I gave this salon a 3/5 stars because I experienced both good and bad moments with my first and LAST experience. So here are my takeaways. . .
GOOD; accommodated last minute scheduling, 1/3 employees were friendly, left with a BADASS haircut.
BAD; staff perseverated on the fact that I had never been there before questioning why I came in, lead person in charge "Medina" did not become welcoming until after I gave her a compliment, she was also a poor teacher in regards to her intern stylist "Hope" whom is new to field as evidence by, " did you use conditioner? She has oily hair, you should not use conditioner", Medina would not accept an electronic form of coupon, and I had an up charge of 10.00 that was not mentioned prior to services rendered. .
My personal suggestions: if you are looking for a full service salon experience where complimentary drinks are served, magazines and tablets are provided while you wear a spa robe. This is not your salon. But if you looking for a badass haircut because Medina can truly cut hair with service that needs major customer service improvement. Then maybe you can try it and see for yourself.
If Medina sees and reads this, try editing your teaching method and style so you can leave a better legacy behind. You can make or break a person's confidence with the career they chose by the lack there of in regards to positive reinforcement and challenging critical thinking skills hair dressers gain with experience
Never suggest a customer go walk to the bank to see if they can print a coupon out, have some printed out at the front desk for those who don't have access to a printer instead of making them walk in the rain after fresh blow out needing to go pay for a paper version of a print out because you needed to "staple it". Your front desk receptionist edited the price ELECTRONICALLY at the front desk of your "old school computer"
I'm so disappointed overall with my personal experience but I am happy with my haircut.
So yeah. Let's see if y'all can make a change and we get some more epic reviews here for ya SALON SALON read more