I was visiting Charlotte from San Diego with a little time to kill before meeting a friend, and…read moredecided to try and squeeze in a quick haircut. After striking out at a couple of places, I stumbled upon Lucid Hair Studio in Ballentyne. Walking in, I admit I had a moment of "this looks too fancy for a quick men's cut," and worried about the price. The cut was definitely on the pricier side compared to my usual spots, but the owner herself, Oxana Mak Folls, was available to take me as a walk-in. Then something unexpected happened - I got the best damn haircut of my life. Oxana is a true artist. She explained her process every step of the way, including why she uses only shears instead of clippers. Apparently clippers just follow the shape of your skull, and since most people don't have perfectly smooth, symmetrical heads, you end up with a haircut that varies with your head shape rather than looking even. A skilled stylist with shears can actually compensate for head shape and create a more natural, even look. Plus, clippers create jagged edges that make your hair look rougher and grow out harsher - though I'm still wrapping my head around all the technical details. Either way, it worked. We had the most engaging conversation too - the time flew by! And the scalp massage? Lived up to every bit of hype. The products she used smelled incredible, and the face massage was a fantastic touch. I'm usually not one to buy products at a salon, but the spray wax she used was so good I had to take some home (cost more than I usually spend on hair products, but whatever). Lucid Hair Studio, and Oxana specifically, is now officially my go-to spot whenever I'm on the East Coast. My new dilemma? Finding someone local in San Diego who can match her skills - good luck to me on that quest. I'm writing this three weeks after my haircut, and here's the thing: it still looks fantastic. Oxana told me it would last 5-6 weeks versus my normal 3-4 weeks, and she wasn't kidding. It actually looks better each week as it grows out. When you do the math, that's about 36% more value per cut - suddenly that higher price tag makes a lot more sense. If you're in the Charlotte area and looking for an incredible hair experience, seriously, just go. Trust me on this one - you won't regret it!

I would definitely recommend this salon. They have transform my hair with a great haircut/stylish…read more and absolutely perfect highlights. Alena was just fabulous and I loved the way she was doing her work and soo focused with a great smile. I appreciate that. Overall, I loved the salon atmosphere, it is fresh, and their hair products smells soo freakin' Good! Oxanna, provided me great customer service, and I will definitely be back for my future hair services. Thanks

Let's start with: I love a hair place that accepts me just as I am. I wear ponytails most of the…read moretime, use cheap shampoo and conditioner and don't dry my hair on the regular. It's not uncommon for my hair to be fresh out of the shower, drying in an awkward, wet messy bun, in public. I went to Platinum for the first time a few weeks ago, as my stylist (from my other reviews!) has recently joined their staff. Samantha is wonderful, you read about her in my previous hair review. She listens to you, and will do exactly as you want - with insight and recommendations if you want them. Because I am a very low maintenance hair doer, but very frequent visitor to Pinterest, I wanted those chunky big highlights. I told Samantha what I wanted, and that I had been on Pinterest, and we talked about what would really work for me and my lifestyle. Turns out, chunky pretty highlights take lots of upkeep and work - more than 2 hair visits a year (imagine that!). So we went with lower tones and less upkeep. The girl knows me better than I know myself! Love the cut, I go in to see her about twice a year - not the recommended every six weeks. But I tell Samantha what I'm thinking, we talk about it and then I'm always happy with the result!! The shop is really pretty. The staff is nice, and it smells good in there! Never go to a hair salon that doesn't smell good. I will definitely be coming back here to talk about my hair with Samantha. She was also helpful in talking me through a few hair styles that I could do quickly, but that look more grown-up than just a hair elastic and a pony tail. Schedule an appointment! Ask for my girl!

$398 for highlights and root smudge??…read more Very disappointed in the amount I was charged today for highlights and root smudge and feel it was quite exorbitant for this area and what I received was not at all at any level to justify. My appointment was for full highlights and root smudge. I consider this salon nice but not high end and though the person who did my service is very sweet and did a great job the previous time I visited, they are more junior level. When I asked for the breakdown of my charges, they had a hard time providing them but said I was charged for a haircut, highlights, toner and root color. I did not get a haircut so I said oh, I didn't get a haircut so you need to take that off so they said they would refund $30 which is odd because a haircut is $60. After asked for a call from the manager who wasn't available while I was there, I found that they charged foil highlights ($265), a toner ($45) and $76 for a little root cover at the bowl. I have barely shoulder length hair. The manager wasn't clear on what was charged either so she was going to give me a call back but never did. My total bill with the refund was $365. What's worse is that I have to have it redone. The highlights were not allowed to lift enough and the toner was nothing like what i like or looks good on me. The roots are not dark enough and turned out looking like 'hot roots', nothing like the root smudge I had previously. I hate this happened. This is simply unaffordable even if it were a great color but it was nothing like what I had done before, which I what i asked for when I sat down. Also, I would have probably split up the service or possibly changed to partial highlight had I known the toner wasn't included with the highlight service. After all, you generally don't have one without the other. And, I would've decided to go elsewhere altogether if I had known they charge $76 for root coverage at the bowl with your highlight.

When I moved to Indian Trail last year, my first hunt was to find a great hair salon that not only…read morewasn't too costly but did an amazing job...I found Imagez and hit the jackpot! Dresden has been doing my hair now for almost a year and she is the absolute best, I can't say enough good things about her. Not only is she talented but she makes sure you get every penny's worth and then some. I've always had to pay a ton of money to get my roots done, my hair blow dried, and styled and it wasn't always done well. Here, I have always been happy with the results and pay half of what I used to pay! I wouldn't go anywhere else and never even bothered to look. This place is a hidden gem and worth the wait!

Love this salon! Great atmosphere and I'm always please with my hair cuts. I see Alyssa there and…read morecuts very well for curly hair!!

Best haircut and color ever! I recommend going directly to the owner if you want the best! Staff…read moreis all very nice!

Found my new & favorite salon!! I visited 2 weeks ago for the first time to get a haircut &…read moreblowout. My stylist was Liz, and she did an outstanding job. I got about 2.5 inches cut off which brought my hair to my mid-back, with a bouncy blowout. I feel brand new with lighter hair. Parking in the back which is a huge plus & the reason for which I came here. Tea & coffee available as well. Happy to have found my place & can't wait to be back!

gina gina gina if…read moreyou are looking for gina formerly of fuzi on hai r desig n, she is at noma now!!

They advertised on their site that a dry cut was $30.00. The beautician gave me a nice hair cut and…read morewhen I went to pay $30.00 she informed me it was $35.00. False advertisement!!!! Won't be going back.

I moved to Charlotte from NJ in 2018 and it wasn't until this year that I found a place where I can…read moretrust someone with my hair! I was thoroughly impressed by the covid safety precautions of this place and their wonderful service. I went to Mo2 for a haircut after the phase to re-open hair salons happened. My hair was a mess with split ends etc since it had been awhile so I sucked it up and made an appointment. I was afraid to go in but I was really relieved with the amount care they took to make sure everyone was safe. They were specific about their check ins so there weren't too many people there all at once. Everyone was masked, there was 6 ft distancing between customers and air filter machines. I felt really safe there even though I was very apprehensive at first. Moving onto the haircut- I don't think I will go to anybody else other than Mohsen after he did wonders with my hair. I am picky about my hair and had quite a few specifications and Mohsen listened and asked if everything was looking the way I wanted every step of the way. I wasn't afraid to share my thoughts and he was really attentive about what I asked for. He even taught me a few tricks on how to make my hair look perfect when I'm on my own! ! I was so happy and received many compliments from friends and family afterwards. Also the trick he taught me (I asked for wispy bangs) was a life savior as getting bangs to look good after a shower can be extremely frustrating!) If you want an amazing haircut and plenty of helpful advice for your hair to go along with it, I would highly recommend this place and Mohsen!

I had a very disappointing and unprofessional experience at this salon. After receiving haircuts…read morefor myself and my daughter, the salon later attempted to retroactively charge us more because of our hair type--something they were fully aware of before the appointment. I had even provided photos of my daughter's hair in advance, so there was no surprise or misunderstanding. Further, the "master" stylist was very rude and accusatory when he approached me about retroactively charging us. Mind you he was the one I showed the pictures to, as well as the one who submitted the payment slips to the young women at the front desk. Changing prices after the fact is unfair and unacceptable. It also raises serious concerns about discriminatory pricing practices. Customers deserve transparency and honesty, not hidden or after-the-fact charges. I would not recommend this salon to anyone who values professionalism, fairness, and respect.

Claire Oh Clair...what would I do without you? I came to you with color-gone-bad and you turned it…read moreall around for good. You are my hero! I seriously came to Theory after trying so many other salons in the area...some affordable, some not, some recommended, some not. Either way, through my journey, I ended up with black hair that was practically purple. But....wait for it.....I met Claire!! She saved the day and restored my purple hair back to a normal color. She isn't pushy, she isn't overly talkative, she is just cool and professional and damn good at what she does. She is priced like everyone else in the area so no sticker shock there. Great environment in a fun location (southend). I HIGHLY recommend you to go to Claire for any and all of your hair needs.

This pic is after she fixed it. I feel bad giving a bad review but the stylist said twice that…read more"this happens all the time" and said that it just sucks because it takes time to fix it. I'm not sure if she meant herself or the salon in general but it's what led me to write a review and I never write reviews. Angelica was who dyed my hair the other stylists came over to give some help after it looked like there was a line of copper and really dark roots compared to the rest of my hair. Everyone was very nice so I gave 2 stars. As a SAHM it's hard to find time to get my hair done and now I'm stuck wearing hats and headbands until I can find a person and time to get it fixed.

Buford has been cutting my husband's hair for years and we couldn't be happier. Excellent! Ask for…read morea shave too. Buford has been willing to offer walk-ins whenever possible. Jim cuts my hair. I cannot believe I can get a haircut of this quality for such a deal. I highly recommend him. Jim prefers appointments only.

April is the bomb!! I have never left with a bad hair cut! She offer cuts, washes and style. I…read morehave also had Liz cut my hair and she is great too. I have not had any of the other stylist cut my hair but I am sure they do a great job because they always seem to be busy. I highly recommend going here. April and Liz's prices are good too... a guys cut and wash is $20. (not sure about the other stylist.)