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San Bernardino, CA

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El Monte RV Rentals

3.0 (44 reviews)
Closed • 9:00 am - 4:00 pm
Updated 1 month ago

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Corayma T.

Had a great experience with El Monte Rv. Thanks to the Maneger for making it good! Had the rv for 6 days and everything worked out great. My husband and I were first timers, so the instructions when we picked it up was on point. && the manual helped a lot. Will book again in the future! Thanks again.

San Bernardino El Monte RV office staff were friendly and helpful. We rented a Class C RV for Presidents Day weekend and the motorhome was clean and ready to go. During our trip we found that the Microwave and TV/DVR didn't work. We called the hotline and didnt get much help, During our return, we were told that the microwave was unplugged (?) Not sure how or why. The TV was found to be bad. One person in our camp mentioned that they've used El Monte in the past and had several issues, including, an oven issue during one of their trips. They called the hotline folks and were told that someone was driving out to make the repairs. Apparently they were left without power for the vacation because nobody ever showed up. They now use Cruise America for that reason. I noticed other people that were returning while we were there. They were using the same $50 voucher that they offered us for our problems. Then the other customer told me that they give that voucher to everyone at check in, it wasn't because of our issues. Not that our issues completely ruined our trip, because it didnt. The frustrating part is, if you want to speak to someone at the main office, you cant get in contact with them. Its either by mail or email. Based on my experience with El Monte RV and, the stories I heard from the family that I met while camping this weekend, I will only use Cruise America from here on out,

Folks at the park trying to help!

As this review is being typed...we are stranded in Arizona. The awning on unit 71176 will not retract. We've been calling since Friday evening. It is now Sunday, check out time and we have only received minimal assistance. Told to run the motor for 30 mins and then press the button to retract the awning. That's hasn't worked. It is now check out time, the park is booked a can't extend the stay nor move the unit. Elmonte RV has us all in a queue for hours without answering the call...it's 8 of us calling hoping anyone of us get through. If we leave the unit we'll be charged a $2k abandonment fee! This is the worst experience ever!

Anthony V.

We rented from El Monte and had a wonderful experience. Being new to the RV world, this was causing stress as our daughter desired to rent one for her birthday. We began looking around, even on the RV sharing sites. This only caused more anxiety. We decided to just go speak with them and immediately felt relieved as they were simply great and answered all our questions. In addition, I felt as though the prices were competitive. We worked with Valerie when we went in to reserve, then again at pick up, then again at drop off. She is phenomenal. Such a delight. There was another young lady with fun hair that assisted us with the initial walkthrough. I apologize as her name escapes me. She too was very patient and incredibly helpful. We have been burned before renting jet skis (obviously not at El Monte). This made me nervous so I proceeded to videotape the walkthrough. She did not skip a beat and welcomed it. Interestingly enough, as someone who has never used an RV before, I found it incredibly helpful and reference the video throughout the weekend to refresh and learn all that she taught us during that walkthrough. During drop off, Valerie did the walkthrough and made checkout extremely easy. We were in and out fairly quickly and they did not try to burn us as I experienced with the jet skis. Thank you El Monte, thank you Valerie, and thank you to the other girl. We appreciate you. As for the RV, we rented a class c 22. It was very easy to drive, very clean, and lots of fun. I recommend finding a campground with full hook ups or really nice showers as the grey water tank can fill up quicker than you think. Again, we would highly recommend El Monte's RVs. We have already recommended a friend that has proceeded to rent from them with a positive experience. We have also recommended them to another friend looking to rent that I believe will do so. If El Monte reads this, do you have a referral program? Thanks again! Looking forward to the next trip!

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3 years ago

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10 months ago

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10 years ago

Everything went great in the rental process and the motorhome was clean and well maintained. I would surely use them again.

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Ask the Community - El Monte RV Rentals

Review Highlights - El Monte RV Rentals

“To reserve, I always call Felicia at the San Bernardino, CA location because she makes us feel like we're her only customer!”

Mentioned in 4 reviews

Read more highlights

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El Monte RV Rentals - rvrental - Updated November 2026

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