Great massage but false advisement and terrible communication Advertising on Spa Finder website that there is a discount but then told AFTER my massage I don't qualify for the discount because it was through Spa Finder. read more

Elements Massage - South Mesa - Massage Therapy Near Me - Mesa, Arizona

Love it here and I see Aldrin. He has magic hands! I can't wait for my next appointment

I came here a few times and it's was ok " mid" . The receptionist book me on the wrong day and they took my money because of their fault ! The manager help to reimburse it back, but unfortunately never did! I've tried to come back and resolve it three times. But all they do was delay and never returned my call nor solve the problem . Very upset , please follow up with your customer ! read more

Great place for a massage, the ladies Paige and Joslyn at the reception desk are friendly and professional as well as very helpful in setting up appointments or to change one. Love my massage therapist Jordan! read more

Elements massage is top notch, all the way from the front office to the actual massage. Katie is the best. The atmosphere when you walk in the door is welcoming, friendly, personable and knowledgeable. I highly recommend this facility. And I actually bought gift massages for Christmas gifts. read more

I've been with this location for nearly 4 years and they will hike up the cost of sessions every year, and now even charge $15 more for an "elite" therapist. Very unfortunate that they didn't grandfather existing members in as a thank you. As a result, I had to cancel my membership which is too bad because Craig does some amazing work with his extensive knowledge in sports therapy. If the cost is going to increase, plus an additional charge for and elite therapist, and clients get the same work done, then perhaps offer additional incentives for the increase for your valued members. Again, it's very unfortunate and I understand it's business and also probably based on our current economic climate. read more

Fabulous experience! My body was in so much discomfort, I was ready to cut the knots out with a knife... I researched bodywork in the area, then stumbled upon an option for Trigger Point Massage. Sounded compelling, but still wasn't sure... I phoned, they got me in an hour later. Met the practicitioner. Incredible experience. He worked the knot forward and back until the massive meatball at the back of my neck was softened and subdued. This man is an expert. My body received so much relief, truly a minor miracle. He gave me pointers and ideas for post-massage follow up, etc. Couldn't recommend the experience any higher! read more

It was easy to make an appointment over the phone. I was contacted 2 days before my appointment! I was able to go a day earlier due to them having a cancellation! I had asked for a relaxing massage. I had a complementary Himalayan salt massage to relax. I had not had a massage for over 2 years due to COVID 19. This is my first time with elements massage. The owner was very informative and personality sincere! Customer service is a 5/5. The ease of making an appointment is 5/5. The massage was 5/5 Kristen was awesome highly recommend her for a massage! Troy was great as well. read more

Let's talk about Karen for a minute. If you need deep tissue or pressure point no foo foo massage and you enjoy therapeutic painful massages, she's your lady. Every time I leave there I feel like I have been run over by a freight train, but in a good way. Lots of water before and after the session is highly recommended...Karen is warm, friendly and I feel more comfortable with her than any other massage therapist...EVER! My glutes have never been more punished but a couple days later, I feel great! I didn't want to write this review because she's like a good secret you don't want anyone to know about but I had to give her a shout out...but don't book her if you want a feel good massage ‍ she's perfectly brutal (in an awesome way)! And the staff is amazing read more

My hubby got me a massage for valentine's day. I had an 11:00 appointment with Kiersten and she was amazing and so nice. All of the staff at elements were all so nice and informative. They made be feel so comfortable and were able to answer any questions I had. I will definitely be back for more massages. read more

Elements Massage - South Mesa - Massage Therapy Near Me - Mesa, Arizona

This location has provided good massages, when I've had a voucher or found a discount. However, I feel that the regular price, the location and the hours of operation keep me from being a regular customer. read more

If 0 stars were applicable, I would give it. They are an absolute SCAM. They scammed me out of HUNDREDS of dollars of massages that I had already paid for after I had to terminate my account due to my difficult pregnancy and severe loss of income. I tried to gift a massage that I had already PAID FOR to my husband for his birthday and was essentially told that I was SOL and couldn't get any of my money back. I truly don't care whatever your stupid policy says: this economy SUCKS, I have a one year old son, and when the HELL was I supposed to find time to redeem those? huh!? ZERO empathy. Girl I talked to was an absolute unhelpful brat who basically told me it was my own fault. DO NOT EVER GO HERE!!!! read more

I can't say enough good things about Elements Massag, I've been getting massages for 15+ years and Katie is my favorite therapist. She is professional and attentive to my needs. i look forward to my sessions like a kid waiting for Christmas. read more

I highly recommend Elements Massage. My therapists Jordan and Tyler are very professional. The massage really renews my body. Tensions float away. Schedule a massage today! read more

I had a 90 minute massage from Aldrin. IT WAS BEYOND AMAZING!!!! He worked on my sciatica pain that I have been dealing with for years. I will definitely be back. My boyfriend is also a massage therapist, and VERY GOOD, but I think Aldrin is just as good as Michael. I HIGHLY RECOMMEND HIM!!! I appreciate people who are great at their jobs. read more

Do you not recommend this company at one point I had seven credits, but because I did not cancel my account they took all seven credits away from me month after month as my auto pay. So I paid a hell of a lot of money to get one and a half hour massages and they took every single bit of that away from me. I would never recommend a company like this. They have no interest in fixing this either unless I pay them a whole lot of money. read more

Such a cute place and friendly staff! I got a 90 minute massage because my upper back was killing me, and I needed some major massage work. I filled out some paperwork and told my masseuse my upper back was killing me and I showed them where. My whole massage was tailored to that area and they did not miss a beat! This place got my knots out and really worked on some sore and tender areas! After my massage they talked to me about some stretches, and other things I can do before my next visit (YES-I am totally coming back) and I really appreciated their hospitality! Kudos to the element team! read more

Kiersten is one of my favorite therapists. Her ability to stretch and release tension in your hips and low back is a real game changer. She is incredibly strong and has a good working knowledge of pressure points. She can easily "read" what your body needs. I especially appreciate her work on my feet read more

Elements Massage - South Mesa - Massage Therapy Near Me - Mesa, Arizona

They had same day appointments available. I have never met a more knowledgeable massage therapist. Sean was awesome! He definitely makes sure you get what you need. He is educated and experienced. Best of all, extremely professional. His recommendations were accurate. The entire staff was professional and accommodating. Thank you! read more

Everyone is so nice there and Ashley is a great massage therapist. Listens to what you need, asks questions and tells you what she is doing. I feel so good when I leave and as stated the staff is so friendly. read more

I am a current member of Elements on Greenfield & a retired Docto of Pathology and am very pleased with their business. My therapist Katie is one of if not the best Massage Therapist I've had in my over 50 years of massages. Her knowledge of anatomy and professionalism is superior. Also the management, specifically Troy is outstanding. Troy is accessible and very eager to make sure your experience is 100 %. Dr. Ronald Jay Edwin, Sr. read more

I have been going to Elements since November of 2018 (5 months total... I was too sick to go in December)... and it is honestly the best decision I have ever made. I am a school bus driver, so I'm sitting for about 9 hours a day (counting the time driving to & from work), plus walking into dispatch, then out to my bus, pre-tripping my bus then post tripping at the end of shift and walking back to dispatch and then back to my car... it's not as easy as it sounds. Plus dealing with screaming/yelling children and trying to keep order definitely adds to my tension! I have finally found a massage therapist I like. Her name is Sarah and she's awesome. I always come away feeling loose and relaxed. She's very friendly and is very good at her job. The office staff is also very warm and welcoming. The front desk girls are always very friendly and fun to chat with if it's not busy (I go on Saturdays in the late afternoon so it's never super busy when I'm there). I highly recommend getting a monthly massage. It is worth it! read more

My experience was more then I ever expected. This was my 1st professional massage and the the front staff answered all the questions I had. When it was time for my massage the room had a very relaxing feel to it and my massage therapist not only answered more of my questions but we talked about what I needed work on. The hour flew by - and I agreed to be a member. Since the first time I have been back 4 more times and everyone of those have been a very relaxing, positive experience. read more

The other day I was in so much pain in my lower back, glutes, and legs from a work out a few days prior that I could barely sit at my desk - I was so uncomfortable! I called Elements since they are near my work and they were able to get me in on very short notice. My therapist was Terri and she was AWESOME!! Now Terri does not usually specialize in deep tissue massage but you never would have guessed it! She hit every trigger point possible and each time she did I felt my muscles get looser and looser. I was so grateful for how hard she worked on me. I would definitely go again and I would highly recommend Terri! read more

It's a very friendly location. The ladies at the front desk are cheerful and helpful and I've seen a few of the therapists, who have all been great in their own ways. Kiersten has ended up fitting my schedule and personality the best so I tend to make appointments with her. Ahdra is also very sweet and thorough, and Jordan is great at getting those tight knots out. I use the monthly subscription service and haven't had any problems using it. I've also had to cancel a couple of times and it hasn't been an issue. The only thing I sometimes wish is that, altho they do utilize Himalayan stones, they had river stones as well only because I like the hot relaxation feel. read more

I first tried to come here earlier this week. I booked my appointment same day, but when I arrived the appointment was scheduled for an hour later than the agreed upon time. I was frustrated as I wouldn't have booked that time (it was too close to another appointment), and I had repeated the time back several times over the phone when making the appointment. The employee at the front desk didn't seem to want to acknowledge that the mistake was on their side (she said things like you must have misheard the time. And we wouldn't schedule at the time because this masseuse doesn't work then). When I told her I would need to cancel, she offered to reschedule and upgrade my massage from an hour to 90 minutes, which was kind of her. When I arrived for my rescheduled appointment, I had an entirely different experience. The team at the front desk was friendly and engaging. They seemed excited for everyone who came in to get a massage. The masseuse, Yanzy, who worked on me was wonderful. She explained things, she asked what she should focus on and what to avoid, she checked in on pressure, and made sure I was always comfortable and relaxed! After, she provided a bottle of water, a list of stretches, and some advice to for some back pain I had been experiencing lately. I really enjoyed my 90 minutes with her and I left feeling very calm. Next time I want to add on the aromatherapy upgrade! read more

The young ladies up front were welcoming and friendly. Fayth gave a fantastic massage, would highly recommend her to anyone looking for a good massage therapist! read more

I love this place. I had my first massage here recently and opened a membership. I highly recommend Leslie.

I had my first massage about a month ago. I had never been to this place and based my choice off of yelp reviews. I'm glad I listened to them! My appointment was perfect. Not only did I feel great I was also given some stretching exercises to help with my problem issues. The staff is very professional and truly do seem interested in building rapport with you. I felt like they cared about my day and it felt nice. I will be back!! read more

You can always trust Elements to employ quality people who are skilled therapists. I've never had a bad experience.

Great service! This isn't my home location but they were able to accommodate with great customer service! Elements Massage offers a variety of add ons and depending on my needs that day, I'll try a different add on. I love that the massage therapist is attentive to your comfort and quality of the massage. I personally like the aromatherapy because of the added relaxation benefit for those long days. read more

I have mixed feelings about Elements Massage. On the plus side (except for one time) I've always had a really good massage at more than one location. On the flip side I cancelled my monthly membership with them and will not go back because I was paying for a 90 minute massage and it's not 90 minutes or 60 mins or whatever time frame you choose. My 90 minute massages were always 70 minutes and one time 75. When I complained about this I was told that whatever time frame you choose includes 10 mins for undressing and dressing. Which I honestly still think is kind of lousy but I could have lived with it if only 10 minutes was taken away from my massage time and not the 15-20 minutes. They expect you to tip for 90 minutes but that's not what you get. read more

I had never been to an Elements before but was in need of a massage. I called a bit last minute (on a Tuesday, requesting an appointment for the following day) requesting a therapist who does deep tissue. The woman who took my phone call was really friendly and very proficient from the get-go (I believe her name was Hannah) which immediately sets the tone for a business. She patiently listened to all of my concerns and answered all of my questions and booked me with Craig. The next day when I arrived I had a simple check-in process (the two girls behind the desk were very nice) and was offered some water, which was appreciated. I had a great massage and was allowed to bring my own professional massage crème, which is a must for me as I have a list of allergies a mile long and cannot risk putting ANYTHING on my skin that I haven't tried before. I have a Biotone crème I know is safe, so I'm so thankful Craig and the staff made this accommodation for me! The check out process was easy, and I was so impressed with the professionalism of this location that I purchased a membership. When I got home I pulled up my calendar and immediately booked my next appointment, which I was conveniently able to do online. I can't wait to come back! read more

Had another excellent massage! Whether it is a stiff neck, shoulder or tight hammies, the therapists at Elements always know how to relieve the muscles. Can't wait to schedule my next appointment. read more

In a single word, "WOW!" First and foremost let me just say that this place is amazing. Being the 4th of July, my GF and I either expected all massage places to be closed or booked. These wonderful ladies were more than happy to accommodate us, which was a huge plus considering the extremely rude and negative feedback we received from another place (that my GF called months ago and booked, yet decided last minute to cancel on us). They booked us a couples massage at 1pm, and when we showed up they greeted us and asked about any trouble areas we had. We filled out all the paperwork and were introduced to our massage therapists. I had the pleasure of getting Jeanice. Standing all of just over 5ft, DO NOT let her small size and stature fool you! She was able to find all the trouble spots and maintain a constant, comfortable pressure the entire hour! I suffer from some pretty bad sciatic pain and she worked a good amount on my right side, which was a huge relief. Once the hour was finished, she even sat and talked to me about what I could do at home to help with the pain and stiffness and also recommended several things to do tonight to help. I cannot recommend this place any more, and it's a damn shame that we live in Tucson because this would definitely be a place to frequent. If you are in the Mesa area, and in need of some serious deep tissue relaxation, stop into Elements Massage and if given the choice, Jeanice is sure bet! Thank you again read more

The management at this location is horrendous. You will constantly get rescheduled, and if you have a complaint they really don't care to resolve anything or care about your experience. When I finally was able to speak to the manager she never introduced herself and talked over me when I needed and wanted to be heard. I was told that I'd have to pay $15 extra on top of my monthly membership to see my specific therapist because he had obtained extra credentials. No additional services provided just that he had more expertise. Instead of paying their employee appropriately for seeking continued education, management wants the client to cover the cost. Cherry on top is that I adjusted my schedule today and came in earlier because Elements reached out to me to ask if I could so that their therapist could get a break aka they once again didn't manage their schedule appropriately. After arriving early as asked I was seen 15 minutes later, but my session still ended on time. When voicing my frustration about not getting my full time I paid for the manager said nothing except "would you like to leave gratuity". Unreal. Take your money elsewhere or to a different location. Therapists are great however. read more

This morning, my mother,from Illinois, was complaining about her back. She was visiting me in Mesa for the week. Since her standard massage therapist, and physiatrist, were not here in Arizona, she asked me for some ideas and help. She initially wanted me to see about getting her to a medical doctor, but stopped me later from making that appointment for her. She then asked for a massage therapist. I found Elements in Mesa by looking around the internet, and I showed her the website for Mesa. I then asked my mother what time was good for her. I was able to get her a 90 minute session with Bonnie (the therapist) at the Mesa/Greenfield location. My mother was surprised regarding the availability of the therapist. My mother was pleased with the results. She said that it helped her a lot. She found the therapist very knowledgeable and very attentive. The therapist even recommend a few things my mother could do to help afterwards. My mother will follow up next week or two when she returns to Chicago, and reconnects back to her standard service providers. Thanks for your assistance. read more

I save my five star reviews for businesses that deserve them - it's so important to note that here, because really truly, this Elements location goes above and beyond. It's full of amazing staff, and they are incredible bodyworkers. I've seen both Ahdra (my regular) and Maria (when Ahdra is off) and they're amazing. I'm looking forward to seeing them each month, going back for regular massage. They are professional, drape you well, and are well-qualified therapists. They know what they're doing, are able to treat issues, and always take the time to talk with me and make sure they know if I have any concerns. I love this place. I'll definitely be back each month. read more

Maria was professional and obtained great results for me from my sore neck and back . She advised stretches to help the areas. I was greeted as I entered and felt welcome . I would highly recommend this Elements location ! Thank you guys for a great experience. read more

Ooops this was meant for "Vibrant Holistics Health & Wellness Spa" Amazing food, drinks, and massage! I came not knowing what to expect and I was please to find actual delicious super-food based organic food and chocolate! The staff seems to be very knowledgeable especially Lauren who helped me. I also received Thai Massage and energy work from Lauren it was very very good and a powerful healing experience. Definitely would recommend this place to anyone. Its awesome a place like this exists in the east valley! read more