STAY AWAY or you will regret it bought a Hyundia Santa Fe…read more6-months ago had to replace the motor for $9000. Car cost $12000. I called the dealership to see what they would do about this, gave me the run around so I wrote several bad reviews in different places to inform people about buying a used car from them. Bad thing is there parent dealership is Everett Chevrolet so that says a lot about them to. Well long story short the dealership called me and ask what they could do to resolve this problem if I would take down the bad review. I told them not until they pay for the motor in the bad car they sold me. They should have known about this car before they sold it to me and knowed they had bad motor. I waited for there call finally had to call them said we will not do anything. Sorry Please think before you go there and read a lot of reviews as I should have . Thank you

I find it disappointing or even bordering on unethical the policy of the Hickory Used Car…read moreSuperstore dealership (associated with Everitt) on deposits placed to hold a car with intention to buy. About a month ago my friend made an offer on a 2020 Subaru that had already been on the lot for a month. An amount was agreed upon, dependent on the trade-in offer for her car. To hold the car, they requested and she provided a $100 deposit. One day later, she presented her car for assessment/offer. A deal was struck, including her trade in. The finance department tried but failed to obtain financing for her- this was the same day she brought in her trade, and 1 day after placing the deposit. The only reason she did not buy the car was failure to obtain financing. Yet in-spite of this reason and the brevity of the hold, this dealership chose to keep her deposit. They have every right to do so, and I have every right to warn potential customers what kind of management you will be dealing with. That car remains for sale on their lot today. I can't help but wonder how many offers on the car they received but had to turn down during the 24 hours that they held the car. Likely zero. Had she obtained financing but then backed out, that would be a different thing. Our sales rep Nick was fantastic to deal with and has no ability to change this seedy policy. One star given due to our sales rep, and one star for the efforts of the finance department. Zero stars for management and for common sense. There are plenty of alternatives for finding a used car- I recommend taking them.

Carroll is awesome to do business with. Honest car dealer that cares for his customers and will do…read morewhat he can to help them! Anyone In the market for a new car needs to give him a call and If he doesn't have it let him find you one. Thanks again!

From the owner: We specialize in selling like new Vehicles! Late model, low mileage vehicles....... without the…read moreadded Dealership mark ups or hassles! We hand select our inventory to provide you with the highest quality vehicles available!! Check us out today, you'll be glad you did!! We will change your opinion of buying a car...... you'll actually like coming here!!

Would not recommend them. Unfortunately, I had a very disappointing experience with my car…read moreservice. Overall experience did not meet my expectations. Explanation that was given as to reason my vehicle was given was there was not even what they wrote down to be checked out or tried to tell my warranty company. Communication was poor, and the service was not as reliable as promised. I expected better customer service and attention to detail. I hope the company takes this feedback seriously and works to improve its service for future customers.

Idk how u can buy a car from a company 2 months ago and get an extended warranty just for them to…read morego ring around the rosey on fixing ur broken car or making things right for a veteran. I've talked to 10+ people and somehow no one has time to help a customer don't buy from hickory Chevy unless u wanna get fucked

I ordered a 2023 Porsche Taycan from Andrea Ryder and Parker Grove, and they were a pleasure to…read morework with. I am located in CA and Andrea made the ordering process and delivery to Porsche Performance Center Los Angeles seamless. For those on the West Coast, I highly recommend ordering from Porsche Hickory and having it delivered directly from Germany to PECLA. Bonus: you get free lunch and racing experience with the delivery. I have bought and ordered cars from DTLA, McKenna, and Beverly Hills Porsche and always get the runaround on any in demand cars. Porsche Hickory not only delivered on my 2023 Taycan but also delivered on my 2019 GT3RS. My taycan is my fifth Porsche, and she already has my sixth order place with ETA in April/May 2023. I would not hesitate to reach out to her in the future. Highly recommended!!!

Bob at Paramount was truly and ally on our recent purchase. He was extremely patient and…read moreunderstanding as we worked through some unique circumstances and never once let us down. So happy to have found the right first car for my son in Hickory. Thanks Bob, will be back again in the future to get your hat trick of sales with us!

My fiancé and I found a car we liked online and drove an hour to Paramount to purchase it. From the…read moreinitial phone call, to the final sale and financing of the car, everyone was extremely nice and knowledgeable. I didn't feel pushed, I was educated on the purchasing options and they even looked up my fiancé's car to see if he wanted them to buy it from him. I've heard car buying can be exhausting, but this was truly a great experience. I would recommend Paramount to anyone looking for a new or used car.

My husband and I purchased a Pre-owned 2015 Toyota Forerunner Limited from this dealership on March…read more29, 2019. Having owned a business ourselves, I think the first thing a potential customer might wish to know is. "Would we do business with this dealership again?" Categorically, we would! We looked for a long time before we found the vehicle we wanted, having strict criteria to combat the sometimes less than certain history of a pre-owned vehicle. The sales team was courteous, clear on the end pricing structure and as an added benefit, ended up beating out even our credit union for financing. We wanted an independent mechanic to look over the vehicle, They were absolutely fine about that. We felt them to be forthright & clear. We discovered a minor problem 2 days after the sale and contacted them. Though they had no legal obligation to do so, they fixed the door lock. We were impressed by that and it is the reason for this review. Vehicles are a big financial commitment these days and that was impressive; so impressive that I wanted to share our experience.

They are changing names from Peak to Leak Motors . I feel like I bought a mechanic special and…read moredidn't even know it

I've bought over 10 vehicles from them over 20 years. They have helped me build my credit. They…read morehave sold me warranties. They helped me through a bind I was in with family when they didn't have to I suggest everyone there

Bait-and-switch tactics, broken promises, and poor management. Very frustrating experience.read more

There online approval is a lie . I wasted 3 hrs at the…read morehickory location because i was told to pick out a car. I get there and tkidshey imediately .tried to get me finance with someone else not there company even after i told them no not to.well 3 hrs later no car wasted time the pre approval meant nothing. So beware shop else where do not wast your time. I wonder if the fact i am disabled change there approval. They charge high prices and high interest if you have bad credit you expect that but not the lies.. and wasted time. The manager got on the ph and give me the company line. I believe it was my disability that was the problem beware

UPDATE (Monday 7/16): Rudi, the GM called me and was very helpful, and wanted to make things right…read morefor us. They were able to replace the car at no extra cost to us, in fact we will get some money back because the first Taos had specialty paint and rearview mirror, which made a standard issue SE with the Blind Spot Monitoring and Rear Traffic Alert vehicle less expensive. They even delivered the replacement car and took the first one back to the dealership, so we didn't even have to leave our house. I could not have asked for a better response, and while our sales person wasn't able to make this happen, he put us in contact with Rudi the very next day when Rudi was back in the office. Other than feeling unheard when I expressed my discontent over the missing features, everything about our experience with Paramount was very good. The initial shopping and purchase process of the car was smooth and the lengths they went to to make it right give us confidence in updating our review to 5 stars and recommending Paramount Volkswagen. ~~~ We bought a 2024 Taos SE this past Friday 7/12. The dealership website listed all the standard features (two of which were top of our priority list in our car search - blind spot monitor and rear traffic alert). There was no mention anywhere of any missing standard features. Only after buying the car and driving it home did we think these features were not working. After double checking the window sticker, which did have them listed under the Standard Features, but in the Packages & Options section of the sticker it notes the car was NOT equipped with these features. We contacted our salesperson, Fox, to ask about these missing features and got absolutely nothing but empty apologies. He said if he'd known they were important to us, he would have mentioned they were not included. He knew we were driving over an hour to get the car - and they are STANDARD features - why would a customer need to ask to double check that standard issue safety features are included, especially if they're listed on the dealers own website? The car drives nice but I'm extremely upset that two important safety features are missing and the dealer is all too happy to have our money and not interested in doing anything more than saying "oh, sorry". Return business and word of mouth business - that apparently means nothing to this dealership. I wish I'd seen the other reviews here before going there. Apparently many other VW dealerships in the Charlotte area are way better. Live and learn for us, and I hope these reviews help you avoid the lack of customer care at Paramount. Go elsewhere.

I am extremely grateful for the service center here, after a routine oil change, I experienced an…read moreissue that damaged my skid plate due to incorrect reassembly. I worked with the service manager Heather and she took great care of me, while honoring her word! This gained my upmost respect, and honestly earned my life long business! Thank you so much to Heather and team for following through on this!