The summary: I will never go there again, though Ken is really nice. I had to take my car back multiple times, ante'd up $700 throughout the process, still had problems with my car, and had weeks of headache from their mechanic running my car into a wall. And got an early morning phone call to be yelled at. The story: I found elder auto on Yelp and it seemed like they'd be good. I took my car in there to take a look at it and replace the radiator. They replaced the radiator for something in the $500 range. But, when I received the call saying they were done replacing it, they also informed me that one of their mechanic's had run my car into a wall. There was a foot long gouge in the side of my car, that went straight through the body. The gas cover would no longer close. It was a mess. They said they would either have their body guy fix it for me, or reimburse me $100. $100???? There's no way $100 covers the damage. OK, so I decided to see what their body guy would do, because I really had no choice but to let them fix it. More days in the shop. A week later, I'm using my car, and it won't start. I had to get it towed, and I made the mistake of having it towed back to Elder Auto. They said that it needed a new starter, because the starter was broken. Funny timing -- the starter was fine before I took it in to them. So I go in to pick up the car. When I walk out I ask the lady at the front desk how much I owe. "Nothing. You're all good." So I asked if she was sure? "Yep. You're all squared away." OK, great, so they decided to comp the starter for me. That was nice of them. NOPE. A week later, I'm still having issues with my car starting. At this point I know I'm not going back to Elder Auto. Around then, I get a call from Ken saying they screwed up and I owe the money. I say yeah, I'll pay, but by the way stuff still doesn't work. He says he's sorry etc. Well, I forgot to bring the car in the next week and to pay. Then, after a week of not hearing from them, I figure they decided to just drop it, since I'd already had a terrible experience. Fast forward to ~2 months later. A guy wakes me up in the morning with a call to tell me I owe elder auto money. Sigh, I was hoping they just dropped it -- but yeah, OK, I say I'll call him in an hour when I wake up and get it squared away. The guy Yells at me. Straight up yells at me about it. Anyways, I call back in an hour and pay another $190. I ended up going to another shop which fixed my car up just fine -- without running it into a wall. read more

I made an appointment online (very convenient) for a Monday morning oil change (on the previous Friday morning), as Elder Auto is closed on weekends. I showed up right at my 0730 appointment time, and waited for a little over an hour for my oil change to get done. There was absolutely no parking in the lot (I managed to snag a space as a car was being moved), and no nearby parking on the street. The staff seemed friendly and helpful, and not pushy about other problems your car might have. I didn't sign or see an estimate upon checking my car in, and wasn't made aware of the price until checkout. The cost of getting my 05 Civic Hybrid's oil change was $65, after a $10 discount. I've never paid that much for an oil change ANYWHERE. While they did use the manufacturer's recommended grade of oil (many places do not), anything much more than $40 is too much IMO. The breakdown was $18 for oil change labor $44 for the Mobil1 0W-20 oil $7 for the Napa oil filter $3 shop supplies $3 tax/whatever else. I might give them another shot with my other vehicle, but I'll try somewhere else before I think of going back there to have my hybrid's oil changed, it was just too expensive. read more

I'm really looking forward to writing a 5-star review on this place in the future. I came upon Elder Auto from a friend when I had my car had issues after two visits and $1500 worth of work from another mechanic which will be unnamed but their initials are B P. I explained the issues I was having and I actually felt like someone was being honest and compassionate about my situation. I ended up having them do an oil change in addition to the assessment of the issues I was having. Not only did they provide an accurate assessment, they did tell me about the cause of an A/C issue I was having that the other mechanic couldn't/didn't. They also provided important maintenance recommendations that the other place didn't. I really prefer proactive concern rather than feeling like I have a saboteur working on my car. To be honest, I went for cheap previously and I guess you get what you pay for. The quotes I got from Elder for the labor part were significantly more expensive than my previous place, but I have confidence that things will be done right when I go back. read more

I'll just share my experience and let it speak for itself as everyone else has already loaded up the praise for these guys. My old pick up needed front end work + replacing a noisy steering pump. They got if fixed fast and were honest and thorough in describing the work. Hell, they even walked me over to my car when it was ready! The price of the work was reasonable + they added a little discount for first time customer. As I was headed up the mountain, I started hearing a strange noise and had to pull over. It seems power steering fluid was leaking out all over the place. I called them immediately and headed right back down the mountain and straight back to their shop. Needless to say, I was not happy. After taking the truck in straight away, they determined that a pressure hose had sprung a leak and they had one shipped to the shop and repaired everything within a couple of hours. They came out and talked to me about it and apologized and told me they would cover the cost. I went on my way. That is good, honest service that was "beyond expectations"! These guys aren't stupid. They want your business and your loyalty and will go out of their way for you. I recommend them for anyone who is looking to have work done on a domestic car. Thanks Ramon! read more

My family and I have been taking our cars to Elder Auto for almost 20 years. I have yet to be at the new location (thankfully my car hasn't been sick yet, knock on wood) but my dad said great things about it. Ramon is a great guy and runs his business well. He takes care of his customers like family and is honest with you about prices and labor costs. Ramon will call and tell me exactly what is wrong and what costs what. He will also let me know if he sees something else I might have an issue with down the line and at what point he thinks it will need to be fixed. Unlike other shops, Elder Auto does not talk down to female customers or try to up-sell you because they think you won't know the difference. Even though the location has never been ideal in comparison to my home, I will still commute my cars to Elder Auto. Their service and honesty is worth the drive. read more

I took my 2002 Volvo to Elder for general maintenance--75,000 miles. Complained about a gasoline smell in the cockpit. Original diagnosis made the maintenance people uneasy --me too because of $$$ needed to replace the gas tank. So, Elder continued to search and discovered a crack in the fuel pump, much less costly. I admire their instinct to search past the obvious. Saved me many dollars. And fixed the actual problem. Earned Elder five stars and my repeat business. read more

Being new to Denver and in need of a major tune up, I relied on Yelp to find one for me, and of course you guys came through. These guys are awesome. +Very friendly on the phone +I didn't have to wait weeks to schedule an appointment +They serviced my car for hundreds of dollars less than what I was quoted at other places. It also really impressed me that Eric explained IN DEPTH what was done to my car and why. And they even replaced my front left headlight for free. They have definitely won me over as a repeat customer. read more

I've used Elder Auto for 3 different family cars now and have positive experience every time. I've been impressed with the level of detail when they assess a car and the mechanics I've talked to have explained the issue with the car and helped determine must fix issues to those that can wait for future repair. The non-mechanic help has also been polite and worked with me to get my car in work with my schedule. As others have mentioned, parking can be a little difficult for drop off. I found the pricing fair. Overall, I highly recommend Elder Auto and they have become my go to auto mechanic. read more

I made an appointment for 11am on 1/9/15. I brought the car in and ran some errands. I had researched the cost of the two drive belts that need placing and knew that anything over 200$ would have been a rip off. I show up around 1pm and the car had not been looked at and I was reasonably disappointed. I immediately brought it to their attention. Ashley was very helpful and understood my upset, but Tom, a mechanic, tried to exacerbate the situation by saying, "Once you leave your car with us, we just assume that we have all day to look at it...". I don't think it's reasonable to have your car sit for 2 hours before they even look at it. But they charged me around 150$ and I trust that the job was done thoroughly and they alerted me to a nail in my tire that I took care of immediately from my tire seller. Although Tom was a little rude, Ashley and Ken (Service Salesman) were great and I will do business with them again. My advice to Ramon, the owner, when a customer makes an appointment, you gotta take a look at their car within 2 hours. Don't assume you have all day and night to take a look. read more

Always professional. I have recommended them to friends and everyone has come back raving about them as well. I'd love to keep it a little secret, but these guys are honest, personable and will make you wonder how you ever settled for a mediocre mechanic in the past. Ashley and Ramon are the two I usually deal with, but honestly, from sitting in the waiting room on numerous occasions I can say everyone is great. Craig brought me water for my dog while I cleaned out my car after my tranny died. They even let me leave my car there until I receive my title and can donate it to a charity. read more

These guys are honest, fast, and have very fair prices. Auto repair experience #1 in Denver: went to Pro Auto Care around the corner and they took a very long time (I actually had to just walk down there at 5:55, since they didn't return any of my calls, and had to bring my car back the next day, since I needed it that night). I felt that the price was pretty outrageous--and my car broke down a week after they fixed it! I took it back and they said it needed a $600 part. Auto repair experience #2 and every time thereafter: Took the car to Elder. They called to update on the status of the car and give me an estimate for repairs. For $800, they fixed about ten things that were wrong, plus did a radiator & air system flush. Had it fixed and everything was smooth sailing. I have never felt ripped off by them. They are also one block from my house, which is very helpful! They also periodically send coupons in the mail if you're a regular, giving you, for instance, $10 off your next oil change, which has saved me quite a bit over the last year. Furthermore, when you do have repairs to be done, they let you know what needs to be done asap and what can wait (they told me, for instance, that an oil leak was very tiny and could probably go 6 more months). I highly recommend this place. It's so hard to find a good, honest mechanic. read more

I NEVER EVER write reviews. However, this is the moment that time has come. I can't say enough about how nice, attentive, quick, and hardworking these guys are. I was recommended from my boss and so happy I took his advice! Honda not only mislead me by telling me my brakes were fine when indeed at 2 mm they were not. Honda also wanted to charge me $600 before tax to cover an oil leak due to the breader cover on the assembly block needing replacement. Cody, and Ken at Elder WON my business. They fixed my brakes and my oil problem in a day and the charge was MUCH more acceptable. It's not the charge though, it's the honesty and the time they took to earn my business! Go Elder!! You guys Rock, thank you!! read more

I've been to a few mechanics in Denver and after getting the run-around from the other places, a trusted friend recommended Elder Auto so I took my old, finacky 1998 Ford Countour to their shop and haven't looked back since. Every experience is great - personal, friendly service; thorough investigation into the problems I bring them, fair recommendations on fixes. Their shop is always clean, lots of magazines to read, they offer coffee, juice, tea, water to drink. The owner, Ramon, is around quite a lot and knows everyone by name and engages in conversation - asking about their family, how the job is going, etc. I especially love that this small business ebraces technology. I can make an appointment online, they send reminder emails and then an online survey after they complete their work. Being an avid user of social media and technology, I am thoroughly impressed with this read more

These guys are great! Professional and reasonably priced. My office manager had an overheating problem with her PT Cruiser and was afraid to drive the car so I dropped it off for her. I let Ramon, the owner (who is a really great guy) know that she needed it fixed as soon as possible. Even though I dropped it off fairly late in the afternoon, the next morning Tom called and said they had found the problem and the car would be ready to pick up in just a few hours. And their price was really reasonable for a thermostat and coolant flush in a PT Cruiser which I understand to be a really pain to replace. I don't know why anyone would ever go to a chain auto repair shop when a e Elder Auto offers such great service! Thanks to all of you at Elder Auto...... read more

Look no further if you are seeking out an honest knowledgeable auto mechanic. I have been going here for a couple of years and these guys are the best! Not only are these excellent mechanics, you will not find nicer or more kind staff anywhere. Talk with Cody or Ramon and they will take good care of you. What I have found too is their prices are very fair and reasonable. I have paid a lot more for much less service. Be aware, they stay busy and may not be able to get you in for two weeks or more so call before it is an emergency. read more

Great service and accurate estimates w pricing. Quick, reliable and I trust them! So glad they're in my neighborhood.

Big praise for Elder Auto. Honest auto service is unfortunately a rare commodity. Experience it at Elder Auto. We found Elder via their great reviews on Yelp. Our car's rear brakes were starting to whine, so I expected a full brake job would be needed. Elder was pretty booked, but agreed to fit us in the same day. They inspected the brakes and found that only minor service & lubrication was needed - much less than expected. And the work was completed on the same day. Any other shop might have been tempted to charge us for an unnecessary service, but Elder did not. Thanks Elder Auto! We'll be back. read more

Did a great job repairing my Subaru, good service and friendly with a reasonable price! They know what they are doing!

If your car has a case of the sputters, Elder Auto is the place in southwest Denver to take it. Don't let the name and it's obvious homonym fool you! (Seriously, guys, you didn't think people would hear 'Eldorado' and get confused??) This is a family-owned and operated business, and they have outstanding customer service, skilled technicians, and most importantly, they are honest. I brought my Tacoma to them when I needed a replacement turn signal stalk, and they replaced it quickly and perfectly. I also had them do some work on my Corvette. Not only did they inform me that Meineke mislead me into thinking I needed a brake job (when I still had a few thousand miles of pad life left), but they discovered and tightened a hidden, annoying, rattling, loose bolt that had been driving me nuts (pun x2) for the past few thousand miles. They were also willing to machine my rotors, in-house nonetheless, though I didn't take them up on that. Pro-tip: if you need to replace your brake **rotors** (not just your pads), bring your car here first. If the rotors can be machined, you'll likely save a lot vs. replacing them. It's clear from working with them that they are adept at diagnosing and fixing problems in a wide range of domestic cars and imports. If I had a Bugatti, I'd bring....well, no, I would have actually probably pay someone else figure out things like auto repairs had I that kind of money, but you get the gist. They also offer a shuttle service if you don't have a ride to drop off or pick up your car on longer jobs. I would highly recommend this shop for any mechanical repair. I trust them to give me an honest breakdown of the problem, help me determine the best course of action, and do a safe, thorough job. Elder Auto: service so great it'll make you wish your car would break down. (Maybe I should leave slogans to the pros.) read more

This place has amazing service. They could have WAY over worked & charged us on our daughters jeep, and they didn't. They kept the work to the necessary bits and that was it. THEN they called to see how it was doing! Wow!! courteous, helpful, good work read more

My aging Pontiac Grand Am has found a friend in the wonderful people at Elder Auto. As my car very slowly disintegrates back into the dust from which it came, I am comforted to know that they will be there to help me evaluate its quality of life and help make any tough decisions necessary. Their team is friendly, down-to-earth, straightforward and efficient as hell. They didn't try to sell me anything I didn't need and we're welcoming and genuine. There's no other auto shop I'd want as my co-pilot as I ride into the dusk of my car's life. End note: They called me to provide an update and upon answering they said "Hi, this is Blank from Elder Auto." And in the split second before my brain caught up I thought "Eldorado who?" So that was a fun bonus for me. read more

I found Elder Auto on Yelp, and with good feedback from some friends I took a Subaru with a blown head gasket in. What an amazing experience with a mechanic. I got a very honest assessment of the car, and they walked under the car with me, showing me everything they were talking about. I brought it back two weeks later, and I was given a three day estimate for the work. The beginning of the day I got a call that gave me some bad news... every repair that I might need I actually did need. But when I told them my total budget, they were able to work with it and get the repairs done. My Subaru went from ready for the junker to ready for another 100k miles, and I now have a new mechanic. read more

Ramon and his crew exceeded my expectations once again. I recently had a guest in town and really needed my vehicle but it was not drivable. Rental car companies have less options and are even more expensive too- so getting a rental was not an option for me. Elder Auto fixed two challenges with my vehicle quickly and got me back on the road so I didn't have the stress about being car-less while guests were in town. At one point I even took my vehicle to another shop out of state and was told I needed new brakes. Fast forward to a few months later- I brought the car to Elder Auto and they definitely said I had no reason to get new brakes! Elder Auto is honest, upfront, and will shoot straight with what "really" needs to be repaired on your vehicle. I highly highly recommend this shop! read more

I took my car to Elder Auto because it had been giving me some trouble and I was about to make the 1000+ mile journey back to Austin. I'd taken my car into a few other places during a camping trip in Rocky Mountain National Park, but waned it thoroughly checked out before laying all my concerns to rest. We showed up at 7am, technically 30 minutes before they opened, but they still took us in and even bumped us to the front of the line since we were so early and had to drive back to Texas that day. Naturally, no matter what test they ran on my car, everything seemed to come back normal. They probably worked on it for almost 3 hours, but wound up charging me for just 30 minutes labor and a fuel injector cleaner. VERY cool. The office is very clean and comfortable. They have free beverages (gatorade, juice, tea, coffee, etc), TV, lots of reading material, and even a little porch out front with chairs. For being stuck in an auto repair place, it was pretty good. Before leaving, they told me that if it started acting up on the road, just call them and they would do whatever they could to help. Serious customer service! read more

My F150 was making a weird noise and I plan on driving cross country in a month. I found these folks online because I liked the good ratings and family business. I asked for an oil change and to check out my weird noise. The checked out my ride and said I needed some new front breaks. But everything else checked out well and my truck was ready for its summer adventure. The oil change was about $75 for 6 bucks of synthetic and a filter. Front break pads and rotors were about $345. They seemed very knowledgeable and professional and I'm not the only one to think so. They had ALOT of cars there and their business was hoppin! read more

This is the second major service that I have had done at Elder Auto, each time they have helped me out it has been a five-star experience. Today I picked up my red Ford fusion and I could not believe how well it was now running, this car has never ran this good since I've owned it and I owe it all to Elder! The first time I came here they replaced my engine, and now that they've tuned up the rest of the car, they have a customer for as long as I live in Colorado. Thanks guys, and gals! read more

UPDATE: The repair only lasted a couple weeks and it went back to the original grinding sound. Now my window is still not operating. I should have spent the extra $100 and gone to the dealer. Lesson learned. read more

Had engine and transmission replaced on my F-150, as with any big job there where things went wrong, but the staff at Elder Auto jumped right on getting them corrected. I have only worked with them for this one job, Cody was very helpful in getting problems resolved in a timely manner as you can tell he cares about his customers. The only negative thing I can say really is that they sell Jasper engines. Other than that keep up the good customer service and I will recommend to others. read more

I have been taking my Subaru WRX here and they have always exceeded my expectations with service, honesty, quality, and genuine care. Thanks Ramon! read more

See all

Ramon is a dream to work with. Quick to diagnose and call with details. Peace of mind and great rates. We found our Denver mechanic.

Been using Elder auto since the day of Virginia Village Texaco(Ramon Elder's original gas station and repair shop-I think it was one of the last "full service gas stations" in Denver) and yes they may not be the cheapest (statement in reply to the one neg reviews) but they are very reasonable price wise. Heck, he has even allowed me to make payments once when times were tough. Shop always clean, staff always friendly, they do go out of their way to help even when it may not have immediate profit for them, always repaired my car without the "FEE FI FO FUM FEE" and always allowed me to inspect the CPU readout and the bad part. Drop off/pick up service available, free drinks(coffee, soda, bottle water, etc) drop box for afte hous drop off available, unfortunately not open on weekends :( As they say "I used them and got no complaints". P.S. They are a Christian owned shop(listen to the hold music). No you won't be handed a bible or a sermon but I think Ramon might take his religious belief as a basis for honesty, integrity and his moral compass in his shop(my opinion-oh yea it's my review..lol). Good news my fellow Yelpers...... his moral compass(whether your religious beliefs or agnostic beliefs are in line with his) means that he will be honest and straight forward.... Kinda like maybe his soul depends on it! LOL, met his mom at the shop once... he might just have been raised right! read more

We found Elder Auto by happenstance. My husband had a flat tire and pulled into a gas station on Holly to fill it with air. A gentleman drove up to him and said I know a great place to get that fixed, follow me, and my husband did. The man took him a few blocks away to Elder Auto. We had such a great experience that we just recently took one of our other cars there for work. When I go in the car after the repair I saw that there was a new warning light on so I went inside and let them know. They were happy to take my car back in the shop immediately and check out the issue. While he was doing that he fixed my front blinker light bulb (not a simple task!). Turned out to be something that should have been fixed by a previous shop. The service here is unmatched and their integrity is top notch! read more

I had an excellent experience that initially started a bit rocky, but their professionalism and patience made all the different. There was a mix-up on scheduling but they did their best to accommodate, and my car was ready sooner than I expected (which understandable can't happen every time, but I was grateful today). Everyone was so friendly and welcoming, and they were excellent in describing needs and recommendations (to others I overheard, I didn't need this today). They told me my car was in great shape and didn't need anything extra at all (that doesn't happen very often anymore!). They also have me an extra $10 off for my initial inconvenience (that was likely my fault). Impeccable, superior service that you just don't find these days. This company is the real deal. read more

Fantastic experience. Super kind and helpful and courteous. Ramon was my mechanic and he took time to explain to me what he found, and what steps we could take. Called twice to make sure I was on board with what he was doing and understood it. Very affordable rates for excellent work. Looking forward to taking all of our families cars here. read more

I just recently moved to Denver so I didn't know where to bring my car. I went to one place before Elders that was terrible. So that's when I saw Elders on yelp and when I called, they told me they were booked but would fit me. I brought it in that morning, did a test drive with a mechanic and the car was fixed by 4pm. Price was on point to what I was expecting. And $2000 cheaper than the first place I went. I will definitely be going back there! read more

I would definitely recommend Elder Auto to anyone needing repair to their vehicle... they were quick, friendly and kept me informed on the status of my Jeep every step of replacing my fuel pump... they have a nice lobby if you have to wait, and friendly staff willing to help me. Honest and informative, I will be doing all my future repairs with Elder Auto, and the 10% off being a new customer was a sweet added bonus read more

I can't say enough good things about Elder Auto. Every time I have taken my vehicle there, their customer service is outstanding. It's hard to find a mechanic to trust, but I am confident that Elder Auto's team does not overcharge, up-sell, or perform unnecessary work. They are thorough in their work and my car always leaves their shop in good shape. Cody and the team will explain the what's and why's and will review pricing with you, so you can feel confident that they are not taking advantage of you. I have referred friends to Elder Auto and they have raved to me about the outstanding service too. I'm lucky to have found them. read more

What a find! I had 3k of work done on the front end of my car by Freeway Ford. There was a noise in the car after I picked it up everytime I went over bumps. It sounded bad. I took it back and asked if they missed something and they said they could not find anything wrong. I drove it for a few more weeks but the sound scared me and I knew it was not right. I took it to Elder and they found the issue right away. It was an easy fix and not costly. I was so excited. I picked up my car and was even more suprised to find they had washed it. Not rinsed - a real wash with cleaned windows. I could not believe it. What a find. A auto repair that not only doesnt rip you off and listens to what is going on but cares about your car and returns it CLEAN! I am a customer for life. read more

We have worked with Ray for 30 years, he has always been our local mechanic. We have total trust in him, and he has always given us good advice on what to fix or not fix, on pricing, and fairness. Wonderful people in the shop, and nothing but wonderful experiences. We sent our friend from out of town whose car died, and she was so pleased on the quick turn around, fairness in price and good help. Thank you Ray and the whole shop. read more

Only 1 person in a mask. I've been a customer here for years and it was shocking to see everyone, including owners and managers and mechanics walking in and out, without masks. It was freezing outside and had no options but to wait in the lobby. Then I got in my car knowing I had likely had someone without a mask on in it. To be fair, they do good work... but not for the price of my health or worry about it. So, if you're COVID conscious, I'd avoid this place. read more