Misogynistic "religious" old man working there. Unable to possibly believe that what we were…read morelooking for was from a particular school's specific uniform rules. He kept telling me I was wrong, despite me literally showing him the most current print out directly from the school. Proceeded to tell me I'm only hearing what I want to hear and that he's right- he knows what he's talking about. Seriously. But none the less I stayed calm and poised and said he might be thinking of a different school. He freaked out at me. Saying he was right. I suggested he might try reflecting on his behavior for yelling at a woman, a customer at that. He kicked me out and said I wasn't welcome back. Gladly. Besides I can find same clothes half price elsewhere.

Terrible customer service. We spent $480 for our 3 kids' uniforms. Yet was condemned for wanting to…read moreexchange an unworn snagged $17 shirt. After being accused of buying the snagged shirt at the clothing swap and trying to return it I just stood there with my jaw on the floor. I left without taking the shirt and proceeded to cry in the car. I am appalled at how I was treated by both the father and son. And I love everyone in Yuma!

Customer service is 5 stars all the way! Santos and Tanya always go above and beyond and make the…read morebest trophies. I've had several items engraved and they are done in a timely manner, honest price and always look great! If you are looking for excellent trophies, plaques or engraving services, Academi Awards and Trophies is the place to go!

Awesome staff, friendly service, very accurate and detailed work! Engraving is state of the art,…read moreand the turnaround time for what I ordered (with very short notice) was impressive! Not only was it very nice, the work and staff is very professional! Keep up the amazing work guys! Thank you so much for the excellent customer service. I definitely recommend Academi Awards and Trophies!

Fineline Printing 928 is absolutely amazing. They have everything you need for promotional or…read morepersonal swag. We use them for marketing but they do so much more.

Friendly, personable service. We needed a One-Off custom shirt for Great Grammie. They came up with…read morea few design choices and got it done the same day. Great Grammie loves the shirt and we are so happy we found Dundee and Fineline Printing.

Got everything I wanted done on my trophy quick and easy. They even helped fix a plaque from last…read moreseason that wasn't up to par.

This is the second time I have had issues with them. I let the other one pass but they had our…read moretrophy for over a month and a half and never even started on it. When I walked in there today, the two people were just sitting there chatting. A couple weeks ago when I called wondering what was going on, she told me "this Friday" but I still gave it another week plus. In the past 6 weeks, I never received a call or a text that they didn't know what to put on it even though when I originally walked in, her and I wrote everything down plus my phone number. I have been on twice...thrice(pickup) now and called once. Unbelievably poor service and when I said I will just find someone else, the man didn't even care or offer to still do it for free or at least a discount. They did not admit mistake or apologize for their mishandling of the service that never happened. DO NOT GO THERE!!!​

Amazing customer service and timely completion of orders! Super friendly family owned business!read more

From the owner: We opened up October 2015read more

The only place I could find that would do a small job and great customer service. Order complete…read morewhen they said it would.

It was a very bad experience. Not only were they unprofessional but they were aggressive and…read moredisrespectful. I was attempting to make plaques in honor of my diseased husband and they acted as if my mere $20 order was not worthy of fulfilling the order by the time they said it would be ready. When I said I needed it by the time promised she began yelling at me telling me they had other orders that came first. When a business is confrontational and makes you feel threatened it's concerning to say the least. I realize it's the holidays but there's no excuse no matter how busy you might be. And if there is any question to my motives or truth merely look at the owners/slash employees review of the other similar claim to rudeness and abuse on google reviews and even on responses on yelp. Very disrespectful aggressive and unprofessional. Unprofessional to say the absolute least. It's all the proof I need. Should have read reviews and business response first. Let's see the owners lip of a response and prove me right. It's not the way to earn customers for sure. This is nothing against them as people just merely to the business and it unprofessional conduct. Update response- exactly my point rude unprofessional and completely bad business. You make it personal and disrespectful. Just like I said. Thanks for proving my point on your childishness. Definitely find elsewhere to do professional business with adults.

This has to be some of the worst customer service I've ever had to experience here in Yuma and this…read moretown certainly isn't known for professional, timely or quality service!! Ordered a window decal and name plates. It took weeks to hear a word! Called and inquired about my order. No one ever called me back. Emailed, never a response. Called for the 3rd time and the owner "Sonya" said the tech who was working on my order didn't work there anymore. NO EXCUSE. There should be someone else to pick up the slack. That's what professional, reputable businesses do! No apology, nothing. She scheduled to meet me at my office today at 5:00 pm ok, I figured lets get this done and I already knew I would never use her business again after this blatant lack of class. She didn't even show. I called, she picked up the phone and her attitude was just pathetic, didn't care, she was running late she said and wanted to know if I wanted to reschedule! Ha! Absolutely Not! I do not tolerate incompetence, substandard service when I'm spending my money! Not to mention the attitude she had was as if she was doing me a favor!! She hardly cares because evidently she has enough business. The problem is people in this town tolerate this crap and she knows it. I will stitch this business at every opportunity. People like that don't deserve to be in business and she will reap what she sews!

Absolutely the worst service I've ever experienced. I didn't think people could act this way and…read morestill be in business. I ordered plaques for an award ceremony over the phone, provided a credit card number to start the order, and gave a need by date a few days in advance of when I actually needed them just to be safe. I called the morning I was told I could pick them up and was told they weren't ready and would be ready in two days (the day of my event). I explained that my event started at 11 AM and was assured they would be ready at 9 AM for pickup. When I showed up at 9 AM to pick them up, I was then told that it would be a couple hours. I again explained that my event was to start at 11 and they had to be ready by then, and was assured again that they'd be ready. When I showed up at 11 I saw Sonja (the owner) working on my project on the computer!!! She hadn't even started my order. I sat in the store for two hours and watched about 10 other customers come in and ask for their orders that were supposed to be ready, obviously not a single one was ready. I'm glad I stayed there because I'm certain she would have stopped working on my order to help the next person that walked in. The best part is that when I asked for a discount because I completely missed my event, her response was that I was already getting a discount because she ran out of the plaques that I ordered so she had to give me the bigger ones, so I should apparently be grateful. The plaques had different color wood backings and different color plates, and even when she thought she was finished, she ended up being 2 short and had to go back and do more. Not once did she apologize for anything. Needless to say you should stay away from this place and I will be reporting them to the BBB, she should not be in business.