I had never been to a Benihana before; I have been to many tepanyaki restaurants, but not Benihana…read more The check in process was interesting. I arrived before my brother, and let the people know I was there for a 6pm reservation (10min early). At 5:55, another guy at the desk started calling for our reservation, and I said, I was waiting for my brother (still 5 minutes before our time). At 5:58, I was asked if he was even coming (still 2 minutes before our reservation time). My brother walked in at 5:59 -- early for the reservation. The guy looked perturbed. I mean, come on, we were there, and on time, but we came from different areas of the metro. The service at the table was good. Pedro was the chef, he was entertaining. The food was good. I just don't understand the check in. Neither of us were late. It was incredibly uncomfortable.

We were there for happy hours and it was definitely an experience of a lifetime. The service was…read morenot great and the food was absolutely disappointing. We ordered the wings - it was dry and the flavor profile was one noted - salty. The sushi was not fresh, I feel like they added extra chili oil to cover the fowl odor of the fish. I would not recommend coming here at all. Also, the restroom has a fowl smell coming from it. It was nasty as hell. Very sickening

The Sashimi is what drew me to the location. As fresh as you can get . The yellowtail tasted great…read morewith the familiar flavor if that's what you're craving. The Mackerel was well marinated and not too sour but also a nice fatty flavor. The white tuna, has an extremely subtle flavor but all the Sashimi did not have a fish taste, which is all that I ask for. The grilled shrimp was well seasoned. The oyster is hard to determine. Overall, A great experience, value, and worth the drive if you're craving Sashimi.

Friday Night Dinner with the Fam to KickOff Our Spring Break Adventures!!!…read more This was a good choice. There are many items to choose from on the all-you-can -eat menu. Everything was fresh and tasty. The presentation was excellent, as well. My fav is the Carpaccio and The baked mussels. Yum! After I tapped out, they brought a beautiful tray of oysters for another table that looked amazing. I would try that next time. We also had the Spicy Garlic Edamame, Miso soup, Seaweed Salad, and the Gyoza. Our server was super sweet and very attentive. All the staff work as a team to make sure everyone is happy and getting everything they need. They all help to clear plates and bring new dishes to the table. They have a decent array of drinks and Sakis. The seating has a good size area with booths and tables. They have room to move tables to accommodate for larger parties, which is a bonus. There are tv screens up on the walls with different shows and videos playing. They also have music playing which was nice. It's a fun & casual vibe. They just recently changed ownership and names so that's probably why we got in so quickly on a Friday night. They are making changes to the menu and so there will be more updates coming soon. The parking is right outside and it's a big shared lot so it was easy. The building and windows are dark but at night they have a new neon sign that says" Brave Sushi-all you can eat. " There are two cost options you can pick $35 for all you can eat, except the Nigiri, or $40 to include the Nigiri. They both include ice cream for dessert. When you are in Peoria, Arizona, check it out!

Great food! Amazing service from whole staff. Can't wait to return for the inviting ambiance and…read moreyummy drinks.

super bummed I placed an order after work and they gave our order to someone else, i wouldve been…read morecool with a new order but they wanted to push off the plate that was meant for someone else to us since they had given our plate away, unfortunately i like my meat a certain way and didnt know how this other persons order was, also i didnt want to make yall make another plate when you guys were hooking the trailer back up and cleaning up for the night, just kinda annoyed about them trying to push me to take someone elses order, we even stopped to pull out the cash for it. . maybe another time tho. . it does look good.

Stopped into Osaka Steakhouse for dinner with a friend to celebrate her bday and overall a decent…read moretime. Our server Corey was great (great attitude and was so great) Overall I would come back as it is great for the family but the menu has misprints (says the gyoza was chicken and veggies but it is actually beef) also no bottle still water but only tap water. I will also say the bathrooms were not great. I had the miso soup and some appetizers which were pretty good and all the families around made the environment great!

Osaka Japanese Steakhouse is one of my favorite teppanyaki spots and always delivers a fun,…read moreenergetic, and memorable dining experience. The atmosphere is welcoming for both regular guests and those celebrating special occasions, and it really stands out as a place where dinner turns into an event. What makes it especially enjoyable is how interactive and festive everything feels. Celebrations--especially birthdays--are taken to another level with music, singing, and even traditional Japanese masks, creating a lively and entertaining environment that everyone gets to be part of. On top of the experience, the food is consistently excellent. Everything is cooked fresh right in front of you, with great flavor and quality across the board. If you're looking for a place that combines great teppanyaki-style dining with a fun, high-energy atmosphere, Osaka Japanese Steakhouse is a top-tier choice.

Fun, lively and entertaining show at the Teppan grill. We visited on a Saturday night was quickly…read moreseated at the grill with a fun group of patrons. The bar server was quick and helpful with the cocktail list, opted for a standard Sapporo and Bloody Mary, well made for a venue as such. We ordered the filets with lobster and scallops. The show was entertaining, standard Teppan jokes and flying food tricks and the chef kept the cooking and show at a steady flow however the chef himself seemed board, like another day on the job. Nothing memorable; food was cooked to order, flavorful but left feeling we could have had the same at a private table. This restaurant is decorated nicely with a pretty water feature upon entering, right side table seating and to the left the grills. No complaints to mention, just standard. Will definitely revisit as the food is delicious. Price for the meal, I felt, is on the higher side for the area.

WTF? Perhaps we got the NEW GUY making our rolls. I have never seen rolls this large in diameter…read more Almost 3" diameter for each slice. I was not in the right frame of mind to question it until after the first piece had been crammed into my mouth with chop stix. Then I asked around the table if I was off the mark. Flavor was good and seemed fresh, but all of the other menu items we had tasted around the table were just ok. Teriyaki chicken was obviously overcooked and inedible as a leftover the next day. The dog even snubbed his nose. This won't be my next request for 'sushi night'. CritDicks

The Mahi Mahi Fish Tacos were perfect as a light dining snack. The wonton shell has a nice crunch…read more Needing more, we shared an "FWB" (Friend w Benefits) roll. Always a good option, as are the Chicken Gyoza steamed. Kasai packs in an event/celebration type crowd in the Japanese Steakhouse area. The separate bar area remains a dating and couples scene. Interesting to observe. Jack and the bartender team are top of the service game!

I really wanted to enjoy this! I had waited all week for a reservation for my friends birthday…read moreparty. We were let down and will not be returning. I suggest going somewhere else that is actually worth the time and money. We arrived there on time but they weren't ready for us yet. It took over 30 minutes for us to get a chef to our table and cook. We sat at the table hungry. The quality of food was not worth the prices. We ordered the steak ($50, definitely not worth it) and they did not cook it right. It was overdone. We also ordered salmon. I couldn't believe my eyes... the salmon ($38, not worth it) they had brought to our table was still half frozen! I had mentioned this at the table. I was ignored. I had to ask many times for different things from the chef due to the food not being good. I should have not ate it and just said something at the time but the waiter was in a bad mood and the chef wasn't the friendliest. The workers seemed tired and wanting to be there to do the job. I'd rather stay silent because I know how it can be working at a restaurant that has been busy. Our service... the waiter wasn't patient and had an attitude from the very beginning. I looked over at my friends and we kind of went silent. The performance at the hibachi lacked. I know the chef was probably worn out but our reservation was at 5 pm. Not late at all. We were super let down because the restaurant itself was beautiful but so many bad things happened. The only thing I liked from the restaurant was the happy hour they had a few nice drinks. That's it. The place is not accessible. there are places you have to step up, watch wear you step, it has a lot of declines and inclines. Not a lot of accessible parking. The entrance is so far away from most of the parking. Not enough room at tables for wheelchairs or scooters. It was super loud, very smoky and irritated not only my eyes my almost everyone at our table and other tables.

Mom life means you're always squeezing meals in between appointments, so I decided to grab a quick…read morecurbside order from Benihana before my daughter's doctor's appointment, and I'm so glad I did! First, can we talk about this Arizona heat? My little one was extra fussy, and I really didn't want to unbuckle her just to run inside. I called the restaurant to see if there was any chance they could bring my order out to the car, and they didn't hesitate for a second. They were so kind and told me that as soon as my food was ready, they'd bring it right out to me--and they did! It's those small acts of kindness that leave a lasting impression. Going above and beyond for a busy mom in 100+ degree weather might seem like a little thing, but it made my day so much easier. As for the food... the Hibachi Chicken burrito was SO good! It was flavorful, filling, and paired perfectly with the extra side of teriyaki sauce. I also ordered a side salad, which was fresh and a great addition to the meal. The customer service alone earned five stars, and the delicious food sealed the deal. I can't wait to come back when I have more time and enjoy the full dine-in hibachi experience. Until then, thank you for making this mama's day just a little bit easier.

I rarely leave negative reviews, but this experience was so disappointing that I feel obligated to…read moreshare it. My husband and I chose Benihana in Chandler to celebrate his birthday, and what should have been a special evening ended with us walking out after over an hour without receiving a single drink or any food. We had an 8:00 PM reservation and arrived about five minutes early. Despite there being virtually no one at the host stand, we weren't acknowledged for over seven minutes. Once we were finally greeted, we were told to wait "just a few minutes." That turned into another 10 minutes before we were seated. We intentionally chose seats in the middle of the hibachi table because we wanted to enjoy the chef's performance. Once seated, our server promptly took both our drink and dinner orders since we were already behind due to the delays. We thought things were finally moving in the right direction. Unfortunately, they weren't. About 35 minutes after we were seated, a host came over and asked us to move so another family could sit together. We reluctantly agreed, even though it was inconvenient. When I asked our server when the chef would begin cooking, she explained that we had to wait for the newly seated party to order. That is completely unacceptable. We made a reservation, arrived early, ordered immediately, and yet we were expected to sit there indefinitely because another party arrived later and hadn't even placed their order yet. Why should our experience be delayed because of someone else's schedule? To make matters worse, the children at the table were incredibly disruptive and disrespectful throughout the entire wait. When we politely mentioned it to the parents, the response we received was, "They're kids, let them do what they want." There was no consideration for anyone else trying to enjoy their meal or celebrate a special occasion. Staff never stepped in to address the situation. After waiting over an hour from our reservation time, we still had not received our drinks, no chef had started cooking, and no food had been served. At that point, we had enough. We got up and left. This wasn't just a disappointing dinner. It completely ruined my husband's birthday celebration. We chose Benihana because we expected a fun, memorable experience, and instead we left frustrated, hungry, and feeling like our time and special occasion meant nothing. This level of service is unacceptable, especially for a restaurant that requires reservations and markets itself as an experience. A reservation should actually mean something. I expect someone from management or the General Manager to contact me directly regarding this experience. An apology alone will not make up for a birthday celebration that cannot be recreated. Benihana needs to take responsibility for how poorly this entire evening was handled and explain what will be done to ensure other guests celebrating special occasions are not treated the same way.

The food was good, the service was pretty meh. We showed up around 8pm on a Friday night, the place…read morewas not busy at all. Like maybe 2 other people in the restaurant. The waitress just seemed like she wanted to go home the whole time. Near the end, I was hoping to get more tea, but she left us with empty plates for about half an hour so by then we were just ready to go. The edamame was great though and the sushi and tea were good too. Just wouldn't go back for service like that.

We made a reservation for 6:30 on a Tuesday for one of my friends' birthdays. I arrived around 6:30…read moreand the host was a friendly gentleman who explained the happy hour specials to me and got me a water while I waited for my friends to arrive. Once the gang all showed up, our server was attentive and super friendly the entire evening. She had a great personality and really elevated the entire experience. She was able to answer all of our questions about which rolls were which and brought the birthday girl a complimentary slice of cake at the end. We ordered a wide variety of rolls and each was really good. The pieces themselves were huge, which made the regular price worth it if you were to order them not during happy hour. I especially liked the eel and cucumber roll. The eel was nicely cooked and each piece was decently-sized. My one complaint was that some of the rolls took way too long to get to the table. The last roll we ordered more toward the end of the night was the dragon roll and I feel like that took at least 20-30 minutes to come out. It wasn't that busy in there throughout the two hours we were there. Overall, though, the size of the rolls and the freshness was certainly there. I'm not a sushi snob but I really enjoyed every roll, as did the rest of us. We ordered a thing of fried rice for the table and the steak pieces were very delicious, but the chicken could've been more tender. Definitely come here Tuesdays and/or Thursdays for their happy hour. Well worth it.