My second visit to Elite Nails! Stopped by for a pedicure and was taken right in! Gloria was very nice, professional and amazing! All of the employees are pleasant and attentive! I got in and out on my lunch with a relaxing pedicure for the weekend! Way to go Elite Nails! read more

I have never written a Yelp review before, but this experience was so unbelievably bad that I felt I had to warn others. I came in a few days ago for an acrylic set and a simple gel pedicure. I picked out what I believed was a pink sparkly gel polish for my toes. No one told me it was actually just a clear glitter top coat, so when my pedicure was finished, my toes looked like they had little to no polish on them. When I asked if there was any way to switch to an actual color, I was told no. Instead, they just added a sheer pink-tinted top coat, which still looked completely clear. To make matters worse, I was in the salon for FOUR HOURS for an acrylic set and a basic pedicure, despite there only being one other customer there. I was passed around between four different nail technicians, and the entire experience felt disorganized. Throughout it all, I remained kind and respectful. I complimented the pedicure, said I loved my nails, and never complained in person. Meanwhile, my cuticles were cut so aggressively that several fingers were bleeding. When I got home and took a shower, the polish on my right foot literally washed off, and the gel completely peeled off one toe on my left foot. The service wasn't even completed properly. I called the salon and explained what happened. I asked if I could simply come back and have a white gel polish put on my toes since the original polish had failed. The man on the phone agreed and told me to come in. After driving back to the salon and waiting another 30 minutes, I finally sat down, only to be told that he would not be changing the color after all and that I would have to pay. I politely explained that if he wasn't willing to do it, that was his choice, but he shouldn't have told me yes over the phone, made me drive back, and then changed his mind after I had already waited. Instead of handling the situation professionally, he began shouting at me and even announced that he was recording me. I've honestly never experienced customer service like this. Between the four-hour appointment, bleeding cuticles, polish falling off immediately, poor communication, and being yelled at for simply asking them to honor what they had already agreed to, this was by far the worst nail salon experience I've ever had. Save yourself the time, money, and frustration. If you value quality work, honest communication, and respectful customer service, I would strongly recommend going somewhere else. read more

Today went in to get a nail fix and they wouldn't help me . Didn't bother too look at me ? She shut me down before look at my nail . Don't go here ! Horrible customer service.. read more

Love coming here, Ben and everyone else is so accommodating and kind. They always make sure your nails are perfect. Very relaxed vibe and place has great prices. Will definitely be back!!! read more

Elite Nails & Spa - Ben's work... definitely will be back - Nail Salons Near Me - Grapevine, Texas

Wife gets her nails done here all the time and loves it. They look great and they treat her like family

Ben is the best!! Come and find out!! I can literally show any inspo pic and he nails it every time! Patients is key but he gets the job done perfectly every time!! read more

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I have been coming to see Ben for about a year and a half. He has really turned my nail game around. I was used to having nails randomly lift and having to get full sets every two weeks because of how quickly they would pop off. Since Ben has done my nails this has completely changed. My nails last and are exactly what I ask for every time. Also wanted to highlight that for the first time in my life I was able to grow my nails out long enough to not have to use a faux tip. All thanks to Ben and his wife. read more

Elite Nails & Spa - Nail Salons Near Me - Grapevine, Texas

First time trying this place and it's def my fav. Nails look so clean. I just got all white which was a lil more pricier than I thought . However , you get what you pay for. Cheaper places don't look far as good! read more

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Used class pass to book this pedicure appointment. I'm starting to sit down for my pedicure when they told me they don't have a contract with class pass anymore and that I'm going to have to pay out of pocket. I got up and left. So frustrating that I now have to reach out to class pass and request a refund for this salon and I had to forfeit a pedicure I paid for. read more

Loved coming here my first time loved the service and fell in love with my set I will be coming back loved how Ben was so on point with me and Moms nails read more

Elite Nails & Spa - Nail Salons Near Me - Grapevine, Texas

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I'm highly recommend elite nails in grapevine. I'm Ben here sao many times, and happy any time my nails finished. Family, friendly! read more

Elite Nails & Spa - Hight ly recommended. - Nail Salons Near Me - Grapevine, Texas

I am very, very happy with my experience at Elite Nails this afternoon! I love my crisp white toenails, and glittery pink fingernails! Very clean salon, with very friendly, kind employees. I will definitely be back! read more

Elite Nails & Spa - Nail Salons Near Me - Grapevine, Texas

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The best nail salon experience I've had in a long time. Great prices. Amazing customer service and convenient location. My new go-to

i loved my french tip nails . they last a really long time, i want to say about 3-4 weeks. They are friendly and kind to me everytime i have came in read more

Elite Nails & Spa - i loved my french tip nails . they last a really long time, i want to say about 3-4 weeks. - Nail Salons Near Me - Grapevine, Texas

When i first walked in they were friendly and welcoming, when i sat down he kept trying to get me to get gel polish but it was $20 extra so i decided to not get it but throughout my pedicure he kept making comments about the gel polish but i already said i didn't want it. He worked very fast and even cut my cuticle so bad it took him awhile to get it to stop bleeding. About 6 hours later when i changed into my pjs all of my left toes were messed up he did not let the polish dry before putting the top coat on. Next time i will just go to my usual salon even if there is a long wait because this is unacceptable. I started to question did he purposely do this because i did not want gel? read more

Elite Nails & Spa - Nail Salons Near Me - Grapevine, Texas

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Love love love! My visit here was very nice can't say enough good things about it. Everyone is so nice and attentive, they pay close attention to detail. Beats my fav place in Arlington any day of the week read more

Elite Nails & Spa - Nail Salons Near Me - Grapevine, Texas

Been here about 10x and I'm surprised they don't know my name or how I like my nails yet. I'm not a very chatty person either. If I like my nails a certain way. You should not get frustrated with me. I am paying for a service. And tipping EXTREMELY well at that. Acrylic was too pink, which I mentioned on the second nail. But apparently- it's too late. The lines on my French manicure are all the way up to my cuticle. Will be looking for a new place. Hire a second, or third person if you're going to be cold, frustrated and snap back at me when I am being patient and nice. Also, I don't even like the end result of my nails. I was just fed up and wanted to leave. read more

I was in town for a work trip and needed my nails filled desperately! After seeing the reviews here I knew this was going to be the best choice! There is no disappointment here!! I would absolutely come back and wish I lived closer to become a regular! Will stop back when in town! Thanks so much!! read more

Elite Nails & Spa - Nails - Nail Salons Near Me - Grapevine, Texas

I visited this salon for the first time yesterday. I have been looking for a new nail place since I moved. I think I've found my new favorite place. They were so nice. The place is clean and not too busy. My nails are so perfect. I love everything about them! read more

Elite Nails & Spa - Nail Salons Near Me - Grapevine, Texas

Great little spot with nice service. Ella is a great nail artist and super friendly, great energy. I got a manicure + pedicure. Pedicure was nice but the hot stones massage could've been a little longer. Also my water was cold and I had to ask to turn up the heat twice. I'm pretty finicky with my finger nails because I'm brand new to powder dipping. Definitely hurt when she was filing down the powder and the rolling file grazed my skin twice. My edges aren't as clean as I'd like especially considering how much they cost. I suspect she didn't go as close to my cuticle after I jumped from both 'burns'. They didn't cut back/treat my cuticles which is different compared to my place in AZ. Overall the shape is nice and the color works well. Would return if I was strapped for an appointment but not vying to come back. $40green tea pedicure $35 powder nails with no extensions +$35 for I'm guessing the French ombre dip, one flower and 10 gems between my hands. read more

Elite Nails & Spa - $70 - Nail Salons Near Me - Grapevine, Texas

I'm sorry to say, I'm not a fan. I've just moved here, we made appointments for many/pedi and don't let the fancy space trick you. The nail spas in NYC have seriously spoiled me, but this place at first looked decent. Then, their nail polish is old, generic brands and maybe a few opi options. This was my first turn off. Struggling to find colors, then we waited over 30-45 mins in chairs in the back for a mani/pedi and the same person did all 3 of us in order vs. simultaneously, which took forever and then, the manicure was awful. I left with polish all over my nails like a child and she nicked my cuticles, so I bled?!? My pedicure was a joke... my feet weren't really soaking long (while we sat there for 30+ mins) and the foot massage was a joke. Why spend so much money on a mani/pedi I could have my teenage niece do and she'd do a better job?! Honestly, I'll never return. For the ridiculous prices and their crazy 3-4 page menu, I'd expect name brand decent nail polish brands and options, in addition better service. Never again. Avoid like a plague. Plus; we watched them put the trays together and it was not sanitary. read more

Just wanted a basic men's manicure/pedicure. Was quoted a price of 45.00 on the phone so when I showed up I mentioned I had called. Not crowded at the time, she still brings a 'menu' to try and upsell. Again I request a basic manicure/pedicure. As she starts she says a basic buff of the nails is 10.00 more. When did that ever become extra??? Sounded more like a way of making up for not upselling me. With all the options of nail salons in the area you'd think they would try gaining new customers, not losing them at first chance. Won't be back. read more

will definitely be coming back!! i came in as a walk in and ben got me in right away! i was wanting something simple but he suggested doing a design and my nails came out soooo good compared to other places i've been i'm always nervous to do designs because of how they'll turn out but ben did so good read more

Elite Nails & Spa - Nail Salons Near Me - Grapevine, Texas

Victoria is going to be my go-to nail person! She did amazing on my nails and kept asking if everything looked good to me!! I'm absolutely stunned with the effort and time Elite takes to do everyone's nails!! read more

Elite Nails & Spa - Dip with their "custom pink" - Nail Salons Near Me - Grapevine, Texas

I am writing to you today to complain about the service I received on May 11, 2021 at around 12:30pm at the Grapevine TX location. I have been coming to this location for over 7 years and today was the WORST service I have ever received. I am a male and the lady assigned to me did not look thrilled to have to do my feet. I don't know her name, but she wore thick glasses as she clipped my toenails. I always get the tropical upgraded pedicure and this session last anywhere from 45 minutes to an hour. I am accustomed to getting a great foot massage and calf massage along with my toenails being cut. This lady started and was through my pedicure in less than 22 minutes. Case in point there was a gentleman that came in right when I did and asked for a regular pedicure. We were both in and out at the same time. I pay a premium for a tropical pedicure. This lady was obviously rushing through it and rubbed the surface of my skin with the hot stones only to the point it was annoying. Not once did she massage the balls of my feet or the pressure points on my feet or calves with her hands or fingers. Pitiful service. She needs to be fired. The service was GREAT at one time, but it is going down hill fast. They are not the only game in town, and I recommend looking elsewhere. I was highly disappointed in the service I received and therefore, I left a $ 1.00 tip. My normal tip is about 30% for a job well done. Please train your employees to do the right job based on the service the customer orders. read more

First time at this salon My husband and I moved here from California and tried so many different nail salons . Hands down this is the Best place to be , if I can give more stars I would give this salon Victoria was very sweet and took her time and had my toes look amazing My husband had Cindy work on his toes and he said he'd never go anywhere else again .. thnx again Victoria and Cindy read more

Victoria and Ben did my mom and I's nails and WOW! 10/10 would recommend, will be coming back soon!

Wow! I'm so happy with my nails!!! First time customer here and I could not be more pleased with magic Mike! I explained what I was wanting and Mike recommended some changes and I'm so glad I trusted his experience. I've always wanted to try the hologram look but wasn't sure how to pull it off elegantly. But this was beyond my expectations. He is very meticulous with shaping and getting the look just perfect for you. Thank you so much, Mike! read more

Elite Nails & Spa - Thank you, Mike! Ombré dip with glitter and chrome accent. - Nail Salons Near Me - Grapevine, Texas

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Ben took excellent care of my mom and I today truly the best. Very professional and clean environment read more

Elite Nails & Spa - Ben took excellent care of my mom and I today truly the best - Nail Salons Near Me - Grapevine, Texas

Quan was very efficient and took time to care for my nails! Place is small and had friendly staff! I was done within an hour. Definitely coming back read more

I don't recommend this nail salon at all. If you show them a picture of what you want they tell you they can do it instead of being honest and simply tell you they can't. If the design is too complicated they should tell their customers they can't do it and suggest something easier for them. Spent a little over TWO HOURS at this salon to get my nails done and the results weren't good. They guy had to do my nails 2 times, the nails were uneven, lumpy, dip was spilling over cuticles and I got cut multiple times with the drill. I was very unhappy with the results, all they said was they can start over but that would be the third attempt and probably another 1-2 hours there. I called later and talked to the owner, he said he would refund me my money. I called the next day for an update on the refund and they owner said he was not going to do a refund, he said I could come in and they would do my nails again. I explained him I just want my money back so I can go somewhere else because I didn't want to spend another 2 hours and keep getting cut with the drill they were using. A little over 2 hours, bad results, owner didn't seem to care at all, no refund. Don't waste your time and money, just go somewhere else to get your nails done. I know there are a lot of other nail Salons that care about their customers. read more

Elite Nails & Spa - Nail Salons Near Me - Grapevine, Texas

I keep going back to this place thinking I won't have a bad experience but today was my last straw. For one, I was cut on my finger. Two, the lady moved my chair which was rude because I'm pregnant and had it set to my comfortability. Three, the towels that were wrapped around my feet were so hot I could hardly handle it! I left with my nails looking aweful! Won't be going back! read more

Elite Nails & Spa - Nail Salons Near Me - Grapevine, Texas

Ben has done my nails a couple times and does a wonderful job I'm really picky and like my nails to look a certain way he works with you to make sure you're getting what you want I highly recommend read more

Elite Nails & Spa - Ben - Nail Salons Near Me - Grapevine, Texas

The customer service was worth 5 starts. They are super nice. My powder dip usually lasts 3 weeks. Unfortunately, after about 1 1/2 weeks, my light pink started having an orange tinge to it. This has never happened before. I went there based on the Yelp reviews, but I probably won't return because it's quite far from my home. read more

Elite Nails & Spa - Light pink polish started getting an orange tinge to it after about 1 1/2 weeks. - Nail Salons Near Me - Grapevine, Texas

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I won't be back. I should have read the reviews before coming here but lesson learned. The inside wasn't very well lit and there were very few customers around. That should have been a sign for me to find another nail salon. The employees were friendly but that was the only positive about the experience. I'll be sticking with my usual salon for gel manicures instead of trying to save the drive since this one was close at the time. read more

This nail salon is family owned and operated. Such nice employees, and they very friendly and my nails look amazing! My new favorite nail place ... read more

Elite Nails & Spa - Nail Salons Near Me - Grapevine, Texas

I fell in love with this salon today ! They were so friendly and welcoming and did my nails so well ! I wanted something really festive and the claw kind of look and they got it perfect. I saw all the reviews and photos and I was not disappointed. I'm really happy I came and tried them I will go here from now on. They are family owned and very welcoming, funny and nice ! read more

Elite Nails & Spa - Nail Salons Near Me - Grapevine, Texas

This nail salon is under new management. During my last visit there the nail techs were all talking to themselves and pretty much ignoring the patrons. I no longer see or feel the great customer services that was once there. read more

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I'm sitting in the chair right now getting a pedicure and I'm happy with the service and the quality so far. The staff is super nice, they accommodated pedicures for the 6 of us and they have a huge selection of choices for pedicures and are reasonably priced. It's a small comfy little salon and they are very personable. There is no rush on getting you in and out. In fact, several people called and walked in and they told them they were a bit busy but they'd be able to take them in 30-45 minutes. We never felt rushed and our pedicures were also not rushed. Victoria is doing my pedicure and this massage is incredible. She has taken her time and is amazing. We learned they are a family owned and operated salon which is why they are so hospitable. We will definitely be returning and we may have just found our new go to nail salon (even if it is a little further away from where we live). read more

Excellent pedicure! The nail tech used hot stones for massage and did an awesome job. The staff is super friendly and welcoming. The salon is very clean and has a huge selection of colors. I highly recommend. read more