I've been to this nail salon before and have always had good experiences, which is why today's…read morevisit was especially disappointing. The service felt very rushed, and the quality of the work didn't match what I've received in the past. I got a full acrylic set, and the technician was extremely rough and aggressive during the process. The final result looks sloppy and not at all like what I asked for. For our pedicures, no callus work was done, which was actually the main reason we came in. I'm really hoping this was just an off day because I've had better service here before, but unfortunately this visit did not meet expectations.

Angela did my nails and I could not have been happier. They were able to fit me in last min which…read morewas what I needed. The service was great! I showed them exactly what I wanted and it it came better than I imagined. I chose a peachy color on arcylics. I rarely get my nails done, but if I do again. This is the place I would go back to! Perfect for my holiday to Australia/New Zealand. The staff were all very welcoming and the salon is a cute vibe.

Kevyn is the Best! Always provide great service always can have open conversations and love that…read moreKevyn is very precise and you don't have to keep saying what you want. Only issue is hard to book sometimes

I was so excited to take my two young daughters to get a manicure before our upcoming vacation &…read morehappy I found a place that offered a decent price for children's manicures. This was supposed to be an exciting experience for them as they've had their nails done only once before. I felt as though we were not warmly welcomed, that we were an inconvenience & that they were bothered by working with us on the designs/colors. Two out of three of the employees providing us service didn't really talk to us, socialize or engage with us. Zero smiles or thanking us for coming. We spent over $100 & left feeling disappointed with the quality of my own nails but more so the experience we had.

My favorite nail shop. I always go to them and they always fit me in and the pricing is very…read morereasonable.

Not worth the time and money. Worst pedicure I've ever gotten…read more I got basic gel pedicure... she made me bleed twice and shaved my big toe down so short I'm in pain. I told her I didn't want lotion or oil (very sensitive skin) I was charged $53 dollars for her to only scrub my feet all over with a nail brush.

I met a friend here for pedicures and had such a great time! The salon is quiet and on the smaller…read moreside, so I would recommend making an appointment. The whole atmosphere was just very relaxing. They have multiple different options for pedicure services and tons of gel polish to choose from. The nail techs were super friendly and we love how our pedicures turned out!

My nails turned out great! Super friendly and great service! My Mom, Sister and I had a great…read moretime together

I took my mom this afternoon for her nails. She had her…read moreappointment booked since last week. The place was short-staffed, so they made my mom wait 45 minutes after starting. When my mom asked questions about "how much longer it would take," the owner/manager became extremely frustrated. He ignored my mom as if she wasn't there and yelled at her. My mom is a sensitive person with concerning health issues. She was very hurt by this experience and traumatized. When asked if they didn't need our business, they told us to go away and never return. Extremely rude manager. We are never going back to this place again and would hope they treat their customers in a basic human manner. Ignore this place. They don't care about their customers. Here's what the manager/owner will do: Read the review and try to make excuses and present you with a totally different story. That's what he does all the time when people have negative experience at this place. If you don't believe, look at all of his reply to other people.

The women here are rude, not welcoming what-so ever. They…read morehardly focus on their jobs, and keep conversing to one another rather than paying any attention to my nails. While conversing with each other, they give me the impression that they are laughing at me because of the their body language. The prices are ridiculously high. Just don't come here. My mother & I were the only customers...FOR A REASON of course, I can see why they didn't have customers.

Super easy to book online! As soon as I walked in, I checked in on their kiosk and they brought me…read moreback right away. I had a basic pedicure with a gel manicure. It was very quick and comfortable. I didn't feel pressured or judged at any point for denying any additional stuff or asking for a different color or adjust shape: will return again.

Went here recently, a couple years ago this place was great! This time not so much. My nails got…read moreinfected a day later.

Love Le - she is the best! High quality and great conversation. I don't like going anywhere else.read more

I really wanted to like this place... but... there are a couple of things that need to be talked…read moreabout. I went there today to get a fill and called ahead which I could get in right away which was great. I walk in and I'm...the only one in there. I was a little alarmed but remained hopeful. As I was getting my nails filled I noticed Le, the owner working extremely fast on my nails... nail drill darn near full speed which is fine i appreciate that but SHE KEPT BUMPING MY CUTICLES...over and over to the point where I'm wincing every time the drill turns on. She kept telling me to relax but like... how could I? I wanted a simple flower design on 2 of my fingers as I showed her a picture and she explained that she wanted to do her own flower design instead so I settled with French on those fingers. What got me was that she also at some point in the service started filing the side of my thumb with a file like ouch why? Why do that? I will say my nails turned out pretty good but I don't agree with the saying beauty is pain when it comes to getting your nails done. It's supposed to be relaxing. The kicker... $75 dollars for just a fill. That was sort of the icing on the cake for me.

Went in for a pedicure today. I have gotten gel pedicures at a number of salons over the last 10 or…read moreso years, not once have I had a salon peel the gel off my toes until today. This clearly damaged my nails and she only stopped when I questioned her. I opted not to get gel after experiencing this because I don't want to have someone ever peel gel off my toes again. Gave it a 2 because the remaining pedicure was rushed but fine. They also don't have a dryer for normal polish, be warned. Editing to add further information after the owner replied: They peeled every single piece of polish off, this seems quite intentional to me and not best practice. A simple google search tells you this shouldn't be done.

Had a pedicure today. Went in with 2 other people. Got the expensive one (not doing that again). My…read morepedicure started 15 minutes after my other two friends. The lady with the bob style haircut was running around doing other things while I sat soaking my feet in the water. My other two friends got extensive massages on their legs. I got a little bit and when she found a sore spot she immediately move on elsewhere. My pedicure ended and I sat and waited for 10 minutes for my friends pedicures to end. . . The lady went and set up a manicure. Idk if she doesn't like doing pedicures, prefers manicures, was upset because I called in for 3 people and maybe she was called in.... She definitely didn't seem to want to be there giving me a pedicure. I was very polite and respectful. I bit my tongue because I really hate telling people how to do their jobs, but lesson learned maybe I need to speak up? The other two guys who were doing my friends pedicures did great ! Thanks boys (per my friends customers)!!!! Again. Definitely NOT worth the $100+ bucks may as well go elsewhere that they know that's what their job is and will focus on that task at hand.

This place never disappoints! The best mani/pedi experiences of my life have ALL been at this…read moreplace. Don't let its name fool you, it is not just any ordinary nail shop. I'm there 1-2 times a month, and each time I leave, my nails feel like they got the absolute SPA TREATMENT. Their materials and processes really do prioritize your nail HEALTH, and let me tell you, it is a tangible difference. Prose Nails is slightly pricier than your average nail shop, but SUCH a value, and their membership option makes it so convenient and fun!

tl;dr: *Significant* lack of quality control, did not read or take time to accommodate my requests…read moreor have a conversation about what was reasonable vs. I wanted to help decide what would be best. Full review: A friend recommended this nail salon--their Instagram and website looked great; I was excited to try them out. Called and made (2) back-to-back appointments--pedicure and manicure, said I was open to either regular nail polish or gel, but I wanted to talk to the tech to decide about a broken (natural) nail and what we could do about it. I also mentioned I had my own bottle of polish that I was hoping, but again, not insistent we use (regular, not gel). I asked for art on the manicure, and asked for no leg massage on the pedicure. I'd seen Prose has a membership program and I was interested since wedding season is coming up. Once I arrived it was a little awkward since my tech wasn't ready/available yet, but I figured that's normal and shrugged it off. The person who greeted me immediately handed me their gel options and when my tech (Bill) came out later and saw my regular polish bottle, told me we couldn't use it (it was glitter--I applied it over the gel after the appt). I wasn't surprised they pushed gel--nearly every salon I've been to does. The tech gave me a leg massage during the pedicure--so obviously either no note was made or it wasn't read prior to my service beginning. I could've said something and didn't, so I'll own that. The UV light kept turning off before the polish could cure, so I had to keep holding my foot up higher to try to set off the motion/proximity sensor or whatever was keeping it on. I noticed after the appointment the tech cut my two big toes at different lengths so more below-nail skin shows on my left toe than my right. I always leave my big toenails a little long before a pedicure so I don't make this exact mistake, and allow a professional to do it right--that didn't help me this time. For my manicure, the tech did fix my broken nail with a nail extension, but cut and shaped my middle finger nails into different shapes--the one with the extension is visually much pointer than my other natural shape. If he hadn't cut all but 1 of my finger nails down to match them, I would assume this couldn't be avoided but obviously it was just a lack of quality control/care. I could tell by this point that he was not going to be very good at the nail art and I'd wanted to ask to remove that add-on entirely so I could do it myself later or go someplace else for better service, but didn't. I told him I just wanted my thumbs done w/ art. We couldn't fit both of the nail stickers I'd brought and wanted, so we just did one on each thumb. Obviously w/ nail stickers, more topcoat has to be applied to cover and there are bubbles in my left thumb nail--fine--I've had that happen before. He applied too much oil all over my cuticles, told me to rub it in and then rushed over to tell the receptionist what services were done. The oil smelled good, but I hate the feeling of oil on my hands--to be fair I didn't tell them this, but he also didn't need to put SO much on that I could feel myself unintentionally rubbing it into my steering wheel on the drive home. Paying took a while since the receptionist had just arrived and seemed to be a little new to her role, but I'll admit that really isn't much of a irritation--I care more about the lack of quality of the mani/pedi. I will note that there was no tip option--if I missed it that's genuinely my mistake because I still would've tipped 10% or so--I don't believe in not paying gratuity. I accidentally provided a 5-star review when I was trying to get through the iPad process to pay (the iPad and the receptionist were not moving very quickly), so that was my mistake. I asked for a printed receipt but was told they'd email it to me (they did). I noticed once I got home that he didn't push the cuticles on my fingers back, so now I'm trying to decide if I should leave them (they look stupid), or push the cuticles up and then try to overlay my glitter polish to try to smooth over the look. I also have nail stickers that might cover this issue, but that wasn't the design I had in mind. My expectations were high, but I could've settled for good/average. I have all the tools at home to do nail art stickers, I just hate trying to get a good base down on my non-dominant hand, and a professional pedicure is always better than what I can manage at home. I fully regret calling and scheduling this appointment at Prose, but I am glad I know they aren't the right salon for me *now* instead of later this year when I need service done before wedding season.