Brittney at the SouthPark location is amazing! The first appointment I had was for a wash and…read moreblowout. I can honestly say, my hair never looked so good. I left there extremely happy! Brittney has trimmed and styled my hair a few times and I always am amazed at the beautiful transformation she is able to give me.

This unfortunately has to be a NO for me. For a few reasons…read more- - ITCHY SCALP FROM PRODUCT Some folks may like an Aveda salon and their products, but, the clean 'ammonia free' products they claim to use, need to sit on your head for TWICE as long (not good!) and my scalp was ITCHY for dayssss after my appointment! The color did NOT hold or stay vibrant and faded pretty fast. HUGE PRICE INCREASES The prices here seem to fluctuate quite a bit every couple of months. When I questioned it, I was given the brush off. It went from 150 to 165 to 180 and now 200 for the SAME SERVICE within a few year period...? Im sorry, WHAT. NEW BOGUS FEE - is now added on to ALL services. As a "service fee"...beware of this! They add it on without your knowledge. FRONT DESK GIRLS UNFRIENDLY i've noticed a gradual downhill service with the people that check you in. Not friendly. Did not like when I questioned the consistent price increases. Just plain rude. HALF EMPTY SALON Another note to point out- every time I would come here the salon would have literally 5-6 people in it. With chairs set for 30 clients... more than half empty is not a good look. There are so many other, better salons in the area. I would highly advise to spend your money elsewhere!

Lily did an amazing job on my hair! I recently moved from New York and have tried several hair…read morestylist down here and none were able to match and give me the blonde I was used to... until Lily! She did an amazing job coloring and toning my blonde to exactly where I want it! Amazing customer service skills and the salon itself is beautiful! Will be regularly going back to her! If you need highlights or blonde, or really any coloring see Lily!

I'm usually really picky about where I get my hair cut and highlighted. I've had many bad…read moreexperiences (and often ended up with botched color jobs), but I hate spending a lot of money; I'm a mom on a tight budget. I found this salon using a Groupon and so happy I bought it. Alison is my new stylist and she's fantastic. The prices are good, the salon is top notch, they offer drinks and wine, and I couldn't be more pleased. It can be hard to find (it's among the townhouses behind the shopping center), but try it and you'll be very happy!

I was visiting Charlotte from San Diego with a little time to kill before meeting a friend, and…read moredecided to try and squeeze in a quick haircut. After striking out at a couple of places, I stumbled upon Lucid Hair Studio in Ballentyne. Walking in, I admit I had a moment of "this looks too fancy for a quick men's cut," and worried about the price. The cut was definitely on the pricier side compared to my usual spots, but the owner herself, Oxana Mak Folls, was available to take me as a walk-in. Then something unexpected happened - I got the best damn haircut of my life. Oxana is a true artist. She explained her process every step of the way, including why she uses only shears instead of clippers. Apparently clippers just follow the shape of your skull, and since most people don't have perfectly smooth, symmetrical heads, you end up with a haircut that varies with your head shape rather than looking even. A skilled stylist with shears can actually compensate for head shape and create a more natural, even look. Plus, clippers create jagged edges that make your hair look rougher and grow out harsher - though I'm still wrapping my head around all the technical details. Either way, it worked. We had the most engaging conversation too - the time flew by! And the scalp massage? Lived up to every bit of hype. The products she used smelled incredible, and the face massage was a fantastic touch. I'm usually not one to buy products at a salon, but the spray wax she used was so good I had to take some home (cost more than I usually spend on hair products, but whatever). Lucid Hair Studio, and Oxana specifically, is now officially my go-to spot whenever I'm on the East Coast. My new dilemma? Finding someone local in San Diego who can match her skills - good luck to me on that quest. I'm writing this three weeks after my haircut, and here's the thing: it still looks fantastic. Oxana told me it would last 5-6 weeks versus my normal 3-4 weeks, and she wasn't kidding. It actually looks better each week as it grows out. When you do the math, that's about 36% more value per cut - suddenly that higher price tag makes a lot more sense. If you're in the Charlotte area and looking for an incredible hair experience, seriously, just go. Trust me on this one - you won't regret it!

I would definitely recommend this salon. They have transform my hair with a great haircut/stylish…read more and absolutely perfect highlights. Alena was just fabulous and I loved the way she was doing her work and soo focused with a great smile. I appreciate that. Overall, I loved the salon atmosphere, it is fresh, and their hair products smells soo freakin' Good! Oxanna, provided me great customer service, and I will definitely be back for my future hair services. Thanks

I had a very disappointing and unprofessional experience at this salon. After receiving haircuts…read morefor myself and my daughter, the salon later attempted to retroactively charge us more because of our hair type--something they were fully aware of before the appointment. I had even provided photos of my daughter's hair in advance, so there was no surprise or misunderstanding. Further, the "master" stylist was very rude and accusatory when he approached me about retroactively charging us. Mind you he was the one I showed the pictures to, as well as the one who submitted the payment slips to the young women at the front desk. Changing prices after the fact is unfair and unacceptable. It also raises serious concerns about discriminatory pricing practices. Customers deserve transparency and honesty, not hidden or after-the-fact charges. I would not recommend this salon to anyone who values professionalism, fairness, and respect.

Super great experience at this place, they took me in as basically a walk-in and completely fixed…read moremy previously damaged hair. It feels so much healthier and looks amazing now. Love this place! :)

I walked in looking like I lost a battle with my hair... and walked out feeling fabulous! I…read morecouldn't be happier with my haircut. Highly recommend!

Have been going to Lucy Rose Salon for the past few times to get my hair done and I absolutely love…read moreit! The atmosphere is everything you could want. It's super cute but also classy. Everyone I have had the pleasure of talking to is so friendly and makes you feel so welcomed. They took the time to figure out what looked good for me and listen to what I truly wanted. Sierra is who I have continued to go back to because she can blend a balayage seamlessly. I also have visited their spa that is right up the road! Maddie was the aesthetician that did my hydro facial and she made sure I had realistic expectations and you could tell she knew what she was doing and cared about you. I couldn't recommend this place more for all your beauty needs!

My stylist of 8 years recently moved to Salon Naman, and I couldn't be happier with her choice. I…read morewas impressed by the reception I received; I felt like I had been a valued client for years. I also purchased Kerastase Densifique mousse while there, and I am delighted with the product. My fine (but full) hair has never looked so good, and I have never had so many compliments. I am looking forward to my next appointment.

Everything from the front desk staff to the product selection to the experience with my stylist at…read moreSalon Naman has been amazing. I appreciate how well my stylist explains how to maintain and care for my hair. I always leave feeling beautiful and relaxed, and I can't wait for my next appointment.

I was desperate to get my hair cut to help deal with this summer heat and unfortunately was blown…read moreoff twice by the woman I had been going to. I decided to look to Yelp to help me find someone else to try and hit the jackpot! I called and spoke to the owner of JonV, Tamika, and she was super friendly and professional on the phone and was willing to squeeze me in that same day. I'm always hesitant to try someone new because there aren't many with the skill set to work with my type of hair. Tamika was wonderful and did not disappoint! She gave me exactly the style and length I wanted and was super kind and courteous. The price was reasonable, professionalism top-notch, good location. The inside of the salon is aesthetically pleasing and clean. I also loved the diverse clientele. She has the skills and talent to work with men and women, young and old, and all hair types and textures to give you the results you're looking for. I will definitely be going back. After 7 years of searching, I have finally found my new stylist. Thank you Tamika!

Samantha is amazing! Her cuts are always perfect and her color skills are on point. She made me…read moreextensions that match my hair so perfectly no one knows I have them in. She is the girl to go to, so glad I found her!

Let's start with: I love a hair place that accepts me just as I am. I wear ponytails most of the…read moretime, use cheap shampoo and conditioner and don't dry my hair on the regular. It's not uncommon for my hair to be fresh out of the shower, drying in an awkward, wet messy bun, in public. I went to Platinum for the first time a few weeks ago, as my stylist (from my other reviews!) has recently joined their staff. Samantha is wonderful, you read about her in my previous hair review. She listens to you, and will do exactly as you want - with insight and recommendations if you want them. Because I am a very low maintenance hair doer, but very frequent visitor to Pinterest, I wanted those chunky big highlights. I told Samantha what I wanted, and that I had been on Pinterest, and we talked about what would really work for me and my lifestyle. Turns out, chunky pretty highlights take lots of upkeep and work - more than 2 hair visits a year (imagine that!). So we went with lower tones and less upkeep. The girl knows me better than I know myself! Love the cut, I go in to see her about twice a year - not the recommended every six weeks. But I tell Samantha what I'm thinking, we talk about it and then I'm always happy with the result!! The shop is really pretty. The staff is nice, and it smells good in there! Never go to a hair salon that doesn't smell good. I will definitely be coming back here to talk about my hair with Samantha. She was also helpful in talking me through a few hair styles that I could do quickly, but that look more grown-up than just a hair elastic and a pony tail. Schedule an appointment! Ask for my girl!

$398 for highlights and root smudge??…read more Very disappointed in the amount I was charged today for highlights and root smudge and feel it was quite exorbitant for this area and what I received was not at all at any level to justify. My appointment was for full highlights and root smudge. I consider this salon nice but not high end and though the person who did my service is very sweet and did a great job the previous time I visited, they are more junior level. When I asked for the breakdown of my charges, they had a hard time providing them but said I was charged for a haircut, highlights, toner and root color. I did not get a haircut so I said oh, I didn't get a haircut so you need to take that off so they said they would refund $30 which is odd because a haircut is $60. After asked for a call from the manager who wasn't available while I was there, I found that they charged foil highlights ($265), a toner ($45) and $76 for a little root cover at the bowl. I have barely shoulder length hair. The manager wasn't clear on what was charged either so she was going to give me a call back but never did. My total bill with the refund was $365. What's worse is that I have to have it redone. The highlights were not allowed to lift enough and the toner was nothing like what i like or looks good on me. The roots are not dark enough and turned out looking like 'hot roots', nothing like the root smudge I had previously. I hate this happened. This is simply unaffordable even if it were a great color but it was nothing like what I had done before, which I what i asked for when I sat down. Also, I would have probably split up the service or possibly changed to partial highlight had I known the toner wasn't included with the highlight service. After all, you generally don't have one without the other. And, I would've decided to go elsewhere altogether if I had known they charge $76 for root coverage at the bowl with your highlight.