El magueys has decent food, bland salsa, bad chips, and the worst customer service I've ever experienced. I've been three times, the first server was okay but didn't offer many refills or check on us basically at all. The next time I was served by a very rude man who was very short with us, told me that I couldn't order a special sauce on my burrito even though I had last time, also never once checked on us, was obviously very mad when a drink spilled, barely spoke to us at all in general. I was amazed at how mean he was and even more amazed when he swept the ice off the floor from the drink and didn't mop it or even put up a wet floor sign. I complained at the desk and the guy pretended to care. I decided to try them out one more time (their chile verde isn't too bad) and we got the same server as our previous visit. He recognized me and I was sat in his section of course. I was waiting for my friends by myself for about 15 minutes, 10 of which he totally ignored me. When he finally asked for my drink order he was rude again. I asked my friends if they wanted a different server and when I asked him to be served by someone else he made a huge scene and stormed off and was pointing and talking to other servers. We waited 10 more minutes and no one came to get our orders so we left. I still can't believe that anyone would be kept there after that kind of behavior. read more