Yudeisy is the best! She was so kind and my hair is absolutely beautiful. Thank you so much!read more

Great experience!! Awesome service, lovely people and amazing cut/style! Go see Bella and her team…read more- you will not be disappointed!

Had my first experience recently doing a facial, and was very pleased with how it went. The person…read moreat the front desk (Aranza) was very kind and helpful. Also, the person in charge of doing my facial, was also really polite. She was very insightful explaining everything in detail and providing recommendations for my skincare. If you're searching for a place with a friendly and professional staff, with quality products and excellent results, look no further. Le Petit Spa is the place to be! I fully recommend it!

Priti is absolutely amazing. From the moment you walk in the door, you can take a deep breath --…read morebecause you're in good hands, literally. She assesses your skin, recommends a treatment based on what she sees (or her machine sees -- very cool) and you will leave feeling a million times better, with knowledge on what to do next. I literally had someone ask if I get Botox once and when I said no, she demanded to know my esthetician because my skin was glowing AFTER tennis 10/10, thank you Priti!

Lovely massage service! My first time here was delightful and relaxing. On arrival, I was offered…read morebeverages and waited just moments before being whisked away to the ladies changing room. A robe, slippers and a spa bag for my belongings was already prepared - a nice touch. I started with the salt cave experience. It was relaxing and I was cautioned that anything I brought into the room would have a salt residue afterwards. I didn't really notice a salt residue at all, even on my wet hair. The spa music and the lounge chair did make for a quiet transition from my busy morning into peaceful relaxing mode. Afterwards, I enjoyed a bit of time in the relaxation room. For hot tea, each day they have both a caffeinated and a decaffeinated option. It was served on a cute tray with honey and sugar options. Last, my 90 minute massage. A choice of scalp massage or foot massage was offered and I opted for the foot massage without hesitation. I requested medium pressure and only asked once for a bit less pressure in a sensitive area of my lower back, and my therapist was quick to adjust. I chose the lavender blend massage oil and it smelled lovely. Special attention was paid to my shoulders where I carry most of my tension. Having booked only a couple of days in advance, I did make a deposit of 50% up front and was already within the cancellation window. If more than one service is confirmed, a 20% gratuity for each is automatically added but that was well explained up front and during check out. I noticed a list of monthly membership options during checkout and I'm actually considering joining. It was easy to get an appointment and very relaxing, though I'd probably skip the salt cave and go right to the massage or opt for a facial next time.

If you're used to high-end spa experiences, you will be disappointed. It's small, there are no…read moreamenities included with the services, and even simple things like warming the hot oils had to be requested instead of being part of the normal experience. I booked a rooftop couples massage a month in advance. When we arrived, they told us the rooftop was closed, even though they had already taken my deposit for this service. The weather was perfect, they then offered to set up the rooftop quickly if I paid an extra $200. The manager rushed me to make a decision on the spot about whether I wanted to pay extra for the rooftop or move to a very small, not aesthetically pleasing room instead. This completely took away from what was supposed to be a relaxing experience and didn't make sense because this was the service I originally booked. The management and staff aren't professional or accommodating. Very strange experience. Following up on Kristy's message here: Urbanna spa accepted a deposit for a rooftop spa appointment. The only reason I booked with Urbanna spa was for the rooftop experience. I intentionally booked on the first day of spring, the weather was 77° with sunny skies and they told me the rooftop was closed after I arrived and checked in. I asked to reschedule on a day the rooftop was open, but no staff could confirm when the rooftop would be open. Kristy (who was not present during my appointment) claims alternative options were offered. Just want to clarify that this is also not true. The only option they gave me tiny room I've attached. I was told management would follow up with a call after my service but Kristy's comment below is the only follow up I've ever received from Urbanna spa. This is not your traditional spa experience. If you're used to high end spa experiences, this will feel very low quality. I highly recommend Woodhouse or Spa At Ballantyne if you're looking for that high-quality experience. Thank you, Kristy, your comments below are a perfect illustration of the quality of service at Urbana.

I've done a sports massage twice here and a few Swedish massages. All of them have been superb. The…read morewater fall white noise lighting and the warm tables are awesome! Could fall asleep on them. The workers are good at finding tension spots, and checking in with you on pressure.

I just had the most amazing massage and facial I've ever had in my life. Shannon gave me the most…read morerelaxing , thorough, massage. Every time she moved to another body part I thought THAT was my favorite part of the service. The facial provided by Shannon was, *chef's kiss*. Not to mention how sweet Stephanie was at the front desk! I've never had a spa experience go that well from beginning to end. I will most definitely be coming back. Thank you all for an amazing experience for my anniversary!

The atmosphere was very professional and super clean. My daughter and I had a head spa treatment…read moreand it was fantastic.

I had an incredible experience at The Head Spa and I'm absolutely spoiled now! The place is…read morestunning with such great detail and charm! The sounds are soothing, the lighting is calming, and the staff is wonderful! I went during the holidays and the decor made it feel extra cozy and festive. Eve gave me my BEST massage ever. Spring made my skin glow with the Korean oxygen facial, and Nikki was personable and attentive while I received my foot soak. I'd love to book a pedicure with her next time because I'll definitely be back! It was also nice that they had seasonal teas, mimosas, and snacks incase you get hungry between services. The relaxation room was perfect.

I've gotten weekly or bi-weekly massage for over a decade due to an auto-immune disorder that…read morebasically creates pain throughout my entire body. After moving to the area I tried Zoe Massage. My initial couple of massages with Amanda were pretty good. After that they became just ok and mundane and predictable. A really good therapist will change things up every time and make you feel like all your issues were addressed each visit. Unfortunately here not so much. I'm sure if you casually go once in a while this place would be ok.

This was my first visit with Zoe Massage. I booked a "first visit" appointment with Hope at the…read moreCarmel Commons location. My total was $95.00. The suite is on the second floor; they do have an elevator. Thoroughly enjoyed my massage with Hope. She may be small in stature, but her hands are mighty!!! Before starting, she asked my pressure preference and areas of concern to address. Pressure was spot on. Walked out a new woman. Highly recommend booking with Hope.

Melted into a puddle and my masseuse worked out every knot. I needed that desperately! Simple and…read morestraight to the point...not spa or fancy. Works perfect for exactly what I need! You can choose table or chair massages. ‍

I've been to oasis probably 10 or 15 times now I've been getting massages in Charlotte and bigger…read morecities for years and years and I can attest that this is one of the best massage I have received! I have a lot of back issues from scoliosis And some lower back issues as well and the therapist there are no joke! They work very deep and get all my knots out and I feel great when I leave! I highly recommend it! Special note bring your earbuds to drowned up the mall noise. It can be a little loud, but it's totally worth it!

It was a nice calm vibe when we came in. We were assigned masseuses. I felt like he was not well…read moretime managed or experienced. I mentioned more pressure and felt the whole 'massage' was a rub down mostly focused on my shoulders the whole time. I gave three stars because my husband had a great experience and loved his massage and masseuse.

Very inviting environment, offered tea and wine while checking in. They really try to understand…read morewhat areas you experience pain in and try to alleviate the pain. Really clean and aesthetic is very calming and nice. I would highly recommend! Rachel is great!