Had a scheduled appointment with Mich's Foreign Car Service Shop for my 2nd time getting service…read moreand the shop manager always impresses me with his kindness and knowledge. His customer service is beyond AMAZING and he how he shows up for his customers every single time! When I was there Thursday morning to get my yearly inspection done for 2026 and i had he gentleman top off my fluids in my vehicle. Not time yet for oil and filter change, so we checked just about everything else!

THEY ARE GREAT AT PUTTING LIPSTICK ON A PIG! THEN THEY GET TO CHARGE YOU AGAIN WHEN YOU BRING THE…read moreCAR TO THEIR SHOP FOR REPAIRS WHEN IT BREAKS DOWN. I truley believe Michs buys vehicles that have alot of issues, they put some "lipstick" on it and then they sell it. Shortly after you buy it, everything starts going wrong. They do offer a warranty. However, it typically does not cover whatever your vehicles issues are. At this point my best option is to park the POS and pay down on it until I can trade it. I will never deal with Michs again. Our 2019 740i has had over $13k in repairs since it was bought 6 months ago. That is not an exaggeration. If you buy a car from them, I would suggest at minimum looking at the CARFAX, and then take it to a trusted mechanic and have them go over it, before you buy (something my dumbass didnt do). Michs has a great setup, they make money from selling you a car, then make even more money from fixing it! Hell of a business model. Time to call the BBB.

Wow--what a great experience with Cars Plus Lenoir! Josh responded to my inquiry the very same day…read moreand followed through on everything I requested. I was looking for a specific car, and since I'm located in another state, I had a few concerns about the process. However, Josh made everything incredibly easy--honestly as simple as buying from Amazon. Once we decided to move forward with the purchase, the vehicle was delivered quickly and without any delays. The whole process was smooth from start to finish. If you're in the market for a specific car, I highly recommend calling this dealership first

So, these folks are definitely the opposite of high pressure. Called three times and applied for…read morefinancing for a vehicle through their website. No one ever called me back, no one bothered to tell me if the car I applied for a loan for was already pending a sale. They would say, I'll have someone call you, but no one ever did.

I ordered a 2023 Porsche Taycan from Andrea Ryder and Parker Grove, and they were a pleasure to…read morework with. I am located in CA and Andrea made the ordering process and delivery to Porsche Performance Center Los Angeles seamless. For those on the West Coast, I highly recommend ordering from Porsche Hickory and having it delivered directly from Germany to PECLA. Bonus: you get free lunch and racing experience with the delivery. I have bought and ordered cars from DTLA, McKenna, and Beverly Hills Porsche and always get the runaround on any in demand cars. Porsche Hickory not only delivered on my 2023 Taycan but also delivered on my 2019 GT3RS. My taycan is my fifth Porsche, and she already has my sixth order place with ETA in April/May 2023. I would not hesitate to reach out to her in the future. Highly recommended!!!

Bob at Paramount was truly and ally on our recent purchase. He was extremely patient and…read moreunderstanding as we worked through some unique circumstances and never once let us down. So happy to have found the right first car for my son in Hickory. Thanks Bob, will be back again in the future to get your hat trick of sales with us!

Ill be the first to say I'm not the easiest person to work with when it comes to buying cars for…read morevarious reasons. That being said I haven't even finished the process of buying my car from KT Auto and I already know I'll be looking at them first when I'm buying again. I'm in oregon 3 hours away and the entire process they have met and exceeded everything I could ask for. Sales was the best, online admin was fantastic and I cant begin to say enough good things while working with Dan Barlett in finance! Finance wizard! Being treated with respect, honor and integrity are easily all experiences you will recieve when working with this team! Just can't say enough about this dealership and crew! Shop with confidence and drive away with a smile was my experience.

We bought a truck from them and they were very friendly and honest. Tina and Kenny were great to…read morework with and we got a great deal!

We recently bought our second car from the Carguys. We are…read morevery happy with the whole procedure from beginning to end. I really nice bunch of guys. If there's anything that you need done to the car or anything that you want different on the car, all you have to do is talk to them, I learned years ago that you'll never know if you don't ask. Honestly if you're buying a car in the Lenoir area these guys we trust both cars were great car didn't have any issues through the whole purchase. They were concerned for my health and worked around my husbands and my schedule. It is hard to find a good place to buy a dependable car from, but we believe we have found it in The Carguys of Lenoir, NC. Friendly, Professional staff members. Reasonable prices Great selection Alex was our salesman this time around, he listened to me, he showed me the cars that fit our needs not his wallet! Thank you Alex and all the guys at Carguys!

First time walking on the lot to look for a car for my daughter was today. Never seen these folks,…read moredidn't even buy a vehicle from them today. I'm absolutely blown away by the attentiveness, thoroughness and focus they gave to my daughter and I. They stayed an hour after closing time to walk us through the entire process and history of the vehicle... then after we used up all THEIR time, and kept them away from THEIR families with no sale to show for it. They told us to "go home and pray about it, and let us know Monday morning what y'all want to do..." wait... what!?! Just to be clear, it was a $2500 vehicle. There isn't much wiggle room for Commission on this kinda deal. Super impressed. Thanks gentlemen!

We just moved here from TX, knowing I'd need a commuter car for work. And this was the first place…read moreI came and probably will be the only place I go! Criss the woman that sold me my new car, I'm telling you vibes were right off the bat. She was honest, transparent, funny, and truly made me feel like she had my back. Crystal from finance was phenomenal as well. Listened and even is helping me get some money back from a previous warranty. The GM Teudy (forgive my spelling) was courteous and felt like family! Overall definitely recommend. In and out in 2 hours.

Currently here for my first free service on my 25 Elantra Hybrid. Was told oil change and tire…read morerotation went great...only problem was they never actually rotated the tires! One of my tires had a red dot on it, as it was a new replacement after a flat. It was in the same position as when I drove in. Had an 11:00 am appointment and service took almost a full hour. Came out, signed their paperwork and saw the marked tire. Spoke with service manager Matt and he said they'd do it right away, sorry for my wait and that the tech (Colin Walsh) was an hourly employee and "would not be working there anymore starting Monday". I drove an hour to return to Flow, where I purchased the car in June, thinking perhaps loyalty would matter. I'm only 20 minutes from Modern Hyundai in Concord, so I'll be going there from now on, hoping they don't literally lie to the customer the way Flow did.

When I go somewhere to get my car worked on, I want to feel appreciated. I could go anywhere but I…read morechose you. I did not feel that way here. I go to Hendrick Honda in Hickory also. I feel appreciated there and they go out of their way to take care of me.

I am writing to formally express my disappointment and frustration regarding the service I recently…read morereceived for my 2019 Chevrolet Silverado. On May 31, I brought my truck to your dealership for three specific services: Engine oil and filter change. Transmission fluid and filter service. Diagnosis and repair of a recurring "Service Parking Brake" issue. At the time of drop-off, I clearly explained that whenever the Service Parking Brake message appeared, I would lose the ability to engage or disengage the electronic parking brake. I was informed that a diagnostic fee would be required, which I agreed to pay. After your diagnosis, I was told the parking brake actuator was the cause of the problem. Based on your professional recommendation, I authorized the repair and paid the invoice in full. Unfortunately, the exact same problem returned the very same day I picked up the vehicle. That Friday evening, I was stranded for approximately three hours at a gas station because the parking brake would not release. After disconnecting the negative battery terminal and waiting, I was finally able to get the vehicle moving again. I immediately attempted to contact the dealership. No one returned my calls. The following day, Saturday, the problem occurred again, leaving me stranded for an additional two hours. Once again, no meaningful assistance or callback was provided despite multiple attempts to contact the dealership through phone calls, voicemail messages, and your text messaging system. On Monday, I was finally instructed to bring the vehicle back Tuesday morning at 8:00 AM. I arrived as requested and once again explained the situation in detail. However, throughout the day I received no updates. By approximately 4:00 PM, nobody had contacted me regarding the status of my vehicle. I had to call myself just to obtain information. The following day was no different. I made multiple calls and received little to no communication. Eventually, I was informed that additional charges would apply for reprogramming a module. This was completely unacceptable. The vehicle was being returned for the exact same issue that I had already paid your dealership to diagnose and repair. I had already paid for the diagnostic process and the recommended repair. Any additional work required because the original diagnosis failed should have been handled under warranty and without attempting to charge me again. What is even more disappointing is that after all of this, the Service Parking Brake warning returned yet again immediately after I picked up the vehicle. At this point: I paid for a diagnostic procedure. I paid for the repair recommended by your technicians. I lost multiple days without my vehicle. I spent several hours stranded at gas stations. I repeatedly had to chase updates because communication was virtually nonexistent. I was asked to pay additional money for a problem that was never resolved. Most importantly, I still have the exact same issue today. Now is worse because even the engine light is coming on From my perspective, this does not reflect a proper diagnostic process. It appears that parts are being replaced based on assumptions rather than a conclusive root-cause analysis. A professional diagnosis should identify the actual source of the failure, not simply replace components and hope the problem disappears. I trusted your dealership because I expected factory-trained technicians, professional communication, and accurate troubleshooting. Instead, I have spent significant time, money, and effort and remain with an unreliable vehicle and the same unresolved problem. I am extremely disappointed with the level of service I have received and hope management takes this matter seriously.

I had my SUV 5 days when the transmission went out. Now mind you we bought it with the AS IS sign…read moreon it. We went back to see them thinking that they would tell us "it was our problem". They had it towed to their business, had it checked out and then confirmed it was the transmission. They had it fixed for us. We went and picked it up and it drove great until my grand daughter totaled it a week later. I keep checking their site hoping they will get something at my price point by the time my insurance check comes. I would buy another one from them. This is a really stand up business.

Great place to get a car. Family member was able to get affordable car with great serviceread more