I have been coming to see Liz here at Element 5 for several years now and I even take my 6 y/o…read moredaughter now. The salon is clean and efficiently designed. Liz always knows what to do to make my hair look the best! She's excellent with my daughter and even gets a great cut done for her every time despite her being young. Thank you Liz and Element 5!

Since moving from California, I've had an extremely hard time finding a stylist who could recreate…read morethe blonde look I've always loved. Then I found Cassidy at Element 5 Salon, and I truly feel like I hit the jackpot! Cassidy absolutely nailed my color. She listens to what I want, understands blonde, and somehow gets my hair looking exactly how I've always wanted it. The color is beautiful, natural, and the quality is amazing. I actually drive over an hour just to have Cassidy do my hair, and that says everything! She is absolutely worth the drive, and I leave the salon loving my hair every single time. If you're blonde and looking for someone who really knows what they're doing, go see Cassidy! I'm so happy I found her!

Was never informed that the person doing my hair was a higher educated person prior to getting my…read morehair done, meaning I had to pay significantly much more. I asked why the price was more than it normally is especially for getting the same exact thing done to my hair that I always do and was told it was because a higher educated person did my hair, but I never knew that it would cost more or even that a higher educated person was doing my hair prior to that. And on top of that wasn't even refunded half of what I had paid. Before that all happened they also made me come back three separate times because they "didn't have enough time to do my hair." They did give me 30% off for one of the times that they made that scheduling mistake which I was appreciative for. But not when it continued to happen.

Came here for the first time this year and will never go anywhere else again!! Annalise gives me…read morethe perfect cut every single time and makes me feel so confident trying new styles for such an affordable price. My friends also go to Krissy for color and it looks amazing every time! Everyone in the salon is so nice too I highly recommend this location for all hair style needs!!

I've been going to this salon for quite a while, and every visit has been an amazing experience. My…read morestylist, NUNE, is not only highly skilled and knowledgeable, but also incredibly kind, warm, and full of positive energy. She always makes me feel welcome and truly cared for. Every time I come in, she perfectly touches up my roots, refreshes the color on my ends, and even gives me a beautiful blowout at no extra charge -- even when I don't ask for it. The results are always gorgeous, and my blowout lasts 4-5 days! It's very hard to find another salon nearby that offers this level of quality, service, and attention to detail at such a great price. The salon itself also has a very friendly and welcoming atmosphere, which makes every appointment relaxing and enjoyable.

New customer here. I recently had lunch with a dear friend. I complimented her on the amazing hair…read morecut she got and asked her to share the details! She was a walk-in at Salon Salon in Indian Land near Harris Teeter initially, and described her experience as terrific. Her stylist was Larissa but she also spoke highly of Madina. Lynda had been to the salon a few times since and her observation was all the stylists do a great job. This past weekend I summoned my nerve and phoned for an appointment and was met with "can you be here in 10 minutes?" I hustled right over. And as luck would have it my stylist was Larissa as well. I give Larissa the highest recommendation I possibly can. She asked what I wanted and throughout the cut asked about length, layers etc. She was outstanding at assuring I was satisfied. The salon was clean bright, bustling and cheerful. The prices for services were reasonable and competitive. I will only go to this salon for future cuts. Thank you Larissa for the best cut I've ever gotten.

Beware! The prices quoted on the website when booking are not the prices! My teenage daughter went…read morein for a partial highlight which was quoted at $139, and walked out paying $230 PLUS tip. She requested nothing additional and walked out with a partial highlight. Don't get me wrong, the hair looks amazing, but paying 40% more than expected has seriously made me never want to go back. It's deceptive and I feel taken advantage of. After asking around, I hear others have had this negative experience with secret charges at Brushd. Such a shame because I do think the stylists are great gals and talented.

My experience was amazing! I walked in with a big knot I was unable to get out for days in the…read moreback of my head. My stylist, Sherlyn got the knot out in no time! Here is the hair detangler she used: https://a.co/d/f92vPYP I also got a haircut (about 3 1/2 inches off) I fell in love with it the moment I got home. I highly recommend Brush'd Salon. All this only cost me $49. MY STYLIST: My stylist was Sherlyn (business card attached). She got a giant knot out of my hair, gave me an amazing haircut, and was so sweet. Sherlyn, if you are reading this, I would like to thank you for everything you did for me today. You were a joy! HIGHLY RECOMMEND!

I had a very disappointing and unprofessional experience at this salon. After receiving haircuts…read morefor myself and my daughter, the salon later attempted to retroactively charge us more because of our hair type--something they were fully aware of before the appointment. I had even provided photos of my daughter's hair in advance, so there was no surprise or misunderstanding. Further, the "master" stylist was very rude and accusatory when he approached me about retroactively charging us. Mind you he was the one I showed the pictures to, as well as the one who submitted the payment slips to the young women at the front desk. Changing prices after the fact is unfair and unacceptable. It also raises serious concerns about discriminatory pricing practices. Customers deserve transparency and honesty, not hidden or after-the-fact charges. I would not recommend this salon to anyone who values professionalism, fairness, and respect.

Super great experience at this place, they took me in as basically a walk-in and completely fixed…read moremy previously damaged hair. It feels so much healthier and looks amazing now. Love this place! :)

$398 for highlights and root smudge??…read more Very disappointed in the amount I was charged today for highlights and root smudge and feel it was quite exorbitant for this area and what I received was not at all at any level to justify. My appointment was for full highlights and root smudge. I consider this salon nice but not high end and though the person who did my service is very sweet and did a great job the previous time I visited, they are more junior level. When I asked for the breakdown of my charges, they had a hard time providing them but said I was charged for a haircut, highlights, toner and root color. I did not get a haircut so I said oh, I didn't get a haircut so you need to take that off so they said they would refund $30 which is odd because a haircut is $60. After asked for a call from the manager who wasn't available while I was there, I found that they charged foil highlights ($265), a toner ($45) and $76 for a little root cover at the bowl. I have barely shoulder length hair. The manager wasn't clear on what was charged either so she was going to give me a call back but never did. My total bill with the refund was $365. What's worse is that I have to have it redone. The highlights were not allowed to lift enough and the toner was nothing like what i like or looks good on me. The roots are not dark enough and turned out looking like 'hot roots', nothing like the root smudge I had previously. I hate this happened. This is simply unaffordable even if it were a great color but it was nothing like what I had done before, which I what i asked for when I sat down. Also, I would have probably split up the service or possibly changed to partial highlight had I known the toner wasn't included with the highlight service. After all, you generally don't have one without the other. And, I would've decided to go elsewhere altogether if I had known they charge $76 for root coverage at the bowl with your highlight.

I have been going here since the day I moved to Charlotte on a whim when I drove by seeing the sign…read moreoutside. From the time I made my first appointment with owner Michelle I have been absolutely amazed and in love with the staff,service and quality of craftsmanship. I have always been treated with the utmost respect and curtesy in the salon and even outside if seen in public. I have made it a point to bring my whole family here and have seen many of the other stylist and have not been disappointed yet. I would highly recommend this salon to anyone who is looking for a high quality,fun ,modern environment and wants to feel at home each time they walk in the door. It's a sure bet each time. Please be sure to rate them when you have your experience as I have to help their business keep growing!!! Thanks to all the platinum hair bar staff!

I was visiting Charlotte from San Diego with a little time to kill before meeting a friend, and…read moredecided to try and squeeze in a quick haircut. After striking out at a couple of places, I stumbled upon Lucid Hair Studio in Ballentyne. Walking in, I admit I had a moment of "this looks too fancy for a quick men's cut," and worried about the price. The cut was definitely on the pricier side compared to my usual spots, but the owner herself, Oxana Mak Folls, was available to take me as a walk-in. Then something unexpected happened - I got the best damn haircut of my life. Oxana is a true artist. She explained her process every step of the way, including why she uses only shears instead of clippers. Apparently clippers just follow the shape of your skull, and since most people don't have perfectly smooth, symmetrical heads, you end up with a haircut that varies with your head shape rather than looking even. A skilled stylist with shears can actually compensate for head shape and create a more natural, even look. Plus, clippers create jagged edges that make your hair look rougher and grow out harsher - though I'm still wrapping my head around all the technical details. Either way, it worked. We had the most engaging conversation too - the time flew by! And the scalp massage? Lived up to every bit of hype. The products she used smelled incredible, and the face massage was a fantastic touch. I'm usually not one to buy products at a salon, but the spray wax she used was so good I had to take some home (cost more than I usually spend on hair products, but whatever). Lucid Hair Studio, and Oxana specifically, is now officially my go-to spot whenever I'm on the East Coast. My new dilemma? Finding someone local in San Diego who can match her skills - good luck to me on that quest. I'm writing this three weeks after my haircut, and here's the thing: it still looks fantastic. Oxana told me it would last 5-6 weeks versus my normal 3-4 weeks, and she wasn't kidding. It actually looks better each week as it grows out. When you do the math, that's about 36% more value per cut - suddenly that higher price tag makes a lot more sense. If you're in the Charlotte area and looking for an incredible hair experience, seriously, just go. Trust me on this one - you won't regret it!

I would definitely recommend this salon. They have transform my hair with a great haircut/stylish…read more and absolutely perfect highlights. Alena was just fabulous and I loved the way she was doing her work and soo focused with a great smile. I appreciate that. Overall, I loved the salon atmosphere, it is fresh, and their hair products smells soo freakin' Good! Oxanna, provided me great customer service, and I will definitely be back for my future hair services. Thanks

Thank you Studio 321! I had my hair cut and style here and the service was great...I rarely get my…read morehair done, I'm far to cheap. Horrible I know! I use to work near Studio 321 Salon. I would pass by often. I've seen many customers leaving here looking FABULOUS! I have natural hair, that's occasionally hard to tame. The salon is super clean and the stylists are knowledgable with ALL Hair Types. They use Paul Mitchell products here. Which is like magic in a bottle! Prices are reasonable. LaTonia (The Salon Owner) is the nicest person you will ever meet. If you like diversity, quality, and a positive atmosphere, then you will absolutely love this salon!

I have been a client of Studio 321 since they opened their doors. The overall health of my hair…read moreis Studio 321 priority. I am bi-racial and have curly textured hair and it is hard to find a stylist that can handle our hair. Master Stylist Tonia Arrington is a triple threat She can cut, color, and style hair. She has done all of those tasks effortlessly and always exceeds our expectations and never compromising the health of our hair. We have since relocated to Virginia and I travel the six hours back every other month to have Tonia Arrington do my hair. From Clip-In & Sew in Extensions, Color, Cut, Treatments and Styling. She is worth every penny.