The space is relaxing the employees are kind and the services are top tier. I have been twice so…read morefar and I'm leaning on getting one of their monthly packages to keep consistent!

We decided at the last minute that we wanted a spa day for our anniversary. They were able to…read moresqueeze us in and we were incredibly grateful. But wow what an experience. Not only is the space gorgeous and all of the staff super attentive, but they were knowledgeable and professional. We did the infrared sauna for the first time and Michelle took the time to explain the benefits of the sauna and what to expect in detail. After the sauna we were able to enjoy a shower in the super clean, relaxing shower room that had everything you could ever need (their regular bathrooms do as well). Then we went into the treatment room for our couple's massage. It was a beautiful room and a very inviting, relaxing space. Ena and Deja were our therapists. They were wonderful. Deja did my husband's and he has a lot of joint issues and we both regularly lift weights. She chatted with him before to understand what he needed and he said it was the best massage he ever had. Ena talked with me before my massage as well. We went through any issues I had in detail and she explained to me what I should expect. Listen I am not one to fall asleep during massages. I have never gotten that comfortable but I fell asleep twice. My back felt a million times better. It was the best massage I have ever experienced. After the massage they told us to take our time to get ready. When we came out Ena and Deja were waiting for us. They thanked us for coming asked us how we felt and then told us where they felt knots and tightness and even suggested some stretching etc. for us. We will absolutely come back and are looking into membership options even though it's a 45 minute drive. You won't regret it if you visit here.

I've gotten weekly or bi-weekly massage for over a decade due to an auto-immune disorder that…read morebasically creates pain throughout my entire body. After moving to the area I tried Zoe Massage. My initial couple of massages with Amanda were pretty good. After that they became just ok and mundane and predictable. A really good therapist will change things up every time and make you feel like all your issues were addressed each visit. Unfortunately here not so much. I'm sure if you casually go once in a while this place would be ok.

This was my first visit with Zoe Massage. I booked a "first visit" appointment with Hope at the…read moreCarmel Commons location. My total was $95.00. The suite is on the second floor; they do have an elevator. Thoroughly enjoyed my massage with Hope. She may be small in stature, but her hands are mighty!!! Before starting, she asked my pressure preference and areas of concern to address. Pressure was spot on. Walked out a new woman. Highly recommend booking with Hope.

Ebony is amazing! I've been seeing her since I moved to Charlotte years ago and only just thought…read moreto review her business. Ebony makes me feel so comfortable and relaxed, listens to my concerns, and I love that she explains her observations after a session and provides helpful tips to improve any issues. I have gifted my husband a session with her as well and he had such a great experience. Definitely book an appointment, you won't be disappointed!

This was my first visit to Renewed Spirit and I can truly say it was the best massage I've ever…read moreexperienced! I purchased the 90 minute Swedish Massage through Groupon. From the moment I entered the salon, Ebony was very welcoming and friendly. Literally withe first minute of my massage I thought to myself "I will definitely be coming back here." Ebony skillfully worked through every tense muscle and took great care to focus on my areas of concern (shoulders, lower back, feet). If you are looking for an incredible, relaxing experience, then this is the place for you. Update: I have been back to Renewed Spirit twice since my first visit. I even scheduled my mom and sister for massages with Ebony when they visited from NY. Two weeks ago I had the Lomi Lomi massage. After Googling a few videos to see what that massage was like I decided to give it a try and I was not disappointed. The Lomi Lomi, a traditional Hawaiian Holistic Massage, started with Ebony saying a prayer; you can include a thought, concern, or wish to that prayer if you like. The massage was a perfect combination of essential oil, long, kneading strokes, hot stones and an ending prayer. When I return to Renewed Spirits I will definitely get the Lomi Lomi again.

If you are looking for someone who will definitely help you with your body pains, come see Kellie…read more She is hands down the best. I've been to multiple places before her and Kellie is just fabulous! Before I found Kellie I went to a massage therapist that almost broke my beck of how hard she was going. The great think about Kellie is that she will definitely stick to your preference. If you like deep tissue she will definitely get out all those knots out with ease. If you are going in for a more relaxing kind of massage she will do that too! I love that she lets you choose your preferred kind of esencial oil to enjoy the smell while you are there with her! My favorite part of the massage is when she rubs your whole body with deep blue by Doterra. She won't put the deep blue if you don't like the cooling feeling, but I would totally recommend it! Definitely get the 90 minutes massage because once the clock hits 60 minutes you are gonna regret not getting that extra 30 more minutes!

Kelly is an excellent masseuse. She is the most accommodating person when it comes to working with…read morea schedule. She likes finding the trouble spots on your body and applying the appropriate pressure to ease those spots out. Her room is relaxing and she makes you feel comfortable and pampered. At some point she will be very hard to book! Highly recommend.

I've done a sports massage twice here and a few Swedish massages. All of them have been superb. The…read morewater fall white noise lighting and the warm tables are awesome! Could fall asleep on them. The workers are good at finding tension spots, and checking in with you on pressure.

I ordered a gift certificate for my daughter-in-law from here using their web page. It was super…read moreeasy to order. I requested it be sent to my email and printed it out for a Christmas gift. We do not live in the Charlotte area so I was thankful it was so easy to located (using Yelp of course). I am sure she will really enjoy her experience based on the reviews and the pictures on-line.

Barbara is the most fun loving and high energy person I've had the pleasure of meeting since being…read morein Charlotte. Her spa is extremely private and super clean and well stocked. She has some of everything for skin care and the environment is relaxing to say the least. Barbara is very professional and personable if you know what I mean. I enjoy my visits every time whether it's for a wax or body wrap service. I highly recommends my long lost sister (we both have Creole New Orleans roots) for any and all your beauty and spa needs.

I am very selective in terms of inducting new businesses into the five star club, but this one was…read morea no brainer for me, as Nola Spa is the epitome of quality customer service paired with great value as everything about the establishment, from the owner Barbara to the facilities to the actual process involved with waxing is first class all the way. I never feel uncomfortable there at all as this is definitely a "both genders welcome" type of place where guys can go for all their waxing needs and not feel weird. Barbara is very personable and always takes the time to answer any questions you may have without coming off in a condescending manner like some other not to be mentioned spas in the area seem to almost take pride in displaying. No matter your skin care need, no matter your gender, age or race, you will feel totally welcome and at home at Nola Spa, which again may sound like a simple concept to some, but unfortunately this is not necessarily the norm at all spas in the area based on my personal experience. So, with all that said, it is my pleasure to welcome Nola Spa into the five star club, as it is well deserved.

Love the ambience!!! Very relaxing! I've been to many massage therapists, and Glenda is my favorite…read morehands down. Very professional and took the time to educate me on what my body needs most. Thank you Glenda!

Glenda was great! Hurt my back on Monday, almost couldn't stand. Wednesday came and I was like oh…read moreI'll be fine, until I woke up Thursday and couldn't barely move. Called around to a lot of places. Glenda move her schedule around to fit my needs and got me in the same day! Almost fell asleep like 4 times during my 90min I was so relaxed. Highly recommend Glenda weather you just want to relax or if you just need a good massage!!

Lovely massage service! My first time here was delightful and relaxing. On arrival, I was offered…read morebeverages and waited just moments before being whisked away to the ladies changing room. A robe, slippers and a spa bag for my belongings was already prepared - a nice touch. I started with the salt cave experience. It was relaxing and I was cautioned that anything I brought into the room would have a salt residue afterwards. I didn't really notice a salt residue at all, even on my wet hair. The spa music and the lounge chair did make for a quiet transition from my busy morning into peaceful relaxing mode. Afterwards, I enjoyed a bit of time in the relaxation room. For hot tea, each day they have both a caffeinated and a decaffeinated option. It was served on a cute tray with honey and sugar options. Last, my 90 minute massage. A choice of scalp massage or foot massage was offered and I opted for the foot massage without hesitation. I requested medium pressure and only asked once for a bit less pressure in a sensitive area of my lower back, and my therapist was quick to adjust. I chose the lavender blend massage oil and it smelled lovely. Special attention was paid to my shoulders where I carry most of my tension. Having booked only a couple of days in advance, I did make a deposit of 50% up front and was already within the cancellation window. If more than one service is confirmed, a 20% gratuity for each is automatically added but that was well explained up front and during check out. I noticed a list of monthly membership options during checkout and I'm actually considering joining. It was easy to get an appointment and very relaxing, though I'd probably skip the salt cave and go right to the massage or opt for a facial next time.

If you're used to high-end spa experiences, you will be disappointed. It's small, there are no…read moreamenities included with the services, and even simple things like warming the hot oils had to be requested instead of being part of the normal experience. I booked a rooftop couples massage a month in advance. When we arrived, they told us the rooftop was closed, even though they had already taken my deposit for this service. The weather was perfect, they then offered to set up the rooftop quickly if I paid an extra $200. The manager rushed me to make a decision on the spot about whether I wanted to pay extra for the rooftop or move to a very small, not aesthetically pleasing room instead. This completely took away from what was supposed to be a relaxing experience and didn't make sense because this was the service I originally booked. The management and staff aren't professional or accommodating. Very strange experience. Following up on Kristy's message here: Urbanna spa accepted a deposit for a rooftop spa appointment. The only reason I booked with Urbanna spa was for the rooftop experience. I intentionally booked on the first day of spring, the weather was 77° with sunny skies and they told me the rooftop was closed after I arrived and checked in. I asked to reschedule on a day the rooftop was open, but no staff could confirm when the rooftop would be open. Kristy (who was not present during my appointment) claims alternative options were offered. Just want to clarify that this is also not true. The only option they gave me tiny room I've attached. I was told management would follow up with a call after my service but Kristy's comment below is the only follow up I've ever received from Urbanna spa. This is not your traditional spa experience. If you're used to high end spa experiences, this will feel very low quality. I highly recommend Woodhouse or Spa At Ballantyne if you're looking for that high-quality experience. Thank you, Kristy, your comments below are a perfect illustration of the quality of service at Urbana.

Lauren is an awesome massage therapist and person! So glad I found her. Highly recommend!read more

I have been going to Lauren for years for massage therapy , she is simply the best ! This review is…read morelong overdue . I suffer from scoliosis and old injuries. She knows exactly what my back needs on every visit she's amazing with the hot stones as well . She takes her time and makes sure she is not hurting you but still thorough enough to relive any underlying issues . Seeing her monthly is a must for me to be at my best, physically. Highly recommend her !!

Great service. Massage was the best I've ever had. Would definitely recommend. Returning soon.read more

I checked twice in person. It appears this spa is permanently closed. Sign is gone and windows…read moreblocked. As of March 30.