We needed a new, exterior, pre-hung door installed as we were moving into a new home and it was a…read morematter of urgency. Brian was able to squeeze us in the next morning and completed the job perfectly! Will call him again when we need anything done to improve our home. Very professional, cleaned up the mess, and it looks better than I had hoped. His prices was very comparable to the other quotes but he took his time and paid attention to details.

Brian was friendly, efficient, and fair! Products were excellent. I contacted him and he was…read morethere the next day. I highly recommend him. I will be calling again. Christi

I am in the process of selling my home and the buyers hired an inspector and sent to me the home…read morerepairs to be done. I was quoted $1200 from a repair company and paid $275 with Ryan/Professional Jack. The repairs that were required to be done took less than a few hours and was done early and quickly. If you need home repairs to be done, contact Pro-Jack.

I've used Ryan for a couple of odd jobs ranging from light electrical work to masonry work and both…read moretimes he has been on point. Ryan is very detailed oriented and takes his time to make sure the job is done right. I'm new to Austin and it looks like I find my go-to jack of all trades!

I had to leave a rating, but would have preferred not to leave any rating at all. Austin We Fix It…read moredeserves no stars. Sam Tuttle was hired to do a build out on our metal building to be an Airbnb. In short Sam Tuttle is an con-artist. He mismanaged the funds for the job he was hired to do. He lied about how he spent the funds. He asked for more money when he knew he was going on vacation. Then he asked for the entire amount of the project when his agreement stated "three installments as the project moved forward." He refused to follow our vision. He did things his way and when we asked him for explanations he said he was going to need more money. In a meeting in our home he insulted our guest when they asked him a question. He got into a screaming match at our front door because he didn't want to answer legitimate questions about the concerns we were having. On this same day he walked off the job. Sam said he was a Christian and that he was honest. He was recommended by a close family friend which is why we hired him. There were huge discrepancies about how the money was spent. He told us different amounts on three different occasions which he why we wanted to talk to him. We knew based on the material at the job site and the number of days he worked that there was no way he could have spent all of the first installment. Because Sam walked off the job in anger we asked him for an amount we believed he should return to us. He agreed to this amount in an email and then has refused to pay us. He does not return our emails, he does not return our texts. This is the first time I have ever left a bad review for anyone. In this case, it is the right thing to do. Sam Tuttle is not ethical. He took advantage of me and my 82 year old mother. He lied to us. He mismanaged the funds and walked off the job in anger. I do not suggest you use him for any service. We regret trusting in him and allowing him into our home. Do not use his services. Stay away!!

Sam truly blew us away with our french door install. His turn around time from when we contacted…read morehim to completion was 2 days. The quality of his construction skills was top notch and the doors were hung perfectly. As a mom I really enjoyed his people skills with my 5 year old. He made my son laugh several times which was nice, and his assistant is his twenty something son who was also very personable. Very pleasant experience and we will probably use him next on our kitchen remodel project.

I do not leave negative reviews lightly, but this experience warrants transparency…read more I contacted Ryan through Thumbtack for a clearly defined virtual design walk-through in support of a client project. In my initial outreach, I explicitly stated that this was a virtual consultation and outlined the scope in detail. Ryan responded that he could handle the work and was interested. We confirmed logistics multiple times, including the evening before and again the morning of the appointment. My client rearranged her schedule, and I rearranged mine to coordinate a live virtual walkthrough at the property. Ryan did not arrive at the agreed-upon time. After the scheduled time passed, I called -- no answer. I sent a message asking him to confirm arrival -- no response. Two and a half hours later, he sent a message stating he had been "warned to stay away from these types of jobs" and apologized. There was no prior indication of hesitation, concern, or limitation in scope. If he was unwilling or uncomfortable with the nature of the job, that should have been communicated before confirming and causing both myself and my client to restructure our day. Reliability and communication are non-negotiable in client-facing industries. Unfortunately, this experience demonstrated neither. I cannot recommend based on this interaction. ***Update*** *Ryan attempted to dodge accountability by replying on Thumbtack that he was not given a clear scope. Please see the attached scope as well as his attempt to text me to explain himself. This is a pattern for Ryan. Please pay attention to the other negative reviews.

I wasn't sure what to expect, as I've never used a repairman before, but repairing my house siding…read morewas outside my comfort zone AND my dad's skills. They got back to me QUICKLY, and were able to complete the job well within the timeline my insurance company had given me. It's flawless -- you can't even tell it was ever damaged. So so happy with it -- its a huge burden set down. I also want to commend HMB for their customer service -- I brought some concerns to the owner/project manager Ryan, and I felt heard by him the first time. Because of this, I plan on using them for anything I can't YouTube myself. So grateful for their responsiveness & skills!

We paid in full and Daniel never finished his work. We are out six figures and our gate is still…read morebroken. Daniel will not respond nor fix the gate.

DanielWe give Daniel and ROA a five-star rating from beginning to end of their work.  On the day,…read moreROA was to start our badly needed fence, it started raining with a rainy forecast in store for the whole week. We expected ROA to cancel that day's work. Not only did they show up on time, but they also finished the fence in record time and it is GORGEOUS.  We HIGHLY recommend ROA for your landscaping renovation and fencing.   After doing an outstanding job putting a new fence in place for our side yard, the rest of our side yard needed a makeover. Daniel at ROA worked closely with us to take our general concept into a plan, pointing us to material sources and then quickly getting to work in the execution of the plan.   Our new side yard looks like it costs five times what we paid for it and it is absolutely perfect in every way. Daniel even helped us build a hidden "Washers" game course and set up string lighting that added the perfect touch to our new playland. Daniel is an excellent communicator and does exactly what he says he will and then elevates his work by being so dependable and conscientious. Plus, his team is a delight to work with as well. Call ROA today.

Josh and his team really make sure to set the right expectations of the job at hand. His team is…read moremeticulous in the work and the communication for the job was transparent and the result of the work was of an owner who really cares! We had a GC abandon our job early on and thanks to Addrac Construction our dream home and Casita are now a space in which we feel proud to share and have the memories we have charished. I love that not only Josh serves our community as policy officer but that that he brings that same level of integrity to the work he does. I can't recommend Addrac Construction enough!!

We vetted several contractors and decided upon Addrac construction for two major home projects…read more Both our sunroom and our game-room turned out spectacularly! Quality was our top priory and Josh exceeded our high expectations. Both rooms are simply gorgeous. The price was very fair and Josh's integrity and honesty were apparent from day 1. He was also just fun to interact with. That may not be important to some people, but we really enjoyed that as well!

We recently installed a golf simulator in our media room and couldn't be happier with the result…read more It's a Golfzon system, which is more complex than most simulators due to the auto-tee ball retrieval and moving swing plate. Gary took the time to carefully review Golfzon's blueprints, which were very detailed when it came to measurements and angles, but occasionally lacked clarity in certain areas. Despite that, Gary and his crew were able to navigate the challenges and bring our vision to life. Thank you!

Behind on their time frame. Taking much longer than expected. Heard really good things about them,…read morebut quality seems to be lacking now. Still waiting for the job to be finished...

We wanted our kitchen remodeled and after researching the various contracting companies, decided to…read morego with From The Ground Up, and we are extremely glad we did. Jason was upfront with the process and estimation. Pricing was very fair and competitive. The crew did amazing work and were very professional. They were at our house everyday until our project was completed. If we had any issues along the way (which were very few and minor), they were very helpful and fixed them right away. The whole process from start to finish was professional and stress-free. They have set the standard for remodeling/contract work and we will use them for any future projects. Thanks!

I wanted to give a positive shout out to Jason for answering my questions regarding potential costs…read moreor necessities from my new home inspection. He was able to give me some ballpark figures and input based on is experience, which gave me a starting place in assessing repairs. As a new homeowner, I didn't have a clue what I was dealing with. When I need a contractor, I won't hesitate to call him.