too heavy for their trailer, so it ended up being a 2-trip job. But they honored and kept close to the initial price estimate which was really generous. Will definitely be hiring Two Bros next time we need things cleaned up again! Thanks so much!

These guys are fantastic. Their communication was excellent. I scheduled them a few days in advance…read moreto have yard and tree debris removed. They confirmed the appointment and let me know they would follow up with me the day before which they did. They showed up, clean-cut, on time and THEY WORKED THEIR A$$ES OFF. It was a big job which took multiple days but Two Bros Junk Removal were great and they did it for a great price. I highly recommend them as I plan on making them my go-to for junk removal in the future.

Terrence was quick to respond, asked plenty of questions--to ensure he had proper tools and…read moreunderstanding of how he would be able to remove a monster, Kitchen Aide refrigerator, that prematurely died while we were out of town for some time. We needed that rotten & stinky bug-magnet out of the house pronto! He had to pry the doors off to get through the doorways. He was quick and ingenious in figuring out the best outcome. His prices were exactly as promised not "extra" because of difficulty, etc.. I'd hire him again!

Great responsiveness, communication and end result. Terrance reached out right away and was open to…read morediscussing and negotiating the price of the service. We were in a bit of a time crunch and really needed the service done and Terrance and his team came through. We went over the full scope when he got here and clearly outlined what would be hauled away. Great work, very professional and last of all, he came out on a holiday (Mother's day) without issue.

These guys - Bart and Mauricio - were incredibly professional, efficient, and kind. I even loved…read morethe women I talked to on the phone when I set up and confirmed my appointment. Seriously, these women on the phone were so supportive and patient. I don't understand why this place doesn't have better reviews. I think they are fantastic. They pick up junk AND DONATIONS!!! They try to keep as much stuff as they can out of the landfill. I'm so grateful.

DO NOT USE COLLEGE HUNKS AUSTIN. They sent me to uhaul to buy our own padding and boxes and…read moredestroyed so much of our property. My very expensive speakers were shrink wrapped and then thrown in loose. every lamp I own was destroyed. They left items loose; they packed breakables with heavy items that smashed them, paintings were left with no protection, smashed electronics, missing items and when I sent them the prices for the destroyed property, they offered me to pay by weight an amount of money nowhere near what the replacement cost alone would be. They were "generous" with a 500 dollar offer when my broken subwoofer alone is several thousand dollars. I would estimate they did about 5-7K dollars in damage to my property and offered me a few hundred for the damage caused by their horrendous packing.

Service was fast and easy!! I had a heavy 3 piece modular grill that needed to be gone right away…read more So happy with the availability of times and they showed up on time and in the blink of an eye my 20 yr old grill is gone.

Update, Dec. 17: The movers who helped me were courteous and tried very hard. There were some…read moreproblems with my move but the company has made an effort to resolve them.

We used Jacob to remove and dispose of a 15x11, 100 lb. rug. He responded promptly to our initial…read moretext that we sent on a Sunday, and contacted us again later to work out details and quote it. Price was reasonable. We had a 2:00-4:00 schedule window, and Jacob texted at 1:15 to let us know he would be there at 2:00. Jacob helped to move the furniture which was sitting on the rug and easily removed it from our house. We had a sleeping 1-year old in the house at the time, and the job was done so quietly that he did not wake up. Thanks, Jacob.

I've been using Values Worth for years, and he's fantastic! His pricing is great, he's always…read morereadily available, and he's one of the nicest people you'll meet. He gets the job done fast and efficiently every time. Highly recommended!