Lovely massage service! My first time here was delightful and relaxing. On arrival, I was offered…read morebeverages and waited just moments before being whisked away to the ladies changing room. A robe, slippers and a spa bag for my belongings was already prepared - a nice touch. I started with the salt cave experience. It was relaxing and I was cautioned that anything I brought into the room would have a salt residue afterwards. I didn't really notice a salt residue at all, even on my wet hair. The spa music and the lounge chair did make for a quiet transition from my busy morning into peaceful relaxing mode. Afterwards, I enjoyed a bit of time in the relaxation room. For hot tea, each day they have both a caffeinated and a decaffeinated option. It was served on a cute tray with honey and sugar options. Last, my 90 minute massage. A choice of scalp massage or foot massage was offered and I opted for the foot massage without hesitation. I requested medium pressure and only asked once for a bit less pressure in a sensitive area of my lower back, and my therapist was quick to adjust. I chose the lavender blend massage oil and it smelled lovely. Special attention was paid to my shoulders where I carry most of my tension. Having booked only a couple of days in advance, I did make a deposit of 50% up front and was already within the cancellation window. If more than one service is confirmed, a 20% gratuity for each is automatically added but that was well explained up front and during check out. I noticed a list of monthly membership options during checkout and I'm actually considering joining. It was easy to get an appointment and very relaxing, though I'd probably skip the salt cave and go right to the massage or opt for a facial next time.

If you're used to high-end spa experiences, you will be disappointed. It's small, there are no…read moreamenities included with the services, and even simple things like warming the hot oils had to be requested instead of being part of the normal experience. I booked a rooftop couples massage a month in advance. When we arrived, they told us the rooftop was closed, even though they had already taken my deposit for this service. The weather was perfect, they then offered to set up the rooftop quickly if I paid an extra $200. The manager rushed me to make a decision on the spot about whether I wanted to pay extra for the rooftop or move to a very small, not aesthetically pleasing room instead. This completely took away from what was supposed to be a relaxing experience and didn't make sense because this was the service I originally booked. The management and staff aren't professional or accommodating. Very strange experience. Following up on Kristy's message here: Urbanna spa accepted a deposit for a rooftop spa appointment. The only reason I booked with Urbanna spa was for the rooftop experience. I intentionally booked on the first day of spring, the weather was 77° with sunny skies and they told me the rooftop was closed after I arrived and checked in. I asked to reschedule on a day the rooftop was open, but no staff could confirm when the rooftop would be open. Kristy (who was not present during my appointment) claims alternative options were offered. Just want to clarify that this is also not true. The only option they gave me tiny room I've attached. I was told management would follow up with a call after my service but Kristy's comment below is the only follow up I've ever received from Urbanna spa. This is not your traditional spa experience. If you're used to high end spa experiences, this will feel very low quality. I highly recommend Woodhouse or Spa At Ballantyne if you're looking for that high-quality experience. Thank you, Kristy, your comments below are a perfect illustration of the quality of service at Urbana.

I recently tried Eden Therapy & Massage for the first time. I booked a 90 minute deep tissue…read moremassage with Shemeka. She was really sweet and attentive. I could have used a bit more pressure throughout the massage. I enjoyed the relaxation of it. It was really nice that the table was heated though. That was a nice added element since I get cold easy. The facilities were clean and peaceful. Parking wasn't a problem even at 5pm in South End, so I was grateful for that. If I tried this spot again I'd probably look into a different type of massage. Overall, good experience here.

As your spa enthusiast, I came here to relax. I wanted to use those FSA/HSA dollars up with it…read morebeing the first of the year! Why not! It was worth it as they are having a special. I hoped right on it. Best decision of January! It's small but cut and quaint. You won't get slippers and a robe as you change in the room, but I did get a dedicated masseur that focused on my personal needs. I carry a lot of tension in my back. So, as a Plus sized girly, that's where my focus needed to be, and he obliged. I always get a deep tissue. It's what helps me the most, but if Swedish is your thing, go for it. The tables are not electronic, but there was a heating pad. I was advised the tables go up to 300 lbs. They seemed ok, but I chose not to flip over; super cautious! You can enhance your session with aroma therapy if you wish. I also asked about the oil used, which is Lavender scented. You can also bring your own. After the session, you're given a hot towel and water to hydrate. It was really relaxing and a perfect simple massage. I would definitely give them a try.

The staff needs to learn to address customers speak softly not the harsh way ....""Hey lady"" And…read moreto the men it was ""Sir"".... They keep asking for tips They r definitely not the best Try some other place on Lancaster highway..

I have visited twice recently and both massages were excellent! I prefer deep tissue and each time…read moremy therapist ensured she was using preferred pressure. The rooms are clean and the staff is friendly and professional. Great massage at an excellent price!

I've been a bad girl... and today I got EXACTLY what I deserved. Let me explain…read more I just had a therapeutic massage at Tyme Day Spa with Gregory, and when I tell you my body NEEDED this?! For the last five weeks, I've been consistently working out -- Pilates, weight training, handstand practice, middle-split training, StairMaster, and everything in between -- while completely neglecting the part where I'm supposed to stop and actually take care of the muscles doing all this work. So yes... I deserved every bit of what happened on that massage table today. But that's actually not why I'm leaving this review. I'm leaving this review because Gregory was EXCELLENT. From the moment he started, I could tell he had actually read my intake form. I had circled the areas bothering me, and not only did he immediately address those areas, he circled back to them three different times throughout my massage. He listened to me. He paid attention to my body. And most importantly for me -- he took charge. That matters to me more than people probably realize. When I'm receiving a service, I want to be able to take my brain out, sit it on the counter, and just be the client. I spend enough of my life being the CEO, the business owner, the professional, and the person making decisions. When I'm paying another professional, I want to be able to relax knowing, You've got me. Gregory had me. He started with my left trapezius, and BABY... The pressure was beyond what I expected, but somehow exactly what I needed. I'm someone who normally gets Thai or Ashiatsu massage. I'm accustomed to serious pressure -- people literally walking on my body and back -- so I'm not afraid of a deep massage. But today, I realized I didn't need someone's entire body weight or feet on me. I needed someone who could be extremely intentional and therapeutic with their hands. That's exactly what I got. And can we talk about the HANDS?! If you hold your phone all day, lift weights, or practice handstands, you probably know that soreness in the thick, meaty part of your palm. Both of mine were hurting. Gregory didn't just work on them -- he came back and worked on them AGAIN. Then when I turned onto my back, he took the headrest from the massage table and positioned it underneath my neck for support. I've NEVER had anyone do that. Pure genius. This was, hands down, the second-best massage I've ever had in my life. And that's saying A LOT. I'm very well traveled and have received massages all over the world, on almost every continent. My #1 is still the massage I received in Thailand last year. But Gregory came dangerously close to knocking Thailand out of the #1 spot today. The only thing separating the two is that in Thailand they climbed onto the table with me and put their knees in my back. But that was a Thai massage. Today was therapeutic massage, so we're comparing two completely different experiences. Gregory understood the assignment. He was professional, responsive to my body, attentive, and confident enough in what he was doing that I could stay completely grounded and allow him to do his job. I've experienced enough horrible massages to know when somebody REALLY knows what they're doing, and I appreciate this experience so much. This was my third or fourth visit to Tyme Day Spa. My first visit was about 3 1/2 years ago, and I've watched this place continue to grow. I love the ambiance, the music, and all of the new additions. They've even added refreshments and drinks, which was such a nice touch. Normally, I've treated massages like a birthday tradition and would come around December. Yeah... we're not doing that anymore. Five weeks of training without taking care of my muscles taught me my lesson. My body needs a regular routine of Gregory at this point. I'll be back within the next couple of weeks for a sports massage AND a Thai massage because now I want to experience everything they're offering. If you haven't booked with Time Day Spa, I need you to do that like... RIGHT right now. Your body deserves it. Your mind deserves it. Your time deserves it. Your nervous system deserves it. And ladies, don't be afraid to book a male massage therapist. Gregory knows EXACTLY what he's doing. Great job, Gregory.

Fabulous massage with Gregory, highly recommend! I have…read morebeen coming to Tyme Day Spa for over 10 years since first moving to Charlotte and am never disappointed with the service, ambiance and ultimate relaxation I experience.

I've gotten weekly or bi-weekly massage for over a decade due to an auto-immune disorder that…read morebasically creates pain throughout my entire body. After moving to the area I tried Zoe Massage. My initial couple of massages with Amanda were pretty good. After that they became just ok and mundane and predictable. A really good therapist will change things up every time and make you feel like all your issues were addressed each visit. Unfortunately here not so much. I'm sure if you casually go once in a while this place would be ok.

This was my first visit with Zoe Massage. I booked a "first visit" appointment with Hope at the…read moreCarmel Commons location. My total was $95.00. The suite is on the second floor; they do have an elevator. Thoroughly enjoyed my massage with Hope. She may be small in stature, but her hands are mighty!!! Before starting, she asked my pressure preference and areas of concern to address. Pressure was spot on. Walked out a new woman. Highly recommend booking with Hope.

Heidi provided the best and most professional massage !the experience was top notch and highly…read morerecommend

I would like to thank my Massage therapist Heidi Horn for the wonderful painless full massage I…read morereceived. This was my first massage whereas the therapist hit the right points although I have a lot of scar tissue from previous back surgeries. Not only was she very compassionate but she was also insightful about my Neuropathy condition in which I experience chronic nerve pain daily for the last 15 years. Its not easy with folks with our condition to be ok with massages but I would advise anyone with a disability or pain to take this on with Heidi. Will be making monthly appointments.

I really wanted to love this new massage studio located in South End because the aesthetics and…read morebranding are genuinely beautiful, but this was unfortunately the most underwhelming massage experience I've had. For context, I'm a deep tissue girlie. Just in Charlotte I've been to the Ballantyne Hotel Spa, Mood House, the JW Marriott, Day Break, Nature's Spa, Hand & Stone, Zen, Massage Envy etc. I know and crave a good deep tissue massage. At check-in I was told the "deep tissue" add-on only meant ~10 or 15 minutes (out of 80) of deeper pressure and the rest would be Swedish. Fine, but I had a Swedish just three weeks ago and I wouldn't have booked if I knew this was the case. However, I felt no pressure at all and the experience translated more to a $190 unscented body lotion experience, not a massage. Furthermore, the $15 eye rejuvenation add-on was one packet of eye masks I was told to use at home, which genuinely made me question - why? The space itself is gorgeous and I really did consider a membership before today, but unfortunately I left very underwhelmed and should have booked elsewhere.

The massage was amazing. Rhonda does an excellent job! The ambience is beautiful! I love this…read moreplace. I signed up for a membership.

While on a business trip to Charlotte, I was lucky enough to get a wonderful, expert massage from…read moreMary Jane (MJ). She demonstrated extraordinary awareness of and sensitivity to my physical state and my response to her treatment, like a fine musician playing a violin. Her massage was very soothing, although she also applied extra pressure where I most needed and requested it (e.g., my neck). The water sounds, music, lighting, etc. all contributed to the relaxing atmosphere and I really can't think of anything that I would change about the whole experience.

Went to Charlotte for a conference and needed a last minute relaxation time. I'm so glad Day Break…read morewas able to accommodate me! Thank you, Sam! I will be back in Charlotte again next year!