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    Cosmo Motors

    3.0 (53 reviews)
    Closed 9:00 am - 3:00 pm
    Updated 3 weeks ago

    Services - Cosmo Motors

    Auto brake repair

    Auto engine repair

    Auto general diagnosis

    Auto HVAC repair

    Cosmo Motors Photos

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    Recommended Reviews - Cosmo Motors

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    Reviews With Photos

    Lavinia I.

    I recently purchased a vehicle from Cosmo Motors and traded in my Porsche 911. The on site experience was good, didn't take long and the reps were friendly. Had it not been for the rest of this review, I would have given them 5 stars. My frustrations began a month after the transaction when I was charged for both my new vehicle as well as the one I sold a month prior. I called CM about it and they said that their third party processor didn't receive the paperwork. Ok...regardless of the reasons, I was out over $800 that I had to wait to get back once the issue was resolved. According to my bank, I was still the owner and financially responsible for the vehicle I no longer had in my possession. I had to keep calling back to get updates on the issue as I was not contacted when I was told I would be. By month two, the payment for the sold vehicle was due again. My bank still showed it had not been paid off. I finally spoke to the GM there who helped expedite the paperwork and I didn't have to make a second payment on the old car. But overall, I had two frustrating months trying to figure out how to get my old car paid off and my money back. When the paperwork finally got resolved, it was weeks after the sale so the payoff changed but I was still stuck paying the interest because the bank held me responsible, which I don't think is fair. The car was no longer in my possession so I shouldn't have had to keep paying anything on it. I'm out over $200 because of their paperwork mixup. I liked the guys who work there but I am giving an honest review based on my experience. I won't tell anyone to not buy from them, but be cautious and maybe do a follow-up a couple weeks later to verify that their paperwork got processed.

    H W.

    I had a great experience here! Thanks Storm! Do you hate the often sleezy, pressured feeling you get from other dealerships? Then come to Cosmo. I drove up from Charlotte and they were a pleasure to buy from. Really easy to work with. Very happy with the experience. Looking to make a few aesthetic updates to the car soon. Tell Cosmo's friend (the previous owner) that I will treat her well! Thanks again!

    Rear Tire edge of tread cut to shreds - same on both sides
    Keith T.

    Let me start by saying, I love the car... buuut, the after care of this dealership is VERY VERY poor, so take your chances - I wouldn't again. Bought a 2013 Dodge Viper, drove 9 hours to get it, the day before going down the salesman told me the "tires rub a little" - mmm thought I but Ok - I'll take a look. Getting there I looked over the car (and tires) all looked OK - took the car for a 1/2 mile test drive, rode Ok no rubbing so I bought the car. Still told that "these tires are special race tires and they bulge more than the originals so they may rub a little" ok drove the car home - 9 hours of every bridge and undulation the rubbing was painful. Got home and looked to see if I could tell where the rubbing came from - well - the rear tires are cut to shreds on the outside of the tread (cut to shreds) - I check the sizes the tires on the rear are undersize (345 and not standard 355) but the tires on the front are 305 and not the standard 295... anyway, this isn't going to get through inspection so I reach out to Cosmo and they tell me "They are the tires you need to drive the car" I explain that they may be stickier tires but they are now in an unsafe condition - their response "you can't put stock tires on a car like this it won't drive properly" I try again to explain that the tires are cut - the response "well if you don't like the car we will just take it back" - OK so I'll take the return and get my trade in back - I think they were surprised when I said that because the response is - "well we can't it's already been processed, but we will buy the car off you" yeah right at a nice depreciation for a weekend drive.... Bottom line all I was asking was Cosmo to "help" with the cost of new tires ($1700 out of my pocket when I just dropped $110,000 on the car) - if they had offered to even meet me halfway that would have been a gesture and changed the tone of this review - but it seems every little cent matters to Cosmo. Last note - the Carfax indicated that they did a "service" on the car before selling it - seems a Cosmo service does not include an Oil Change - again - skimping on basics on a $110,000 car is very "cheap". Buyers beware - basically nice cars but ZERO, Nada, Nothing, Nil customer support after the fact - you bought it - shame on you.....

    2001 BMW M5

    I've been doing business with Cosmo Motors since 2005! I bought a almost new Toyota Avalon with 5000 miles and it is still being driven today with over 250,000 plus miles on it. All service done at Cosmo's. Since 2005, I've bought multiple used vehicles that Cosmo himself picked for me. A 2004 Toyota Sequoia, 2004 BMW X5, 2007 Chevy Tahoe, 2001 BMW M5, 2009 Jeep Wrangler Rubicon and most recently a 2020 Jeep Gladiator! This dealership can do anything you want to customize your vehicle. The service team has done regular maintenance and normal wear and tear repairs for my vehicles, after all I purchased many high end vehicles that were older but the price fit my budget and the vehicles were amazing. This dealership is top notch. The sales team, finance manager Chance, Winston in service and Cosmo himself are fantastic to deal with! The Dealership itself is clean and they have an amazing saltwater fish aquarium in the waiting area. If your thinking about buying a vehicle don't hesitate to check out Cosmo Motors! Best prices, great hard to find vehicles that are very clean! I assure you as a repeat customer, you will not be disappointed!

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    3 years ago

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    9 days ago

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    8 months ago

    Warning: Bought a Volkswagen here - oil leak, rust painted over, no original key, no spare tools. Nightmare car. Do not trust this place.

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    1 year ago

    Stop scrolling and go get that car from Cosmo. Cosmo, Matt and his team were excellent, but the car was way better than expected....

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    8 years ago

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    8 years ago

    Business owner information

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    Kevin H.

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    5 years ago

    This car dealership is amazing all the antique cars with low miles mint condition just amazing you can't go wrong five stars plus

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    6 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Cosmo Motors

    Review Highlights - Cosmo Motors

    The sales team, finance manager Chance, Winston in service and Cosmo himself are fantastic to deal with!

    Mentioned in 10 reviews

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    Randy Marion Sav-A-Lot Hickory

    Randy Marion Sav-A-Lot Hickory

    (26 reviews)

    I went in with cash to buy today. Drove the vehicle and made an offer although it needed some help…read morewith several things. The price on the vehicle was 9984 and I offered 8500 realizing that there would be a counter from them. Much to my surprise the sales guy comes back with a counter offer of 15,370 over 50% mark up from what it was listed for online and on the window. Who does business like this? I was so offended by this that I walked straight out the door. Never will I ever go to this company again. They need to fire their finance manager... Unless they can afford to loose guaranteed sales.

    I went to the Hickory location needing a 4wheel drive truck. I was showed 3 trucks that I could get…read morefinanced on . The 2017 Ford F150 that I wanted to look at was in Mooresville but before the salesman & I could go see the truck I had to sign papers to buy the truck. That should've gave me a warning but the truck looked nice on the computer I asked about any problems, any wrecks , about the tires & if it had a warranty. I was told that Randy Marion does an extensive inspection on all vehicles that they sale & I had a 3 mo or 3000 mile warranty if ANYTHING goes wrong it would be fixed free of charge. When I got to Mooresville to see the truck I noticed the front tires were wore on the outside of the tire I asked was the truck out of line & I thought the tires wasn't good enough. I was told about the wonderful inspection they do so it wasn't out of line & I wasn't offered to change tires. The next morning I couldn't get the remote start to work so I texted the salesman. His boss called and said that wasn't covered in the warranty he could pay for getting it tested to see what the problem was but he couldn't pay for fixing it. If they did an extension inspection the mechanic should have known the remote start didn't work. Thiis truck wasn't cheap & All the FEES I WAS'NT TOLD ABOUT OMG the amount financed was 27,000. So if you decide on getting a vehicle from Randy Marion make sure everything works cause once you sign papers or drive it off the lot your screwed if something is wrong with it . They will tell you "ITS NOT COVERED WITH THE WARRANTY ". I M REGRETTING BUYING FROM THIS LOT!!!! Go SOMEWHERE ELSE.

    Hendrick Honda Hickory

    Hendrick Honda Hickory

    (72 reviews)

    We had a wonderful experience at Hendrick Honda of Hickory. Vince and Art helped my daughter…read morepurchase her car and made the entire process easy, transparent, and stress-free. Both were patient, knowledgeable, and genuinely cared about making sure she felt comfortable and confident with her decision. As a parent, I really appreciated how supportive and respectful they were...no pressure, just great service. Highly recommend this dealership, and definitely ask for Vince and Art if you're looking for a smooth car-buying experience.

    This dealership is the absolute worst. I purchased my car just 3 months ago and have already had to…read morebring it back over 3 times for electrical issues that remain unresolved. Getting the vehicle repaired is nearly impossible unless you're prepared to waste hours sitting at the dealership. They claim they can only offer a rental once they diagnose the issue. That's convenient. How many visits do you need to diagnose the same issue? I work full-time and have a small child to care for -- I cannot keep returning again and again for the SAME issue, and I don't have the option of going without transportation. There is no way this car ever passed a true "certified pre-owned" inspection. They sold me a vehicle with obvious, ongoing issues -- and when I asked them to buy it back, they said they would, but only if I agreed to roll over $3,600 in negative equity. In other words, I get punished for their dishonesty. And the kicker? A manager actually tried to persuade me to remove my last 1-star review in exchange for a free oil change. How about FIXING MY CAR instead of bribing customers to stay quiet? I'll make sure everyone I know hears about my experience and why they should avoid this place. I'll also share it across every platform I can. I've always stuck with Toyota, but I made the mistake of giving Hendrick a chance -- never again.

    E-Z Way Auto Sales

    E-Z Way Auto Sales

    (12 reviews)

    There online approval is a lie . I wasted 3 hrs at the…read morehickory location because i was told to pick out a car. I get there and tkidshey imediately .tried to get me finance with someone else not there company even after i told them no not to.well 3 hrs later no car wasted time the pre approval meant nothing. So beware shop else where do not wast your time. I wonder if the fact i am disabled change there approval. They charge high prices and high interest if you have bad credit you expect that but not the lies.. and wasted time. The manager got on the ph and give me the company line. I believe it was my disability that was the problem beware

    First day driving off the lot, check engine light popped on and then started to flicker like crazy…read more The CEL light had been "shorted" out somehow causing a check engine code for that circuit and a po420. Next day turbo code comes on, po299 turbo under boost. I take it back to them under there 30 days 1000 mile warranty. Did not like the customer relations guy at Tech 3-there repair shop. The lady upfront at tech 3 was very professional and well liked. After being lied to from the customer relations guy at Tech 3-he said turbo wasn't working because engine was 2 quarts low-what a lie....turbo is fed oil from oil filter, secondly the car can't tell its 2 quarts low on oil, only that its really low on oil. Needless to say, a week and half later they bring the car to the dealership with the same check engine light for turbo boost low, and my bluetooth system is no longer functioning properly since they took car for the week and half. During the time in the shop, they said they replaced the turbo and supposedly a pcm. During pickup at week and half, the turbo was not new, and salesman stated they put a used $500 turbo on......there $500 on amazon new with 2 year warranty. So to sum this after two weeks of buying a car, they've made bluetooth not work properly, didnt fix turbo issue, very suspicious of the CEL being shorted out during first 3 days of having car-per my scanner, being lied to constantly by either corporate office finance manager or guys at tech 3 shop, and last but not least, they have no loaner cars for when your cars in there suspicious shop. I just like others expect truthfullness, and for them not to be shady.

    Cosmo Motors - autorepair - Updated May 2026

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