Not a good experience, from the get-go. Not coming back.
Red flag #1) flies. When we were seated, there were not just 1, but like 4 flies buzzing around our booth alone. Indoors. We should have walked out then.
#2) Server communication: it seemed that there were multiple waitstaff, with the whole staff responsible for the whole store (maybe). One of the waitstaff seemed to be of the impression that there were table assignments and seemed visibly upset any time we were helped by the other waiter (who was quite diligent, so often got to us before the upset one). That said, they didn't seem to talk to each other, so we ended up having our orders taken, the other server came to take our orders. We were asked about a box, then the other server came shortly after to ask if we needed a box. Not bad that everyone is trying to be helpful, but having the same thing happen twice is a weird coincidence.
Additionally on the servers, one seemed to have a lot of pent up attitude and aggression, which made us feel too uncomfortable reporting actual issues to them to attempt to solve. So we don't know how their problem solving actually is.
#3) The Actual Food:
The complimentary salsa was bland, and tasted mostly like tomato sauce with the hint of cilantro and other seasonings stored in the room adjacent. The La Croix of salsa if you will. Whatever. I'm not there for the salsa as a main course.
What I actually ordered was a beef enchilada, and what came out was almost certainly pork. That said, it was barely above room temperature when it came out. The tortillas seemed barely cooked, and the (pork) was questionably juicier than any pork I've seen. Let's just say I was more than a little concerned about food safety at this point.
#4) More server issues
When we paid, they had those portable card scanner things that wait staff brought to the table. We had to select an option for tip on screen, and the waiter was standing over my shoulder as if to look at my selection the whole time. I've literally never seen that sort of behavior, and it feels incredibly aggressive and rude.
Conclusion: We're not coming back, and will recommend people we know do the same. read more