1. Prime Auto Service

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Statesville, NC

Prime Auto Service

5.0 (8 reviews)
Open • 8:00 am - 5:00 pm

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Services - Prime Auto Service

Routine automotive maintenance

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1 month ago

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8 months ago

Great job and reasonably priced. I would go back, everything was explained in advance.

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2 years ago

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2 years ago

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4 years ago

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4 years ago

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5 years ago

Great mechanic and reliable service. Our go to for servicing all aspects of our Honda.

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10 years ago

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Muffler Masters

Muffler Masters

(14 reviews)

I was referred to Muffler Masters by Black Dodge to assist with after market exhaust issues…read morediscovered. Black was honest, and told me that's not their specialty, and they could only recommend replacement, not repair, and for my vehicle that started at about $1100.00. So, I go over, take one of a few parking spots, as it's a small lot, and wait. I figured Id share this part. The lady is the wait room was "appalled" at loud the older truck ahead of me was so loud (at a muffler shop) and even covered her ears, BUT she had no issue and didn't think blasting Family Feud on her phone at full volume would bother me. SMH... Anyway, I wait, 30 minutes, guy racks my truck and 5 minutes later I'm done. I won't tell you costs, but it was 1% of initial recommendation. You'll wait, because they take care of who was there first, isn't that what you want, if it's your car ahead, not to stop and be "pretty" but to do the job?

Don't let the humble appearance or location of this shop fool you: these guys go great work, at…read morefair prices, and deliver some of the best customer service around. One year ago I stopped by this shop for a leak repair on my classic car. Henry had me pull into his shop and repaired it instantly, what's more, he didn't charge me a dime. I returned today for a new exhaust to be bent in the same classic car. Henry was out sick, and Danny took car of the quote and the job. I experienced the same service and same care that Henry provided. All questions were answered concisely on how long it would take and how my car would be treated while there (inside only if overnight). There we no subjective "try" statements. The end result looks great, sounds good and fits great. My classic buick has a slight rumble at idle and is dead quiet at speed now, and things are flowing much better. Photos included. I highly recommend Danny, and Henry at Muffler Masters for ant exhaust needs. Thanks Henry.

Meineke Car Care Center

Meineke Car Care Center

(30 reviews)

I took some extra time before posting this review as it could have gone a very different way…read more We've been using Meinke here in Statesville for some regular oil changes on our household vehicle but this was the first time we had a major repair come up. During our last trip in they identified the turbo on our F150 as leaking and the source of the noise we came in about. We also had identified a faulty tire pressure sensor. Fast forward and a few days of waiting for parts it came time for pick up. The sensor wasn't replaced which wasn't the end of the world but was irritating. What was a problem is before I even made it to the stop light the sound occurred again.... So we turned around and brought it back. Stuff happens so we explained the situation they said they would take a look at it. They were unable to identify and we're going to bring in another technician from another shop to look at it... we were asked to bring back the truck. It was a week before the tech could be there but we patiently waited. Diagnosis finally occurred and we were blown away by another $3k on top of the $2k we had just laid on the turbo.....! I was infuriated. If they had probably diagnosed in the first place they wouldnt have had to charge the labor again to remove the turbos and everything they just had done previously. I was an irate customer and asked to to elevate the situation ultimately speaking with the Manager Tyler. Tyler saved the day. We came to fair terms and despite a little more waiting for yet more parts we got the truck fixed. We've all heard stories about how these things can go sideways. I was glad to see a shop step up and do the right thing and keep a customer. Im confident if Tyler hadn't stepped up they would have my future business.

We decided to send our 17 year old to get his car inspected, because we figured that a big name…read moreshop would treat him fairly and not try to take advantage of him. HOW WRONG WE WERE! They tried to tell him he needed everything under the sun! They quoted him over $7000 worth of repairs and services. Tried to scare him about the safety of driving his vehicle home from their shop without having work done on it. Totally tried to take advantage of him. We will NEVER GO BACK TO THIS SHOP, and WILL MAKE SURE THAT EVERYONE WE KNOW OF AVOIDS THIS SHOP. I wish we had read the reviews about dishonesty and taking advantage of customers prior to sending our son there for almost 3 hours to get a simple state inspection. Horrible and unprofessional experience.

Prime Auto Service - autorepair - Updated October 2026

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