When it comes to hair stylists, I only trust one person with my hair. Bridget is amazing, and I always leave her chair feeling confident and my hair looking amazing. I found Bridget in a salon in the mall, and when I moved to Texas for a brief time, when I needed a trim, always booked a flight home to visit my family and made an appointment to see her! When she was moving to Heirloom, she gave me her card so I knew where to find her. Now that I'm back home, making regular appointments to see her is a must. Salon is super clean and welcoming. read more

Stylist canceled on me twice in one week. Horrible customer service. Def wouldn't recommend.

I had a great experience at heirloom Saloon! Ashley did a great job on my hair. Ashley made it fun and easy process. My hair feels so light and healthy! Thanks Ashley and team! read more

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I had a very pleasant experience here! I was in town for work and needed a highlight touch up and a cut. Haley was professional and made me feel very comfortable. The salon was very home as well!! read more

My first appointment with Liza was a little over two years ago. It was an emergency... I had gotten my hair cut earlier that day and it was butchered. I mean Picasso-esque shaped ends. She was a breath of fresh air! She had just moved to the city with her husband and was still building clientele. She fixed my hair better than I could have ever expected. I've been going to her ever since. She is young, ambitious, and super skilled! I don't personally dye my hair but I have loved every cut I have ever received from her. I actually followed her to three different salons. If you are looking for a reliable stylist, I highly recommend you try her out! She is also incredible at balayage coloring, bridal hair, etc! Check out her insta @locksbyliza! She is just perfect and beautiful! I highly recommend her to anyone! read more

Heirloom Salon - Hair Salons Near Me - Pineville, North Carolina

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I was thrilled to get my first haircut in 1.5 years and made the appt here for 2 weeks after my 2nd dose. I arrived and was shocked to find at least 2 employees (one seemed to be a manager or owner?) completely maskless. I was instantly uncomfortable and anxious but went ahead with the cut since my stylish had a face shield, I am vaccinated, and was wearing a proper mask. Had I known this salon would be so careless with their customer's health, safely, and comfort I would have gone elsewhere. I simply made the appt because it's where I went before Covid. If you take science, and respect for human life seriously do not go to this salon. Even if the employees were vaccinated it's risky to be maskless indoors. As for the cut, it was barely enough to be called a trim. I'm used to a stylist checking in about length etc and mine hardly spoke a word once it began. read more

Professional top trained stylists. I've been going to the owner for 15 years. Each and every time I love my hair! Would never go anywhere else!! read more

Hi Heather, thanks for your reply. The "less natural" look I wanted, was actually shown to Kristen in my initial extensive consultation on my first visit, in the form of a picture of work done by her, taken from her instagram page. So apparently she does do that type of work. Regardless of what your opinion on the first outcome of my hair was, I, as the customer who paid over $250, did not like it, and it wasn't what I asked for. Furthermore, the "cornerstones of your philosophy" are enormously contradicted by several things I was told about you, your family, & the salon, by Kristen. Things that, even if I was 1 million percent happy with my hair, would have kept me from ever having a dime of my money go towards you or your salon ever again. Things that I won't repeat publicly. Included among the comments that I AM comfortable repeating publicly & are relevant to your business, was that you had advised her to overcharge a client who switched from your chair to hers, that was the wife of a professional athlete, because of "the size of the rock on her finger." Great philosophy. read more

Heirloom Salon - The result of my hair being "fixed" - Hair Salons Near Me - Pineville, North Carolina

Can not live without Haley! She's outstanding at what she does and is the sweetest girl ever! If you want blonde, if you want to be icy blonde. This is your chick! read more

5/15: In response to Heather P.'s answer to my review: Firstly, Heather P., as a business owner you should acquaint yourself with HIPAA privacy laws to avoid a law suit. Secondly, if you wanted me or anyone to believe your futile attempts to justify your poor management or lies to rebut the evidence at hand, perhaps you shouldn't find my review 'funny' on Yelp. Next, vaccines at the time weren't even open to people with medical conditions and my stylist informed me that the offender was just lazy and simply didn't want to wear a mask. Regardless, your justifications are merely blatant lies because fact of the matter is, your stylist asked me to raise this concern via a review because your lack of adhering to Covid health guidelines was not new and troubling to her, and you ignored her safety. With your open support of the former political administration on your business IG, it's clear on your position of "these troubling times". At any rate, my stylist was concerned of your retribution and then called me and asked me to take out that part because she was concerned that you would fire her, which apparently seems to be a trend with the ones who don't cater to your views. This is not surprising given that a genuine review was deemed "funny" to you. There are salons like sand at the beach and yours along with your dishonest demeanor will not be missed. read more

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Sara is amazing!! I went in to brighten my grown out blonde color and she made it a nice, bright neutral blonde. My hair feels healthy even though it was lightened. The atmosphere of Heirloom is relaxing and low stress. I'll definitely be coming back. I'd recommend Sara to anyone looking to update their hair! read more

Heirloom Salon - Hair Salons Near Me - Pineville, North Carolina

I started seeing Heather, the owner, at Heirloom Salon almost a year ago and it has changed my life! Heather is an expert at color, and also equally as great at cutting hair; being great at both is very rare! I am super picky, and like my hair blonde, but healthy. Heather corrected my over processed blonde and has giving me the best blonde color I've ever had! Whenever I go into the salon, I feel like I'm hanging out with family, Heather and Bonnie are the absolute sweetest! read more

I hired Liza for my wedding and I am so incredibly happy I did. She is amazing! On the day of the hair trial, which took place at Heirloom Salon, Liza took so much time to show me different up-dos and one was more beautiful than the other. I left knowing that on the wedding day I had no single thing to worry about. On the wedding day she was the sweetest person ever! I had a few minor changes that I wanted to do on my up-do and it was absolutely no problem for her. My hair turned out even more beautiful than I had imagined and I received so many compliments on my up-do that day. Liza made me feel so beautiful and her calm demeanour helped keep me calm during getting ready too - which, I realised, is so important. She is also so patient with everyone, which meant a lot to me as my mom does not speak English and I was translating back and forth for her. Some of my girlfriends did get their hair done too and every hairdo looked unique and beautiful! Long story short -- If you need someone for your wedding day, look no further: She's your girl! Liza, from the bottom of my heart - THANK YOU! read more

I was speaking with the owner when, she decided to not like my needing to hear the price again, as I did not hear the price for an additional service. She then proceeded to cuss me out and hang up! How professional is that? I can't imagine she does hair amy more Professionally then she chooses to treat potential clients over the phone. I wouldn't trust her with scissors on my hair with that attitude, for any amount of money. For the record; I was being completely reasonable to ask for prices for services, As they couldn't be found listed anywhere. Then, out of nowhere, she flipped out and said she doesn't discuss pricing and hung up on me. This was all because I did not hear the Price she originally had said. I don't advise letting anyone that Immature and unprofessional around your hair with scissors and chemicals! Stay far away from this salon, if you know what's good for your hair! I was horrified and immediately called two friends and husband to laugh about it. I'll be telling everyone I can win the subject of hair comes up, not to dare go to heirloom salon! 3/4 of the 11 other reviews that will not show up for some reason are all one star for heirloom salon. I had to go on yelp online to find this information out. So, somehow, she is making her one star reviews disappear! There are not 12 reviews there are about 20 3/4 of them are one star. read more

Kristen Rosales is the best stylist I've personally ever been to. I started with her several months ago with blonde gone bad. She is super knowledgeable, kind and very talented (balayage queen!!!). She has taken my hair from fried and orange to totally healthy and soft with beautiful blonde color! Cannot recommend her more! Won't go anywhere else! read more

I had a cut and color with Heather... she is fantastic. I have really thick coarse hair and she did a great job. She trains with the 901 salon in LA, and really keeps up with new techniques. She is a Kevin Murphy salon - I love their line. Super clean and not harsh on hair. The salon is very cute, clean, and has a laid back feel. I will definitely go back. read more

Heirloom Salon - Cut and color w heather - Hair Salons Near Me - Pineville, North Carolina

Used to go to a wonderful stylist who since left here thankfully. Owner Heather never acknowledged me once. There were generally small dogs in the salon which is NOT appropriate. Just an overall unprofessional salon. read more

Y'all, I just got the best haircut of my life from Heather. I visited the salon based on other yelp reviews and I was not disappointed. My hair super thick and was very long and hadn't been cut in 2 years. The last time I got it cut (in NYC) after specifying I wanted less hair but not layers, the lady proceeded to chop it into layers. It was so frustrating having so many different lengths in my hair I resorted to wearing it in ponytails and buns. Heather knew exactly what to do with my hair, I didn't even have to ask. She's an expert in working with long and thick hair. I left the salon with hair that was still pretty long,but it actually moves and accentuates my face. I haven't felt this good in a very long time. Not to mention everyone in the salon is super nice, I felt like I had been going there for ages. read more

Had a great experience with Kristina. I am very loyal to my hair stylist so after my past go-to moved I was nervous about trusting some one new. Kristina is personable and made me comfortable the moment I walked in the door. On top of that my hair cut was fabulous! Would recommend without hesitation! read more

Heather has been doing my hair for 15 years. I don't even have to tell her what I want, she just knows how to make my hair look perfect for me. She knows how to make me blonde without damaging my hair and is always honest if the color we want to achieve is attainable with one treatment. If not she explains in great detail the plan of action. She spends time and money on the best education and products to deliver the best work she and her team could possibly provide... I have since moved from Charlotte but still make the 3 hour commute for an appointment because I could never find someone that understands my hair the way she does. I have never walked out of her salon without feeling absolutely beautiful!! I highly recommend her for anyone that doesn't feel that "WOW" factory when you leave your current service provi read more

Heather at Heirloom Salon has been coloring and cutting my hair for over 15 years. I first met her with a hair emergency which she was able to correct. I have been to many colorist in the area but Heather is by far the best. She just get's it and her work is beautiful! I highly recommend her. she is just what you need to make dull boring hair fabulous! read more

I recently started going their last fall. After moving here 10 years ago , I couldn't get it it right. My hair was just ok. After searching Instagram for #charlotteblondes, I saw a picture my friend. She has since moved to Raleigh, but continues to drive to this salon. Sara is so great with me. She listens, she helps me make the right decision and we have fun. read more

This was my first time at Heirloom and Kristen was a great stylist. I didn't have any photos for the color or cut but she knew pretty much what I wanted from what I described and she was right! It was in a good location and classy and clean on the inside. I was offered an array of drinks (!) and the seating was comfortable. I already booked my next appointment. read more

Had the pleasure of working with Sara. Incredibly knowledgeable without being pushy. 110% satisfied and will definitely go back

I am a very picky person when it comes to salon services, especially when it comes to my stylist! I always want an artist with a lot of experience who keeps up with the latest trends. Heather always exceeds my expectations. I am always confident in her level of consistency and I'm never afraid of a bad cut. Her new salon is fantastic and I love that I always feel brand new when I leave my appointments. I highly recommend her for cuts and color. A++ read more

Never letting anyone touch my hair besides the salon owner, Heather Paulavage!

I am new to Charlotte and in need of a stylist and colorist. I have been trying to contact this salon since Monday of this week, it is now Friday. They don't answer their phone, they don't return phone calls and they do not work through Yelp which it clearly says they do and offer a 50-minute response time. They won't be in business long with this level of customer service. I would give them a no-star rating if it were possible. read more

Simply the best! Heather is a master and truly an expert artist. The atmosphere is warm and inviting and the entire staff is welcoming. They love hair, know their products, are current with today's trends and genuinely love what they do. read more

Great intimate salon with personalized service. Heather is fabulous! A true professional that is so current with today's hair trends. Highly recommend her! read more

Heather Lynn has been cutting my hair for almost 9 years now. I own a business in Indian Trail and it took almost my entire adult life to find someone who can cut my hair with consistency. I am a 39 year old man who is very picky about my hair cuts. I have a head fill of thick hair and it doesn't lay like some surfer dude! So it is VERY important to me that I look like I mean business. Heather has cut my hair every 3 weeks for the entire time I have known her. I would never go anywhere else. She is a great person and her salon is 1st class. You will not go anywhere else if you walk through her doors for the first time! Keep up the great work!! read more