Buyer Beware - Caution Needed at LA Motors in Hickory, NC I purchased a black 2018 Audi A5 from LA Motors and had a disappointing experience. During the test drive, I noticed the passenger-side tire was low on air and the dashboard flashed a "Transmission Malfunction" warning, which disappeared after restarting the car. I brought these issues to the manager's attention, asking if they could inspect the car to ensure it was in top condition. He assured me the tire just needed air and that the car was in perfect working order. It's worth noting that this dealership doesn't provide a Carfax report; instead, they use an Experian report, which may not be as comprehensive. Despite my concerns, I completed the purchase. A week later, the "Transmission Malfunction" warning reappeared, and the car began driving sluggishly. I immediately called the dealership and spoke with Tammie, who said the manager would return my call, but I never received a response, even after following up multiple times. I took the car to an imported transmission specialist in Charlotte, NC, where I learned that the transmission fluid was low, the pan was leaking, and the passenger front tire was damaged. They recommended replacing the gear control box, gaskets, fluid pan, and front tire--a repair estimated to cost around $6,500. After paying $24,315.45 for this car, I encountered these serious issues less than a month after purchasing it. The lack of response from LA Motors and the unexpected repair costs left me extremely disappointed. Advice for Potential Buyers: If you're considering purchasing from this dealership, have the vehicle thoroughly inspected by a trusted mechanic before completing the sale. Be aware that assurances from the staff may not cover potential issues, and you could end up with costly repairs shortly after purchase. read more

I will never buy a car from this place EVER AGAIN if I could give them 0 stars i would. I purchased a 2010 GMC Arcadia on a Friday the very next day the check engine light came on. Got that looked at to find out the thermostat isn't functioning properly. The trunk stopped working and automatically opening and closing and then Sunday in the same week the truck just stopped working. It doesn't start or turn over nothing. I called and spoke with Jorge to see about getting it fixed. He gave me the run around oh we only have a part time person and he's not here. Called the following Monday and spoke with Alex he also gave me the rub around. Finally I got a hold of them on Tuesday 2/1/22 for them to play phone tag with me. They told me at 11am that they were going to have a mechanic come down to look at it 10 hours later one Finally showed up with only ONLY a battery even though I told them it's not a battery issue. This is the worst dealership I have ever been to and I would advise you all to go somewhere else. read more

Please come here!!!! My family member recommended this place to me because they had great service. Came here and they did not disappoint!! Great place to buy a used car. read more

I would definitely recommend coming here, Jorge is amazing and helped me get into the car I wanted. Thank you LA Motors for everything you've done for me. read more

The worst experience I've ever had with a dealership. Avoid this place. Especially if you're looking for an honest dealership.

Had a great experience very kind and friendly. I recommend this dealership to any one looking for a new car.

Had a great buying experience, love my jeep!