Brought a men's blazer in for alteration to replace a hump in the collar which I have to do on all my suit jackets because of my body type. Tried it on, seamstress and, I'm presuming owner, said they could fix it and have done many. They took no measurements, I asked if they wanted to they said no they have a mannequin. We all acknowledged it may not be 'perfect' though I said I've had this done dozens of times in my life and there's a 90+% accuracy. Came back to pick it up and not only was it not 'perfect' it was actually even worse than the problem it was trying to fix. The seamstress was there but a different front office person, the general gist was 'sorry, we said it may not be perfect.' In fairness they offered to take another go at it by saying 'we'll try this approach,' which of course, was wholly confidence uninspiring. So bottom-line: Quasimodo hump on the back of my brand new jacket that can probably not be repaired that I had the priveledge of pre-paying for. The fact that they couldn't do the repair and probably ruined the jacket is bad enough, but what was even more frustrating was the "oh well, we tried...". If it was near perfect and a little askew I could have easily agreed...but the fact that it was an atrocity with a shrug of the shoulders, that's where they earned the poor review. read more

Excellent Tailor Shop for Alterations and special occassion dressing. These are the most difficult to do and their customer service is exemplary. Nothing is too much or too soon. Have an emergency ?? They did my dress in 1 day and it fit perfectly...Needless to say...I now take all of my alterations to this immaculate and professional tailor shop read more

I was nervous taking in my St. John blazer with Swarovski crystals and long evening skirt for alterations. A very pricey evening garment. El Paseo was recommended by a friend so I tried them. I couldn't be happier. The service is wonderful, the prices are very fair and the turn around time was fast. This is true tailoring. They'll be seeing a lot more of me! read more

The tailor ' s Tailor! AND Dressmaker. (That's hard to find in the valley ) A Palm Springs tailor referred me to the El Paseo Tailor . I was extremely pleased with the quality of work performed on an evening gown for special occasion. The work was completed in less than a week, with a matching scarf from the extra material! The establishment has a cozy atmosphere. The staff is friendly and accommodating. They listened to my ideas and accomplished the look I wanted . The work is outstanding. I highly recommend this establishment for alterations and dressmaking. Sincerely mary grant read more

So I had a very good experience and then an okay experience. They are quick and affordable but when you look at the quality of their work it is definitely lacking compared to others. The hemming on the bottom was doubled in some places & there was tiny pin whole tears in the bottom. At first I assumed it was only on my dress but upon better looks I could see that the men's suits were also double stitched in some places. Looks like someone needed better practice on hemming and they were reversing and then going back over. Sad because my mother in law recommended because they did an amazing job on her bridal dress for my wedding. Maybe it's a hit and miss? I'm not really picky and don't care much so for me it was good for the price but I wouldn't trust them with something crazy important. My dress was chiffon. I will post some pics of what I am talking about. I think I will stick with my regular alteration guy. read more

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They made my mother's wedding dress (which my grandmother made in 1989) into something I love and can wear in 2018. They were well priced and did a great job on my wedding dress. read more

I had a very high end jacket altered there after calling and I was reassured that they could handle it. After getting it back, I was so upset at the "craftsmanship." Long story short, I had to make a drive to LA to get it fixed. The place it was purchased from said they would fix it, but only if I didn't hold them accountable due to the botched job on it previously. They might be good at basic alterations, but don't be fooled by their El Paseo location, they cannot handle your expensive stuff. read more

I'm a fan of shopping online, but obviously there's risk in sizing issues in that, and I usually need a little fix on a garment when it arrives. I've had several items altered by the team at El Paseo Tailor Shop and they do a marvelous job. My only issue is the pricing. A few months ago I got several pieces tailored for a great price, and when I went in about a month ago they charged me a lot more for roughly the same amount of garments/work. I'm no seamstress so I don't truly know if I was asking a lot more out of them, but regardless I was taken aback by the price. I digress, they did a wonderful job and my pieces always come out perfect! read more

I just got my wedding dress altered and they hemmed another dress for me. They did a fantastic job and it was completed very quickly. I will be taking all of my clothes here to get my alterations from now on. They are great with communication and were very sweet people. read more

Having tried several so called tailors in the area, and not satisfied, I found El Paseo Tailors. I am extremely fussy and want work done to perfection. The ladies are great to work with, and the tailoring is done to perfection. Very customized in their alterations, and go the extra mile for customer satisfaction. I highly recommend El PASEO TAILORS, their work is superior. read more

I've had a few dresses done here and they never disappoint. I highly recommend using this tailor shop!

Amazing customer service, they will not stop until you are 100% satisfied! The turnaround is super quick and done with the utmost quality. They are super reasonable too :) They are definitely my go to tailor. read more

I am a tiny girl and all of my expensive clothes need to be custom fitted after purchase. I drop them off at El Paseo Tailor because they get my clothes back to me quickly. The girls who work here are friendly and professional. read more

I had been looking for an expert tailor for some time and this place is it! What a gorgeous job they did to alter my beautiful royal blue dressy evening gown. Definitely going back! read more

El Paseo Tailors located just off El Paseo, is a place where I can trust with my most expensive clothes. "Paola" (The seamstress) and "Catalina" (Owner/Manager) are very professional and deliver a final result in tailoring that is excellent. I would not just leave my clothes with anyone, and I am so Happy that I found this "Gem" of the desert. read more

I love this place! They are so friendly and helpful! And fast! Their prices are amazing! I can't say enough great things about this place. I went here to fix a bad alteration job and they fixed it with one day notice! read more

Great customer service--a family business with mom and daughter providing friendly and professional service. Just discovered them. Referred by White Black Market on El Paseo. Fast turnaround and good results in altering a suit jacket. Definitely my new tailor shop. read more

Their service was awesome! I procrastinated and waited until 2 weeks before my wedding to look for a place to do alterations to my wedding dress and these ladies were very accommodating! My dress was ready in a week!! That took so much stress away from me and I am so grateful for them! The dress came out beautifully and fits me like a glove! Now I can feel beautiful on my wedding day :D read more

This review is long overdue. While visiting Palm Desert for the holiday's, December 2016, I needed to have two brand new pair of Jeans hemmed. A white pair and a denim pair. I called and spoke to a gentlemen named Juan, who said they could have my pants ready by 4pm, if i dropped them off by noon. I dropped them off and picked them up at 4:30pm. Pants were ready and the seamstress (Paola) did an excellent job. You cannot tell the pants were hemmed. She matched the thread perfectly, and made the hem look exactly like it did before being altered. I was ecstatic at the result. The customer service was excellent. Juan was very friendly, personable, and eager to please. The seamstress did such an excellent job, I asked Juan for her name, so I could write about her on yelp. He proudly told me she was his mother. I highly recommend this tailor shop to anyone in need of tailoring. I will definitely use their services again, as we frequently visit the desert. Thank you Paola & Juan for providing top notch services, I will be back. read more

They're friendly and nice people but the follow through is lacking. I had my wedding dress altered at this shop. They didn't take exact measurements so there were unnecessary delays. The bustle that they sewed on and was paid for broke within 30 minutes of using it on my wedding day so that was no fun. But worse was they missed my third appointment when I confirmed that morning that it was happening. So I took off work and I didn't get an "I'm sorry" or a decent, honest explanation. I was OK at that point but they didn't help matters when I voiced my concerns about the alterations to the seamstress and she waved me off like what I was saying didn't matter. It wasn't a fun or easy experience. read more

Over priced. $53 per alteration. Even a simple hem. They also don't even use a measuring tape. They just eyeball and pin.

This is a hidden Gem....kind and efficient. Lived here for 25 years and just found it. Lisa

The staff here are very professional and responsive. We had several custom requests which they were willing and able to work on with us, and their work is indeed good quality. Also happy with the turnaround time. read more