1. Element 5 Salon

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Charlotte, NC

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Element 5 Salon

4.2 (225 reviews)
ModerateHair Salons
Closed • 9:00 am - 5:00 pm
Updated 1 month ago

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Response time

40 minutes

Response rate

100%

Services - Element 5 Salon

Applying hair extensions

Bridal hair services

Chemical treatment

Element 5 Salon Photos

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Recommended Reviews - Element 5 Salon

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Reviews With Photos

Cambrie A.

Kayla A is THE BEST!!! She has been cutting my hair since 2018. I'm very picky about certain aspects of my cut (a bob), and she nails it every time. She is also so kind and she feels more like family than just my stylist!

Stephanie D.

What a life-changing experience. I have lost trust in this salon altogether. Long story short, they fried and killed the integrity of my hair. I walked away crying by the end of my appointment. This has been such an emotional trauma for me. In all honesty they deserve no stars at all. When I initially set my appointment, the gal who was supposed to do my hair was a no show. Then they assigned me to "an up an coming stylist" that was personable but damaged my hair really bad to the point where my hair keeps falling off. It's brittle! She also did a horrible job at washing my hair throughout the process. The owner refunded my money but that's beside the point, you can't reverse the damage that has been done! I strongly Recommend you steer away from this salon regarding color services. Becky is great at haircuts! The location is neat and organized.

Recent balayage
Salma M.

Moving down from CT and going to the same stylist for YEARS, I didn't think I would find a stylist I could love but it happened. Jenna in the Southpark location is phenomenal! She is great with all colors and various textures from what I've seen. I've never left the salon unhappy and on top of that, she is very personable. You will not be disappointed if you book with Jenna

Thank you for my hairstylist Kayla for my cut and color
Solee S.

Based on Yelp reviews I made an appointment for a cut and an appointment for color. **Think of Princess diaries when Mia Gets her princess makeover and her big transformation! ** That is how I felt leaving the salon! My Confidence went up and I feel absolutely beautiful! It's funny how your hair can either make you or break you! So thank your stylist and tip them well! Also 10+ recommend my hairstylist Kayla! I don't have any pictures of my hair before due to always wearing it in a bun. Put picture long pin straight thick hair with bad color My after hair is a little wind blown but I love the messy beach waves along with everything else!!

Kay S.

Wow!!!! Looooove my cut and stills! Bree KILLED it! I went from ultra long to a collarbone and it turned out gorgeous. She was even kind enough to teach me how to do waves in my hair! Very clean salon, ultra friendly staff.

Lopsided haircut
Jade G.

I got my haircut by Sharon and she left me with a lopsided haircut. Towards the end of my appointment, she mentioned she had to go outside and talk to her next client because she was "running way over." It made me feel rushed and very uncomfortable. For this reason, I didn't fully inspect my hair before leaving. As soon as I got home I noticed it was totally lopsided. The photo is exactly how she sent me home. There was like a 1.5-2" difference. I wanted to shower and wash it to see if it was just how she blew it out. By the time I was done, they were closed. I called in the morning at 10ish and talked to Amanda. Sharon wasn't there that day. Amanda assured me either she or the owner would call me back. At 3ish I still had not received a call back, so I called and spoke to Reid and she also assured me I would get a call back. Guess what? No call back. I called the next day at 3ish when I still hadn't heard from anyone and spoke to Melissa. Within 15 minutes the owner called me back and refunded me. The fact that I was sent home with lopsided hair that is also 2" shorter than I very explicitly asked for, and then I had to chase them with multiple phone calls to get a call back shows complete and total disrespect and disregard for their clients. They refunded me the cost of my haircut but I'll never go back. Horrible experience all around. A bad bad bad experience was made even worse by horrendous customer service.

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Reviews are generally positive. Many mention skilled stylists, friendly service, and a clean and modern space.

Read the full review summary in the app

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5 years ago

Wonderful service (can't go wrong with Aveda color), hours are good for working women, color came out exceptional

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6 years ago

1st time there I am please of they work and safety precaution on COVID. I has found my regular hair salon. Love new hairstyles and new look.

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Page 2 of 6

Ask the Community - Element 5 Salon

I am looking for someone who can do red. I am a natural strawberry blonde trying to cover up grey. My current stylist just can't seem to get the right color. Do you have anyone experienced in reds?

Hi, feel free to give us a call and we would be happy to talk with you. We could also schedule a consultation to discuss your concerns.

Hi. I'm new to the area and want to go champagne blonde without destroying my hair. Is there anyone there who specializes in blonde hair?

We have quite a few stylist at both of our locations that could help you. Feel free to call 980-219-7801. We could even set you up with a complimentary consultation if you’d like.

Do you guys do perms?

Sorry, no we do not.

Hi, do you guys do perms?

Hi, no we do not do perms.

So you do balayage ? If so what is the pricing? :)

Yes, we do Balayage. If you’d like to call the salon at 980-219-7801 I can go over pricing with you. Thanks

How much would a haircut of 3 inches cost?

We have different levels of stylist. I’d be happy to assist you if you’d like to call 980-219-7801. Thanks

What do you charge for a root touch up/color? I have naturally dark brown/black hair and my grey hair is what I need to color, I don't trim my hair at each color appointment.

If you call 980-219-7801 we would be happy to assist you.

What kind of extensions do you offer? How much is it?

Our extensions are called Dreamcatchers. For pricing you would need to come in for a consultation. Please let me know if we can help you with booking an appointment for a consultation.

Do you do hair styles for prom?

We do. Is there a day you were looking to get in?

Do you offer perms?

I’m sorry, we do not.

How much does it cost to dye hair?

Hi,if you could call the salon at 980-219-7801 we would be able to assist you with that. Thanks.

Hi, How much is the keratin?

The Express Keratin starts at $150 and the Full Keratin starts at $300. Feel free to call the salon and we’d be happy to go over this with you.

Do they have someone who can cut thick and curly hair?

Yes we do. Was there a day/time you were looking for?

Do they have eyebrow waxing? I've been a few times and never seen it, but it's listed as a service on the Yelp page.

No they do not

View All 17 Questions

Review Highlights - Element 5 Salon

“Element 5 Salon is Always accommodating and Sharon Nelson is by far the best stylist I have ever been to!”

Mentioned in 15 reviews

Read more highlights

Salon 42

Salon 42

4.6(133 reviews)
12.0 mi•Sedgefield
•$$

I truly LUCKED OUT coming here for my first haircut after moving down here, the staff is amazing &…read morethe salon vibes are very boho . I've been a few times now, rarely have to wait more than 10 minutes! BONUS POINTS: online booking for haircuts and a parking lot with plenty of spaces p.s if you want anything other than cut/ consultation you have to call to make an appointment

The people in here are so nice and I usually come here but I just got done with my haircut and I am…read moreso upset! I always ask for super long layers in the front and super long layers in the back. No matter who I get it from, when I say that I always end up with the same thing. This time I said the exact same thing and my stylist even asked "do you want your layers in the back this long or do you want some more shape?" And I answered to just keep them the same (long). She then cut my face framing layers at least an inch shorter than I had asked and I now have layers all around my head that are definitely not "super long" like I asked. One of the layers in the back is at least 4 inches shorter than my longest length of hair which is not "long layers" at ALL. I usually would have said something but by the time I noticed it was already done and it's not like you can un-cut hair. I usually come here and it is usually great so I hate to write this!

Photos
Salon 42 - Before and after

Before and after

Salon 42 - CHOPPED by Jessi Jennings now at Salon Lofts in North Charlotte! http://salonlofts.com/jessi_jennings

CHOPPED by Jessi Jennings now at Salon Lofts in North Charlotte! http://salonlofts.com/jessi_jennings

Salon 42 - Color by Kendal Harler @harler.hair

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Color by Kendal Harler @harler.hair

Copper Willow Salon

Copper Willow Salon

4.6(41 reviews)
14.2 mi•Uptown
•$$

For the longest time I struggled to find a stylist that I trusted with my hair. I've had a few hair…read morestylist nightmares so I was super worried about finding someone new. I made an appointment with Karlee and crossed my fingers. I had pretty dark hair and wanted to go blonde. We knew it would take a couple sessions because it's almost impossible to go from cheap black dye to blonde in a single session. I ended up leaving my first appointment with a beautiful copper color and fell in love with it. I just stuck with it! Karlee is super nice and honestly a saint for putting up with me lol. I hope neither of us ever move because my hair is the best it's ever been and it looks gorgeous thanks to her! The salon itself is gorgeous and welcoming. The huge windows bring in a lot of light so when the weather is nice you really get to see how good your hair turned out. Also I know I'm not the only person that has left a hair appointment with a sore neck because the wash bowls have no support so let me just say their wash bowls are the most comfortable I've ever sat at. I'd leave another 5 star review just for that. I literally can't think of a single negative about this place

I have been going to Jenny for last 6 years for hair cuts and partial balayage. I have seen her…read morebusiness grow because of her passion for hair and environment. She is amazing in choosing what would suit you the most. Most of the time, I go with open mind and ready to take her suggestions, she has always been very helpful. Not only her services are great but she is a beautiful soul. You would immediately connect with her. I would highly recommend Copper Willow Salon and Jenny Fish.

Photos
Copper Willow Salon
Copper Willow Salon
Copper Willow Salon

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Mo2 Salon

Mo2 Salon

4.2(45 reviews)
6.3 mi•Arboretum
•$$
Locally owned & operated
Family-owned & operated

I moved to Charlotte from NJ in 2018 and it wasn't until this year that I found a place where I can…read moretrust someone with my hair! I was thoroughly impressed by the covid safety precautions of this place and their wonderful service. I went to Mo2 for a haircut after the phase to re-open hair salons happened. My hair was a mess with split ends etc since it had been awhile so I sucked it up and made an appointment. I was afraid to go in but I was really relieved with the amount care they took to make sure everyone was safe. They were specific about their check ins so there weren't too many people there all at once. Everyone was masked, there was 6 ft distancing between customers and air filter machines. I felt really safe there even though I was very apprehensive at first. Moving onto the haircut- I don't think I will go to anybody else other than Mohsen after he did wonders with my hair. I am picky about my hair and had quite a few specifications and Mohsen listened and asked if everything was looking the way I wanted every step of the way. I wasn't afraid to share my thoughts and he was really attentive about what I asked for. He even taught me a few tricks on how to make my hair look perfect when I'm on my own! ! I was so happy and received many compliments from friends and family afterwards. Also the trick he taught me (I asked for wispy bangs) was a life savior as getting bangs to look good after a shower can be extremely frustrating!) If you want an amazing haircut and plenty of helpful advice for your hair to go along with it, I would highly recommend this place and Mohsen!

I had a very disappointing and unprofessional experience at this salon. After receiving haircuts…read morefor myself and my daughter, the salon later attempted to retroactively charge us more because of our hair type--something they were fully aware of before the appointment. I had even provided photos of my daughter's hair in advance, so there was no surprise or misunderstanding. Further, the "master" stylist was very rude and accusatory when he approached me about retroactively charging us. Mind you he was the one I showed the pictures to, as well as the one who submitted the payment slips to the young women at the front desk. Changing prices after the fact is unfair and unacceptable. It also raises serious concerns about discriminatory pricing practices. Customers deserve transparency and honesty, not hidden or after-the-fact charges. I would not recommend this salon to anyone who values professionalism, fairness, and respect.

Photos
Mo2 Salon
Mo2 Salon
Mo2 Salon - Putting a little spotlight on these gorgeous highlight/lowlights!

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Putting a little spotlight on these gorgeous highlight/lowlights!

Modern Salon & Spa

Modern Salon & Spa

3.8(98 reviews)
8.5 mi•SouthPark
•$$$

Was desperately looking for a hairstylist in Charlotte so happy I found Jazmin on TikTok. She was…read moreextremely knowledgeable, very accommodating and extremely comforting to sit with for four hours during this process. The salon was super cute and comfortable. I am beyond happy with my results!!! 10 of out 10 RECOMMEND!

The service I received was 4 star, but unfortunately the overall customer experience and…read moreinteractions with management were more than disappointing. They have add-on "service charges" not included in service prices - because this was not mentioned during my check out and not included in the total price my deposit was paid on, I would rate their overall transparency as low. When I reached out to question the final payment amount, I was told by the manager I spoke with that 1) they assume new clients know about the service charge and 2) they assume new clients don't need receipts at check out. Having a professional background in service and hospitality: making assumptions like this about brand new clients is exactly what prevents them from being repeat clients. I told the manager I appreciated the follow up information, but this was not a transparent process or reflective of great service, and I would not be a returning due to this. The manager couldn't care less!! If they are doing so great they don't care to retain first time clients, I would happily recommend someone to take their business to another salon/spa that actually cares about retaining customers.. which is what I will be doing!

Photos
Modern Salon & Spa
Modern Salon & Spa
Modern Salon & Spa

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Element 5 Salon - hair - Updated November 2026

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