I took some extra time before posting this review as it could have gone a very different way…read more We've been using Meinke here in Statesville for some regular oil changes on our household vehicle but this was the first time we had a major repair come up. During our last trip in they identified the turbo on our F150 as leaking and the source of the noise we came in about. We also had identified a faulty tire pressure sensor. Fast forward and a few days of waiting for parts it came time for pick up. The sensor wasn't replaced which wasn't the end of the world but was irritating. What was a problem is before I even made it to the stop light the sound occurred again.... So we turned around and brought it back. Stuff happens so we explained the situation they said they would take a look at it. They were unable to identify and we're going to bring in another technician from another shop to look at it... we were asked to bring back the truck. It was a week before the tech could be there but we patiently waited. Diagnosis finally occurred and we were blown away by another $3k on top of the $2k we had just laid on the turbo.....! I was infuriated. If they had probably diagnosed in the first place they wouldnt have had to charge the labor again to remove the turbos and everything they just had done previously. I was an irate customer and asked to to elevate the situation ultimately speaking with the Manager Tyler. Tyler saved the day. We came to fair terms and despite a little more waiting for yet more parts we got the truck fixed. We've all heard stories about how these things can go sideways. I was glad to see a shop step up and do the right thing and keep a customer. Im confident if Tyler hadn't stepped up they would have my future business.

We decided to send our 17 year old to get his car inspected, because we figured that a big name…read moreshop would treat him fairly and not try to take advantage of him. HOW WRONG WE WERE! They tried to tell him he needed everything under the sun! They quoted him over $7000 worth of repairs and services. Tried to scare him about the safety of driving his vehicle home from their shop without having work done on it. Totally tried to take advantage of him. We will NEVER GO BACK TO THIS SHOP, and WILL MAKE SURE THAT EVERYONE WE KNOW OF AVOIDS THIS SHOP. I wish we had read the reviews about dishonesty and taking advantage of customers prior to sending our son there for almost 3 hours to get a simple state inspection. Horrible and unprofessional experience.

Came for an oil change and left with an oil change…read more The service was quick, only about 30 minutes total. The staff is nice and the price was standard. The only downside is that the lobby is extremely tight.

They didn't put my skit plate all way back on after an oil change and we had to take it off but…read morecan't get the last piece off till I get a knew one. I 've been on the side of the road so this is very unacceptable and I will not be coming back.

Fast, friendly, professional service. Had a trailer flat out on I40 at 5 pm. Called and Miss Tegan…read moresaid they would stay open to help if they had too. I pulled up and Christopher went right to work. In and out in about 30 minute.

This wasn't my first time going to Mr. Tire's, so I didn't second guess going back.(Granted, I only…read morewent for oil changes, tire issues & and a state inspection). But this time around(Friday), I went here for what I thought was my brakes, but it was actually my wheel-bearing. They told me it would be one price, then 1.5 hours later. They called me, and it would be $520 more due to having to cut my cv line. The part was to be there the next day on Saturday. I had to call & was told part didn't come in, will be there Monday. Monday, I got a call that the part is on back order & should be there Thursday. Thursday, I called & they said, "Oh, the part came today & will be put together tomorrow. I stated in EVERY call, "Please communicate updates, because I shouldn't have to call." FRIDAY(a whole week) came I called Hey, I was supposed to get a call my vehicle is ready" The guy says Oh, the dealership we get the parts from is strike & not sure went we will get that part" I was Furious!!! I decided on my best decision with my family. Monday, I got my vehicle towed to a national auto shop(after speaking with them about it). They fixed it in one day & charged me $753.83 less even though Mr. Tire's cut my cv(which was told it didn't need to be cut). Go at your own risk!

This place is awesome! Hands down the best place to get your automotive work done. I can't tell you…read morehow many times something has gone wrong with my car, and they told me to just drive it over, and they'd try to work it into their schedule that day or the next. Then, when I drop off my vehicle, they can efficiently tell me what is wrong and what needs to happen. The best part is that unless my vehicle desperately needs the work (like the car won't start or function without it), they tell me to call around and see if anyone can beat their price. Generally, no one else can beat their price. Then when they do start the work, they are done extremely fast. I can't say this enough, but these are the best guys to get car issues fixed, period.

New ownership. Had been taking vehicles here for 20 plus years…read more Took my truck in to look at the air. Was sent an electronic list of issues needing fixed. My truck has 250,000 miles. May be worth $10,000. They sent a lost totaling more than the value of the truck. Over $11,000. I declined took it to a trusted mechanic that charged me $148 for actual needed repairs. No phone call explaining what was necessary or what could wait. Just a list of accept or decline fixes. I can only assume the hope is you will accept all I will not be going back nor my family.

Easy to schedule. The service advisor returns your call when you leave a message unlike…read moreHuntersville Honda. Their diagnosis of what's needed can be trusted unlike that other place.

I have been very disappointed in the Service Department of Flow Honda of Statesville NC. I have…read morehad the oil changed in my car and it only has 7800 miles on it , and also they had me pay to have the differential fluids changed at 7800.00 ( which should not need it till 30,000 miles ) . I have never heard of changing the oil in a new car three times , one at 5400 miles , then at 6500 miles and again at 7800 miles when they use the top synthetic oil ! It makes no sense whatsoever . And their explanation of why they are doing this is NOT good enough nor explained very well. I did not a new car to stay in the service dept all the time . I think the service dept is making money when they should be telling the customer they do not Need that service at this time . I hope the General Manager of the place reads this review because you sure need to be honest with your customers , at this time , I would not buy another car from Flow in Statesville . Cathy Lynch of Mooresville, NC

I made an appointment for 3:00on Wednesday July 26th by phone and on line to have an oil change and…read moretire rotation, which was advertised at 25:99. Upon arrival the sarcastic employee Scott ask me what oil do you use I told him the same one y'all used last time. His reply was I don't have anyway to know what oil you use we are no longer National Tire and Battery we are Mavis the days of the inexpensive oil change is gone ours now starts at 49.99. This is definitely a bait and switch kind of dealing and I will be going to the better business bureau and social media and encourage everyone to copy it to their page so no one else will get bait and switched

The manager wouldn't listen to complaints. Had to contact corporate to resolve issue. Kudos to…read morecooperate

Bad attitude didnt let them work on my stuff last in the office didn't know what she was talking…read moreabout just rude

Had issues with my van since bringing it here for oil changes. Found out when I took it to a…read moremechanic, they had it marked for 5 qts when my van takes 6 qts. It wasn't just one oil change, it was several. Won't be doing business with them again.

Took my car in for a transmission check. They took it apart and said I needed a rebuild. I put…read moredown over 3k of my own money and then discovered I had a warranty. They covered the bill 100%. Took 3 months to get my car, and when I got it it wasn't fixed. Had to take to a dealer to program the computer. The dealership said I had a small leak and Jim said to bring it by when I had a chance and he would look at it. I took it there and he said my warranty on his work was void due to me driving the car..he never told me to tow it there..this guy and everyone involved are shady crooks. Took my deposit also and has not refunded me. Avoid this place at all cost. He will take your money and run.

In my opinion only. This place should be shut down..They are using a reputable name(Jim's…read moreTransmission), and running it in the ground. THEY ARE NOT JIMS TRANSMISSION must locals know. They are american Transmission, and they will rip you off. My car did not move from the spot the tow truck left it...550.no diagnosis, not a wrench turned on my car.....BEWARE...

Called when I was waiting forever for AAA to get back to me and Romeo showed up 30 min later, he…read morewas very professional and got my Jeep towed to where it needed to go and texted me when it got there. Highly recommend these guys!

The responsiveness and professionalism of JJ's was off the hook!…read more Their expertise in Teslas is the best in the area!! I highly recommend JJ's for any vehicle needs! Roman was amazing!