Love this small, boutique salon. Everyone is so friendly. Ani did a fantastic job with a color…read morecorrection for me. She was honest and transparent when telling me it would take time. My hair is exactly what I was hoping for now!

Hard to put my finger on it but I was uncomfortable here. Lost appointments and a negative comment…read moreabout my choice of hair color were the last straw.

Fast and available service when I called. Extremely friendly staff and stylists. Clean and open…read morelayout- very welcoming. Shampoo cut and style was worth every penny. I'll be back!

Very nicely decorated salon space. Love the natural vibe. Jackie did a great cut and style. Looking…read moreforward to my next appointment.

Unexperienced, uneven, overcharged, extremely rude…read more Brought my daughter in for basic haircut- just to trim a few inches off of straight, unlayered hair. Aaliyah took a long time to blow dry her hair, but thought all was ok. When I went to check out they added $21 to the $59 bill because she has long hair. I thought $80 was very steep for this casual salon and junior stylist, but I paid it and left. At home I noticed my daughter's hair was completely uneven. Went back next day and manager tried to fix the haircut, but because it was cut so unevenly she would have had to cut maybe 4 more inches off to fix it, which she said would grow back in a month. I don't know anyone whose hair grows that fast. When I said my daughter was upset with me because she just wanted to get an inexpensive haircut at Supercuts, she laughed. My response was they could not have done a worse job than what we received at Hue. No refund or anything was offered and it seemed like we were laughed at. If they were able to fix it, a refund is not necessary, however if the haircut is unfixable a refund should be offered. Aaliyah was nice, but I don't feel like you can charge $80 for an obviously brand new stylist who can't trim straight hair.

Vanessa is fabulous with color and cut. I am very happy with my hair and my daughter's hairread more

The customer service was good but when I asked if my daughters hair would do what we were asking…read morefor from a picture she said yes, then the lady asked her what I said in russian and they other employee said, in russian, "will it" she said back, in russian, neit or no. Literally seconds after telling us it would. I wanted to walk out and come up with another style with my daughter and come back another time. It was too late to leave unfortunately. I was pretty appalled she would tell me one thing and the co employee another. I assumed the answer to the employee was the correct one but it was already too late to stop. Needless to say it looked nothing like the picture and my daughters hair was too thin to do that; however if she cut the ends texturized it would have done much more like she wanted. She didn't realize I spoke enough to understand anything they said. Some of it was not that kind either but they were very kind when speaking English. Other than that it is a beautiful but $$$ salon to be lied to.

From the moment I walked into Mahalo, I knew I'd stumbled upon something special. In a moment of…read moredesperation, I called hoping for a last-minute appointment, and to my absolute delight, Mallory not only made time for me--she saved me. Her warmth, professionalism, and undeniable talent turned what could have been a stressful experience into something extraordinary. The salon itself is a dreamy, welcoming space--chic, serene, and full of vibrant, joyful energy. I was greeted with refreshments, made to feel completely at home, and could instantly tell that every stylist there truly loves what they do. There's a passion in the air that's impossible to miss. And my hair? STUNNING. I'm honestly still in awe. Mallory's work surpassed every expectation. I left feeling like the very best version of myself--and isn't that what we all want from our stylist? If I could give 10 stars, I would. If I could give 100, I still wouldn't be able to capture just how wonderful this experience was. Whether you're looking for a new stylist or just need a fresh start, RUN to Mahlo. I already have my next appointment booked, and I couldn't be more thrilled to have found my forever salon.

Showed my inspo picture and I didn't get what I asked for. I asked for brown with Carmel highlights…read moreand I got light pink streaks light green and GRAY streaks. Another then not getting what I asked for the vibe over all is good.

This is a rare find. Coming from New York, where we have the best of the best, it's hard to find…read morecomparable services when you're far away I've been living in North Carolina for the past few years. Recently we were evacuated to the charlotte area due to the hurricane and fortuitously stumbled into Baxter, beauty bar. Holy Fabulous! First I did a facial with Blake, who is amazing... then had my hair done by Megan I've been getting compliments on my hair ever since! Not to mention the staff:, notably Diane and Irene . They are on top of everything going on, & are so personable. You feel like it's been your salon all along (Not to mention they're ex New Yorkers ) I just love coming here for a day of beauty

Very accommodating to scheduling and welcoming. Services are just okay. I think that with all of…read morethe places available for hair services, there should be a little more attention to detail. For a $70 cut, I expect to see the back and when I got a blunt cut, a flat iron probably would have been helpful in order to ensure evenness. Felt very mediocre and will probably not go back.

NOTE: My review is based on the services received from Denise, my brow specialist…read more Ambience: The salon is located in a small strip mall off Elm in Ballantyne, look for Sugar doughnuts, it's two doors down. The salon is a nice size, updated fixtures, clean and well lit. There are about 6 stations, shampoo bowls and a few dryers. Denise is located in the back of the salon, in a cute private room, used for waxing and facial services. Service: I've come a few times and haven't had much of a greeting by the staff or front desk team member. I'm usually greeted with "Are you here for Denise? She'll be out shortly." (rarely does anyone tell her I'm there, I've had to inform her via text) Denise is a brow whisperer. She is the ONLY person in Charlotte who touches my brows. I'd walk around looking like Oscar the Grouch before letting anyone else touch them. She is gentle and knowledgeable and if needed will put you on a regimen for growth/shaping. She's got a great personality and is easy going. Love her! Pricing: Denise's prices are reasonable and competitive. They vary depending on service. She offers everything from waxing to microblading. Overall I can't say much for the salon, but I will shout Denise's name from the rooftops. If you're in need of some brow love, holla at Denise.

I originally came here on a recommendation from a local friend who had her hair cut by a stylist…read morewho's no longer here. Had highlights, keratin & cut done satisfactorily twice. Then was upset when there were brassy, orange areas in my long hair. Wanted to have Carole, the owner, do it since I'd seen some of her highlight work that was good. Couldn't fit into her appointment schedule as she was traveling and had Cherry do it. Was dissatisfied with the color & appearance of "zebra" stripes near the scalp as it grew. I called Carol, who said she'd take a look. She said it looked like 8 week's growth, but checking it she realized it was 4 weeks old. (Normally lasts 10 weeks between coloring). I was charged full price (which should have been discounted since it only lasted 4 weeks. I was happy that Carol was doing it, figuring she'd be the best colorist experience-wise. But it wasn't...same orange spots scattered through, she left the toner on too long to cover the orange and then the hair was way too dark. She was busy re-doing another clients highlights while doing mine & must've lost track of time. She then trimmed my bangs way too short and totally slanted...and, to add insult to injury...told me i had a cowlick & that's what the bang slant was. I'm 68 & have never had a cowlick in my very straight hair in my life! I called her as soon as I got home and told her again she cut the bangs crooked. I had paid another $145 + tip for what looked like a botched do it yourself at home job. At this point I told her I wanted my money back. Her answer: no, I used product! Beware of this salon! And Carol Alexander, the owner! Priced higher than the Ballantyne Hotel and sarcastic & sassy to boot! Sincerely, Eileen Johnson

Amel did an Absolutely terrible cuts for kids. I took my boys and she butchered their hair. One I…read morecan't even gel and spike since she cut it so short it is above his hairline and my other one who has curly hair which hides the mistakes is too short to even curl back up. It looks like someone put a cup on his head, stay out of this place if you need kids cut. Not sure how adult service is.

I'm happy to adjust my review after the manager called me. There was a misunderstanding in price…read more She offered me a credit for the difference and I will schedule appointments Nune in the future.