I was shopping for a car and came across this dealership where I fell in love with this truck they…read morehad. The process was so painless they were more than accommodating at getting me approved. As long as they are in business, I will continue to shop with them! THANK YOU SO MUCH!

National auto sales was the absolute best! I was in and out and no money down! I got me and my kids…read morea reliable car. 2017 Nissan Altima. I sent my friend the next day and she was approved as well. They are so helpful and so welcoming

STAY AWAY or you will regret it bought a Hyundia Santa Fe…read more6-months ago had to replace the motor for $9000. Car cost $12000. I called the dealership to see what they would do about this, gave me the run around so I wrote several bad reviews in different places to inform people about buying a used car from them. Bad thing is there parent dealership is Everett Chevrolet so that says a lot about them to. Well long story short the dealership called me and ask what they could do to resolve this problem if I would take down the bad review. I told them not until they pay for the motor in the bad car they sold me. They should have known about this car before they sold it to me and knowed they had bad motor. I waited for there call finally had to call them said we will not do anything. Sorry Please think before you go there and read a lot of reviews as I should have . Thank you

I find it disappointing or even bordering on unethical the policy of the Hickory Used Car…read moreSuperstore dealership (associated with Everitt) on deposits placed to hold a car with intention to buy. About a month ago my friend made an offer on a 2020 Subaru that had already been on the lot for a month. An amount was agreed upon, dependent on the trade-in offer for her car. To hold the car, they requested and she provided a $100 deposit. One day later, she presented her car for assessment/offer. A deal was struck, including her trade in. The finance department tried but failed to obtain financing for her- this was the same day she brought in her trade, and 1 day after placing the deposit. The only reason she did not buy the car was failure to obtain financing. Yet in-spite of this reason and the brevity of the hold, this dealership chose to keep her deposit. They have every right to do so, and I have every right to warn potential customers what kind of management you will be dealing with. That car remains for sale on their lot today. I can't help but wonder how many offers on the car they received but had to turn down during the 24 hours that they held the car. Likely zero. Had she obtained financing but then backed out, that would be a different thing. Our sales rep Nick was fantastic to deal with and has no ability to change this seedy policy. One star given due to our sales rep, and one star for the efforts of the finance department. Zero stars for management and for common sense. There are plenty of alternatives for finding a used car- I recommend taking them.

Totally regret purchasing a car from Carmax Hickory, North Carolina. Purchased it on 88, they said…read morethey send me a hard metal tag. Never received it call. This is me having to take my time out of my day to call them Because not only unprofessional to the max. They are extremely ignorant. Once again, I'm recall again being put on for three minutes 14 minutes for the entire call until Tina, who is the rudest person I've ever done business with she lacks business savvy, she was missing on the day they taught manners and how to be professional. She was so rude.The guy before her said oh well things get lost in the mail. I said no we're not gonna use that one. This is the third time, oh well maybe since you live in an apartment things don't get there on time I said no that's not accurate. She stated that it was sent out 10 days later well I never received it they on the mail. I said no it's not the mail now months later so my son called last said oh you should've gotten did indeed , didn't receive it. To prove them wrong once again, didn't fit in your mailbox, I do have a mailbox and if we get anything larger than can fit in our mailbox, they put a key into your mailbox and I've had numerous things sent that way. Sounds like you're making one excuse after 100 more. Then Tina says well here's what you can. Do you go to the DMV, I've already been twice lady, had no problem title. So she wants me to make another errand to go to the DMV of all places and she said pay for it and then I will reimburse you we all know that putting all the work on me my my money numerous . Should've used Carvana. Also, I took the sticker off the back of my car my car not there so they use it for people to get free advertisement my car don't put a damn sticker on there of yours. The worst experience of my life.

The folks at the Hickory location are idiots! Do not attempt to sell a vehicle to them, as they do…read morenot know the DMV requirements for registration and titles. I was selling my car that was registered and titled in my trust, and had ALL of the legally required documents per NC statute and required by NCDMV. They declined to by it as they said I needed to show them the entire trust. Funny, Hickory Toyota had no problem buying my car and changing the title using the same exact documents I presented to Carmax. Do not go to Carmax, go to Mike Johnson's Hickory Toyota (a Carmax participant) first and save yourself time and frustration. They offer the same if not better price for your vehicle.

Bait-and-switch tactics, broken promises, and poor management. Very frustrating experience.read more

There online approval is a lie . I wasted 3 hrs at the…read morehickory location because i was told to pick out a car. I get there and tkidshey imediately .tried to get me finance with someone else not there company even after i told them no not to.well 3 hrs later no car wasted time the pre approval meant nothing. So beware shop else where do not wast your time. I wonder if the fact i am disabled change there approval. They charge high prices and high interest if you have bad credit you expect that but not the lies.. and wasted time. The manager got on the ph and give me the company line. I believe it was my disability that was the problem beware

Carroll is awesome to do business with. Honest car dealer that cares for his customers and will do…read morewhat he can to help them! Anyone In the market for a new car needs to give him a call and If he doesn't have it let him find you one. Thanks again!

From the owner: We specialize in selling like new Vehicles! Late model, low mileage vehicles....... without the…read moreadded Dealership mark ups or hassles! We hand select our inventory to provide you with the highest quality vehicles available!! Check us out today, you'll be glad you did!! We will change your opinion of buying a car...... you'll actually like coming here!!

If you're in search of your next vehicle, look no more! Colbert's Auto outlet is by far the most…read morehonest and dependable used car lot around! My husband and I have now purchased 3 cars from here and won't go anywhere else! We have never had any issues with any of our purchased vehicles. The staff is very patient, knowledgeable, quick and will make you feel like family from the moment you speak to someone! Don't waste your time going anywhere else but Colbert's Auto Outlet. You won't regret your decision!

Such a great experience buying a vehicle from Colbert Auto! My experience was so good that I sent…read moremy brother and good friend there. When I need another vehicle, I may have to drive back several hours to get one. Very trustworthy and reliable.

Cosmo Motors has pretty good sales service. The guys are nice, not pushy, and were very attentive…read more We ordered a vehicle over the phone and then came and picked it up. The car we bought was spotless and detailed very nicely. The showroom and parking lot is clean and inviting. Lots of really nice cars in there. The day we visited they had the grand opening of the diecast store inside. That place is cool. Many, many great diecast vehicles and other machines. It's a neat tie-in that is logical for the car dealer. Why not five stars? Because though we were assured that the car had been looked at closely and driven on the highway, we noticed a sound while driving it home. That didn't show up during the round the block test drive. Perhaps if that test drive had turned left we would have noticed. There was a small issue with some of the fender liner on the front passenger wheel-well that would only touch the tire when high-speed air forced it back onto the tire or during a heavy left turn. I've fixed the issue, and I'm grateful that it wasn't major because I had already bought the car as-is. It's a reminder that we need to be hyper-detailed when looking at/driving cars, either in-person or remotely.

Very poor response from one of the sales people in regards to a phone conversation regarding an…read moreoffer made on a Gladiator. I had a phone conversation and requested some more info. The sales person was helpful at that point. I requested an inspection and the salesperson suggested we come up with an agreed price first. I was ok with this. We talked over the phone and I offered 32500 for a vehicle listed at 33500 which is more than fair. The sales person said "why that amount" or something to that effect and I responded and said "because thats what I want to pay right now". He said "well I'm sure you'd want to pay 20k" and laughed. Then he claimed I owed sales tax even though I told him I live in a tax free state. We went back and forth over text and I told this person it was rude. I asked for the manager. He called me and tried to make it right. He was overall very nice but something stuck out to me. I asked for a best price and he sent me the exact price on the site with a dealer fee. No discount whatsoever and backed it up with the work they did to the truck prior to the sale and the fact that they are a "non negotiable dealership". Thats very strange to me. They arent Carmax nor do they have have it listed on their site about this. I still wanted the truck but this whole experience sat with me and im not spending a dime of my money towards a dealership who employs rude people as the manager said "hes young and hes said things before" and doesnt want to budge at all on their price after a fair offer was made. I thought others may want to read about my experience when ready to spend cash and buy a vehicle at almost the listed price.

I haven't been to a dealership in so many years I can't remember the last time but today I know…read morewhy! Took our Honda CR-V in for a recall on the passenger side air bag inflator. While they had it they did a multipoint inspection on it and Surprise, Surprise, Surprise as Gomer Pyle would say, found multiple things "wrong" with it to the tune of $922 in parts and labor including telling us the transmission fluid was brown and needed servicing. My wife said "Really? My husband just serviced the transmission less than a month ago" and at that point the service advisor started back peddling saying maybe it just looked that way because of the lighting! LMFAO!! I knew it was coming, as soon as we turned them down for the repairs, the high-pressure sales pitch started. Nothing will turn me off faster or lose my business quicker than someone pressuring me to buy something once I have already told them NO! Besides everything on the list IF it needed to be done I or my mechanic could have done it for a fraction of the price that Hendrick Honda wanted to charge to do it. Plus now we are getting letters in the mail at least once a week reminding us that "we need to schedule an appointment for our urgently needed repairs" I wonder how long we are going to continue to get these letters before they finally realize that we are not bringing the car back there ever again for any reason! I pulled the transmission dipstick after we got home and that was the reddest "brown" transmission fluid I have ever seen!! These dealerships will flat out lie to your face to try and make a buck. I may have been born at night, but not last night! Two stars only because the service advisor did reset our radio theft security code and set the time without charging us which shocked the hell out of me!

We had a wonderful experience at Hendrick Honda of Hickory. Vince and Art helped my daughter…read morepurchase her car and made the entire process easy, transparent, and stress-free. Both were patient, knowledgeable, and genuinely cared about making sure she felt comfortable and confident with her decision. As a parent, I really appreciated how supportive and respectful they were...no pressure, just great service. Highly recommend this dealership, and definitely ask for Vince and Art if you're looking for a smooth car-buying experience.

They are changing names from Peak to Leak Motors . I feel like I bought a mechanic special and…read moredidn't even know it

I've bought over 10 vehicles from them over 20 years. They have helped me build my credit. They…read morehave sold me warranties. They helped me through a bind I was in with family when they didn't have to I suggest everyone there

Had to buy my son an emergency vehicle, not did they overcharge me for the car they charged me for…read moreevery aspect of the transaction afterwards. The car worth was only 5200, they charged my son 7995! I had to do everything over the phone because I'm in nevada. Charged me 68$ to give them 2500$, 500$ fee for crap paperwork. I do not advise anyone to use this dealership AT ALL!

From the owner: Welcome to LA Motors of Hickory. When you're shopping for a pre-owned vehicle, we believe you need…read morea comfortable environment, with options in financing and high-quality service to feel confident and stress-free throughout the car-buying process. At our dealership you will find that great selection of dependable vehicles, and a team that speak English and Spanish to make the process easy and simple.