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    El Volcan Azul

    3.4 (9 reviews)
    Closed • 10:00 am - 9:00 pm
    Updated a few days ago

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    Las Margaritas - Churros ($6.50, 4/25/24)

    Las Margaritas

    3.4(237 reviews)
    3.2 mi•Haller Lake
    •$$

    Our family has been going to this restaurant for over 30 years, and never had a negative experience…read moreuntil tonight. My wife ordered her favourite beverage ( non-alcoholic pina colada ) to go along with her meal. She took a couple of sips and asked me to taste it because it tasted like it had sat out for awhile. I tasted it and agreed that it didn't taste right. I asked our waitress if they would remake my wifes drink, and our waitress said she'd check on it for us. We sat there trying to enjoy our meal while watching our waitress ignoring us. I then proceeded to ask another waiter to see if he could remake the drink. After asking us what was wrong with the drink he informed us that it appeared that half of the non-alcoholic pina colada had been drank, and that he'd be willing to make my wife 1/2 of another non-alcoholic pina colada, because he said it was against company policy to replace any drinks that were drank half-way. We were totally dissatisfied with his solution, so we declined the offer. We then asked him to please just take take the drink off of our final bill. Unfortunately the restaurant was unwilling to remove the drink from our bill. We paid the $65 tab and did not leave any grantuity because of the subpar service that we recieved. We nicely informed the cashier as we were paying the bill that we were never coming back because of the poor experience that we had tonight. Is this how Las Margaritas treat loyal guests who've been patrons for more then thirty years? You didn't just lose my wife and I, you've lost our entire family, our friends, and our co-workers all over a poorly made beverage followed up with extremely bad customer service. We will never return after this poor experience and we will notify the people in our social circle about how this experience made us feel.

    I feel like I can tell how good a Mexican restaurant will be from its salsa. The salsa served with…read morechips here is almost like tomato sauce. There isn't enough flavor. It looks like they updated their menu since I was last here, as all entrees are now over $22, unless you order a combo. The space is good for groups with multiple tables and booths to choose from. There's also a bar area in the back, but it's loud from the TVs playing sports. The dining room also gets loud when there are multiple groups, so it depends on what kind of atmosphere you prefer. Their staff is attentive, making sure to refill water cups and chips and salsa when requested. Unfortunately, the food is mediocre.

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    Las Margaritas
    Las Margaritas - Queso Fundido ($13.95, 4/25/24)

    Queso Fundido ($13.95, 4/25/24)

    Las Margaritas - Full bar.

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    Full bar.

    El Volcan Azul - mexican - Updated October 2026

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