I drive a very far distance to bring my RV here, and have always been pleased with the work and the…read moreprices-except once or twice. There are a couple of things I need to mention that will make your experience go more smoothly. 1. Write a list of what you want done. Make sure to give it to them and make sure that they staple it to the work order. 2. If you want them to check fluids, or belts, or ANYTHING other than what you brought the vehicle in for, don't rely on them doing it. WRITE IT DOWN. 3. Call them before you come and get your vehicle, and specifically ask about each item on your list. 4. Test drive the vehicle yourself before you leave. Nice people, good prices, NOT DETAIL-ORIENTED.

Bill H. of West Valley Rv & Marine says on his answer that it wasn't their fault that I'm upset and…read morethat they had to charge the fee anyway because they were told to do it. Them telling me when I get there before they give me the keys for my rental doesn't make this right. I had signed an agreement online, given them my credit card information and I had calculated how much it was going to cost. I specifically waived the insurance online because I was given this option. That means I didn't wanna pay for it so them telling me I had to pay for it at the store is very deceiving. It pretty much means, either you pay the insurance or you don't get the vehicle and if I don't get the vehicle, I can't get my furniture. I understand businesses are struggling these days and everybody wants to make a profit but that's a very disgusting way to make $10. I suppose you think I could've just canceled my rental right there and then and gone to another company but you have to keep in mind I had already driven there with my husband and my toddler to rent the van and I had already made arrangements to pick up the furniture I had to pick by using this van so the fact that I was told when I got there is actually very deceiving, whether is a $10 fee or a$100 fee, you can't expect me to re-arrange all of this stuff and go to another company when I had made this arrangement to pick up my furniture weeks ago. It was a 3-4h rental, by the way. I just had to pick up furniture, bring it to my house, bring back the van. Done. Arguing with you at the store, posting a review and answering to your very unprofessional reply is taking longer than picking up my furniture and dropping it off at my house. Bottom line's Uhaul can't give you the option to waive a fee online and then charge you that fee when you go to the store to pick up your vehicle. That's just not what I agreed online and my agreement should've been honored. That's deceiving and that's why I'm upset about. Stay away from this store. They're not honest at all.

Champs Family Auto went through my 1997 RV, and I couldn't be happier with the service. It's…read moreextremely difficult to find anyone who is both willing and capable of working on an older RV correctly. Everywhere else I've gone, I've been charged ridiculous hourly rates while the mechanics tried to figure out what they were doing. These guys were completely different. They were professional, knew exactly what needed to be fixed, and completed the work correctly the same day. They're also very reasonably priced. I now trust Champs Family Auto to work on any of my vehicles or RVs. If you're looking for knowledgeable, honest, and professional mechanics, I highly recommend them.

I brought my vehicle here based on the name and the positive ratings, expecting a more family…read moreoriented and transparent experience. Unfortunately, my experience did not reflect that. I was verbally told that metal shavings were present inside the rear differential and that the entire differential assembly needed replacement. I was quoted approximately $3,600 for the repair. When I requested written clarification regarding how this diagnosis was made, including whether the differential was drained or opened, the condition of the fluid, whether photos were taken, and what specific testing procedures were used, no documentation was provided to support the claim. I then obtained a second opinion from another licensed mechanic. The vehicle was properly lifted, road tested, and inspected, and the rear differential was not identified as the source of the issue. The concern was resolved without replacing the differential. My mechanic also contacted this shop directly to ask about the basis for their diagnosis and did not receive any clear explanation. It is not possible to visually confirm internal metal shavings inside a sealed differential without draining the fluid or opening the case. No such procedure was documented on my repair order. Based on my experience, this did not feel like a transparent or customer focused shop. I strongly encourage customers to request written proof and seek a second opinion before authorizing major repairs.

Very pleasant experience they were on time and fixed the problem I would recommend this businessread more

I would not recommend this mobile RV mechanic service. I was charged $100 for the service call and…read more$160 per hour for labor, which would have been fine if work was ever done. the technician wasted a good portion of that time setting up and dealing with his own generator issues. It took him about 45 minutes just to get started, and I even had to leave to get fuel for my generator because the one he brought was too small. I spent money on them sending someone out to look at it and give me a "quote" on future service! I called for help with my RV's AC, but it seemed like he had no idea what he was doing. He was constantly on the phone or texting someone else, apparently getting step-by-step instructions while "troubleshooting." After all that wasted time, he told me I would need a new AC unit and left me with a bill of almost $400 for basically nothing. I would be fine if the unit was actually fixed but paying that amount just to be told I need a new one, which would cost 1700+ and a new "service call" fee of 100 is ridiculous. I'm extremely upset with how overpriced this experience was to get nothing done. Save your time and money and look elsewhere.

Brian did great work for me. I had a loose hinge on the main door that he repaired quickly and…read moreefficiently. He also replaced the deadbolt as well as any licensed locksmith. He did in two hours what would have taken me two days. His knowledge of Airstreams was as good, if not better, than any AS service department. His quote was spot on, and he wanted to ensure I was satisfied with his work. He drove 90 minutes to come to my location and the communication was excellent. I would definitely use Brian again to work in my Airstream.

I was stuck in a local park with an awning that would not retract, Brian came to the rescue and…read moremanually retracted the awning. Parts were ordered from out of state and when it got here, Brian replaced the bad motor and it worked perfectly.

Slowest service ever. Terrible we took our motorhome there and it sat over 10…read moreDays before they even looked at it. Blue compass is much better.

My Mother purchased a used RV here and it has been a complete NIGHTMARE!!!! She wasn't just…read morepurchasing a weekend/summer toy she was purchasing a HOME on wheels. From the very beginning they were working corners and hiding things. The First being we were not informed the RV she was getting did not have a generator until our service walk through, but was told that they had a new one and was just waiting on a part that had been on back order but that they could order in a week or two. Now, everyone knew my mom was getting this RV and we were driving straight to Kansas. Kansas is homebase. They told her that they would ship the generator to the nearest Camping World to us and they would install it, no problem. So when we get to the Finance office and they wanted her to sign the "We Owe" page, I told them they need to list the generator before signing which he did. By just writing GENERATOR across the whole page, ok whatever mom signs. We get in the RV and start to drive through the beautiful mountains of Arizona, and even took a route around some (for gas saving measures). We notice that it really is not shifting great, UH OH!! But we think maybe it just the mountains..... NO. We do make it to Kansas where it was windy, so windy that the awning on the driver side got pulled out due to rusty screws. Now mind you this is day two and the awning has never even been extended since before we left the Dealership. We left on Friday evening and got to Wichita, KS by Sunday and then drove it to Tulsa by Monday. So within the 3 day time frame and with my mom getting and extended warranty. Avondale is refusing to pay for the awning and 5 months into this mess now, they do not answer phones or return calls from us or the Tulsa dealership. I have called corporate and got them involved and I will keep calling until someone makes this right because at this rate I do not know how they are still open and in operating business.

Blue compass RV has treated me very well through the whole process of putting a Starlink antenna on…read moremy fifth wheel, and they just installed a 12 fault refrigerator in my fifth wheel. They even price matched another company for my refrigerator, and they treated me very well. I was impressed. Will definitely do business with them again.

First service work completed at Blue Compass Avondale on my 2026 Brinkley Z3100. The service…read moreadvisor David was excellent throughout the entire process from ordering the parts to installing them while I waited. The entire staff was friendly and welcoming. I highly recommend this dealership to anyone looking for a RV.

This is a home-based business with a large, well-lit, and well-equipped RV garage. The owner,…read moreDaniel, gave us his schedule and the name of a business that cleans and sanitizes the black- and gray-water tanks on our 2019 Winnebago Minnie 2401G travel trailer. This was a requirement we'd come to expect. Most RV repair dealerships also require it or have it done on their property for the safety of their techs. We purchased the Minnie about 4 years ago. The awning motor seemed to have quit working, and we knew the black and possibly the gray water tank dump valves had to be replaced. Daniel backed our trailer into his workspace and gave us a schedule for completing an inspection and repairs. He delivered on time and charged us well below the expected cost. It turned out the awning motor was fine -- the RV 1 volt power supply was not charging to a full 12 Volts and needed to be inspected or replaced, which we could do ourselves. He'd hooked of a battery that delivered a full 12 volts and demonstrated that the awning would extend and retract with no issues. The new black-and-gray dump valves were working perfectly. We'll go back to that young man for RV repairs as long as we own the Minnie and any future RVs we purchase.

We went to Daniel after a long search for "the best" RV repairman, based on the referrals of two…read morelarge RV repair and sales Phoenix-area businesses. Our problems included a dysfunctional audio system and our desire to all a booster antenna for our cell service. He is very detailed, methodical and expert. Where others had failed, he drilled down until he discovered that our audio system in our Forest River Forester had never been fully connected, explaining why it did not work correctly. He helped us install and then, after problems arose from a product defect, advised us about how to remedy difficulties with the cell booster antenna, including contacting the manufacturer. For any difficult RV repair, his is the best by far.