When it comes to hair stylists, I only trust one person with my hair. Bridget is amazing, and I…read morealways leave her chair feeling confident and my hair looking amazing. I found Bridget in a salon in the mall, and when I moved to Texas for a brief time, when I needed a trim, always booked a flight home to visit my family and made an appointment to see her! When she was moving to Heirloom, she gave me her card so I knew where to find her. Now that I'm back home, making regular appointments to see her is a must. Salon is super clean and welcoming.

I had a great experience at heirloom Saloon! Ashley did a great job on my hair. Ashley made it fun…read moreand easy process. My hair feels so light and healthy! Thanks Ashley and team!

Very pleased with this salon! I rarely trust salons with my hair because I am really particular. I…read morewanted a Dominican blowout where my hair was straight but also still had volume and bounce. My hair turned out so silky and smooth! Everyone at the salon was very friendly and accommodating. I went pretty early in the afternoon and I was in and out in a decent amount of time (about 2 hours). I also got a deep conditioning treatment and a trim. Great customer service, friendly atmosphere, and I love the way my hair came out. I definitely recommend this place and will be returning.

These people literally ruined my hair!!!! Put the wrong…read morechemical in my African American hair and it had taken months to repair. My skin and scalp burned. Everyone spoke perfect English before the service; No spoke any English once my hair was ruined. And they had absolutely no trouble with English when they requested payment. Black folks stay far far away from Chicas. And yes...I tried them because they advertise themselves as black hair proficient.

My teen had a surprise request to get his mane of hair cut off last night. I attempted two salons…read morethat are familiar and struck out. A Yelp search on our way to dinner led us to Kat at Tailored Salon and she squeezed him in (huge thank you!) Excellent cut, sweet human (Kat) and cute, friendly salon. We will be back!

Love this cute little salon! Naomi is fabulous and really listens to what you want and educates you…read moreon how you can get there with little to no damage to your hair! The entire staff is doing so well to protect you and them during COVID. They are cleaning chairs between use and even cleaning the wash bowls between clients! I would highly recommend this salon.

I recently visited your store to return a pair of colored contact lenses I had purchased a few…read moreweeks prior. The package was completely sealed and unopened. Upon approaching the register, I informed the lady of my intention to return the item. She responded that returns or exchanges were not accepted. When I asked for clarification--since the item was unopened--she pointed to a sign stating, "No returns or exchanges on clippers, trimmers, wigs, & hair." I noted that contact lenses were not listed, to which she replied that the store does not list every non-returnable item on the sign. I then requested to speak with a manager, but was told no manager was on duty. She offered to provide a phone number, but first asked me to step aside so she could assist another customer, which felt dismissive and unprofessional. Afterward, she provided me with the manager's contact information. I called the number twice immediately after leaving the store, left a voicemail, and included my contact information, but I have yet to receive a response. I would appreciate clarification on your return policy and a follow-up regarding this experience. Thanks.

Please Do Not Shop Here. I had the worst experience recently. A couple of months ago I purchased a…read moresmall hot comb and it was defective it actually blew up on me. Recently I came to buy another one thinking that it was just a fluke. But when I got home I realized that this one was also defective. I immediately returned it to the store. When I explained the situation to the cashier she told me that I had purchased a large comb. I explained to her that this is what I had just purchased and taken out of the package and showed her where it was damaged. she then basically called me a liar and theif and said that I was returning the old product. I was appalled and taken aback because she was actually calling me a thief and a liar to my face. I had my receipt and I paid cash. She would not refund me my money, but gave me a store credit. I would never return back to this store.

Barbara is the most fun loving and high energy person I've had the pleasure of meeting since being…read morein Charlotte. Her spa is extremely private and super clean and well stocked. She has some of everything for skin care and the environment is relaxing to say the least. Barbara is very professional and personable if you know what I mean. I enjoy my visits every time whether it's for a wax or body wrap service. I highly recommends my long lost sister (we both have Creole New Orleans roots) for any and all your beauty and spa needs.

I am very selective in terms of inducting new businesses into the five star club, but this one was…read morea no brainer for me, as Nola Spa is the epitome of quality customer service paired with great value as everything about the establishment, from the owner Barbara to the facilities to the actual process involved with waxing is first class all the way. I never feel uncomfortable there at all as this is definitely a "both genders welcome" type of place where guys can go for all their waxing needs and not feel weird. Barbara is very personable and always takes the time to answer any questions you may have without coming off in a condescending manner like some other not to be mentioned spas in the area seem to almost take pride in displaying. No matter your skin care need, no matter your gender, age or race, you will feel totally welcome and at home at Nola Spa, which again may sound like a simple concept to some, but unfortunately this is not necessarily the norm at all spas in the area based on my personal experience. So, with all that said, it is my pleasure to welcome Nola Spa into the five star club, as it is well deserved.

Vanessa is fabulous with color and cut. I am very happy with my hair and my daughter's hairread more

Unexperienced, uneven, overcharged, extremely rude…read more Brought my daughter in for basic haircut- just to trim a few inches off of straight, unlayered hair. Aaliyah took a long time to blow dry her hair, but thought all was ok. When I went to check out they added $21 to the $59 bill because she has long hair. I thought $80 was very steep for this casual salon and junior stylist, but I paid it and left. At home I noticed my daughter's hair was completely uneven. Went back next day and manager tried to fix the haircut, but because it was cut so unevenly she would have had to cut maybe 4 more inches off to fix it, which she said would grow back in a month. I don't know anyone whose hair grows that fast. When I said my daughter was upset with me because she just wanted to get an inexpensive haircut at Supercuts, she laughed. My response was they could not have done a worse job than what we received at Hue. No refund or anything was offered and it seemed like we were laughed at. If they were able to fix it, a refund is not necessary, however if the haircut is unfixable a refund should be offered. Aaliyah was nice, but I don't feel like you can charge $80 for an obviously brand new stylist who can't trim straight hair.

Staff members and my stylist were great. The salon is very bright and clean. I had a great…read moreexperience.

Latoya specializes in healthy hair and my hair has grown so much. She is professional and prompt…read moreand this is hard to find these days.

(11/26/22) I got lucky, Phillip was working. Well at least that's how it seemed at the time. I was…read morecounting on a haircut that I knew would be perfect and I was disappointed with what I received. He kept asking me if I wanted him to do more, but all I really wanted to do was leave. I guess that my expectations of Supercuts have outlived the abilities of the stylists. Time to find a new shop.

I'm kind of getting a little tired of the $15 for 15 minutes kind of hair cuts, but I suppose that…read moreI should be happy that my hair costs so little (I have very simple needs for hair) and that perhaps it offsets my wife's $200 cuts. But don't tell her I said that! This Supercuts is right next to the Harris Teeter at the southeast corner of Ballantyne Commons and Johnston Road. Plenty of parking, of course. Call ahead if you're able. Supercuts doesn't yet have an app that does what the Great Clips app does.