Cancel

    Open app

    Search

    Elite Parking Services

    2.7 (150 reviews)

    Services - Elite Parking Services

    Valet services

    Elite Parking Services Photos

    You might also consider

    More like Elite Parking Services

    Recommended Reviews - Elite Parking Services

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Aloha tower garage

    Do not use Elite parking or (Elite VIP) or VIP towing. At the Aloha Tower location, parked and scanned the QR for Elite and went about my way. Extended by 1 hr (3 max) and got there 40 min prior to my car being towed. All numbers posted went to VM or rang nonstop. 2 guys did call eventually and said they didn't know or would try the towing company. Woke up to zero calls or attempt for contact by either company (it was 8PM). Get a call this morning after leaving several voicemails saying I was going to file a police report and an HR lady was upset bc I was "rude" in my previous VM and then stated "I would help if you weren't so rude" before telling me it wasn't their problem and then threatened me if I posted a review of "anything fraudulent" by reported me to the higher ups LOL. Got scammed out of over $200 and minor damage to my rental. Read about my experience with VIP towing in their review but stay away from this company even if they keep halfway legit at hotels sometimes, they sure don't when utilizing the private properties they own.

    HORRIBLE SERVICE. Park at Waikiki Galleria Tower and continually have issues with my monthly parking card. Attached is an email I received from their staff after emailing about monthly parking when I only emailed them about validation issues for guests at my restaurant. Incredibly rude, poor management, and would not suggest doing business with them. Can not get any management on the phone or email. Just sitting helplessly as they take my money for monthly parking.

    dirty water stained car returned from Elite Parking Valets at Hys Waikiki
    Wes S.

    Went to Hy's Waikiki on Friday 4/12/19 in a just washed Range Rover. After dinner got back a water/debris stained car. Pictures says it all!!! Eventually Elite Staff including their Hy's Location Manager responded and subsequently agreed to a complete care detail (vs wash) at their Car Wash and Detail facility in TOPA Tower, Downtown Honolulu. Be aware typically Elite's Valet Service would not be responsible should you leave and lot and then report it when you get home. As a goodwill gesture they kindly agreed to take care of us. So be aware certain stalls at Hy's Waikiki are exposed to the elements and thus your car may also experience this kind of unfortunate incident. "Lesson learned"...whenever you Valet Park your car, inspect before leaving. Perhaps even take a few date/time stamped photos on your phone to document the condition upon arrival and then if you see damage date/time document (via more photos) upon leaving and "let the Valet know". Once you leave the lot they are no longer liable!

    Kau'i N.

    I know these guys are everywhere and there are some good locations but this most recent experience was not a positive one. We stayed at the Outrigger reef and there is no other "convenient" option but to Valet Park your vehicle. We arrived and from the onset, this location did not have the greatest service. We love to take care of our Valet guys but it has be reciprocal. Long story short, they damaged our racks on top of our Tahoe. It's highly unlikely that they did not know but they claimed the didn't realize it but it was super loud and could not miss it. They did offer to pay for the damages but that negates the fact that I have to take off from work to take it in. It took management quite a while to respond to us after reporting the estimate.

    Danny C.

    A big middle finger to this company. We went to spend the Fourth of July at Park shore hotel. They parked our car and when we got it back our bumper was ripped off and the cable that goes to my running lights was ripped out. The driver was really fast to get out of the car hand me my keys and say have a great day. I filed a claim and they just called me to tell me that they won't back my claim even though we have full documentation of it. They said they did a internal investigation and couldn't find any reasonable proof that it happened from their company. When you turn the car in to valet they always indicate any damage and anything that doesn't look good. There was no indicator on my bumper or the cable being ripped out but because elite says they didn't find any proof and their investigation doesn't show any damage to a cement parking block from a plastic bumper, they won't back my claim. This company f$&@ing sucks. No wonder they have such horrible reviews

    Scratch

    See all

    2 months ago

    EVERYTHING!! From entry to exit ... absolutely superior & respectable customer service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    They need to post rates online and inform building owners and residents before changing them.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 6
    Thanks 0
    Love this 5
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 8
    Thanks 0
    Love this 3
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rob B.
    299
    775
    7316

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Wes S.
    0
    35
    77

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Danny C.
    1111
    75
    57

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of H. H.
    0
    29
    0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dakine P.
    118
    29
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Jax R.
    4
    17
    1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Melissa M.
    213
    15
    10

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Y T.
    0
    8
    11

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tanner D.
    199
    65
    48

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0

    Page 1 of 4

    Ask the Community - Elite Parking Services

    Review Highlights - Elite Parking Services

    Francis, a lady named, Joan, always greeted me with a smile and a warm thank you and have a nice day sentiment.

    Mentioned in 8 reviews

    Read more highlights

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Pure - Nightclub & Hawaii Event Center - SkillzTalk at Pure Nightclub Honolulu, Hawaii, USA

    Pure - Nightclub & Hawaii Event Center

    (25 reviews)

    $$

    Kalihi

    This is a rentable venue for a wide variety of events: graduation parties, concerts, etc…read more Located across from HCC so parking is tight, maybe 30 cars or less are squeezed in here. I would say to use a ride share as the area is still not safe to be walking around at night. Most of the staff here were hired and did not automatically come with the booking of the venue. Security outside for lines, proof of vaccination or a negative test needed to get in, BUT there are two entrances and only one is being monitored (?) like that doesnt make sense. Venue is small and tough to fit large crowds, especially if theres sit down dining space, but lots of stand up tables available both inside and outside, projector used to display the stage. Bathrooms are GHETTO! No toilet seat covers, running out of toilet paper and paper towels, plus the floors are wet. No staff available to restock so thats an out-of-pocket expense. Bar is huge with lots of counter space so thats where your food shall go. No A/C just fans so night events really are weather-dependent. Upstairs and downstairs available to see the stage but the two flight of stairs - Really... Biggest flaw is the music set-up. Equipment malfunctions or staff miscommunications makes what should be hour set ups turn to three hours or more. Musicians or MCs are left stranded and waiting. Waste of time. Spent majority of the event mic checking or borrowing gear.

    This was by far the worst venue I've ever been to. I paid for VIP and have no clue what I even paid…read morefor. Nothing was explained, everything was ran like shit, and was sloppy, whatever stripper/ go-go dancers you had going on for the G- Eazy event... at least hire some girls that don't fall and eat shit. ANDDD you fucked over poor G-Eazy with your sound system. I could leave a long list of complaints. About the bathroom set up and ect. But you get the point. You guys were unorganized as fuck. It simply was a shit show. I just don't understand what the difference between paying GA and VIP were.

    Aulani, A Disney Resort & Spa

    Aulani, A Disney Resort & Spa

    (2.4k reviews)

    $$$

    Beautiful Resort with top notch service. Yes this is a Disney resort but the Disney part is more…read morelike a sprinkle on top rather than it's whole identity. So many great things there besides the beach. The lazy river and the coral reef that you can snorkel in or just stand and feed the fish is fun too. A few shopping locations and several options to eat as well. I see review regarding cleanliness but everything I saw was clean, well maintained as well as pest free.

    My family and I recently stayed at Aulani, and while the resort itself is beautiful and there were…read morecertainly parts of the trip we enjoyed, our overall experience was unfortunately overshadowed by serious cleanliness and pest concerns. During our stay, we discovered ants running across the kitchen area in our room. This was not just a few ants. It appeared to be a clear infestation. I have video showing the extent of the ant issue and what we experienced during our stay. We also spotted roaches on the property, which added to our concern and disappointment. Instead of spending our time relaxing, enjoying the resort, and making the most of what was supposed to be a special Disney vacation, we spent valuable vacation time dealing with pest problems, contacting the front desk, waiting for housekeeping, and following up in person to get the room issue addressed. We contacted the front desk right away. The initial call did not seem to be taken as seriously as we had hoped, and it was only after I went to the front desk in person that housekeeping was promptly sent to the room. To their credit, housekeeping did come, took photos, cleaned the area, and attempted to resolve the situation. However, by that point, the disruption had already taken away from our stay. What made the experience even more frustrating was the response afterward. Nothing was initially offered to address the time we lost, the food we had to throw away, or the overall inconvenience of dealing with ants in our room during a vacation we spent over $8,000 on. When we asked about compensation, we were told housekeeping did not have the authority to offer anything, which I understand. However, after speaking with a manager, we were told nothing further could be done beyond a $100 credit, which felt very disappointing given the circumstances. The most upsetting part was the suggestion that we may have brought the ants in ourselves or that we should have reported the issue at check-in. That response felt dismissive and shifted responsibility onto us instead of acknowledging the seriousness of the problem. As someone with over 20 years of experience in the pest control industry, I found that explanation very hard to accept. I hate to put this out there, but I feel obligated to share our experience. Many families save for a long time for a trip like this, and they deserve to know what they could potentially experience, especially when paying Disney resort prices and expecting a certain standard of cleanliness and service. Aulani is a beautiful property and has the potential to be an incredible vacation experience, but this stay did not meet the standard I expected from Disney. The pest issues themselves were bad enough, but the time wasted addressing them and the lack of a meaningful response made the experience much more disappointing. I truly hope management takes these types of cleanliness concerns more seriously in the future. Guests should not have to spend their vacation dealing with ants in their room, food loss, and repeated follow-up just to have an issue properly addressed.

    Waikiki Beach Marriott Resort & Spa

    Waikiki Beach Marriott Resort & Spa

    (1.1k reviews)

    $$$

    Waikiki

    This is the best hotel in Waikiki! The rooms are beautiful and spotlessly clean, the breakfast is…read moredelicious and the amenities are fantastic. You won't find a better location either. A perfect location right across the street from the best part of Waikiki Beach, steps away from beautiful Kapi'olani Park and the zoo, close to fantastic shopping and dining, but slightly away from the most crowded parts of Waikiki. It is a sanctuary in the midst of Waikiki. But what makes this hotel special is the staff. Every single staff member we encountered was amazing. From the front desk staff, to the servers in the Kuhio Grill at breakfast, to the housekeeping staff, to every security and maintenance person we encountered, we were greeted warmly every single time and they were all beyond friendly and helpful. A very special shout out has to go to the Asst Front Office Manager Lloyd. Words can't describe how friendly, helpful and compassionate he is. We were in a difficult situation and he helped us beyond belief. What an asset he is to your hotel - he is the best I have ever encountered at any hotel anywhere. If I could give 20 stars, it still wouldn't be enough. This is a first class, beautiful hotel. I will never stay anywhere else in Waikiki and I highly recommend you choose the Waikiki Beach Marriott for your next stay.

    At Waikiki Beach Marriott Resort & Spa, you're perfectly positioned between the pulse of local…read moreculture and the laid-back luxury of island life. The oceanfront resort is home to the Queensbreak Pool & Cabana Deck, a rooftop oasis with sweeping views of Waikiki's legendary surf breaks, vibrant live music, and unforgettable day-to-night experiences. Immerse yourself in the spirit of aloha at the signature Paina Waikiki Luau, where the stories of Hawaii come alive through mesmerizing hula, mele, and Polynesian artistry. Whether you're exploring nearby icons like Diamond Head, the Honolulu Zoo, aquarium , queens beach or indulging in locally inspired cuisine and shops , or simply relaxing in the resort's spa, this is perfection to the fullest! The rooms and suites boast soothing beachy palettes, luxury bedding, and private lanais with stunning views. I am already planning my second trip here!

    Hilton Waikiki Beach Resort & Spa - Pool

    Hilton Waikiki Beach Resort & Spa

    (703 reviews)

    $$

    Waikiki

    Place is nice and clean. They're very strict about bringing…read moreoutside food into their facility. You would have to eat it in your room. Can't eat it by the pool or in any of their dining areas. Ayce breakfast package. Breakfast is nothing great. Every single day it's just rice, sausage, scrambled eggs, potatoes, oatmeal, miso soup, bagel/ toast, yogurt and fruits and sometimes bacon (once a week). Fruits are always the same. Pineapple and melons. Got real sick of the same stuff everyday. But if you ordered food off the menu, it's pretty good. We did order breakfast once. We also did order room service and food came up pretty fast. Some issues we had: After checking in and unpacking we were leaving and checked our door to ensure it's locked and realized it doesn't lock. So we had maintenance come and fix the door. The next day it happened again not sure what happened but again it didn't lock. Maintenance came by and took a look and they fixed it while we were gone. A bit inconvenience. Mini fridge in the room is terrible. Very small and it doesn't stay cold for very long. There's a button that says you can turn it on cold for two hours and another button that says snooze for 24 hours. So your drinks barely get cold or your food like poke will most likely go bad. Pool and hot tub are always nice and clean. Has a little mini golf area. It is usually windy since it's on the 10th floor. The house keeper lady that cleaned our room on the 32nd floor was super nice. I used the laundry room once and it had 4 washers and 4 dryer. Nice and spacious enough. Definitely not busy at all.

    BEWARE!!! The ONLY thing this venue has going for it is the view: and if you are on the side with…read moreno ocean view be prepared for a significant "rip off" experience. I'm literally giving this place two stars instead of one because we had a beautiful view. Here's the details: 1. Paid extra for breakfast and it was a bad experience all the way around: 15-30 min wait EVERY DAY to get in. Inconsistent staff: from bossy and entitled to a helpful and kind. Food was awful - the very basics and this is from a "real Hilton"??!! It's supposed to be better than Embassy suites right? Bottom line: the breakfast venue is way too small for a hotel of this size. Food choices are very basic and too many nickel-and-dime corner-cutting management choices: very small coffee cups, you have to ask for a pitcher of coffee, bowls are very small, they won't give you to-go paper coffee cup, signs up that say if you take anything out you get charged $1.99 for their "Green fee"? GTFOH!!! I paid almost $12k to stay here! If I want to bring a few bagels for the road deal with it. We ended up bringing in our own coffee cups, and making up lies at the Starbucks counter to get a to-go cup... Can you believe that? 2. They had an arcade room full of scam claw machines! So awful... poor kids dumping $15-20 a day trying to grab a 10-cent stuffy - really? Is that Hilton's best option at providing wholesome entertainment for children? Every game should have been free play and zero claw games. 3. Towel machines everywhere with signs that say if you don't return your towels you'll be charged! More insulting ghetto verbiage that just points to ignorant clueless management. At these prices and resort expectations, I absolutely do not need to ever read that crap: staff should be waiting and serving - not barking rules and consequences. 4. Worthless concierge desk! I asked the concierge desk how to get to the Dole Pineapple Plantation and they had no idea what it was! That's like being at a five star hotel in Paris, being told they don't know how to get to the Eiffel Tower. 5. Everything requires a key card! It's a real pain in the a$$! They sure have plenty of hotel security: what the hell are they doing? Literally, you have to use a key card to go into the elevator, to get to the pool, to even open the lobby bathroom, to get towels for the pool! Honestly, I don't care if every resort is like this: it's just really poor customer service. 6. Every day there was a magician in the lobby pandering people to see a magic trick and then sell you on a $75 ticket to an hour magic show at the resort!! Again, REALLY?? Dumb nickel-and-dime cheap tricks to lure kids into over priced activities that should just be part of the "resort experience" - Hawaii already requires an expensive daily resort fee that every hotel charges... So what the hell are we getting for that fee! 7. Body wash, conditioner, and shampoo dispensers in the room showers dribbled out little droplets... May not seem like a big thing, but at every corner of this venue experience was cheap, nickel-and-dime poor management tricks that were not at all what we expected from a four star listed "Hilton resort". 8. Last note: there are TWO Hilton resorts both with very similar names, marketing images, and in close proximity to each other. This one: "Hilton Waikiki Beach Resort and Spa" and the other one: "Hilton Hawaii Village Beach Resort". I spent about 5 hours searching resorts and I thought I was picking the other one - I'm no idiot, but after so long comparing, it was too easy of a mistake. I think the Hawaiian village, might've been a better choice for smaller kids... But ultimately I'm guessing most of the complaints would've been the same. I'll never stay here again.

    Mid-Pacific Country Club - Mid-Pacific Country Club by Smartgolfcourses

    Mid-Pacific Country Club

    (36 reviews)

    Exclusive Private club wife and I were fortunate to be invited as guests. Got to play a round and…read morelunch after. What a treat! Course in great shape. All the staff, carts, snack stand, groundskeepers and pro shop staff were excellent. Attentive, professional, friendly, helpful and courteous. After the round of golf, had a late lunch/early dinner at the restaurant. Restaurant staff were excellent as well. Great views of the course, clean and comfortable. Ordered the boeuf bourguignon, fish and chips and Hawaii plate. For dessert the baked Hawaii. All were prepared perfectly and Absolutely delicious. The baked Hawaii was to die for.So good! Michelin star worthy! Compliments to the chef! Highly recommend.

    We actually went to this country club for the first time for a lunch gathering. Checked online for…read morea menu prior to going, but could not find any information on the food, only the country club itself So, being that you have to be a member, or sponsored by a member to come here, it seems like you can't just drive in off the street, any time you want. Inside, it looks like an ordinary golf course restaurant. Comfortable seating and a gorgeous view of Kailua and the Lanikai Pill Box hiking trail. They actually have a good looking menu with a little bit of everything, from appetizers to desserts, and everything in between. Our table had a bunch of appetizers, fried chicken wings, shrimp tempura and coconut shrimp, cold tofu, soy beans, and kalbi. Or entrees varied from, what I could see, Kobe beef sliders, fish tacos, Reuben or corned beef sandwiches, I had the Shrimp Bahn Mi Bao, which came with 3 sweet, Chinese style buns, filled with a fried shrimp, topped with pickled carrot and daikon, and a little Chinese parsley, and a handful of fries. This was really refreshing and tasty! Dessert, there was a variety of watermelon sorbet, bread pudding, and I had a afrogotto, I'm probably spelled it wrong, but it's vanilla ice cream topped with espresso, very good!

    Gentry Events - Wedding Event

    Gentry Events

    (10 reviews)

    We couldn't have asked for a better wedding coordinator than Gentry. After speaking with several…read morecoordinators who didn't quite feel like the right fit, I knew immediately after our first conversation that she was the one. She's warm, energetic, and genuinely passionate about what she does--without ever feeling overwhelming or intrusive. Gentry stepped in about two months before our wedding and took so much off our plate. She was incredibly responsive, handled vendor communications seamlessly, and managed last-minute updates with ease. Throughout the entire process, I felt completely taken care of and confident that she would bring our vision to life. What really stood out was her attention to detail and proactive approach. She suggested things we hadn't even considered (like renting microphones), but was never pushy and always respected our decisions. Anytime I had a concern, she had either already handled it or immediately jumped into action--like when I worried about muddy transportation on our rainy wedding day, and she had already coordinated with the vendor. Despite the pouring rain, Gentry showed up with the most positive energy and made everything feel effortless. She truly made our dream wedding possible, and I can't imagine doing it without her. Highly, highly recommend!

    Gentry is a total gem! She made the entire planning process so much fun. From our very first…read moremeeting, she brought such warmth, excitement, and genuine care--it felt like we had a built-in cheerleader from day one. She helped us finalize plans, but also reminded us to take a step back and celebrate why we were doing this in the first place! Gentry has a true gift. She turns checklists into celebrations, decisions into delights, and somehow makes even the most overwhelming moments feel magical. Her attention to detail, calm under pressure, and boundless creativity blew us away. Her energy is infectious, and no task or request is ever too much. On the day of the wedding, she didn't let a single detail go unnoticed. We truly felt like we had a best friend looking out for us--not just on the big day, but in the days leading up to it as well. Gentry is simply amazing. She radiates positivity, lifts everyone around her, and genuinely cares about the people she works with. She leaves a little sparkle wherever she goes. I cannot imagine our wedding without her.

    Elite Parking Services - valetservices - Updated May 2026

    Loading...
    Loading...
    Loading...