I went in wanting just a few face-framing foils to brighten my natural brown hair and make it a lighter brown. I specifically said I did not want my full head done and showed a reference photo. I'm very disappointed with the result. My hair is splotchy, with some areas blonde and others orange, and it looks rushed and poorly blended. While washing my hair, the stylist even said, "This looks a lot warmer than I would have liked it to be," while discussing the dyes with another stylist. This concerned me, but I trusted that she knew what she was doing. I also went in for a specific service at the price I was given, but I was never informed that a different service was being performed. I only found out when I went to pay, was shocked by the price, and asked the front desk for a breakdown of what was done. I was then told additional services had been performed that I never asked for or consented to. Had I known beforehand, I would not have gone through with it. For the price I paid, I expected a much better result. Unfortunately, it was not worth it. For reference, this is what I asked for vs. what I received: a lighter brown with a few face-framing foils, but instead my hair is orange, bright blonde, and brown. I have below my reference photo and what I left with... read more

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I was really disappointed with how they prioritize pricing over customer service . I went in for a wash and a very light trim. My appointment started at 12:30, and my stylist, Mary, finished by 12:45. Aside from the conditioning treatment, the actual trim took LESS than 2 minutes, and I was STILL charged the full price of $55 with NO blow dry bc I opted to leave with wet hair. I don't mind paying for quality service, but the price simply didn't reflect the amount of work that was done. To make matters worse, BEFORE the service was even finished, Mary pointed me to the QR code taped to her mirror and asked me to leave a tip. That felt awkward and unprofessional. Nonetheless , I left feeling overcharged for a subpar service read more

This is not an Aveda salon!!! They fried my hair and it is coming out in clumps. Do not go here unless you want damaged hair!!! I was told they were using Aveda. I have long fine blonde hair that has taken me 10 years to achieve by using Aveda products. In only one hour after the stylist bleaching and putting foils "under heat" lamps has ruined my hair. NOT something done at Aveda. It is already half gone and afraid I will soon be bald. I am old and will be dead before I have grown my hair out again. I will continue to post in hopes this saves someone's hair. Tahira Iqbal is the stylist that destroyed my beautiful hair!!!! read more

Stephanie is the best! She listens and is educated to make the best decision for your hair. Management could be more friendly and thankful, it's not a transactional experience. read more

As a stylist, I like to see a variety of colors from the scalp. I love beach blondes, and she was fun to work with read more

Pur Salon - Highlights on non-layered hair by Stella - Hair Salons Near Me - Charlotte, North Carolina

I've been to Pur Salon for both cuts and color and am always happy with my new look. The staff are friendly and knowledgeable and I never feel rushed. read more

Stella is a Master Stylist, specializing in color, and cuts for curly hair. She's been my ONLY stylist for over 15 years (both at Pur and her previous employment in Kansas City), and I can't imagine getting as reliably beautiful results from anyone else. She KNOWS HER STUFF and won't let you walk out the door looking anything but amazing. Ask for STELLA! read more

Stella helped my mom regain her confidence today and we're forever greatfu! she was patient and kind and the entire atmosphere here is amazing. Thank you for the time you took to make my mom healthy and beautiful again! read more

Pur Salon is awesome and Master Stylist, Stella Dulac, is beyond amazing! I've been her client for many years and refuse to go see anyone else. read more

My Stylist was so nice. it was clean and my hair looked great! As a blonde it gets nerve wracking to change stylist but my hair came out amazing and the color stayed for so long read more

I am so disappointed I made an appointment for a haircut and asked for a trim and for my layers to be shaped. Instead, my stylus didn't seem to know what to do with my curly hair and combed out all my curls then only trim some of it so I left the salon $40 later with just as many split ends as when I went in.. so now I will need to seek out another salon to actually do what was asked for. Very disappointed! And I have a name my stylist, but she was so rude. She didn't even introduce herself. read more

I went for my first visit in June 2023- the service was great, and my stylist was very experienced and knowledgeable. The interior could use a refresh, it is outdated and seems to be wearing down a little. read more

Have been seeing Haley for years. She does my color And Keratin treatment. She the best. Always does a great job on my hair. Would not go anywhere else. She knows what she is doing. And she a real sweetie! read more

I was devastated when I looked in the mirror! After showing Tahira three photos of my hairstyle ON ME, I walked out $307 later with a conventional BOB. I should have walked when I sat down in the chair and she paid no attention to me or the photos but talked and looked at her associate. I have below ear hair length. Cut and foil...$307. read more

Unfortunately I will not be back. The staff was nice and they have a nice space but I am DEVASTATED about my hair, especially seeing that I am getting married next week. The front of my hair was supposed to be framed... what I got was a jacked up bang job granted I DID agree to where the framing would start but it is super choppy and does not look good at all. read more

Pur Salon - Hair Salons Near Me - Charlotte, North Carolina

my hair is uneven. the stylist was nice but it looks like she didn't complete the full face framing. i didn't see it at first until i left. read more

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Gratefully thankful to Haley for doing an amazing job of color correction and making my hair beautiful again. I finally found trustworthy hands at Pur Salon and there's no need to search for any other. Wonderful pleasant atmosphere and very caring. read more

So far the cut has been great. Went to Vien on recommendations. Will have highlights and a cut as she wanted to give next but thus far, have found my new salon read more

I had a consultation two days before my appointment where I showed the stylist what I wanted done to my hair. Confident that she could achieve the color I wanted, I came to my appointment really excited. Long story short, I left in tears. I went from ombré to blue and green. I have photos. My stylist worked really hard to get out the blue after my mom mentioned how terrible it looked. It was nothing like what I wanted. My stylist told me it was because I had box color a few years ago. Which I believe and understand. Like I said, she worked really hard to get the blue out after my mom and I got upset. The receptionist that was helping my stylist was so rude. She actually got mad at me and walked away refusing to help me all because I didn't like the blue in my hair. I couldn't believe it. All I did was ask how long it would take to get the color I came in for (white/gray). If you're in the service industry and someone doesn't like your service, deal with that professionally rather than making a snide comment and refusing to help. Overall, my stylist tried hard to fix the mistake but I am incredibly disappointed with my hair and the receptionists terrible attitude. I did appreciate the effort my stylist took to correct the color, truly. I'm sorry to have to write a bad review. read more

Pur Salon - Some of the awful blue my hair turned after my treatment. - Hair Salons Near Me - Charlotte, North Carolina

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STELLA is AMAZING. She did awesome job my hair. I definitely recommend her. Salon is good neat and clean. I had root touch up and everything was perfect from starting till end. read more

I've been using Tahira at Pur Salon for about 4 months. Pur Salon is very friendly and careful with Covid precautions, taking temps when you come in and enforcing face masks. The stations are pretty far apart which is nice. Tahira does a wonderful job in styling hair to fit your features. I don't even have to blow my hair after washing and it looks great and stylish. All the stylists seem to work together well, which makes for a pleasant experience. read more

I enjoyed my experience at Pur Salon. My stylist was Jasmine and she was wonderful. Before we even started, Jasmine made an impression on me as she consulted with me regarding the products I use and my everyday routines to gather an understanding of my hair. She even provided tips! It was my first time getting a silk press and Jasmine ensured I understood every step along the way which eased all my hesitation. You could tell she was knew hair well. It was suggested I get a protein treatment and my ends trimmed. I couldn't have agreed with her more. The difference was a major transformation. I love the setting of the salon as well. Nicely decorated, spacious, and clean. Overall, I was pleased with my service and I will return. read more

Meri is fabulous!!! Pick up your phone NOW and book wit her before the holidays. No one ever has been able to color my hair like her and she listen to me and ROCKED it! Thank you read more

Stopped here by chance while running some errands, and this place did not disappoint. My stylist (I'm sorry I can't remember her name) was fantastic, she took the time to ask and discuss the type of hair style I wanted and even made a couple of suggestions that might suit. I was very happy with the finished product, even got some compliments at my daughters engagement party, thank you! read more

This "salon" is a bait & switch scenario! The prices would suggest you are going to get a haircut like you might get in any upscale, elite SALON in a major metropolitan area! The level of expertise or knowledge of hair cutting (at Pur) is on the level of a kindergarten student with a dull pair of preschool scissors! Actually, the kindergartener would probably do a better job! This is a place with near failing cosmetology students getting 5- 6 times the monetary amount of what their talent actually reflects! Find a salon where the personnel's talent is reflected in the prices! This "AIN'T" it ( bad grammar intentional!) Run in the opposite direction of this place! It's a sow's ear trying to pass itself off as a silk purse! read more

The owner is rude and unprofessional. Called in at 12pm to see if I could get an appointment. Before I could even finish my sentence to say for a cut she very rudely interrupted me to ask for what? What's with the attitude? I finished my sentence and said for a cut. She said there was an opening at 2. I check in at 1:50. After 40mins of sitting in front of her I go up and have to interrupt her conversation after standing there. I told her I had a appointment at 2 and it's been awhile waiting. A walk-in had been taken in front of me?! She looks confused as if I didn't have an appointment or have not been sitting right in front of her. This isn't the first time I've been in either. She was rude and unprofessional then too. I feel bad for the stylist that have to work for her. I will not be back because of her. read more

I've never gotten my hair professionally colored, I have always just done it myself but it really started getting brassy so I decided to try this place. The appointment process was super easy you can just go online or call but they literally can get you that day or the next which was lovely. The girl who did my hair was super nice and professional. She did an excellent job of getting the brassy out and really came out with a beautiful icey blonde color. The salon was extremely clean all staff very friendly. Prices seem to be the norm of any nice salon. Mine was $120 for everything which didn't think was bad. They also will give you a glass of wine to unwind which I a great thing because I always go after work. This will be my new go to salon for sure! read more

Vien Kilgo is by far the best hairstylist I have ever encountered! She is patient, detailed, kind, funny, and she patiently listens to exactly what I want done with my hair.... read more

I'm new to Charlotte and a friend at work recommended Pur Salon to me, and let me tell you...it did not let me down! Tai did an AMAZING job on my hair!!! I first went to her 5 weeks ago when someone else in this area had messed my cut up. She fixed it perfectly. Today I had my first full color and cut with her. I just love her attention to detail and her eye with color. Overall, the entire experience was excellent. I had nice conversation, good back ground music, glass of wine, and great cut and color. I've already booked my next 2 appointments to ensure my slots. Oh, && an eyebrow wax in 2 weeks read more

Pur Salon - Hair Salons Near Me - Charlotte, North Carolina

I had been going to Jackie for about 4 months. Loved the quality of her cuts and color. In fact she gets 5 stars. However, the staff answering the phones leaves something to be desired. I had a conflict with my recent appointment. I called in the day before and asked if I was 10 minutes late would that be ok. The receptionist said she was sure that was fine. I called the next morning as soon as I knew my exact timing and was rudely told that I was already too late (5 min) and they could no longer accommodate me. Another appointment was offered for later in the day. Unfortunately, that didn't work with my schedule. Honestly, the receptionist knew the day before that there were openings later In The day and did not offer that. Sad to lose a good stylist, but the front desk staff needs help. read more

Like others who have posted reviews, I had a consultation a few days before my appointment with the stylist I had been going to for some time since I wanted to change my color a bit. I showed her photos of what I wanted and what I didn't want. She was confident that she could deliver the results I was looking for. Like others, after several hours in the salon (and her first attempt to fix my color), I left in tears with ORANGE hair. She tried to fix it again a couple days later when she was back in the salon and even brought in numerous other stylists to consult. While the addition of low lights did slightly improve my color.... I'm now going to have to go somewhere else to try to fix the mess. I look like have have had three separate colors put on my hair in horizontal bands... near the roots is still bright orange. Disappointed that I had to pay nearly $200 for this hot mess and now have to go elsewhere and pay again to get it fixed. Stylist clearly was in over her head on this color process. RUN away from Pur Salon read more

I went to this salon yesterday to do my haircut and hair coloring. Hair Coloring she did good. But she spoiled my haircut. I was having long medium hair and it's very thick and beautiful. I told to do the style till my shoulder length.i even showed her a picture how to do it. She made very short and uneven. I told it's important that Sunday is my birthday. She spoiled my hair. And made my hair look thin. She spoiled my birthday. Not professional. I never wanted to go to this salon again. read more

I cannot say enough good things about Pur Salon. I went in several times to buy products, and finally bit the bullet and decided to make an appointment for a haircut. I made the appointment online via their app, and was able to get the time and date I wanted. When I got there, I was greeted warmly by name, and offered water or coffee. I only had to wait a couple of minutes for my stylist Emily to be ready for me. I sat down and showed her pictures and we talked about my life, what I wanted, what I didn't want, and I feel like she really took into consideration everything I said. I left with an amazing haircut that I'm still getting compliments on two weeks later. I can't wait to go back to Emily for some color! Thanks for the great experience! read more

Wow! I went in hoping Natalie could match a particular color I was wanting and she nailed it!!!! I love how amazing my hair looks and feels. I have found the best in town with Natalie and I'm so grateful for her talent. read more

Was in the area for a family event and stopped by to get my hair fixed up. Natalie was great! She took her time checking out my hair and mixing up the color. Conversation was so easy and it seemed like she had everything done and working it's magic within the first 20 minutes of being there. She got some color on my face, but she wiped it off immediately and I didn't have any color on my skin by the time she finished. Water temp for the hair wash was perfect and she took care not to get water on me or my clothes. She dried my hair in record time and did a great job blowing it out; she didn't leave it half frizzy like some other places I've visited. First timers get a deal, so my service was even cheaper than the already reasonable price she'd told me when we started. You also get this cute welcome packet with more coupons in it. They definitely do a lot to help you feel welcome and to help you save money. I am already planning to go back! read more

I Love the Salon and Love Vicky even more! She has helped my distressed short hair grow to the point that I am getting compliments! Her product suggestions and styling techniques have absolutely transformed my hair. Vicky listens to what you want done and makes it happen. If you are looking for "Hair Help" and a relaxing Salon environment...See Vicky at the PUR Salon in Rivergate :) read more

Four months later I am still recovering from the worst haircut of my life. I told my stylist I was growing my hair out and 45 minutes later I had no hair. She kept cutting and chopping and talking about how experienced she was and how she trained everyone in the salon. Meanwhile, my hair was layered, stacked, thinned, then curled oddly to cover it up. I cried for days. I am still crying as the 'stacking' is still growing out (and my hair doesn't grow fast) and it is so bizarrely uneven I can't style it. I will never go back to this salon. EVER. read more

For the price... The service was not up to its standard!!!!!! I've been to aveda salons for years and this has been the worst one! My stylist was 20 mins late and made me sit while she cut her next client . And they didn't even care I walked out without a next appointment. Owner couldn't care less. read more

Unlike a lot of my friends, I never went to the army. So I will have to reach back over half a century into my childhood to before I had any pride in my personal appearance. Sadly, this is without doubt the worst haircut I have suffered since I was 13 years old and I will never return to Pur. Having presented my LinkedIn executive profile for reference, if I wanted a jarhead buzz-cut instead, I would have got a much better job for half the price at SportsClips. It's a pity because my previous experience at Pur was exemplary. read more

Lauren V. is such a creative hair color genius! Best personality too!!! So witty and fun. My experience at PUR was so much more than just a cut & color! Looking fwd to my next appt! read more