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    Southeast Auto Group

    2.9 (24 reviews)
    Open 9:00 am - 6:00 pm

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    4 years ago

    I've bought three cars from these guys and plan to buy more! The vehicles are spotless and in A1 condition

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    13 years ago

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    Keffer Kia - obvious cracked front bumper on "PRISTINE!" car

    Keffer Kia

    (106 reviews)

    I had a wonderful experience at Keffer Kia Mooresville! Morris made my car buying experience…read moreseamless. I love my Carnival and have already recommended this location to friends. Couldn't be happier, thank you Keffer Kia!

    ust a reminder on how dishonest the people are. Timmy should read that How to be a Christian book…read moreon the shelf behind his desk. UPDATE V2: Went to court today. I lost!! Rick showed up with an invalid copy of the "We Owe" document showing they owe me nothing. He had the version of the document I signed before we signed the document reflecting the agreement to repair the suspension that I attached here months ago. His document was not in my package at all. It just goes to show they will not only lie to you but place their hand on a bible, and lie to a judge under oath. As I said previously...unethical and dishonest. I suppose I'm done.....Maybe I purchased a used GMC Denali from Keffer Kia. I got home and realized there was hail damage and remnants from highway paint, and broken running boards. During the purchase we found a suspension problem and in writing they agreed to repair the issue. After a couple of BBB complaints they agreed to finally take the truck in. I got the truck back after almost 3 weeks and nothing but the partial hail damage repair. The costliest part (the roof) was never touched. I still have the suspension problem and now have to hire a lawyer. On 10/22 I asked for the gap insurance and service plan to be cancelled ($5500). They claim they sent a refund to the bank but as of today 2/5 It is still not showing credited to my account. They gave me an image of a check but that means nothing. I can write a check for a million dollars and put it in my desk drawer and it means absolutely nothing. Jason told me the sales folks were suppose to inform any prospective buyer the auto assist running boards were broken. That was not disclosed to me until 2 months after I purchased the truck. Really disappointed and unhappy I have to get a lawyer involved but I've tried everything to reason with them. I have been buying cars since before most of these folks were born and these people are the most dishonest and unethical people I have ever worked with. I'm left with $2500 for hail damage, $2300 for suspension repair, and $1900 for running boards. I already spent $800 trying to remove the highway line paint. UPDATE: Tired of playing. I paid to have a lawsuit filed today.- 2/6

    Randy Marion Subaru - pod coffee, sink, and tires

    Randy Marion Subaru

    (58 reviews)

    I genuinely can't recommend this place enough! Five stars all around! I called many places in NC…read morelooking for the right Subaru dealer and best quote. Aaron gave me the best quote upfront, and kept to his word along the way. Even after negotiating with other dealers significantly closer to me, I could not get the quote Aaron gave me. He was so trustworthy and easy to work with. Buying or leasing a car from a dealer can be a very stressful experience, so I highly recommend working with Aaron to find the right fit. I absolutely LOVE my car and I'm so happy that I made the two hour trek to a place that I felt was so wonderful to work with. They will have my business as long as I'm in NC!

    Experiences: 5 Stars for Sales, 1 Star for Finance**…read more If you are going to buy a vehicle at Randy Marion Subaru, you need to do two things: Ask specifically for Josh Toler in sales, and brace yourself for Keeley Murphy in the finance office. I recently purchased a 2026 Subaru WRX Premium for my son. My experience with my sales consultant, Josh Toler, was an absolute 10/10. I am a very detail-oriented buyer; I calculate my own taxes and fees down to the penny and negotiate strictly on the Out-The-Door price. Josh was incredible. He didn't play the typical dealership games, he didn't try to hide numbers, and he was completely transparent. He even communicated with me on his actual day off to ensure my exact target price was approved and ready for a 5:00 PM closing. He is honest, straightforward, and earned every bit of a 5-star rating. Unfortunately, the Finance Manager, Keeley Murphy, completely ruined the vibe of what should have been a celebratory milestone. We went into the back office with our agreed-upon numbers and our down payment ready. The second we politely but firmly declined his pitch for extended warranties and protection packages, his entire demeanor flipped. The friendliness instantly vanished, and he became completely dismissive and cold. It was a very obvious *"let's just get this over with"* attitude, treating us like a chore he had to rush through simply because we weren't buying his high-margin extras. He then tried to stall the delivery by claiming we didn't have the "proper" insurance binder required to release the car. We didn't let that stop us--we simply went online and generated the exact required insurance documents right then and there. Yet, even after handing him exactly what he asked for to finalize the deal, his attitude remained completely checked-out and transactional. It is incredibly disappointing that after such a smooth, honest negotiation with Josh, the final step of the process was handled by someone who clearly stops caring about the customer experience the second they realize they aren't making a back-end commission. **The Verdict:** Go see Josh Toler. He will treat you with respect, work hard for you, and shoot you straight. But when it is time to sign the paperwork, be prepared to hold your ground, double-check your math, and don't let Keeley Murphy's dismissive attitude ruin the excitement of your new car.

    Lake Norman Hyundai

    Lake Norman Hyundai

    (207 reviews)

    my experience with Lake Norman Hyundai last Monday was phenomenal. Richard Marsh, the sales rep who…read moregreeted me and my friend when we walked in, was absolutely wonderful. No push, just information and he answered a ton of questions patiently and cheerfully. He was really awesome. Turned out that going in for information and leasing a car was absolutely in the plan and that subject was thoroughly discussed, pros and cons. Everyone from the manager to Richard to the finance guy were patient and wonderful. I had purchased a Hyundai Sonata, '08 I think, back in 2010 at Lake Norman Hyundai and I had an extremely positive experience over the years with that vehicle and the dealership, et cetera. I love my car and I love the fact that I can message Richard or call is right there to help even after the deal is done the papers are signed. I made an appointment with him on Wednesday to go up and go over the myriad of features in the car and he spent two hours with me, sitting in my car out front of the dealership going over absolutely everything.

    My husband and I couldn't be more pleased with our purchase experience at Lake Norman Hyundai…read more Garrett, our salesman provided top notch professional, caring, informative service from start to finish. From the test drive to communicating in detail throughout the paperwork process, then sitting in the car and reviewing how to set up all the features in our new Tucson hybrid. He consistently left us feeling we made the right choice stopping in to LNH that day. Even after we noticed an unfamiliar sound after driving, he told us to bring the car back in to have it checked that same day and the service tech rode with us and explained why the sound was different from what we were used to. We have had many car purchases both being in our mid sixties and this experience by far was by far the best. We highly recommend Garrett and LNH!

    Southeast Auto Group - car_dealers - Updated May 2026

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