The team at Boho created the most beautiful van I've seen. Absolutely love her. Thank you!…read more Is my second van and I chose this team over my last builders because the process was a little tough for my first one. Boho's systems and procedures were tighter and the end result is gorgeous! There were some challenges along the way, as there always are, but David and Brett and the whole team came together to solve things. They are definitely upper echelon van builders in every way. And they work very hard for their reviews, ensuring that every customer leaves happy. They are really great humans! If you are considering a van build, you won't be disappointed in Boho. Highly recommend. :)

My wife and I arranged our entire wedding and honeymoon around Boho Camper Vans. We would not have…read morehad our wedding any other way. Let me start by saying that Harvey the van we rented was great fun and had all your needs for camping! Our experience was great we had the van for 2 weeks which is the longest boho said that have ever rented out. We traveled over 4000 miles in that Van and gave us no problems. We were able to stop at campgrounds rv parks anywhere you wanted to stay. The bed in the van comfortable. Has your cooler which is solar powered (no I've needed). Outlets for charging any of the devices you might carry. running water shower in the back. I'll tell you it it's what you want to have on wheels and compact so you can get wherever you need to. The downside is that it does eat up alot of gas. So if your planning on traveling make sure you budget extra money for gas. Also not much hanging room for clothes and such for when you are on the road. Has plenty of storage for the van that we have. Maybe should add a shower curtain to the back. And so e straps for things that are inside the van. The guys are fun to work with... we had a little bit of an issue but the owner David (great guy) was able to find us a resolution without having our concerns unheard or felt like we were getting taken advantage of.

We experienced an Air Conditioning failure in our RV while staying locally in Mesa. I called Chris…read moreon Friday after hours and initially received no answer. Early Monday morning Chris called us and gave us some troubleshooting options to rectify our problem. Although we were not able to correct Our AC issue, Chris was very helpful and gave us sound advice for the future repair. This guy is responsive and he sincerely wants to fix your issues. I highly recommend "At Your Door" Mobile RV Service for your future RV repair needs. Jerry & Edie Pearman

Chris is amazing! My a/c unit went out, he came and replaced it and had me back to cool in no time!…read moreHis prices can't be beat!

We had one of the best vacations of our life thanks to our "Catalina" Sprinter Van! The van had…read moreeverything we needed and more. We were a little nervous before the trip, but Sean gave a thorough rundown before departing, and was responsive during the week when we had questions. The freedom of mobility really made the trip - we were able to do the Grand Canyon, Antelope Canyon, Zion and so many places inbetween in just 5 days. Stayed at campsites and dispersed camping. Would recommend this to any couple looking for an adventure getaway!

Rented their Mercedes sprinter RV. Easy to drive, great on gas (diesel), perfect for a couple and…read moretwo kids. Sean is really easy to deal with, responsive and prices are reasonable. Highly recommended.

The rental we received had a shredded screen in the pop-top so there was no air flow. It was 105 in…read morethe daytime and 90 at night. The air conditioning in the main compartment of the van didnt get up into the pop top and it was too hot to sleep there. We had to share the one bed and it was cramped and difficult, as my partner has Parkinson's, so it made the symptoms worse. We were not given shower curtains for taking outdoor showers, nor a shower curtain for the indoor bath. We had to borrow the use of someone else's outdoor shower. The kitchen area was stocked with leftover items from previous renters, but the cabinet underneath the sink was filthy. The vehicle ran well and was easy to maneuver. The electrical hookup was easy. They threw in camp chairs and table for free.

A huge thank you to Noble and the team at TB Outdoor Rentals. With their help, I went from RV…read morenewbie to feeling like a total pro within days! The equipment and customer service were both excellent. They took time to answer all of my questions and really made me feel like I could do it... and guess what, they were right! I loved the experience and can't wait to try another adventure and another one of their vans! :)

I was there for a hitch installation. I left before even…read morebeing checked in. The employee seemed to be having a bad day and made a comment under his breath. "I don't even want to start a 3 hour job right now" (this comment is concerning but I can understand their point of view with current severe weather conditions in AZ) The manager (Raymond Williams) pulled the employee into the side room and decided to address the situation immediately. However, the manner in which the situation was addressed is concerning. I could hear the manager yelling and scolding the employee with a very harsh tone and profanity. The whole situation made me feel uncomfortable and I cannot imagine how the employee was feeling. I decided to cancel my service/reservation and state my concern; management should never speak to their employees in such a way. I understand not wanting to be out in the heat for 3+ hours and there should be some type of accommodation for the employees to deter any similar issues in the future. I don't understand management dealing with their employees in such a belittling way. When I tried to address the situation with the manager, he seemed to be irritated at my concern for the employee. I will not be returning to this location and hope that this never happens again.

We needed a trailer to pick up some larger home project material this weekend. We ended up at this…read morelocation as it was centrally located to where we needed to be and were going. We had called ahead to see if they had a specific size in stock but were left on hold. We ended up making a reservation online easy enough, but wasn't the exact size we wanted. When we checked in we inquired if the slightly smaller trailer was available for us to switch to. The team was happy to oblige, but somehow we still ended up with the original size. Regardless, she'd was nice we got checked in easy, hooked up and price point was affordable for just a trailer. We got 24 hours and could drop off anytime before our frontal kick up time. Easy peasy! No issues and would visit this location again.

We had already figured out which camper we wanted and Tom's had one in stock here in Mesa and…read moreanother in their Prescott location so we stopped in to check it out. We worked with John R in sales and found him to be very good at communicating with us as well as negotiating a fair price to match the price of an out of state dealer. We knew we wanted to stay close to home because something is certain to go wrong and we know that you get priority service if you need repairs when you buy local. We scheduled a pick up date and they had the trailer ready, and even helped us choose and set up our new hitch and gave us some advice on towing. Gabe and his guys in service have also been great. We have had to take it in twice and they got us in and back out quickly. The only reason for the 4 star rating is that the floor was impossibly dirty when we picked it up. I have mopped it at least 20 times at the time of this writing and we may finally have it all clean. (The trailer was on the back lot and no doubt had a lot of dirty and greasy shoes walking in an out while it was out for sale).

They reinstalled the Leer tri fold flip top on my truck. Job well done at a fair priceread more

These guys an amazing, caring to you and your pet. Extras and kindness and thoughtful gestures…read more. just really outstanding.

4 stars for build quality but given a 130k spend (not including van) grading a 1 for customer…read morerelations for an average of 2.5 I am based in Boston. Following my 10 months of experience in dealing with Papago, unless you are located near Tempe AZ and able to have in person follow ups, I would reconsider for a local builder. There were too many breaks and delays in communication that pushed the delivery out nearly 4 months and van delivery came with issues still not resolved. I'll break this review down into pre-sale, design and post-sale delivery and support. Presale First engagement was with Jeremy on Sept 10 2024- he's the best part of our Papago experience. He was extremely responsive and patient with us as we asked many questions about which Sprinter year/model to procure, how to do that design specs, building process, etc. One of our main questions was whether the build could be complete by May for summer camping. Reply: "Getting this completed by early May won't be an issue. Barring any major delays on products or anything catastrophic!" We put the deposit down and received a welcome email outlining next steps to procure the van through Jeremy and that we were assigned a designer Jesse who we would meet with us on design Design A month passes, on 11/14 contact Jeremy to flag that I haven't heard from Jessie. Jeremy sources a GREAT van from local Benz dealer, we buy on 11/29. We get our first design session with Jesse on Dec 11th with the design spec sent on 12/23. Multiple emails to Jesse with no response, Jan 14 ask Jeremy for help and Katie replies "We are still on track to hit your deadline of May completion." February we have back/forth on final specs. March 11 we are told we are next in line for the build and van will be ready mid May. March 19 we land on final quote and pay half of the 130k. April passes and after requests for van status that should be on a portal we are told that the portal has technical issues and the van delivery is pushed to June. Jumping ahead to July 8 we still have no delivery date from Papago. Summer plans are shelved and now trying to get delivery in August before school starts. I visit Papago in Phoenix see the van and it is beautiful. I can't say enough about the attention to detail and how finished it felt. Van ships to Boston on August 12. Post Sale Van finally arrives to Boston in August (recall I have multiple emails assuring me May was no problem). Upon delivery found 3 significant issues. 1- ARB onboard Air Compressor inoperable, 2- Flatline Van Co surfpole installed incorrectly according to FVCO 3- Midcity Engineering software reset for extended tank fuel gauge and DTE not functioning). I was initially instructed to find repair shops to address the issues and submit those bills to Papago. After expressing frustration with that, I was connected to Daniel at Papago who agreed it was their responsibility to resolve by supplying a new switch for the ARB, connecting us to a RV repair shop to correctly install the FVCO pole and would follow up with suggestions on how to troubleshoot the Midcity engineering software update. None of those happened. An email in October pointed me to a local Citgo station with a shade mechanic to troubleshoot the fuel tank. In retrospect I should have asked about how they honor/fulfill their warranty with specifics on how they source shops local to me. Subsequent comms have been suggestions on other service stations (Mercedes, other upfitters) for us to explore and bring to Papago. Feels like we own finding and managing the remedies to the three issues we found existed at delivery. In summary, the interior fit and finish is great, the QA process is lacking and overall project management and communications during build and post delivery have been very frustrating.

Ive been a customer for what feels like about 6 years now. I mostly use their service department…read moreto care for my motorhome. Are they perfect? No. But take a drive up and down Main Street and find one that is. I used (and was abused by) no fewer than three service companies along Main Street before I found AZ RV Supercenter. One company (just to the east of them) repaired my generator to gas tank connection only to leave me stranded just hours later leaking gas in a Costco parking lot. One charged me so much for minor repairs I had to take out a second mortgage on my home and get a part time job. Is it sometimes hard to get a hold of the service department? Yes. Are they always exactly on time to complete the work? No. But the mechanical world of RV's and coaches is as unpredictable as any industry and the more thorough they are, the more time it takes to handle concerns. The more time it takes to handle my concern, the more your concern is pushed out into the future and vice versa. Above all those things I want honesty and fair pricing. I get that with these guys. I've learned to give RV service people a wide berth. I give 7-10 days longer for repairs than what I think I should allot and I have never been disappointed. I don't drop off my rig the week leading up to a holiday and I don't make unrealistic demands. I want them to be thorough and if, as is often the case, they find something wrong that wasn't part of the original issue I want it addressed for safety and peace of mind. Anna Marie runs the service department. You will recognize her as the one who gets things done. Nobody busts their butt more than that woman and it would be wise if you brought her flowers and/or chocolates routinely because she is so valuable to the process. Once, while at NASCAR, we blew a water pump on day one and had no idea what to do, so I called Anna Marie. She just happened to have a mobile unit working NASCAR and (although they were booked) within an hour she had the guy installing a new one in my rig. I expected to pay standard NASCAR gouging fees for the new water pump and they charged me what they would have charged if I would have brought it in to the shop. How's that for service? I have yet to deal with anyone who provides more honest service with similar pricing and I've been to a large handful over the years. Thank you Anna Marie and crew!

Terrible place beware this place is horrible at everything they do. You get the run around and…read morenever an answer. They're pretty good at the shuffle sales farming techniques to lure you in for the for the Kill, Buyer Beware, Seller Beware.... This RV has been sold for months but they leave it to lure you in and BOOM, they got your information...