I'm a male and get my toes manicured by John He's awesome…read moreand gentle He's skilled and this is a family run business All excellent service

Such a wonderful place, I've come here multiple times to get my nails done and never once did I…read morehave a bad experience. It's nice and peaceful inside, with really good music always playing. All of the workers there are family, I think, and they're always very warm and welcoming. The acrylics that I get here have always lasted me a long time and they were good quality, same goes for the pedicures. If you're looking for a go-to nail salon this is definitely the place.

I had a really great experience here! I made an appointment and was seated pretty quickly. The…read morestaff was very helpful and friendly, which made the whole visit feel easy and comfortable. The pedicure packages include a lot, and I felt like the pricing was fair for everything that was offered. Definitely good value. They were super busy when I went, so I did have to wait for a bit. I wish when you made an appointment they had someone ready but I'm also used to that at nail places, this one is better than others. I'd just recommend making an appointment to avoid the wait being worse.

Jayla W. 6/11/2026…read more(9:30 AM ENCOUNTER ) I originally went in for a pedicure and selected a blue color for my toes. The nail tech, Ruby, forgot the color I chose and painted them the wrong color. Because I was rushing to another appointment, she told me to come back the very next day and she would fix it. When I called to schedule the correction, Ruby wasn't there, so I made an appointment for 9:00 AM the following morning. Today, I arrived on time and waited over 30 minutes because she was late. During that time, the owner/manager came over, looked at my toes, took photos, and explained they had already been having issues with Ruby. Because I had already been inconvenienced by having to return for a mistake that was not mine, take additional time away from work, and then wait over 30 minutes for my scheduled appointment, I asked the owner if acrylic could be added to my big toenails at no charge as a gesture of goodwill for everything I had been put through. The owner agreed and instructed Ruby to do it. That is when the situation escalated. Instead of accepting the owner's decision and taking accountability for the original mistake, Ruby became argumentative and confrontational with me. At that point, my frustration was no longer about the color itself. It was about the repeated inconvenience, lack of professionalism, being late to a scheduled appointment, and being met with resistance and excuses rather than a sincere effort to correct the situation. The issue could have been resolved professionally, but Ruby's attitude and unwillingness to take responsibility turned a simple correction into an unnecessarily negative experience. I also want to be fair in my review. I previously had my fingernails done by Austin, and I will absolutely give credit where it is due his nail work is beautiful, and I was always happy with the quality of his services. However, I did have an experience where I felt he was unnecessarily rude to both my mother and me, and that interaction ultimately led me to stop booking with him. While I can acknowledge the quality of his work, customer service and professionalism are equally important to me as a paying customer.( Fortunate for me I do have this whole encounter voice recorded so that I was able to go back ACCURATELY create this HORRIBLE review! ) The salon itself is clean, well-maintained, and organized. The workstations, floors, and overall appearance of the shop were consistently kept neat during my visits. Cleanliness was never an issue, and I appreciate the effort that goes into maintaining a professional environment for customers. Stylist Review for Ruby: Ruby was the original technician who did my pedicure and unfortunately my experience with her was disappointing. She painted my toes SUPER SLOPPY the wrong color after I had clearly selected a different one and asked me to come back the next day to correct her mistake. SHE Never showed up the day she told me to come in to correct her mistake . When I returned for my scheduled appointment, she arrived over 30 minutes late. What was most frustrating was that instead of taking accountability for the inconvenience and mistake, she became argumentative when the situation was being addressed. Everyone makes mistakes, but professionalism is measured by how those mistakes are handled, and unfortunately that was lacking during my experience. Review for the Owner/Manager: I appreciate that the owner ultimately tried to make the situation right. At first, there seemed to be some hesitation when I requested acrylic on my big toes as a goodwill gesture for the inconvenience of having to return, missing work time, and waiting over 30 minutes past my appointment time. However, after reviewing the situation and recognizing everything that had occurred, the owner reconsidered and approved the request. While the experience should never have reached that point, I do appreciate that management eventually listened to my concerns and attempted to provide a reasonable resolution. Review for Austin: Austin is very talented when it comes to nails, and I want to give him full credit for the quality of his work. My fingernails always looked great, and I was consistently happy with the results. Unfortunately, I had an experience where I felt he was rude and dismissive toward both my mother and me, which ultimately led me to stop booking with him. While I can't fault his skills as a nail technician, customer service is just as important as the service itself. If professionalism and communication had matched the quality of his work, I would likely still be a client today.

I tried this salon on a whim. It turned out to be the BEST whim EVER! I see Andy for my nails and…read moreVi for my pedicures. Both are absolutely lovely. Andy is the only person since I stopped being a nail tech myself in '99. My nails are thin, and natural looking. They last, I typically go 4-6 weeks in between my acrylic fills. My pedicures, last easily 5 weeks. The owner, she's is the kindest person as well. The work she expects is by far the best. I never keep up on my nails; however, here I will maintain my business relationship!

They only talk to you if your not black. Been going to there for over 2 years and the brow lady or…read moreany of the other staff never says a word to me but chats away with the white patrons. I hope they lose all of their customers with their racist crap! Won't go back ever!

I took my mom out for a belated Mother's Day manicure. These are my red glitter nails and my mom…read moreloved her brown ones too. We both had a good experience and our nails were very well shaped and the red was vibrant. My cuticles feel a lot better and the service was nice.

Always a great self care experience This is the only place I go now, and always recommend!read more

The lady was super friendly did ombré and oval shape though I wanted a little longer it was still…read morenice looking when I was done I changed the shape a little and did a fill in but the cost was fair speed was time conscious I like that

I was a walk-in and requested a gel pink and white fill. My wait time was very minimal. My service…read morewas done by Kien. He was very polite and helpful. He showed me 2 different pink colors which I really appreciated. The quality of his work is very nice! I love how my nails look and I will r

Wife and I both requested Mani-Pedis and they were fantastic! Both Amy and Kim were awesome ! The…read moreNail Spa was immaculate and state of the art equipment in tip-top shape! Thank you, Amy and thank you, Kim! Always a treat coming to Lush Nails !

I always see Amy when I go into this location. But I've been coming here for years now always happy…read morewith the service, but they've just upgraded their seating and I have to tell you the stupid chairs are amazing. I could've fallen asleep.

1st time at Royal Nail Lounge and it was awesome. Lilly did my mani/pedi she was kind and…read moremeticulous. Cool vibe, everyone we encountered was friendly. I will definitely be back.

The worst fill I have ever had in the 20 years. I have been getting my nails done. Went here on a…read moreSaturday and had a fill done with all black gel polish. Hours, after leaving the salon, my nails started peeling and bubbling because the gel was still very wet on the inside. I went back the next day to have all polish removed and redone. Was not able to tell in the salon how streaky the polish was also did not realize that during the refile multiple nails were now missing chunks of acrylic. Absolutely will never go to the salon again and do not recommend.

Excellent service! A beautiful and ultra clean salon…read more Also the best facials by Lindsay who is absolutely magic. By far, the best salon and spa!

I've been to many nail salons across the U.S., as I have both lived and travelled for work to so…read moremany areas, and I have to say the customer service at Vicky's was probably the best. The nail tech was friendly, nice, and cool. She was easygoing and not in a rush even though they were short staffed that day. And the owner or manager (a male with glasses) was very nice and interactive. He asked me twice if I wanted something to drink. Good conversations while getting to nail done. I just really enjoyed the vibe at the salon. It's so hard to describe it. I guess I can sum it up with "very friendly salon"! On that day, I had dip service for my hands and gel for my feet. Too bad I cannot move this salon to where I live!