Was never informed that the person doing my hair was a higher educated person prior to getting my…read morehair done, meaning I had to pay significantly much more. I asked why the price was more than it normally is especially for getting the same exact thing done to my hair that I always do and was told it was because a higher educated person did my hair, but I never knew that it would cost more or even that a higher educated person was doing my hair prior to that. And on top of that wasn't even refunded half of what I had paid. Before that all happened they also made me come back three separate times because they "didn't have enough time to do my hair." They did give me 30% off for one of the times that they made that scheduling mistake which I was appreciative for. But not when it continued to happen.

Came here for the first time this year and will never go anywhere else again!! Annalise gives me…read morethe perfect cut every single time and makes me feel so confident trying new styles for such an affordable price. My friends also go to Krissy for color and it looks amazing every time! Everyone in the salon is so nice too I highly recommend this location for all hair style needs!!

I have been coming to see Liz here at Element 5 for several years now and I even take my 6 y/o…read moredaughter now. The salon is clean and efficiently designed. Liz always knows what to do to make my hair look the best! She's excellent with my daughter and even gets a great cut done for her every time despite her being young. Thank you Liz and Element 5!

Since moving from California, I've had an extremely hard time finding a stylist who could recreate…read morethe blonde look I've always loved. Then I found Cassidy at Element 5 Salon, and I truly feel like I hit the jackpot! Cassidy absolutely nailed my color. She listens to what I want, understands blonde, and somehow gets my hair looking exactly how I've always wanted it. The color is beautiful, natural, and the quality is amazing. I actually drive over an hour just to have Cassidy do my hair, and that says everything! She is absolutely worth the drive, and I leave the salon loving my hair every single time. If you're blonde and looking for someone who really knows what they're doing, go see Cassidy! I'm so happy I found her!

Buford has been cutting my husband's hair for years and we couldn't be happier. Excellent! Ask for…read morea shave too. Buford has been willing to offer walk-ins whenever possible. Jim cuts my hair. I cannot believe I can get a haircut of this quality for such a deal. I highly recommend him. Jim prefers appointments only.

April is the bomb!! I have never left with a bad hair cut! She offer cuts, washes and style. I…read morehave also had Liz cut my hair and she is great too. I have not had any of the other stylist cut my hair but I am sure they do a great job because they always seem to be busy. I highly recommend going here. April and Liz's prices are good too... a guys cut and wash is $20. (not sure about the other stylist.)

Beware! The prices quoted on the website when booking are not the prices! My teenage daughter went…read morein for a partial highlight which was quoted at $139, and walked out paying $230 PLUS tip. She requested nothing additional and walked out with a partial highlight. Don't get me wrong, the hair looks amazing, but paying 40% more than expected has seriously made me never want to go back. It's deceptive and I feel taken advantage of. After asking around, I hear others have had this negative experience with secret charges at Brushd. Such a shame because I do think the stylists are great gals and talented.

My experience was amazing! I walked in with a big knot I was unable to get out for days in the…read moreback of my head. My stylist, Sherlyn got the knot out in no time! Here is the hair detangler she used: https://a.co/d/f92vPYP I also got a haircut (about 3 1/2 inches off) I fell in love with it the moment I got home. I highly recommend Brush'd Salon. All this only cost me $49. MY STYLIST: My stylist was Sherlyn (business card attached). She got a giant knot out of my hair, gave me an amazing haircut, and was so sweet. Sherlyn, if you are reading this, I would like to thank you for everything you did for me today. You were a joy! HIGHLY RECOMMEND!

After 3 years of trying to find a stylist I loved, I finally found Tyler at Circa North! I've now…read morebeen going to her for nearly a year and couldn't be happier. I get SO many compliments on my hair, and it's all thanks to her!

Go see Nancy! Today!! Super happy with the cut and the color!…read more Great atmosphere! Great price! Great stylist!

I had a very disappointing and unprofessional experience at this salon. After receiving haircuts…read morefor myself and my daughter, the salon later attempted to retroactively charge us more because of our hair type--something they were fully aware of before the appointment. I had even provided photos of my daughter's hair in advance, so there was no surprise or misunderstanding. Further, the "master" stylist was very rude and accusatory when he approached me about retroactively charging us. Mind you he was the one I showed the pictures to, as well as the one who submitted the payment slips to the young women at the front desk. Changing prices after the fact is unfair and unacceptable. It also raises serious concerns about discriminatory pricing practices. Customers deserve transparency and honesty, not hidden or after-the-fact charges. I would not recommend this salon to anyone who values professionalism, fairness, and respect.

Super great experience at this place, they took me in as basically a walk-in and completely fixed…read moremy previously damaged hair. It feels so much healthier and looks amazing now. Love this place! :)

My husband and I are on vacation from Maryland and he really needed a haircut. He was trying to…read morefind a location and barber. He decided based on yelp reviews to go with Bourbon Suite Hair for Guys. He was able to make a fast appointment with Krysti the same day. She did an excellent job. My husband is really hard to please and she did amazing. He felt so refreshed and happy with the way it was done and turned out . Thanks Krysti!

This is the single best place in Charlotte to get a consistently great haircut. You won't be…read moredisappointed.

$398 for highlights and root smudge??…read more Very disappointed in the amount I was charged today for highlights and root smudge and feel it was quite exorbitant for this area and what I received was not at all at any level to justify. My appointment was for full highlights and root smudge. I consider this salon nice but not high end and though the person who did my service is very sweet and did a great job the previous time I visited, they are more junior level. When I asked for the breakdown of my charges, they had a hard time providing them but said I was charged for a haircut, highlights, toner and root color. I did not get a haircut so I said oh, I didn't get a haircut so you need to take that off so they said they would refund $30 which is odd because a haircut is $60. After asked for a call from the manager who wasn't available while I was there, I found that they charged foil highlights ($265), a toner ($45) and $76 for a little root cover at the bowl. I have barely shoulder length hair. The manager wasn't clear on what was charged either so she was going to give me a call back but never did. My total bill with the refund was $365. What's worse is that I have to have it redone. The highlights were not allowed to lift enough and the toner was nothing like what i like or looks good on me. The roots are not dark enough and turned out looking like 'hot roots', nothing like the root smudge I had previously. I hate this happened. This is simply unaffordable even if it were a great color but it was nothing like what I had done before, which I what i asked for when I sat down. Also, I would have probably split up the service or possibly changed to partial highlight had I known the toner wasn't included with the highlight service. After all, you generally don't have one without the other. And, I would've decided to go elsewhere altogether if I had known they charge $76 for root coverage at the bowl with your highlight.

I have been going here since the day I moved to Charlotte on a whim when I drove by seeing the sign…read moreoutside. From the time I made my first appointment with owner Michelle I have been absolutely amazed and in love with the staff,service and quality of craftsmanship. I have always been treated with the utmost respect and curtesy in the salon and even outside if seen in public. I have made it a point to bring my whole family here and have seen many of the other stylist and have not been disappointed yet. I would highly recommend this salon to anyone who is looking for a high quality,fun ,modern environment and wants to feel at home each time they walk in the door. It's a sure bet each time. Please be sure to rate them when you have your experience as I have to help their business keep growing!!! Thanks to all the platinum hair bar staff!