Everything great customer service...excellent work very fair pricing highly recommendread more

Took my car to Black Diamond Collision due to someone backing up and hitting my car. Everyone was…read morevery helpful and very nice. All around great vibes! My car was dropped off Tuesday and was done by Thursday. They did such an amazing job and what I really appreciated was the fact that they cleaned the entire inside of my car, wiped it down, and even gave it a wash! If you need a place that you can trust and goes beyond expectations, look no further, Black Diamond Collision is it. Thank you Black Diamond Collision!

Called to come in, came in, was told we it'd probable take a week to-get you in. Referenced the…read moreearlier conversation and was yelled at "I TOLD YOU." Similar incident that Vincent T. wrote on 9.14.2020, only he wanted the full $3,000. Must have been a bad day but yelling, or raising voice at me, will warrant me sitting down and writing this yelp review. Plus, I'm not a future customer.

They are just regular old nice, honest people. couldn't recommend them more! If you don't like…read moregoing places where you're not sure if you'll do right by you, go here.

Had a scheduled appointment with Mich's Foreign Car Service Shop for my 2nd time getting service…read moreand the shop manager always impresses me with his kindness and knowledge. His customer service is beyond AMAZING and he how he shows up for his customers every single time! When I was there Thursday morning to get my yearly inspection done for 2026 and i had he gentleman top off my fluids in my vehicle. Not time yet for oil and filter change, so we checked just about everything else!

THEY ARE GREAT AT PUTTING LIPSTICK ON A PIG! THEN THEY GET TO CHARGE YOU AGAIN WHEN YOU BRING THE…read moreCAR TO THEIR SHOP FOR REPAIRS WHEN IT BREAKS DOWN. I truley believe Michs buys vehicles that have alot of issues, they put some "lipstick" on it and then they sell it. Shortly after you buy it, everything starts going wrong. They do offer a warranty. However, it typically does not cover whatever your vehicles issues are. At this point my best option is to park the POS and pay down on it until I can trade it. I will never deal with Michs again. Our 2019 740i has had over $13k in repairs since it was bought 6 months ago. That is not an exaggeration. If you buy a car from them, I would suggest at minimum looking at the CARFAX, and then take it to a trusted mechanic and have them go over it, before you buy (something my dumbass didnt do). Michs has a great setup, they make money from selling you a car, then make even more money from fixing it! Hell of a business model. Time to call the BBB.

Great "urgent" help topping off brake fluid before my return home to Delaware. Did me a huge favor…read morebeing available right when I needed help.

Quality work, great price, straightforward and didn't try to upsell. I live in Charlotte and was…read morevisiting family in Hickory - I will definitely bring my car back here going forward. It's worth the drive to find a trustworthy mechanic.

K & M collision went above and beyond my expectations. Will…read moreand Tina kept me informed through my whole process. The car came out looking AMAZING

My Range Rover had major damage from a deer impact on the driver side and front left, plus a deep…read morescratch down the right side after swerving around trimmed trees. I knew exactly where to take it -- K&M Body Shop. They previously repaired my Porsche, and once again, they absolutely crushed it. K&M and their team truly know luxury and performance vehicles inside and out. Their attention to detail is incredible, and the quality of work speaks for itself. Tina kept me updated every step of the way, coordinated with the insurance company, and made the entire process stress-free and easy. When I picked up my Range Rover, it looked better than ever -- flawless paint match, perfect body work, and showroom-ready shine. I drove away beyond impressed. If you want high-end craftsmanship, amazing communication, and a team that genuinely cares about your vehicle, I highly recommend K&M Body Shop. Mary ~(Tryon NC)

They have taken care of a few of my vehicles. Great service! Quick turn around time! They handled…read moremy routine car maintenance and some diagnostics I needed!

Great bunch of guys,been going there for years and they all do quality work. They also quick job to…read moreget you on your way.

Wow what an experience I had yesterday (4/16/2024). First I went to the business and the manager…read morecame out to my car, promised me that he would drain all of the oil before adding new oil. I checked but the oil was still dark after they said they drained all the oil but they did not. They had used a power wrench to take a part off that had nothing to do with changing the oil. I asked why and the employee could not give me a satisfactory answer. When I left a lot of the oil leaked out, there was a puddle under my car. I returned and the explanation they gave me was that "things happen". I said that this is a new car and it should be easy, so why did it happen? Again there was no satisfactory answer, but the employee added 1 quart of oil and I left. It was still leaking as I was parked less than a mile away and a puddle came out under the car. This time when I went back I was mad. The manager threatened me and I raised my voice to let them know they had to fix it. After they fixed it, this time, they added 1/2 quart of oil and it stopped leaking. I am going to a third-party to have the car checked and will hold owner Joe Roberts accountable if any permanent damage is found. To be continued...

This guy is a complete Frad!He was suppose to do a transmission replacement for me on truck for…read moreapps $3,000 and had me pay him via Cash App/Vemo and check $1,179 for a deposit and after I had my car towed to his private home to do the work! He did no repairs and called a tow truck to have my vehicle remove, keeping the money and calling the police on me stating I threatened him! Bad,bad,bad for business! Now I have a $300.00 tow bill! Do not use this Guy! stay away from him

Very courteous and friendly peoples. Very professional and do as they say. Honest and fair with…read morepricing. Have taken my '99 jeep there for the last 15 or more years. So far they have been able to fix any issue with it. Feel very confident with their work. Sometimes they have really performed magic with my vehicle.