Very good service! Fair prices and quality work. They show up with 2 guys and get the work done…read morewell and fairly quickly. They are super reliable and do very good work!

We inquired about an inverter for our RV refrigerator. Ty responded quickly and thoroughly to our…read morequestions offering options to resolve our needs. Thank you Ty for your help!

love that dude anthony he found me exactly what i was looking for and we joked and laughed the…read morewhole time 100% would recommend him

UPDATE -- PLEASE READ…read more I'm updating this review because this situation remains unresolved. Camping World installed the hitch and inspected my unit before my trip. Roughly 400 miles into that trip, my trailer separated from my truck. I have retained photos, emails, messages, and recorded conversations with Camping World employees and managers that include statements acknowledging fault and responsibility related to what occurred. I have preserved this documentation and am prepared to provide it through the appropriate channels if necessary. Regarding contact from Camping World, Mike Hausy did reach out today and apologized for not meeting with me during his visit to Arizona. He stated that he was unaware I had come to the location during his visit. I had gone to the location three times attempting to meet with him and spent hours there while I was told he was in meetings or otherwise occupied. Later, I received an email offering to unwind the deal and refund my deposit. That email did not address my motorcycle, other damages, or additional financial expenses I have incurred. I responded in writing asking for clarification regarding those outstanding issues and, as of close of business today, I have not received a response addressing them. Additionally, Sergio from Camping World Avondale called me today at 3:22 PM and asked whether Camping World had taken care of me. When I asked whether he was aware of the situation, he told me he was calling as a friend and not on behalf of Camping World. I thanked him for his concern and asked that he not contact me further because I am preparing to pursue this matter through other appropriate channels. As of close of business today, the agreed-upon opportunity to resolve this matter has passed without a complete response addressing the outstanding issues. If Camping World contacts me with substantive information or a resolution, I will update this review accordingly. Likewise, any future updates I make will continue to be based on my firsthand experience and the documentation I have retained. At this point, I am preparing to pursue the legal options available to me. Everything stated here is intended to document my experience factually. I have given Camping World the opportunity to address this directly. I had hoped we could reach a reasonable resolution without taking this further.

I drive a very far distance to bring my RV here, and have always been pleased with the work and the…read moreprices-except once or twice. There are a couple of things I need to mention that will make your experience go more smoothly. 1. Write a list of what you want done. Make sure to give it to them and make sure that they staple it to the work order. 2. If you want them to check fluids, or belts, or ANYTHING other than what you brought the vehicle in for, don't rely on them doing it. WRITE IT DOWN. 3. Call them before you come and get your vehicle, and specifically ask about each item on your list. 4. Test drive the vehicle yourself before you leave. Nice people, good prices, NOT DETAIL-ORIENTED.

Bill H. of West Valley Rv & Marine says on his answer that it wasn't their fault that I'm upset and…read morethat they had to charge the fee anyway because they were told to do it. Them telling me when I get there before they give me the keys for my rental doesn't make this right. I had signed an agreement online, given them my credit card information and I had calculated how much it was going to cost. I specifically waived the insurance online because I was given this option. That means I didn't wanna pay for it so them telling me I had to pay for it at the store is very deceiving. It pretty much means, either you pay the insurance or you don't get the vehicle and if I don't get the vehicle, I can't get my furniture. I understand businesses are struggling these days and everybody wants to make a profit but that's a very disgusting way to make $10. I suppose you think I could've just canceled my rental right there and then and gone to another company but you have to keep in mind I had already driven there with my husband and my toddler to rent the van and I had already made arrangements to pick up the furniture I had to pick by using this van so the fact that I was told when I got there is actually very deceiving, whether is a $10 fee or a$100 fee, you can't expect me to re-arrange all of this stuff and go to another company when I had made this arrangement to pick up my furniture weeks ago. It was a 3-4h rental, by the way. I just had to pick up furniture, bring it to my house, bring back the van. Done. Arguing with you at the store, posting a review and answering to your very unprofessional reply is taking longer than picking up my furniture and dropping it off at my house. Bottom line's Uhaul can't give you the option to waive a fee online and then charge you that fee when you go to the store to pick up your vehicle. That's just not what I agreed online and my agreement should've been honored. That's deceiving and that's why I'm upset about. Stay away from this store. They're not honest at all.

We have a C-class RV and needed service on it. I tore one of the slide-toppers and needed other…read moreroutine stuff (oil change etc), plus a generator repair. I saw the reviews on here and gave Finishline a try. I'm so glad I did. Bill was the absolute best. He was communicative and responsive at every opportunity. He completed all the routine stuff in a day or two - whereas Camping World told me 3 weeks for an oil change and were pretty rude about it. Bill took care of everything, and even let me pick up the RV before the generator part arrived so I could get out of town for a weekend and didn't even charge me until he had finished with everything. This is a business built on trust and doing things right. The 5-star rating is absolutely accurate and I've found my ultimate RV resource for good. If you need service or repair on your RV/TT - look no further.

Just leaving here. I can't thank them enough. Rented an RV in Texas to drive to CA. Check engine…read morelight came on just outside of Phoenix. Called a bunch of places and they wanted $150-$200 just to diagnose and it would take 2-3 hours. Talked to Bill here and explained the situation. He said come on in and we will get you in and out fast. Charles came by and worked on it immediately. Also found a few wires that needed securing. Turns out just a chip malfunction so they reset it. They gave me peace of mind as I drive my family though the desert. They are good people who want to do right by others (not just about the money). If I lived in Phoenix, they would have my business so please pay it forward and see them if you need any RV work.

Brian did great work for me. I had a loose hinge on the main door that he repaired quickly and…read moreefficiently. He also replaced the deadbolt as well as any licensed locksmith. He did in two hours what would have taken me two days. His knowledge of Airstreams was as good, if not better, than any AS service department. His quote was spot on, and he wanted to ensure I was satisfied with his work. He drove 90 minutes to come to my location and the communication was excellent. I would definitely use Brian again to work in my Airstream.

I was stuck in a local park with an awning that would not retract, Brian came to the rescue and…read moremanually retracted the awning. Parts were ordered from out of state and when it got here, Brian replaced the bad motor and it worked perfectly.

I brought my vehicle here based on the name and the positive ratings, expecting a more family…read moreoriented and transparent experience. Unfortunately, my experience did not reflect that. I was verbally told that metal shavings were present inside the rear differential and that the entire differential assembly needed replacement. I was quoted approximately $3,600 for the repair. When I requested written clarification regarding how this diagnosis was made, including whether the differential was drained or opened, the condition of the fluid, whether photos were taken, and what specific testing procedures were used, no documentation was provided to support the claim. I then obtained a second opinion from another licensed mechanic. The vehicle was properly lifted, road tested, and inspected, and the rear differential was not identified as the source of the issue. The concern was resolved without replacing the differential. My mechanic also contacted this shop directly to ask about the basis for their diagnosis and did not receive any clear explanation. It is not possible to visually confirm internal metal shavings inside a sealed differential without draining the fluid or opening the case. No such procedure was documented on my repair order. Based on my experience, this did not feel like a transparent or customer focused shop. I strongly encourage customers to request written proof and seek a second opinion before authorizing major repairs.

Champs Family Auto went through my 1997 RV, and I couldn't be happier with the service. It's…read moreextremely difficult to find anyone who is both willing and capable of working on an older RV correctly. Everywhere else I've gone, I've been charged ridiculous hourly rates while the mechanics tried to figure out what they were doing. These guys were completely different. They were professional, knew exactly what needed to be fixed, and completed the work correctly the same day. They're also very reasonably priced. I now trust Champs Family Auto to work on any of my vehicles or RVs. If you're looking for knowledgeable, honest, and professional mechanics, I highly recommend them.

Prompt, Reasonable, and Knowledgable. Our RV's a/c had…read moreconked and we had no idea what was wrong. I stumbled across RV Master Techs online and filled out a request for a quote online. Within two minutes we got a call and he chatted with my husband about possible solutions in case hubby wanted to try those first. We were so impressed with his kindness and knowledge we schedule an appointment for four days later. An hour after he got there, we had cold air pumping. It was just a capacitor. Highly recommend our guy from Buckeye AZ.

DANGER!! STAY AWAY!! I unfortunately paid them $7,400 to…read moreinstall solar on my Class B motorhome which is my primary residence. They put high voltage unprotected live wires through the sharp metal frame of the motorhome above my gas tank. Super dangerous!! See photo below! No fuses for the DC to DC charger or solar charger. Insufficient breakers No emergency shut off. Multiple equipment and parts shorted within 2 days of install including the Victron 2000va inverter. This happened as I was leaving to New York for a contracted nursing job. When I discussed this with them and asked for a partial or full refund, Eric the owner said I was being a "pain in their ass." But he eventually offered to remedy the situation by paying for repairs and the install of new parts. Eric said he wouldn't do a full refund but promised to give some financial reimbursement to me for the inconveniences. They referred me to a specialist 5 hours out of my way across the country That Specialist was astonished by the gross negligence of the original install. When he brought up his safety concerns to RV Master Techs attention they ridiculed him for being "unprofessional" for telling me the true extent of their dangerous install. It took 20 hours of work to fix the damages they did and re-install a working safe system. I ended up missing my first day of work because of it. Repairs costed $4800 and they are now refusing to pay the full bill. It has fallen on me to pay it. They also have never given me any financial reimbursement as promised. To add insult to injury, when rv master techs did the solar install, I had them repair my furnace at that time too. They charged me $560 for the furnace which stopped working 2 weeks after their "diagnosing and repair"

great customer service! second time using 5-Star and highly…read morerecommend them. Priscilla always responds promptly and professionally. Ulises did a great job and got the A/C unit installed and operational very quickly. we felt that the price was fair and much better than a dealer as far as down-time goes 10/10 would use them again.

Absolute best! I first needed my wheel bearings repacked. Ulises and Priscilla worked with my…read moreschedule and met me at the parking facility of my RV. They arrived early and completed the repacking faster than expected. Price was very good and great couple to work with. I then realized my toilet was overly loose and smelled bad. I called for an emergency repair since I was leaving for vacation in 2 days. Ulises was able to come that evening after his last appointment and made all necessary repairs to fix it. Then the next day, I took my RV home and realized my trailer brakes were very spongy. I was about to tow to SoCal and didn't want bad brakes while towing through the mountains. So I called them again and even though Ulises was fully booked, he came out to my house the very next day at 6:30am before his first appointment to make sure my brakes were in good working condition. Even though he lives 45 minutes from my house, he went out of his way to make sure I was safe and ready for the long tow. Ulises and Priscilla are the absolute best. They really go out of their way to make sure all their customers are safe and happy. Not only that, they don't overcharge for the emergency visits. I can't say enough about them.

Great family business. I would definitely recommend their services. Great turn around time with…read moreexcellent workmanship. They took care of replacing our roof as our insurance company did not want to assist with our original claim over a damaged TPO membrane. The RV Guy staff were very helpful and our roof is now even stronger than ever. Thank you for everything!

We recently took our RV to The RV Guy in Avondale because our leveling system decided it no longer…read morewanted to level. After some investigating, they discovered the issue was bad O-rings. They replaced them, and at first, it seemed like everything was fixed. Unfortunately, the fix only lasted one use before the system went right back to not working. After waiting three weeks just to get into the shop, it's really frustrating to be back at square one so quickly. On the positive side, the staff was friendly, straightforward, and didn't try to upsell us on things we didn't need. Once our RV was in the shop, the turnaround was quick. But at the end of the day, what matters most is whether the repair holds, and in our case, it didn't. Bottom line: nice people, but our repair failed immediately, and that's not what you hope for when you trust a shop with your RV.