I wanted to take this opportunity to complement Spectrum. Your phenomenal customer service is what…read moreall companies should strive for. Your techs Cory and Julian are the best. They are both extremely pleasant, competent, and professional. You are extremely fortunate to have such wonderful individuals with your organization. I thank you kindly for the opportunity and pleasure to be one of your customers.

You cannot call into the local store and they kept my ID so now I have to make an extra trip why do…read morethey not have a local store number??

They have been exceptional....where I live it's hard to get any type of internet that can push what…read moreI can use....Billie and her crew have went over and above helping find the best router/modem to get me what I needed....I can never be grateful enough for her time and effort to meet me several times to get it right ...5 stars for S&B Hometown Entertainment Robie Haney

Billie disappeared and offers no support. her company kept charging me every month but access to tv…read morehad stopped and there was no support. non of this is my fault. Billie would not answer the phone nor emails nor texts. I don't know if she sold the company or had a stroke or died or what. she had been very personal and if high moral values but it all disappeared I had to have my bank block the monthly charges since I have received no access to tv for several months. if Billie turned the company over to someone they just take the money and offer no access and state Thankyou for your payment. Wierd it dishonest???

Hate that everything they tell you is just a lie. Just something to get you off the phone or chat…read more Terrible accents for a southern boy to understand. When I tried calling the local office, someone with an accent started screaming at me. I asked to speak to someone in the local office, and he started yelling asking if I thought Windstream started in Dalton Ga. He just kept screaming that I needed to call customer service and hung up on me. I called same number back and he went straight to yelling and screaming telling me not to ever call that number again, and then hung up. I didnt get to say anything. A couple of c/s ppl have helped, but when you have talked with 20 of them and only 2 tried. Thats bad.

The customer service is awful. They make it very difficult to speak to a person. They are rude, not…read morefriendly, and the English is poor. they charge $6.95 to run your card, and if it doesn't go through they will continue to run it, while charging $6.95 each time. Asking a person to reverse these charges is near impossible.. also my service would lag a lot, and randomly go out, taking up to 10 minutes each time to reconnect. The charge of $128 a month is ridiculous. I wouldn't use them if you have another choice.

Wow! Big thank you to Adam Dale at the Ellijay office who provided outstanding customer service…read more Our internet was down and Dale jumped into his vehicle and arrived at our cabin without even needing an appointment. An hour later with these experts and we are up and running! Job well done! Thank you, ETC. #northga #ellijay

Then they sent me to Verizon with the best Wi-Fi quality they had which is some of the shittiest…read moreWi-Fi. I have played on yet can't play none of the games that I have without lagging for a whole minute Just remind you, I paid for the Wi-Fi that was supposed to allow seven people at least to all be gaming and streaming and not have any problems. I'm the only one connected to the Wi-Fi and it's lagging like crazy.

poor customer should be called no customer service . always charging me twice a month never ever…read morehave i gotten a refund..

This service is awesome! They have all the channels. I went on the Clear Connect TV website and…read morefollowed the installation instructions. I purchased their 1 month 2 TV connection because they were offering two for one pricing. This is great!

I tried to close my account, but the company still hasn't done it. I visited in person and clearly…read morerequested cancellation twice, yet my account remained active. This shouldn't be this difficult. Poor customer service and a frustrating process--customers shouldn't have to repeat the same request multiple times just to close an account.

This company has the most horrible customer service I have ever experienced!! Literally 24 hours…read morespent on the phone (three days of 8 hours each) and they could never figure out why I went from using 90 GB of data a month to over THREE TERABYTES!!, for which I had to upgrade my plan and pay over $60 more per month. I finally figured it out by myself, it was the Amazon Firesticks that were doing it. Now I want to go back to the cheaper plan and the customer service reps keep throwing roadblocks at me. I cannot way to drop xfinity and go with another provider. p.s. My friend works for xfinity and said even he cannot get good service from them. He even opted to pay for his own Verizon cell phone rather than use their free phone!

Courtney knocked it out of the park on this Starlink installation. He showed up in the time window,…read morelistened to what I wanted done, and nailed the installation with practiced speed and proficiency. Having gone to another installer who had a lower price and was disappointed, Courtney pulled it all together in perfect fashion, and made it work. use this company and you won't be disappointed.

On time (actually early) installation. Over and ABOVE service. Excellent explanation and review of…read moreDish features. Can't say enough good things about the experience.

Horrible company even worse when AT&T bought them. It takes 30 min. to get to talk to a person…read more Wanted them to check the alignment of the satellite after a new roof was put on my house they wanted to charge me $99 to put it back on. What kind of customer service is this? Also Channels 400-499 are all in Spanish I don't speak Spanish but my package includes them so my 250 channels I pay for 100 of them are useless to me.

Terrible..the very second our contract is up we are dumping them. Tv pixelates and cuts out. They…read moreraise the price every year and if there is a cloud in the sky there is no service. DO NOT go with directv!!!