Ask for Andrew V!!!!…read more Real Review from A Real Customer!!! Ask for "Andrew V", he is Top Notch! He went out of his way, above and beyond, to help me make the right decision, not try and sell me a car. He fought to get me a great deal. Seriously, ask for Andrew!!! You'll thank me

STAY AWAY or you will regret it bought a Hyundia Santa Fe…read more6-months ago had to replace the motor for $9000. Car cost $12000. I called the dealership to see what they would do about this, gave me the run around so I wrote several bad reviews in different places to inform people about buying a used car from them. Bad thing is there parent dealership is Everett Chevrolet so that says a lot about them to. Well long story short the dealership called me and ask what they could do to resolve this problem if I would take down the bad review. I told them not until they pay for the motor in the bad car they sold me. They should have known about this car before they sold it to me and knowed they had bad motor. I waited for there call finally had to call them said we will not do anything. Sorry Please think before you go there and read a lot of reviews as I should have . Thank you

Carroll is awesome to do business with. Honest car dealer that cares for his customers and will do…read morewhat he can to help them! Anyone In the market for a new car needs to give him a call and If he doesn't have it let him find you one. Thanks again!

From the owner: We specialize in selling like new Vehicles! Late model, low mileage vehicles....... without the…read moreadded Dealership mark ups or hassles! We hand select our inventory to provide you with the highest quality vehicles available!! Check us out today, you'll be glad you did!! We will change your opinion of buying a car...... you'll actually like coming here!!

I had a good experience buying a used car from this dealership. Dennis helped me, even though I had…read morevery limited time on my hands. He made it easy for me to buy a car with my busy Schedule. The car was for my teenage daughter so it had to be a safe vehicle. Dennis let me check out all the mechanicals I needed to before I purchased. I would recommend this Dealership to others.

Idk how u can buy a car from a company 2 months ago and get an extended warranty just for them to…read morego ring around the rosey on fixing ur broken car or making things right for a veteran. I've talked to 10+ people and somehow no one has time to help a customer don't buy from hickory Chevy unless u wanna get fucked

I ordered a 2023 Porsche Taycan from Andrea Ryder and Parker Grove, and they were a pleasure to…read morework with. I am located in CA and Andrea made the ordering process and delivery to Porsche Performance Center Los Angeles seamless. For those on the West Coast, I highly recommend ordering from Porsche Hickory and having it delivered directly from Germany to PECLA. Bonus: you get free lunch and racing experience with the delivery. I have bought and ordered cars from DTLA, McKenna, and Beverly Hills Porsche and always get the runaround on any in demand cars. Porsche Hickory not only delivered on my 2023 Taycan but also delivered on my 2019 GT3RS. My taycan is my fifth Porsche, and she already has my sixth order place with ETA in April/May 2023. I would not hesitate to reach out to her in the future. Highly recommended!!!

Bob at Paramount was truly and ally on our recent purchase. He was extremely patient and…read moreunderstanding as we worked through some unique circumstances and never once let us down. So happy to have found the right first car for my son in Hickory. Thanks Bob, will be back again in the future to get your hat trick of sales with us!

I've bought over 10 vehicles from them over 20 years. They have helped me build my credit. They…read morehave sold me warranties. They helped me through a bind I was in with family when they didn't have to I suggest everyone there

ABSOLUTE SHIT SHOW!!! Ima struggling mama of 3under3 and…read moreneeded to downgrade my 4Runner to get a cheaper vehicle and a check so I could get a roof over my kids heads this winter. I traded them a very nice 4Runner they now have priced @ $18,000 and in return I get a shitty Honda pilot and a $5000 check and 2 days after I traded them their "temporary fix to fool customers to buy their junk" failed because now transmission slips and jerks. These people have no heart and don't care about making sure you're in something reliable all they care about is $$$$$$. I went up there to ask about my options and they told me I had no options and got rude and up in our faces and told us to get off there property and called the cops on us. They also told me it's never been wrecked. I found the carfax on it and it definitely has. The guys here are very pushy and rude and highly disrespectful and refused to help us out. Now it's pretty much winter and I'm out of a car and now have to start over. I can't even take babies to doctor appts or there therapy appts. These are true scum bags!!! Horrible Customer Service DO NOT WASTE YOUR TIME HERE!!!!!

There online approval is a lie . I wasted 3 hrs at the…read morehickory location because i was told to pick out a car. I get there and tkidshey imediately .tried to get me finance with someone else not there company even after i told them no not to.well 3 hrs later no car wasted time the pre approval meant nothing. So beware shop else where do not wast your time. I wonder if the fact i am disabled change there approval. They charge high prices and high interest if you have bad credit you expect that but not the lies.. and wasted time. The manager got on the ph and give me the company line. I believe it was my disability that was the problem beware

First day driving off the lot, check engine light popped on and then started to flicker like crazy…read more The CEL light had been "shorted" out somehow causing a check engine code for that circuit and a po420. Next day turbo code comes on, po299 turbo under boost. I take it back to them under there 30 days 1000 mile warranty. Did not like the customer relations guy at Tech 3-there repair shop. The lady upfront at tech 3 was very professional and well liked. After being lied to from the customer relations guy at Tech 3-he said turbo wasn't working because engine was 2 quarts low-what a lie....turbo is fed oil from oil filter, secondly the car can't tell its 2 quarts low on oil, only that its really low on oil. Needless to say, a week and half later they bring the car to the dealership with the same check engine light for turbo boost low, and my bluetooth system is no longer functioning properly since they took car for the week and half. During the time in the shop, they said they replaced the turbo and supposedly a pcm. During pickup at week and half, the turbo was not new, and salesman stated they put a used $500 turbo on......there $500 on amazon new with 2 year warranty. So to sum this after two weeks of buying a car, they've made bluetooth not work properly, didnt fix turbo issue, very suspicious of the CEL being shorted out during first 3 days of having car-per my scanner, being lied to constantly by either corporate office finance manager or guys at tech 3 shop, and last but not least, they have no loaner cars for when your cars in there suspicious shop. I just like others expect truthfullness, and for them not to be shady.

UPDATE (Monday 7/16): Rudi, the GM called me and was very helpful, and wanted to make things right…read morefor us. They were able to replace the car at no extra cost to us, in fact we will get some money back because the first Taos had specialty paint and rearview mirror, which made a standard issue SE with the Blind Spot Monitoring and Rear Traffic Alert vehicle less expensive. They even delivered the replacement car and took the first one back to the dealership, so we didn't even have to leave our house. I could not have asked for a better response, and while our sales person wasn't able to make this happen, he put us in contact with Rudi the very next day when Rudi was back in the office. Other than feeling unheard when I expressed my discontent over the missing features, everything about our experience with Paramount was very good. The initial shopping and purchase process of the car was smooth and the lengths they went to to make it right give us confidence in updating our review to 5 stars and recommending Paramount Volkswagen. ~~~ We bought a 2024 Taos SE this past Friday 7/12. The dealership website listed all the standard features (two of which were top of our priority list in our car search - blind spot monitor and rear traffic alert). There was no mention anywhere of any missing standard features. Only after buying the car and driving it home did we think these features were not working. After double checking the window sticker, which did have them listed under the Standard Features, but in the Packages & Options section of the sticker it notes the car was NOT equipped with these features. We contacted our salesperson, Fox, to ask about these missing features and got absolutely nothing but empty apologies. He said if he'd known they were important to us, he would have mentioned they were not included. He knew we were driving over an hour to get the car - and they are STANDARD features - why would a customer need to ask to double check that standard issue safety features are included, especially if they're listed on the dealers own website? The car drives nice but I'm extremely upset that two important safety features are missing and the dealer is all too happy to have our money and not interested in doing anything more than saying "oh, sorry". Return business and word of mouth business - that apparently means nothing to this dealership. I wish I'd seen the other reviews here before going there. Apparently many other VW dealerships in the Charlotte area are way better. Live and learn for us, and I hope these reviews help you avoid the lack of customer care at Paramount. Go elsewhere.

Learned today that the good folks at Paramount (especially our salesperson) was supposed to supply…read morea front license plate bracket for our 2022 Taos. They haphazardly put a piece of plastic on the front of the car with mismatched screws. Turns out they didn't use the correct part and we just spent $81 for the correct bracket at another dealership. After buying many cars and owning 5 VWs in the family, this in by far the worst performing dealership we have used for a purchase. It's not always about price. Service, integrity and honesty also factor into a buy decision.